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Download Temporary/Cache File Location

I have been trying to locate the temporary file of the failed download video file. I was downloading a huge video file (78 GB) and the system froze in the middle of it. S… (read more)

I have been trying to locate the temporary file of the failed download video file. I was downloading a huge video file (78 GB) and the system froze in the middle of it. So I was forced to cut the power and restart the laptop. After restarting, I saw that my system drive is still filled with the temporary file (part), but I couldn't locate it and delete the temp file. It has taken up about 40 GB of my system drive space because the download was more than half way through.

When I started the download, I selected an external drive as the destination. However, I have been observing Firefox download behavior and I am pretty sure Firefox would download as much of the file to system drive as possible, until the system drive is full, then moving onto the destination drive, which has been a huge inconvenience, because of the huge video files that I am dealing with.

I have already cleared the file and the .part in the destination drive, but failed to locate the rest of the temp file in my system drive. I have searched the internet and found no mention of such problem. So I am seeking professional help here.

Attached is a screenshot showing how much space is used by checking the system drive properties, against the properties of all files in system drive (including hidden). The number doesn't add up, and there are 52 GB of files unlocated.

Asked by hl200011 2 months ago

Last reply by cor-el 2 months ago

  • Archived

Just did FireFox Refresh.....one big mistake! How do I go back???????!!!!!!!

I did the FireFox "Refresh" thinking it will make my PC faster like it said. "One big mistake for me!" I am not a computer person and struggle with basic terminology. … (read more)

I did the FireFox "Refresh" thinking it will make my PC faster like it said. "One big mistake for me!" I am not a computer person and struggle with basic terminology. My screen now is totally different and I am at a loss............. How do I go back to the way it was before I ruined everything?

Asked by rbarkleyiii 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

having two different versions...

I have an older version (56.0) that I'm very happy with, but some of my saved sites are making me use a newer version (I have Chrome) to access them. I truly hate the "ne… (read more)

I have an older version (56.0) that I'm very happy with, but some of my saved sites are making me use a newer version (I have Chrome) to access them. I truly hate the "new & improved" FF but am feeling forced to move in that direction. Can I keep my 56.0 separate from a new, clean install and maintain the older version as my default, yet have a separate icon for the new version?

Asked by RASelkirk 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Video dowloads have gone. Where?

I'm new to Video Downloader but I seem to be having a problem with the downloads. On one occasion only I got a list up showing what I had downloaded which was great. I … (read more)

I'm new to Video Downloader but I seem to be having a problem with the downloads. On one occasion only I got a list up showing what I had downloaded which was great. I have no idea where that list might now be hiding or how to find it. I have selected Downloads as the place where they should all go. Today I downloaded a couple of things and when I came to play them (from Downloads) I got the titles which then disappeared immediately and then nothing else. I use Firefox browser to download. Can someone help?

Asked by Dorsetdrover 1 year ago

Last reply by cor-el 1 year ago

  • Archived

"Simplify page" function - go back to the previous version of Firefox

The "Simplify page" function of the new Firefox version has zero rendering : letters too large, no text centering, no possibility to delete images, etc. So I would like t… (read more)

The "Simplify page" function of the new Firefox version has zero rendering : letters too large, no text centering, no possibility to delete images, etc. So I would like to go back to the previous version of Firefox. Thank you for explaining to me precisely and step by step, as to a particularly bad person who does not understand anything at all. Why, when things are going well, does it take someone to change them, especially without asking users !!!

Asked by mf-herbin 9 months ago

Last reply by jscher2000 9 months ago

  • Archived

89.0 (64-bit)

The 89.0 (64-bit) update to Firefox is a joke! When are fixes coming or is there any way for me to return to the previous edition. I cannot get used to this charade. … (read more)

The 89.0 (64-bit) update to Firefox is a joke! When are fixes coming or is there any way for me to return to the previous edition. I cannot get used to this charade.

I think that Firefox is by far the most superior browser and this update is just so not Firefox. It hurts. It hurts really bad!

Windows 10

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by c13563 7 months ago

Last reply by jscher2000 7 months ago

  • Archived

Downloads keep failing for browsers and web installer

Hi, I'm trying to download xilinx vivado design suite and cannot. The download fails for both Chrome and Firefox and the web installer fails as well. I've tried using a s… (read more)

Hi,

I'm trying to download xilinx vivado design suite and cannot. The download fails for both Chrome and Firefox and the web installer fails as well. I've tried using a single file download, removing myself from my family's account and also tried using a download manager. I also deleted

This issue has been happening for about half a year now- I've been able to finish downloads by simply retrying them, but I've never tried to download a file this large (the single file download is roughly 60 GB and I would rather solve this issue than retry the download for a 60gb file).

Any ideas or suggestions why my downloads keep failing? Is this maybe an issue with my ISP?

Asked by tdmahaf 6 months ago

Last reply by FredMcD 6 months ago

Can't rollback from Firefox 91 to 89.

Win10 with what was Firefox 89. I had already disabled the Proton UI on this installation, because it is horrible. Today Firefox decided to update to version 91. All of t… (read more)

Win10 with what was Firefox 89. I had already disabled the Proton UI on this installation, because it is horrible. Today Firefox decided to update to version 91. All of the Proton UI junk is back. I tried disabling it again, but nothing worked. Doing a web search, it appears that Mozilla has disabled the ability to turn off Proton.

I then set about to rollback the installation back to version 89. I found a Mozilla link on this, went to their ftp server and downloaded the installation files for the last version of 89. The installation went normally, but when I opened Firefox afterwards, a little box popped up saying something to the effect of "To keep your History and Bookmarks from possibly being corrupted, Firefox must create new user profile." I exited out of this and Firefox didn't start. I attempted to restart Firefox again and the same box popped up again. The only way to get past it was to click the accept button.

I did so and Firefox started. This was clearly not version 89. As the UI is junk, it took several minutes to find out that this was now the latest version of 92!!!! I'm absolutely positive that I downloaded the correct file. When I look through the update history, it doesn't even show todays version 89 installation as happening. What a piece of junk.

I then spent 20 minutes figuring out how to revert back to my user profile, not the new one that it had created for me. I then did some research on what had happened. Well it turns out that you can't actually rollback Firefox, despite what Mozilla says. For a while they have added "downgrade protection" which automatically creates the new user profile and stops your old profile from being accessed by it. So unless you want to figure out how to spend a hundred hours reconstructing bookmarks, passwords, settings, etc. it actually isn't possible to rollback Firefox. Doesn't this violate some Microsoft rules about being able to uninstall versions of software from within Windows? If you try to do this with Firefox and go back to a previous version it blows everything up.

Does anyone know how to actually rollback Firefox to a previous version, so that Proton can be disabled?

Asked by jack.hidley 5 months ago

Last reply by cor-el 3 months ago

No Downloads

Hi since the last upgrade to 91.0.2 24th August I cannot download anything through Firefox. If my husband logs in on the same PC, he can download stuff and he is using th… (read more)

Hi since the last upgrade to 91.0.2 24th August I cannot download anything through Firefox. If my husband logs in on the same PC, he can download stuff and he is using the same version. We haven't consiously set up anything different. If I use Google I can downlaod as normal. What's happened? Thanks

Asked by sheila17 5 months ago

Last reply by jonzn4SUSE 5 months ago

Firefox does not start

After a new clean installation Firefox will not start. It generates a crash report in C:\ProgramData\Microsoft\Windows\WER\ReportArchive AppCrash_firefox.exe_2dd4e427a29c… (read more)

After a new clean installation Firefox will not start. It generates a crash report in C:\ProgramData\Microsoft\Windows\WER\ReportArchive

AppCrash_firefox.exe_2dd4e427a29c7793432f8b232e348d43fa3ccf_b5a654c8_3fe69cd3-6f6e-4ee6-892f-f849836f0392

Can you help me to get Firefox starting?

Asked by giovanni.olanda 3 months ago

Last reply by AliceWyman 2 months ago

New MS Surface Laptop 4, Win10 (Not S Mode) won't open Firefox

Hi there, I have a brand new Win 10 MS Surface 4 Laptop, and have tried downloading and installing various versions of Firefox: From the the Windows Store Direct download… (read more)

Hi there,

I have a brand new Win 10 MS Surface 4 Laptop, and have tried downloading and installing various versions of Firefox:

From the the Windows Store Direct downloads (via MS Edge): Mozilla FF Win 64 Mozilla FF Win 64 MSI Mozilla FF Win 32

I have completely uninstalled and attempted to re-install each in turn. Attempts to open FF through desktop shortcut, Start Menu and Win-R FF.exe all seem to start but only ever get the briefest flash of a blue line along the Taskbar then nothing. Same happens starting Shift-Shortcut.

Nothing shows in Task Manager either after any start method. I'm pretty sure I'm not in 'S Mode' as I've been able to download, install and run WhatsApp Web, but I'm not wholly convinced I've cleared that up fully.

Thanks! E

Asked by lisbyjoyce 1 month ago

Last reply by FredMcD 1 month ago

  • Archived

I "upgraded" to Catalina from High Sierra and Firefox now crashes and won't reopen because it says I already have another copy open when there is not other copy

Catalina (10.15.3) and Firefox (73.0.1) aren't working together. As soon as I stop actively using Firefox it crashes. If I try to reopen it, I get a message that I can… (read more)

Catalina (10.15.3) and Firefox (73.0.1) aren't working together. As soon as I stop actively using Firefox it crashes. If I try to reopen it, I get a message that I can't reopen it because there is a copy in use already. If I try to force quit Firefox it is not in the force quit menu. If I look in Activity Monitor Firefox is not present there either. Thank you.

Asked by BLNK 1 year ago

Last reply by Roland Tanglao 1 year ago

  • Archived

Firefox install

Tried to download and install the Firefox browser, 64 bit. While processing, said "cannot continue, cannot find VCRUNTIME140_1.dll. I know that I did remove the Visual C … (read more)

Tried to download and install the Firefox browser, 64 bit. While processing, said "cannot continue, cannot find VCRUNTIME140_1.dll. I know that I did remove the Visual C re-distributable file or from the windows system but have been trying to re-install. Downloaded and executed visual c, to no effect, did not re-install the driver or whatever Firefox is looking for during the install. At a total loss on how to re-instate the VCRUNTIME140_1.DLL so that I can use Firefox, HELP!!! P.S. the help provided on-line tells one how to re-install the driver but so "poluted" with other programs wanting you to download their programs that impossible to find the correct tools to use. Anyway, your help will be appreciated. I do like Firefox and have been enticed to use Microsoft Ecge but do not want to if I can help!

Asked by sid_kraft 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox update for Windows Server 2008 r2

Can I install the latest Firefox on my Windows Server 2008 r2, or do I have to worry about compatibility issues? Is there a specific Firefox version for my OS? Thanks i… (read more)

Can I install the latest Firefox on my Windows Server 2008 r2, or do I have to worry about compatibility issues? Is there a specific Firefox version for my OS? Thanks in advance for the help.

Asked by rorypascua 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Download button activates randomly

Hi, I've been experiencing quite a concerning bug (I hope) in which the Firefox Download Button Animation starts by it's self at random intervals with no warning whatsoev… (read more)

Hi, I've been experiencing quite a concerning bug (I hope) in which the Firefox Download Button Animation starts by it's self at random intervals with no warning whatsoever and no downloaded file in /Downloads.

Its been happening for a bout 2-3 weeks now I think and is beginning to worry me.

Thanks

Asked by hlaxfors 1 year ago

Last reply by FredMcD 1 year ago