Firefox Support Forum

Hi,

I've been using Firefox from 8 months but I never update it before. Now I want to download the latest version of firefox but, I don't know how to update the old version to new one. Do I need to delete the old version and again Install the latest version?

Please guide me about this.

Thanks.

Hi all,

I have a issue with firefox, when i browse through sites i noticed a popping sound through my laptop speakers. I noticed this for a long time now and i thought it was driver related so i updated my drivers but the popping didn't go away. I tested the edge browser in windows 10 and did swap through the same sites as i did in firefox and that browser does not create popping noices.

Is there a fix for it ?

Best regards, Michel

Hi. Has anyone ever had this problem where Firefox suddenly does not work even after reinstalling it?

I updated my Nvidia drivers to 461.40 and when I opened Firefox, it just came up with a blank white window.

I tried entering Safe mode by holding down the Shift button and opening it again but it just hung on the safe mode window that comes up. Tried pressing the buttons but nothing happened.

I thought it must have been the Nvidia update that's done this but I rolled back to the previous version and now Firefox won't even open. It just shows up as a process in task manager.

I've uninstalling and reinstalling to no avail.

Am I missing something?

Is there something in the old profiles that's preventing Firefox to open again?

I believe I was using Firefox 86, running Windows 10 Home.

I have instagram on my pc I can view others pictures and videos but i do not know how to do it from my firefox browser on my windows 10 pc. I am not really good at computer stuff so i do not wanty to mess this up . can some one tell me how Thanks

Only in Gmail, if I click on an item I get a new window that says, "Firefox prevented this page from automatically redirecting to another page." Then there's an "allow" button at the right side.

How do I stop this from happening? It's getting extremely annoying.

Thank so much!!

I would like to give my opinion, but your survey link is not working (https://qsurvey.mozilla.com/s3/Give-feedback-landing-page)

Well, I wanted to say that firefox for windows needs better integration : - fingerprint reader for unlocking passwords instead of master password - windows trackpad gestures needs to be integrated (example: slide two fingers to left/right to go backward/forward in navigation)

Chrome and Edge do them already, I think you really need to this.

Regards.

Hi,

I'm using a Ken Burns effect for my website. Usually the animation used to run smoothly as it should.

However, since a few weeks, the animation runs very rough. Please have a look for yourself:

http://www.gut-dietersberg.de/

Interestingly, other browsers such as Edge or Chrome do NOT have this problem.

What's wrong with Firefox in that matter?

Thanks for your help!

I have pretty strong new asus laptop, and i have been using firefox as my main browser for a few weeks now flawlessly. 3 days ago i had a problem playing sound through any of my butooth devices.

It was working on chrome spotify microsoft edge but not firefox. I have restarted my laptop, uninstalled the driver from my device manager and reinstalled it, refreshed firefox and uninstalled and reinstalled it back on my pc. Nothing has worked.

I have followed all solutions found here, i would appriciate all the help i can get.

hi:

 when i open the firefox browers, it auto open the "http://dq7.dhwz333.top" html, and then jump to "https://www.hao123.com/?tn=95184454_hao_pg". This is not my wish,it trouble me.

when i input the “about:support” in the address window, i find that image below. How can i deal the problem, i can receive your replay using 707697339@qq.com,thanks.

Quoted from: https://www.theregister.com/2021/02/24/firefox_cookies_86/ ..."it's Total Cookie Protection With Some Exceptions, Handled Automatically" ..."Meanwhile, Google and its ad tech frenemies are racing to develop various Privacy Sandbox proposals so they can implement behavioral ad targeting"

I don't WANT exceptions! Behavioral ad targeting is exactly what I'm trying to avoid. I don't want Google shaping my searches and influencing my opinions by "telling me what I want to hear"...it thinks! Total Cookie Protection sounded exciting until I read this. How do we force it to work "without automatic exceptions"?

I was excited about this new feature because it might allow me to stay logged in to sites like Google and Amazon without their infamous tracking and search-shaping. If not this setting is pretty useless.

Hy all,I can't access youtube.com. When I try Mozilla says:

Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to www.youtube.com because this website requires a secure connection.

What can you do about it?

www.youtube.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

ANY FIX? TNX!

In order to mitigate supply chain attacks it would be useful to have a checksum published so that we can verify the file has downloaded appropriately. This should be included within the release notes.

We can't download a file from GOOGLE DRIVE on Firefox and Firefox Nightly but we can download on GOOGLE CHROME. PLEASE SOLVE THIS PROBLEM ! ! ! Our firefox version is 87 and 88(Latest now). Also SOME EXTENSIONS are seeing LAGly.

I have a multiple page email or document and I only want to print one single page. On the standard print dialog box there was an option to click "current page". This was fast as it only involved one single click and then hit print. After an updated a few months ago the option to print the current page is not longer highlighted and cannot be clicked. I have to chose "pages" then type in the page number then click the print button. Can the print current page radio button be engaged again in the config somewhere?

Reviewed "Sheribee" earlier issue which apparently involved a VPN. I do not have a VPN but have tried several times in the past week to access IRS refund status site without success. I can get into irs.gov, but am unsuccessful in accessing the refund status site after entering required input data. The issue has occurred only this past week.

I'm unaware of IRS issues causing this problem.

Have not had this issue on any other sites; and I have successful retrieved data in prior years.

I am not saving any sign on protocols with the irs or any other sites.

Running Windows 10. Thanks for any help. BTW I did get refund information using the telephone, but I want to ensure there's not a hidden conflict of some sort with FireFox. Thanks for any help.