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Profile cannot be accessed

Hello! I'm getting an error message from Firefox whenever I try to open it that my profile is missing or cannot be accessed (see attached image). I have tried everything … (read more)

Hello!

I'm getting an error message from Firefox whenever I try to open it that my profile is missing or cannot be accessed (see attached image).

I have tried everything from the help articles so far, and nothing worked. I deleted the profiles.ini file, I deleted the entire Firefox folder under Application Support, I have deleted Firefox and reinstalled it. None of that worked.

Even when I try to create/delete/save my profile over the Terminal, I get the attached error message.

I love using Firefox, but I simply cannot use it this way. No matter if I use the default, developers or nightly version.

If anyone has an idea how I could fix the issue I would be incredibly thankful.

Thank you already in advance for your help!

Asked by julia.steiwer 4 days ago

Last reply by julia.steiwer 3 days ago

How do I change an auto setting in my downloaded files?

Hello. I downloaded a Netgear driver update utility zip file (??) and for some reason I got confused when it said it would open it with Windows Explorer... and I decided… (read more)

Hello. I downloaded a Netgear driver update utility zip file (??) and for some reason I got confused when it said it would open it with Windows Explorer... and I decided to have it opened with Firefox instead. To add dumb insult to dumb injury, I checked the box to have downloads do that with ALL files like that going forward. If i click on that downloaded file, more than 175 tabs open up before i can make it stop. How do I undo this? Thank you kindly in advance

Asked by Marlene LeSuer 4 days ago

Last reply by Marlene LeSuer 4 days ago

mailto in registry changed when Firefox updates

Even though another application is selected under Options-Applications for "mailto", it still changes the mailto to FireFox in the registry under HKEY_CLASSES_ROOT\mailto… (read more)

Even though another application is selected under Options-Applications for "mailto", it still changes the mailto to FireFox in the registry under HKEY_CLASSES_ROOT\mailto\shell\open\command and HKEY_CLASSES_ROOT\mailto\DefaultIcon.

This only happens when FireFox updates itself. It does not happen when FireFox starts.

Asked by rip2 5 days ago

Firefox Nightly does not recognize any programs

Firefox Nightly does not recognize any programs. For example, when I download a configuration file from Zoom, it asks me what to do with that file. Usually, My firefox re… (read more)

Firefox Nightly does not recognize any programs.

For example, when I download a configuration file from Zoom, it asks me what to do with that file.

Usually, My firefox recommends me some programs or I can browse through a few suggestions.

With Firefox Nightly, there is absolutely nothing suggested... I need to browse to the programs .exe file.

Why is that? Is that so because I got both browsers installed?? This is very annoying. I would like to use the nightly version. It seems not to have that "loading" issue of websites which my firefox always has.

Asked by Emo Hamsta 5 days ago

Firefox 83.0 on iMac v 10.13.6

Firefox stopped working on my iMac so I deleted it and have trying to do a fresh install, but each time I download and double click, it opens a Warning box that the follo… (read more)

Firefox stopped working on my iMac so I deleted it and have trying to do a fresh install, but each time I download and double click, it opens a Warning box that the following disk images couldn't be opened with the reason being that there is no such file or directory.

Asked by nlocascio 4 days ago

image copy problem with jpg images on a specific website - pixiv.net

I often view pictures on https://www.pixiv.net/ When I select one jpg image on pixiv.net, copy this picture and then paste it to somewhere else, It becomes completely bl… (read more)

I often view pictures on https://www.pixiv.net/ When I select one jpg image on pixiv.net, copy this picture and then paste it to somewhere else, It becomes completely blank. And the copied image file is broken due to unknown reasons. Here I added one picture. It shows the result when I paste a said jpg image from pixiv.net to somewhere else (like a word document page). This issue happens with firefox 83 and firefox beta 84. It never happens with firefox 82. I don't know what caused this issue.

Asked by lordingholic 1 day ago

Unable to install

I have been trying to install Firefox on a Windows computer running Windows 10 Pro. I have two users on the computer. I have installed Firefox successfully on the main us… (read more)

I have been trying to install Firefox on a Windows computer running Windows 10 Pro. I have two users on the computer. I have installed Firefox successfully on the main user but every time I try to install for the second user, it does not install. it says it failed and leaves a strange icon on the desktop which, when I click, it deletes the file. I am not sure why. I have installed the same on 11 other computers with two users and no problem with those ones.

Asked by susie9 1 day ago

Increadibly slow download speed

So Im trying to download a 1.19GB file and get 300mb/s ethernet speed using speedtest.net/ Now normally from my experience its never taken longer that 10 sec to Download … (read more)

So Im trying to download a 1.19GB file and get 300mb/s ethernet speed using speedtest.net/ Now normally from my experience its never taken longer that 10 sec to Download such a file. Although since today, either Firefox or my pc has decided to limit download speed to 90kb/s which means this is going to take 3h or so to download. I use Windows 10, don't have a metered plan enabled or any other wifi/ethernet speed limiting things, and no third party security software. Anyone have any ideas why this could be happening? Many thanks in advance

Asked by benedictvonschubert 23 hours ago