Showing questions tagged:

Starting my new Canon PRINTER

None of the above; I am a dynasaur at computers and printers. I just want to send the email I have typed on my p.c. then IF POSSIBLE I would like to print it off. Thank… (read more)

None of the above; I am a dynasaur at computers and printers. I just want to send the email I have typed on my p.c. then IF POSSIBLE I would like to print it off. Thank you.

Archived 4 40

Error message

I get a message "We Encountered an Error" Please restart your application to try again. It continues to pop up (only when I'm in Firefox) and I click the button "close" … (read more)

I get a message "We Encountered an Error" Please restart your application to try again. It continues to pop up (only when I'm in Firefox) and I click the button "close" and can continue until it pops up again. This just started today. Is there anyway to get this to stop?

Archived 4 109

Issues with internet connection between devices

So I started using Firefox on my older and newer laptops, but I've noticed that on my older laptop it has started giving me the message "You must log in to this network b… (read more)

So I started using Firefox on my older and newer laptops, but I've noticed that on my older laptop it has started giving me the message "You must log in to this network before you can access the internet", although I am already signed in on my Mozilla account there too. My newer laptop has had no issues for the record. Both systems are running windows 11, both have the same account that I am using, etc. If it makes any difference, my older laptop is using an ethernet cable whilst the newer one is connected via Wi-Fi. When I ran into this issue yesterday on my old laptop, the issue somehow resolved itself after I created a bugzilla account, although I am unsure if this was coicidence, so now I am confused why the issue has showed up again. Awaiting any kind of help or advice, thank you.

Moderator note: See also /questions/1551659 for a screenshot.

Solved 3 126

Can't get access to local network on macOS Sequoia

Since I updated my MacBook to macOS Sequoia, I have no access to local network pages (except 127.0.0.1, localhost and 192.168.0.1) - an "Unable to connect" error appears.… (read more)

Since I updated my MacBook to macOS Sequoia, I have no access to local network pages (except 127.0.0.1, localhost and 192.168.0.1) - an "Unable to connect" error appears. Immediately after the first launch of Firefox, a request for local network permissions appeared, which I accepted, but it didn't help. I performed all the actions from this article, and also used the terminal command reset All approval status for org.mozilla.firefox and Firefox disappeared from the privacy settings. While a request for access to the microphone and camera reappeared after restarting the browser, no question about the local network appeared. The problem only occurs in Firefox (version 128.5.2esr) and does not appear in other browsers (checked in: Firefox Developer Edition, Firefox Nightly, Safari and Google Chrome). macOS 15.1.1 (24B91).

Archived 3 139

firefox opens a UDP listening port a.k.a backdoor on all network interfaces

On ubuntu oracular 24.10, when firefox is launched, it tries to open a UDP listening port on all network interfaces which is not acceptable on many levels: /usr/bin/netst… (read more)

On ubuntu oracular 24.10, when firefox is launched, it tries to open a UDP listening port on all network interfaces which is not acceptable on many levels:

/usr/bin/netstat -tunpevaW|grep firefox udp 0 0 0.0.0.0:48654 0.0.0.0:* 1000 881247 178766/firefox

Is this behavior specific to Ubuntu or is it implemented by design? This must be a no go by design: if it needs a UDP port for some reason, it has to open it on the **loopback interface (127.0.0.1)** only.

Archived 3 90

Firefox keeps prompting me: "You must log in to this network before you can access the Internet."

Every time I start Firefox lately, it keeps prompting me: "You must log in to this network before you can access the Internet." I have no idea what this means and have no… (read more)

Every time I start Firefox lately, it keeps prompting me: "You must log in to this network before you can access the Internet." I have no idea what this means and have no problem accessing the Internet in any case. What suddenly started causing this !#@%$ message and how do I turn it off?

Solved 3 23

Firefox extremely slow on youtube with just like 10-20 tabs

I tried all common troubleshooting steps: deleting cache reinstalling different settings turning off adblocker/vpn disabled efficiency in task manager and set it permanen… (read more)

I tried all common troubleshooting steps: deleting cache reinstalling different settings turning off adblocker/vpn disabled efficiency in task manager and set it permanently to off in FF

I used to have 1000+ tabs in 2016 no issue. I had problem in past with Firefox using 100% CPU which now it is not using only like 50, but memory is getting full 89% i use also large page file on ssd. Problem is even when i restart firefox it is slow with low RAM usage! SO that's not it! Even 5 tabs sometimes it is slow!

It is so damn slow it drives me crazy! I tried also Quantum in past when Firefox has 100% CPU usage bug and it was only tiny bit better but still caused 100% CPU usage!

All other browsers are anti user cannot even stop Autoplay literal terrorist Firefox is only normal browser unfortunately performance compare to 2016 got absolutely abysmal! I had this problem even in-between reinstals of OS so it doesn't seem it is me. I play demanding games no issues on my PC...

Archived 3 121

Firefox desktop browser will not connect to any websites after the update

I like the Firefox browser and Firefox was working fine for months but Firefox did ask me to do another update today. I did the update as requested and after the update … (read more)

I like the Firefox browser and Firefox was working fine for months but Firefox did ask me to do another update today. I did the update as requested and after the update Firefox will not connect to any websites on my desktop despite an excellent internet connection. I cannot find anyway to contact Firefox directly. For major problems such as a 100 percent failure rate to connect to any website, Firefox should provide direct help to the user as to the current major problem. I appreciate user ideas but Firefox should offer some help for major problems as the likely solutions can change over time. Hopefully if Firefox oversees user questions, someone at Firefox tech will at least respond to my question on this website or better yet contact me directly.

The problem may well be the update itself. The Firefox browser is working on my smartphone but not the desktop internet browser. I have some browser settings that I do not want to lose which a complete Firefox removal and reinstall would likely cause. Any suggestions from fellow Firefox users are appreciated and I look forward to them. Have other Firefox users experienced this major problem?

Thank you.

Archived 3 72

Frequent crashes and freezes

For the past few weeks Firefox has been crashing and freezing often. Crashes are worst when trying to access Protonmail, which almost always crashes the tab instantly. F… (read more)

For the past few weeks Firefox has been crashing and freezing often. Crashes are worst when trying to access Protonmail, which almost always crashes the tab instantly. Freezes happen most often when browsing Reddit, and also when watching Youtube, but crashes and freezes can happen on almost any website.

I have tried changing profiles, refreshing and uninstalling/reinstalling, but the problem persists and seems to be getting worse over time.

Here are some recent crash reports:

bp-3d92e88d-bdc6-4629-a869-899650250219 bp-c57e72ab-a6e5-47d4-abeb-d5ce90250219 bp-b66a1b94-6392-4fc7-a2d9-4b9ee0250219 bp-2544016d-d918-4027-9b0e-de75e0250219 bp-23ca9aa4-0934-4f23-b2e1-0390a0250219 bp-9ea6fa00-c531-428e-b276-ad3760250219 bp-4b4316fd-ccb3-4787-877b-50ed40250219 bp-fe9ecc18-35dd-4654-b0e9-45ce00250219 bp-5447133c-6fe3-43fd-800a-dbdf10250219 bp-bb92230d-09b1-4920-8cc9-355940250218 bp-a98b5c50-bddb-4693-9199-ecc500250218 bp-0089dc50-da47-4be2-8e72-0dc8f0250218 bp-57364330-d723-4f8d-85dc-f31250250218 bp-2dbcdad1-a7de-4835-ba86-335e20250218 bp-bc7ca88c-c9b2-453c-9774-537b40250218 bp-b98c0da6-12e5-4332-a6e2-4c8680250218 bp-c4e7ff86-5cc6-43d3-aac8-81ce90250218 bp-07fb322d-1f54-478f-8f2f-3db690250218 bp-9670fc71-d8d7-48db-805a-7e8a90250218 bp-862d4443-8773-48c8-a09d-de9780250218 bp-3a7354bc-3fec-44b2-a802-f54de0250218 bp-c6b3cfac-61e4-444e-88e3-02f220250218 bp-9fc98135-55df-4746-8fbd-dd5530250218 bp-422b8b89-a540-4cad-8c1c-d11a00250218

Will be grateful if someone can help me get to the bottom of this Thanks

Archived 3 93

Constant crashing

I keep constantly crashing, multiple times. Here are my latest crash IDs: bp-0095be94-4487-4e51-b895-8bfe30250106 bp-cc9fbd3f-9c73-4a9b-9e67-a503b0250106 bp-46a54455-3bd3… (read more)

I keep constantly crashing, multiple times. Here are my latest crash IDs:

bp-0095be94-4487-4e51-b895-8bfe30250106

bp-cc9fbd3f-9c73-4a9b-9e67-a503b0250106

bp-46a54455-3bd3-4eb1-8cdf-887300250106

bp-9d721d1d-f4e3-4e7b-9160-ec47e0250106

bp-f307e36d-2c7b-4fad-9166-47cef0250106

bp-3e823f9a-bcb3-458f-b149-94a110250106

Archived 3 75

Cannot access internet with the latest FireFox (139.0.4)

I am on a MacBookPro running MacOS 15.5. My FireFox automatically updated to 139.0.4 on June 10th. Since then, my ability to access the internet with FireFox only has bee… (read more)

I am on a MacBookPro running MacOS 15.5.

My FireFox automatically updated to 139.0.4 on June 10th. Since then, my ability to access the internet with FireFox only has been intermittent - I can connect for a variable number seconds and then it disconnects for minutes or hours. I have no problems connecting to the internet with Chrome or Safari, or with other applications. My perusal of the forums leads me to believe that it is the latest update that is causing the problems.

Has anyone experienced this problem and/or does anyone have a fix? Thanks in advance.

Archived 3 141

Accessing websites

I have been an avid user of the Firefox browser on my PC for over a decade but a few days ago, when I tried to access a website on my Firefox browser, it would not connec… (read more)

I have been an avid user of the Firefox browser on my PC for over a decade but a few days ago, when I tried to access a website on my Firefox browser, it would not connect me to the website. I have many tabs open in my browser and when I try to access any of the tabs, I get the same problem. There's a dot that moves endlessly back and forward in the tab while the screen remains blank. In the heading next to the website address it says "not secure", but it is saying this for all the websites that I was previously able to access and any new website that I enter. How can I fix this to access websites? I have tried restarting my computer but that has not fixed it.

Archived 3 100

Firefox opens maximized, then minimizes, then maximizes again

When I open Firefox it opens a maximized window with tabs, then it opens a minimized with a single tab, then it reopens a maximized window with all session tabs. Each win… (read more)

When I open Firefox it opens a maximized window with tabs, then it opens a minimized with a single tab, then it reopens a maximized window with all session tabs. Each window displays in succession, one window at a time.

I'm on desktop using Windows 11.

I just read a post saying this behavior was caused by the resist fingerprinting feature. Can someone explain how that causes the repeated opening of browser window 3 times. Is there a way to retain the anti-fingerprinting behavior w/o the multiple window opening behavior?

Archived 3 101

FireFox Error

Hello, Hopefully this is something that can get answered quickly. These past few days I have not been able to use FireFox on my laptop. It doesn't seem to be a wifi con… (read more)

Hello,

Hopefully this is something that can get answered quickly. These past few days I have not been able to use FireFox on my laptop.

It doesn't seem to be a wifi connection issue because other browsers work and other devices are connected just fine.

I also tried opening FireFox in the "troubleshoot" mode, but I am still receiving the same errors. I would appreciate any help I can get on this issue.

Below is a screenshot of the error I keep receiving.

Thanks,

- Samuel

Archived 3 56

I cannot access the internet with my VPN activated

I have Express VPN and use Firefox as my default browser. This morning I cancelled the autorenewal of Macafe and uninstalled it from my HP Laptop. Now I cannot access t… (read more)

I have Express VPN and use Firefox as my default browser. This morning I cancelled the autorenewal of Macafe and uninstalled it from my HP Laptop. Now I cannot access the internet if the VPN is activated - using Firefox or Edge. Thank you

Archived 3 156

How do I verify that the browser I am using is accessing the web via my VPN?

I just purchased a year subscription for the Mozilla VPN. I want to be able to verify that the FireFox browser I'm using is accessing the web via the VPN. How do I veri… (read more)

I just purchased a year subscription for the Mozilla VPN. I want to be able to verify that the FireFox browser I'm using is accessing the web via the VPN. How do I verify that? I don't see any icon indicated that it's a VPN connection.

Archived 3 130