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  • Solved

Used Firefox for years, suddenly it does not work, and new version will not install

Firefox stopped openng, tried to reinstall, no response (see the screenshot) I also use Tor Browser (never any problems) and Chrome (when absolutely necessary, like when … (read more)

Firefox stopped openng, tried to reinstall, no response (see the screenshot) I also use Tor Browser (never any problems) and Chrome (when absolutely necessary, like when Firefox failed to connect to an external email server and for sending queries like this one because Firefox does not work and will not reinstall. )

Asked by bob-hudson 1 week ago

Answered by bob-hudson 6 days ago

Can't install Firefox

Hello, I have downloaded Firefox installer but I couldn't install it. It's giving issue that you need to start over but when i start over again it gives the same issue. I… (read more)

Hello, I have downloaded Firefox installer but I couldn't install it. It's giving issue that you need to start over but when i start over again it gives the same issue. I have some pending work to do on my blog so I nee to install it ASAP. How can i fix it? Thanks

Asked by zwigzsq038 6 days ago

Last reply by AliceWyman 6 days ago

  • Locked

Unable to install firefox latest

Hello, I have downloaded Firefox installer but I couldn't install it. It's giving issue that you need to start over but when i start over again it gives the same issue. I… (read more)

Hello, I have downloaded Firefox installer but I couldn't install it. It's giving issue that you need to start over but when i start over again it gives the same issue. I have some pending work to do on my blog so I nee to install it ASAP. How can i fix it? Please help me. Thanks

Asked by zwigzsq038 6 days ago

Last reply by Paul 6 days ago

  • Locked

Firefox 109 is a DISASTER!!!

Locking this thread.Please continue here: [/questions/1403460] I just updated Firefox to version 109. Every single thing that I liked about Firefox is now GONE. Options… (read more)

Locking this thread.
Please continue here: [/questions/1403460]
I just updated Firefox to version 109. Every single thing that I liked about Firefox is now GONE. Options are GONE. Customizing the toolbar - GONE. Adding toolbars - GONE!!! It lost my open tabs. It won't show the LastPass icon in the toolbar like it used to, so I have to hunt for it now. All my toolbar settings - GONE!

Mozilla - you really should WARN people BEFORE they update that the update is a major overhaul. Why would you just make yourself another Chrome? If I wanted to use Chrome, I would (and I probably will now), but I prefer Firefox - at least I DID prefer Firefox before this update. I do not understand why you completely RUINED Firefox! This update is horrible and I have now lost a full day at work trying to FIX this clusterf**k of a browser mess that you have made for me! For the life of me I do not understand why you took away the ability for the user to make Firefox more user-friendly. Before, I could choose to customize if I wanted to, or not to customize. Now I have no choice and am stuck with the way YOU want it. Well, I don't like the way you want it! I liked it the way I had it customized! I am so stinking furious with you right now! I will be reverting to the prior version and will then search for a new browser. I am really sick of companies taking away things that make their products better. Congratulations, Firefox - you are now Chrome's Clone.

Asked by ElegalEyes 1 week ago

Download .mov file

I'm searching for a method to download video files that are formatted as a .mov files without changing the file format. Firefox browser 109.0 running on a Windows 10 PC … (read more)

I'm searching for a method to download video files that are formatted as a .mov files without changing the file format. Firefox browser 109.0 running on a Windows 10 PC modifies the files from .mov to .mp4 when saving the files on the PC from a cloud file storage website. Other browsers such as Google Chrome and Microsoft Edge handle the file download without changing the file extension from .mov to .mp4. How to I alter the settings within FireFox to maintain the original .mov file extension?

Asked by brionlap 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

cant execute firefox after windows update today 1.26.2023

did the MS10 update a few minutes ago - ''Quality Updates (50) 2023-01 Cumulative Update Preview for .NET Framework 3.5, 4.8 and 4.8.1 for Windows 10 Version 22H2 for x6… (read more)

did the MS10 update a few minutes ago - ''Quality Updates (50) 2023-01 Cumulative Update Preview for .NET Framework 3.5, 4.8 and 4.8.1 for Windows 10 Version 22H2 for x64 (KB5022478) Successfully installed on 1/26/2023 2023-01 Cumulative Update Preview for Windows 10 Version 22H2 for x64-based Systems (KB5019275) Successfully installed on 1/26/2023 2023-01 Update for Windows 10 Version 22H2 for x64-based Systems (KB4023057) Successfully installed on 1/26/2023''


after, could not "run" my firefox reinstalled firefox x 64 still could not run actually, it did not even build the firefox folder i thought it would under c:\program files/mozilla firefox so, i created folder there called Firefox2, and copied the firefox installer program there, and executed still, no "build" in folder, but has a Firefox icon, but still wont execute

firefox is my default browser ! Thanks for any suggestions mike

Asked by Mike 1 week ago

Cannot instal FF with previous profile and bookmarks

Hi, I reinstalled FF and initially got the problem of missing profile, so I restored some files from my Mac Time Machine backup and now I cannot even start FF. I have re … (read more)

Hi, I reinstalled FF and initially got the problem of missing profile, so I restored some files from my Mac Time Machine backup and now I cannot even start FF. I have re downloaded but all get is the small banner page after starting the dmg. How can I start FF and what files can I restore from my back ups to get me back to where I was yesterday? I am totally lost.

Asked by itredler 1 week ago

Last reply by cor-el 1 week ago

Firefox 52.0.2 autmatically updates to 60.x even though I have selected Don't Update

Hi all! I am forced to use a specific version of Firefox to use a particular site. The version is 52.0.2 (yeah, I know - don't start). The site also needs a specific ve… (read more)

Hi all!

I am forced to use a specific version of Firefox to use a particular site. The version is 52.0.2 (yeah, I know - don't start). The site also needs a specific version of Java (JRE8 - Update 161). I am on Windows 11 (64 bit) and I also have a regular version of Firefox installed (fully updated to 109.0).

I have successfully installed (multiple times) and I am starting that version of Firefox with it's own shortcut which is configured as

"C:\Program Files (x86)\Mozilla Firefox Foo\firefox.exe" -p Foo -no-remote

In the first session, I go to Tools->Options-Advanced-Updates and set it to never download updates. If I now exit and start again, Firefox installs updates and upgrades to a new version namely 60.x.x

How can I prevent this behavior?

Asked by agupte 1 week ago

Last reply by agupte 1 week ago

opening pdf files

how do i stop firefox opening my pdf files. i have set adobe as my default yet it still keeps using firefox. I have also changed the settings in adobe, without success. I… (read more)

how do i stop firefox opening my pdf files. i have set adobe as my default yet it still keeps using firefox. I have also changed the settings in adobe, without success. I will stop using firefox if this cannot be fixed. it drive me nuts

Asked by lennymr2 5 months ago

Last reply by Adrian 1 week ago

Browsing to get to e-mail photo downloads

I was able to get to the site 2 times before , but am not finding it on this try. I am downloading my i-phone photos via the browser to my MAC and then deleting them from… (read more)

I was able to get to the site 2 times before , but am not finding it on this try. I am downloading my i-phone photos via the browser to my MAC and then deleting them from my i-phone.

Asked by donaldawarner6 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

New version did not have bookmarks

A few months ago when I updated to the latest version, as I always do, the bookmarks were not carried over. I restored to an earlier time to retrieve them and have been … (read more)

A few months ago when I updated to the latest version, as I always do, the bookmarks were not carried over. I restored to an earlier time to retrieve them and have been using an old version. Every time that I go to the program and when asked to update, I click "no." I am finding now that several websites will not accept Firefox. After 20 years of saving, I do not want to recreate, as I would have had to do at that time. Do I now upgrade to newest version and pray that my bookmarks are there?

Asked by m_r_lewis 1 week ago

Last reply by m_r_lewis 1 week ago

New Firefox deleted everything

I just downloaded the new Mac Ventura update, and when I opened Firefox all my previous tabs opened up, but my Toolbar completely disappeared, as in there is an empty spa… (read more)

I just downloaded the new Mac Ventura update, and when I opened Firefox all my previous tabs opened up, but my Toolbar completely disappeared, as in there is an empty space for it, and they show when I click on Bookmarks, but not on the actual browser window. The same thing happened with my Add-on extensions, all disappeared, and they're not even showing in my library. When I tried to download them again online, every single one gave me a red error message "An unexpected error occurred during installation." Please advise what's going on and/or how I can fix this to get my normal browser back. Thanks

Asked by fredrick.weiss 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Firefox suppot for Ubuntu touch phone

Hello everyone, Does someone know how to install Firefox on Ubuntu Touch phone? I did install "Ubuntu touch" on my smartphone few weeks ago. But without my favorite Firef… (read more)

Hello everyone, Does someone know how to install Firefox on Ubuntu Touch phone?

I did install "Ubuntu touch" on my smartphone few weeks ago.

But without my favorite Firefox Navigator, this is useless for me !

Even a older version of Firefox will be fine. All i need for now, is a Sync of my configuration (bookmarks and Passwords Manager). Firefox should have app in Openstore for Ubuntu touch phones as its opensource and promotes security.


Regards

Asked by mo.ameen 1 week ago

Last reply by Fuseteam 1 week ago

Tab automatically closes after downloading file, sometimes before file has been saved to new destination.

For the last week or two I have had an issue with Firefox closing my email (yahoo business mail) tab automatically, every time I download a file from an email. After ope… (read more)

For the last week or two I have had an issue with Firefox closing my email (yahoo business mail) tab automatically, every time I download a file from an email.

After opening emial I click to download the file, i have the settings set to ask where I want it saved, and then either while I'm selecting the destination and labeling it, or right after the tab automatically closes. It happens both ways which suggests to me it's occurring after a specified amount of time, not based on completion of an action. And it's happening every time.

MacBook Pro Firefox 102.0.1

Any idea how to stop this?

Asked by burchbagg 5 months ago

Last reply by jscher2000 - Support Volunteer 1 week ago

  • Solved

Cannot install 52.9.0esr on XP SP3

52.9.0esr is claimed to be the last version for XP. Unfortunately it is not quite true. It is for XP SP2 ONLY. Trying to install on SP3 ends with the message that SP2 is … (read more)

52.9.0esr is claimed to be the last version for XP. Unfortunately it is not quite true. It is for XP SP2 ONLY. Trying to install on SP3 ends with the message that SP2 is required. IMO the installer is simply too strict on demanding exact version of SP ! https://www.mozilla.org/en-US/firefox/52.9.0/system-requirements/

I went through the list of versions (thanks Mozilla that they all are still available!) and found that the last version I can install is... version... 12.0b6. https://www.mozilla.org/en-US/firefox/12.0/system-requirements/

And indeed I installed 12.0b6 successfully but I would like to install 52.9.

Asked by andrzejm007 2 weeks ago

Answered by andrzejm007 1 week ago

How to transfer Firefox bookmarks and passwords to a new computer

How does one migrate Firefox bookmarks and passwords from an old computer to a new computer? There are four computers involved in this shuffle. Two new, one being retire… (read more)

How does one migrate Firefox bookmarks and passwords from an old computer to a new computer?

There are four computers involved in this shuffle. Two new, one being retired, and one being repurposed. The only thing we haven't been able to figure out, is how to migrate Firefox's information from one computer to another one.

And, we've been working on this since Christmas. Edge, Brave, and Chrome took minutes. Combined.

But, transferring the information on Firefox has been impossible. Yes, I've read the help topics. No, they were not helpful. Firefox will not accept either the backup or export files from the old Firefox across multiple computers.

Yes, I have Sync. And, no, that hasn't worked either.

So, what is the next step?

Asked by mikali157 1 week ago

Last reply by cor-el 1 week ago

How to extract only installable part after building Firefox from source?

After downloading about 10 GiB of source code and then building another 15 GiB, to install Firefox you need to use `./mach install` or more correctly: alias install='sudo… (read more)

After downloading about 10 GiB of source code and then building another 15 GiB, to install Firefox you need to use `./mach install` or more correctly: alias install='sudo sh -c "export MOZBUILD_STATE_PATH=$HOME/.mozbuild; ./mach install"'

But to re-install Nightly Firefox on the freshly installed (even the same) OS I will have to either save 25 GiB of source+build (+.mozbuild and other stuff) or to redo everything from scratch (needs at least 1h 20m). I'm having a hard time understanding all the abstractions and redirections from `./mach install` (and Makefile from ./obj-*/ which is automatically generated) to reconstruct a minimal set of things to install Firefox.

I need a bundle of files+dirs which is enough to install everything system-wide for Firefox to work properly. Maybe even simply run `./mach install` in this "minimal build installation" (if possible).

P.S. I'm using Debian based distro(s).

Asked by Andrew 1 week ago

Virus protecton

I am just starting to use Firefox. And I have been unsuccessfully trying to download and use Mac Internet Security X9. Can you help me or recommend another virus protecti… (read more)

I am just starting to use Firefox. And I have been unsuccessfully trying to download and use Mac Internet Security X9. Can you help me or recommend another virus protection? Sincerely, Joe McManus [email removed from public]

Asked by editshop@aol.com 1 week ago

Last reply by Dropa 1 week ago