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  • Solved

Firefox manual proxy config, port number not accepted

I'm trying to use a manual proxy server for Firefox. When entering the proxy address and port number, Firefox outlines the port number field in red and disables the OK bu… (read more)

I'm trying to use a manual proxy server for Firefox. When entering the proxy address and port number, Firefox outlines the port number field in red and disables the OK button thus refusing to accept my assigned port number. I'm trying to use port number 29842 which was given to me by the proxy provider.

Asked by kent30 2 months ago

Answered by kent30 2 months ago

Norton Safe Search

My default search engine was Norton Safe Search but now it does not appear as one of the options to choose. I cannot remember all of them. Bing and Google are two of them… (read more)

My default search engine was Norton Safe Search but now it does not appear as one of the options to choose. I cannot remember all of them. Bing and Google are two of them but not Norton Safe Search although I have been able to add it to the toolbar. Why is it no longer one of the options?

Asked by ju.col 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

Add-on icons can't be found

Today I installed a new extension (Bitwarden) and want to add the icon to the toolbar. I can't find it anywhere. The add-on shows up in the add-on manager but there's not… (read more)

Today I installed a new extension (Bitwarden) and want to add the icon to the toolbar. I can't find it anywhere. The add-on shows up in the add-on manager but there's nothing there to help me add the icon. The little puzzle piece in the upper right of the browser -- click on that and Bitwarden isn't listed.

How do I fix this? In Chrome there's a simple toggle switch in the extension manager to add the icon to the toolbar. Frankly, if I can't get this Bitwarden icon to display I can't use Firefox at all. Thanks.

Asked by johnbycz 3 months ago

Last reply by zeroknight 3 months ago

  • Solved

Firefox Extensions Not Showing On Toolbar

I see where other people have posed this question but the procedure offered is not available to me. I am using Firefox (Flatpak) version 121.0 on an Ubuntu 22.04 laptop.… (read more)

I see where other people have posed this question but the procedure offered is not available to me.

I am using Firefox (Flatpak) version 121.0 on an Ubuntu 22.04 laptop.

On installing a new extension I should either see the extension's icon on my toolbar or else have a clear means of adding it. I have neither.

Clicking on the jigsaw icon in the toolbar, I get migrated to the about:addons page. On clicking the Extensions tab, I get the screen listing all installed extensions. Each extension has a ... icon beside it. But when I click on this, there is no "Pin To Toolbar" option.

What is wrong here ?

Asked by tamjk 3 months ago

Answered by tamjk 2 months ago

Add-ons Manager Tab

The Add-ons Manager tab is automatically presented as one of the tabs when I start Mozilla. How do I configure Mozilla so that the Add-ons Manager tab is not presented? … (read more)

The Add-ons Manager tab is automatically presented as one of the tabs when I start Mozilla. How do I configure Mozilla so that the Add-ons Manager tab is not presented?

Asked by David.Conway 2 months ago

Last reply by zeroknight 2 months ago

  • Solved

IE Tab extension...

There used to be an extension called "IE Tab". It allowed you to right click on the link, and open the site in a tab, using Internet Explorer, for sites that didn't work … (read more)

There used to be an extension called "IE Tab". It allowed you to right click on the link, and open the site in a tab, using Internet Explorer, for sites that didn't work properly in Firefox. I was wondering if anybody knows of any similar extension that would do the same for Edge? I can't open Twitter (X) using Firefox anymore, but I can open it using Edge. I don't like Edge (obviously), but I have no choice. Thanks in advance!!!

Asked by carlrgoodwin 1 month ago

Answered by cor-el 1 month ago

  • Solved

how can I remove adblocker

I installed one of the ad blockers, I can't remember which one. It's given me so much trouble that I thought to disable or delete it. I deleted the little icon ( a stop… (read more)

I installed one of the ad blockers, I can't remember which one. It's given me so much trouble that I thought to disable or delete it. I deleted the little icon ( a stop sign) that shows up on the far right of one of the menu bars (don't know the name of that bar but here it's the second one down). But websites still complain that I have an ad blocker. I've gone to 'add-ons and themes' but I can't find it. BTW, what's the difference between an add-on, a plug-in and an extension? Which one of those are ad blockers? How can I see and then delete whichever blocker I still have? Without the icon I can't even disable it for individual sites.

Asked by rayandrews 2 weeks ago

Answered by rayandrews 1 week ago

I don't see a Share button on toolbar or address bar

I'm a new user to Firefox on my Mac. I don't see a Share button that would allow me to email the current web site to a friend. Looking for help on the web, I see: To acc… (read more)

I'm a new user to Firefox on my Mac. I don't see a Share button that would allow me to email the current web site to a friend. Looking for help on the web, I see:

To access the feature, simply click on the Share button on the toolbar. The Share button looks like a paper airplane and is located to the right of the address bar.

but I just don't see any button or icon that looks like that.

I went into View > Toolbars > Customize Toolbars and didn't see a way to add a Share button. I clicked 'Restore to Defaults' and that didn't help.

I know I can choose File > Share from the menu but I'd rather have a toolbar item.

Here's a snapshot of my toolbar and address bar.

Thanks for any help.

Asked by rick707 2 weeks ago

Last reply by rick707 2 weeks ago

  • Solved

All attempts to install addons returns "Installation aborted because the add-on appears to be corrupt."

I'm at a loss here, problem is in subject line. This has happened for a long while and has persisted through various versions, I have attempted to: - Alter my antivirus … (read more)

I'm at a loss here, problem is in subject line. This has happened for a long while and has persisted through various versions, I have attempted to:

- Alter my antivirus and internet protection settings to allow as much traffic as I can. - Download addons as XPInstall files and try and use the File -> Open File option in the Menu Bar - only returns a line about not having permission, despite having Admin permission.

My Firefox Version is the current 118.0.2 (see: attached image).

Thanks in advance.

Asked by Stone Flower 5 months ago

Answered by cor-el 5 months ago

Time-stamped history

Archived 2020 query at https://support.mozilla.org/en-US/questions/1360922#answer-1465978 asked for time-stamped history list. Instructions in the response say after CMD(… (read more)

Archived 2020 query at https://support.mozilla.org/en-US/questions/1360922#answer-1465978 asked for time-stamped history list. Instructions in the response say after CMD(on Mac)/Shift/H you will see names of columns above the list. This does not appear - possibly deleted since the answer.

I'm trying to argue with a bank that I made a payment in business hours, and a time stamp on my history record would bolster my argument.

Is the list of columns mentioned available somehow? Can a date/time stamp be added to every history record? (Date is known, but not shown as a date stamp.) Is this info in there, but hidden, and available somehow?

Asked by dick.harris 5 months ago

Last reply by cor-el 5 months ago

Sponsored Content on New Tab

I often see a Shortcut on my New Tab that I have never gone to, which says "sponsored" on it. I do not want these ads. I have looked up the answer: https://support.mozill… (read more)

I often see a Shortcut on my New Tab that I have never gone to, which says "sponsored" on it. I do not want these ads. I have looked up the answer: https://support.mozilla.org/en-US/kb/sponsor-privacy?as=u&utm_source=inproduct I can manually delete a sponsored shortcut once, but this does not stop them from coming onto future New Tabs. My problem is, the long-term answer simply does not work. Settings -> Home -> Firefox Home Content simply does not contain a section that says "Sponsored shortcuts" and therefore this solution is not accessable. I am on Version 120 as suggested. What is going wrong? How do I prevent these ads from appearing on the New Tab page?

Asked by stephenwaffles 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Paste with mouse!

How do I paste in the game forge of empires thread windows with my mouse and without clipboard keyboard options in firefox, it will only allow me to use clipboard control… (read more)

How do I paste in the game forge of empires thread windows with my mouse and without clipboard keyboard options in firefox, it will only allow me to use clipboard control V for keyboard not my mouse, using my mouse to select all, copy, it's fine, cannot use paste with mouse, only in browser search bar, i do a lot of pasteing or i would not ask, it works with a diff browser, Firefox is the best for gameing,

Asked by fred garven 4 months ago

Last reply by zeroknight 4 months ago

  • Archived

'Use autoscrolling' and 'Enable DRM' settings keep being unset

Lately, Firefox unchecks the 'use autoscrolling' and 'play DRM-controlled content' options sometimes (but not every time) when it starts. Other settings don't seem to be … (read more)

Lately, Firefox unchecks the 'use autoscrolling' and 'play DRM-controlled content' options sometimes (but not every time) when it starts. Other settings don't seem to be affected. It does seem to unset both at once, never one or the other at a time.

I have begun using Firefox routinely on two computers, both signed into the same sync profile. My best guess is that maybe one profile is overwriting the other? Both of these options are set on the second system, but maybe there's something going wrong with the sync?

Thanks, Patrick

Asked by patrickking 2 years ago

Last reply by cor-el 1 year ago