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when i open pdf firefox ALWAYS asks what to do

Firefox just updated, without my permission, which is another problem. But now when i try to open pdf files, firefox always ask what to do. In Options > General > A… (read more)

Firefox just updated, without my permission, which is another problem. But now when i try to open pdf files, firefox always ask what to do. In Options > General > Appliacations i set pdf files to open with firefox, but firefox still asks what to do. In the window where it asks what to do, there is a tick box saying "Do this automatically from now on", even if i choose that option it still ends up asking what to do the next time i open a pdf file.

Asked by 2000tjls 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Fire HD8 Plus

I've just bought a Kindle Fire HD8 Plus and can't seem to download Firefox so I can sync the device. When I try it says "currently unavailable". Why would a download by… (read more)

I've just bought a Kindle Fire HD8 Plus and can't seem to download Firefox so I can sync the device. When I try it says "currently unavailable". Why would a download by currently unavailable?

Asked by Betsy Craig 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Migrating Firefox from Windows 7 to Ubuntu 20.04.1 LTS

The profile folder on the new installation is to be replaced with that from the old. So far so good, I've copied the profile folder from Windows and now want to exchange … (read more)

The profile folder on the new installation is to be replaced with that from the old. So far so good, I've copied the profile folder from Windows and now want to exchange it for the profile folder on the new Ubuntu computer. Problem is that this is the very latest Ubuntu version (only a few weeks old) and there IS no profiles folder in Firefox!

What there is, is a profiles.ini file but I am reluctant to put it in there because it does not appear to have anything to do with the contents of the ex-windows profile folder.

There is an option to create a new folder but I'm not at all sure what this would do.

Hope you can help

Blessed be Karma

Asked by Karma Singh 1 year ago

Answered by Karma Singh 1 year ago

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I lost bookmarks and user passes after firefox update

I lost bookmarks and user passes after firefox update. new version of firefox is 77.0.1 (64-bit) I read the related questions but did not understand how I could recover.… (read more)

I lost bookmarks and user passes after firefox update. new version of firefox is 77.0.1 (64-bit) I read the related questions but did not understand how I could recover. and attached pictures of my profile.

Asked by hsamadzadeh 2 years ago

Answered by FredMcD 2 years ago

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Downloading torrent files

Greetings.Every time I try to download any torrent file browser asks what program to use. I always press open with Mutorrent and press button use as default program but e… (read more)

Greetings.Every time I try to download any torrent file browser asks what program to use. I always press open with Mutorrent and press button use as default program but every time I try to download it alwas ask same.I try a lot of things and nothing seems to help. Very annoying because instead of one click you need to do it 3 times and wait a delay.

Asked by iusechainsaw 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Unable to set Primary Password

I'm trying to import my saved logins and passwords from Chrome to Firefox. When to try to do this I get prompted to create a Primary Password. Whenever I try to do this… (read more)

I'm trying to import my saved logins and passwords from Chrome to Firefox. When to try to do this I get prompted to create a Primary Password. Whenever I try to do this, I get a message saying, "Unable to set Primary Password." I also can't cancel out of this or switch to another tab--I have to ctrl-alt-del and close Firefox to get out of it. I also can't create a Primary Password through the options menu. Anytime I try to set a primary password it just says "Unable to change Primary Password."

Asked by acurban 1 year ago

Answered by acurban 1 year ago

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Unable to Import Passwords From Chrome

Hello, since migrating from Chrome to Firefox, I have used the Import Wizard to successfully transfer over my bookmarks and history, but I just can't seem to get my login… (read more)

Hello, since migrating from Chrome to Firefox, I have used the Import Wizard to successfully transfer over my bookmarks and history, but I just can't seem to get my logins/passwords over. The wizard finishes saying that it successfully imported saved logins and passwords, but nothing shows up in the password manager. I am running Windows 10 64bit and Firefox is up to date. Anybody have any suggestions?

Thanks

Asked by Brando 5 months ago

Answered by Brando 5 months ago

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How to export Saved passwords

Hi All, I would like to change my laptop, so I would like to export my saved passwords, but I am unable to see such option to export all saved passwords. Please help me A… (read more)

Hi All, I would like to change my laptop, so I would like to export my saved passwords, but I am unable to see such option to export all saved passwords. Please help me Asap.

Thanks, Jagadekara Reddy

Asked by jagadekar 1 year ago

Last reply by Chris Ilias 9 months ago

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Stop auto-download for Version 98.0.1 (64-bit)

Hi, new updates on Version 98.0.1 quite a hassle for me. It auto-download all my files even when I just want to view. Is there any other way to disable this feature? I op… (read more)

Hi, new updates on Version 98.0.1 quite a hassle for me. It auto-download all my files even when I just want to view. Is there any other way to disable this feature? I opened Setting>Download but there is no disable button or checkbox for that. Please help me. Thank you in advance.

Asked by miszluuna 3 months ago

Answered by Terry 3 months ago

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Yahoo Mail not working properly after downloading the latest Firefox browser.

I have downloaded the latest browser today. I can access my Yahoo Mail, but I cannot delete or send any mail from it when using this browser. My Yahoo Mail is now useless… (read more)

I have downloaded the latest browser today. I can access my Yahoo Mail, but I cannot delete or send any mail from it when using this browser. My Yahoo Mail is now useless when using Firefox. Please advise me of the solution to the problem as soon as you can.

Asked by barr_italia 2 years ago

Answered by Andrew 2 years ago

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After Firefox update, when opening an ebay item from the search list all photos & text go to the left side, layout not normal

A day ago I did the Firefox update to 75.0. Since then I have had trouble viewing ebay items. After you do a ebay search a list of items show up. When you open an item… (read more)

A day ago I did the Firefox update to 75.0. Since then I have had trouble viewing ebay items. After you do a ebay search a list of items show up. When you open an item from a search list, you get a photo of the item usually on the left side and a description below the photo item. However, below and after the description everything including other seller photos and text are on the left side of the page. Normally they are across the page from the left side to right side. But now the layout is all on the left side. Everything is against the left side only and very hard to read. For many years I have never run into this problem before. I signed off and restarted Ebay with same problem. Looked at my son's computer and the ebay layout looked correct like like mine use to. I also opened up my google chrome browser and signed onto ebay. The ebay photos and text were correctly located on the page. So it appears that the recent update to firefox will not display the correct layout format in ebay. Can I download to the previous version of firefox? I 'm using latest Firefox browser 75.0 and running Windows 10. I attached a screen shot photo.

Asked by glennsaddress 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Firefox disappeared completely after a Windows 10 update

Hello, I just restarted my PC after a Windows 10 update (Windows Update). Launching Firefox from the task bar no longer worked (link removed). So I launched Firefox from … (read more)

Hello, I just restarted my PC after a Windows 10 update (Windows Update). Launching Firefox from the task bar no longer worked (link removed). So I launched Firefox from the start menu. A completely blank version of Firefox appeared on the screen, as if I had just installed it. No more favorites, no more extensions, no more customization. All Firefox installation files in the AppData directory are dated today. How can a Windows update remove a Firefox installation? Is it possible to recover favorites and bookmarks? Thank you for your answers. Regards,

Asked by Eric 1 year ago

Answered by FredMcD 1 year ago

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Re-Installing Mozilla - Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

I shut down my PC without closing the Firefox brower tabs and I started getting this message the next time I re-booted and tried to start Firefox. --- "Firefox is already… (read more)

I shut down my PC without closing the Firefox brower tabs and I started getting this message the next time I re-booted and tried to start Firefox. --- "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window." ---

I read thru the different support forums and tried various answers/suggestions - no luck. Bottom line, I have uninstalled the browser, deleted all the old Mozilla folders from the machine and downloaded the .exe to try to re-install the browser. However, the installation crashes at about 70% completion and I still get the message listed above. I am running on Windows 10 and the PC is up to date with all patches.

I would appreciate if anyone can help me figure this issue out.

Asked by ankrnl01 1 year ago

Answered by ankrnl01 1 year ago

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Can't update Firefox to the latest version on Ubuntu via apt

Hi. Previously I installed Firefox on Ubuntu with command `sudo apt install firefox`. I'm using Firefox 88.0 for Ubuntu. I want to update it to the latest version. When I… (read more)

Hi. Previously I installed Firefox on Ubuntu with command `sudo apt install firefox`. I'm using Firefox 88.0 for Ubuntu. I want to update it to the latest version. When I try following commands: `sudo apt update` `sudo apt install firefox`

It says "firefox is already the newest version (88.0+build2-0ubuntu0.20.04.1)." But I know version 89 and 90 are released.

I attached "About Firefox" window. There is no update button.

Asked by Ali Nazari 11 months ago

Answered by cor-el 11 months ago