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Wrong Version of Firefox Reported

I just updated to the latest version of FIREFOX 114.0 on Ubuntu 22.04. However, whenever a website looks for the version it is reported as 86. I am not using the SNAP v… (read more)

I just updated to the latest version of FIREFOX 114.0 on Ubuntu 22.04. However, whenever a website looks for the version it is reported as 86. I am not using the SNAP version and it does not show up in SNAP LIST. Several websites have rejected access because of an outdated browser. Is this a bug or a setting that needs fixing? Thanks in advance.

Asked by pfanwick 19 hours ago

Last reply by James 14 hours ago

114.0b7 Running really really slow

114.0b7 was installed 22 May 23 and has been running very slow. Tested using Edge and network seems to be fine I've had 2 Green Screens this morning already. … (read more)

114.0b7 was installed 22 May 23 and has been running very slow. Tested using Edge and network seems to be fine

I've had 2 Green Screens this morning already.

Asked by gavin.steven 1 week ago

Last reply by Dropa 1 week ago

Firefox does not let sign in to few websites and just refreshes the websites.

Firefox Developer Edition does not allow to sign in to few particular websites. Whenever I click sign in/up button, the webpage first tries to connect me to the log in/up… (read more)

Firefox Developer Edition does not allow to sign in to few particular websites. Whenever I click sign in/up button, the webpage first tries to connect me to the log in/up page (for example Firefox pocket, Bing, any Microsoft websites, any government websites) but after few seconds it just redirects to the page where I was, i.e, it just refreshes the page. I tried to get help from available forums in Mozilla support (for example, using troubleshoot mode), but nothing is effective. As an example I am attaching few screenshots while trying to sign in to Bing using troubleshoot mode.

Asked by Umesh 3 weeks ago

Last reply by cor-el 3 weeks ago

RTX Video Super Resolution technology

When will Mozilla introduce RTX Video Super Resolution technology to its Firefox browser? https://blogs.nvidia.com/blog/2023/02/28/rtx-video-super-resolution/ … (read more)

When will Mozilla introduce RTX Video Super Resolution technology to its Firefox browser?

https://blogs.nvidia.com/blog/2023/02/28/rtx-video-super-resolution/

Asked by Darek 2 months ago

Last reply by TyDraniu 4 weeks ago

macOS: Make "About Firefox" visible in "Application menu" > "help"

Recently I got a Mac computer and I installed Firefox in it. I can't find "About Firefox" in Application Menu. How to show it in Application Menu like Windows and Linux?… (read more)

Recently I got a Mac computer and I installed Firefox in it. I can't find "About Firefox" in Application Menu.

How to show it in Application Menu like Windows and Linux?

Asked by hsinyuanp_xavier 1 month ago

Last reply by cor-el 1 month ago

400 error when trying to login to google account

For some reason today I started having issues with thumbnails not loading for youtube videos. I logged out of my google account and went to log back in, but whenever I tr… (read more)

For some reason today I started having issues with thumbnails not loading for youtube videos. I logged out of my google account and went to log back in, but whenever I try to login to my google account now I get a 400 error. I can login fine on other browsers and other devices. I have tried the following troubleshooting steps:

cleared all cache and cookies flushed DNS created a new firefox profile in about:profiles and set it as default Re-installed firefox multiple times refreshed firefox used Revo Uninstaller to fully remove all traces from firefox and reinstalled Manually removed all traces of firefox from appdata and program folder and installed the beta version Ran windows updates and rebooted ran an SFC scan Ran a DISM online restorehealth

Every single time I get the same result, 400 error when trying to log into my google account. Starting to feel like I'm loosing my mind here. Any troubleshooting ideas would be very appreciated. Thanks in advance!

Asked by nickbfurlo 1 month ago

Last reply by cor-el 1 month ago

forget

I am an 86 y/o programmer with poor eyesight. I wrote my first program in 1960 and am learning html,javascript,php and sqlite. I frequently want my browser to 'forget' bu… (read more)

I am an 86 y/o programmer with poor eyesight. I wrote my first program in 1960 and am learning html,javascript,php and sqlite. I frequently want my browser to 'forget' but in 150% enlargement the forget window doesn't fit on my screen and if i scroll down on the page i lose the popup, so i have to back out to windows (10) set my viewing to 100% and do it over. Suggestion: reduce the size of the pop-up and put the 'forget' button on the top. Are all the little icons necessary? I cant change any of them. And is the time frame necessary? i always choose '24 hrs'. IMO you only need a 'really?' pop-up to the forget button push and then wipe it all out. IMO Firefox is an amazingly good program! kudo's to all you Mozilla programmers! jim murray [email removed from public forum]

Asked by jim374 2 months ago

Last reply by cor-el 2 months ago

How to contact an add-on developer who has no contact info

I installed the Mail Link Enhancer add-on. It works, sort-of. The subject line and other fields included after the ? in the mailto address do not get filled in. Look… (read more)

I installed the Mail Link Enhancer add-on. It works, sort-of. The subject line and other fields included after the ? in the mailto address do not get filled in. Looking at the add-on info, the developer is Nick, but there is no contact info in the More Information section of the add-on profile. The add-on hasn't been updated since 2020, so I'm fairly certain that things changed since then and that's why it isn't working, but I'm no expert.

Asked by Wayne 2 months ago

Last reply by TyDraniu 2 months ago

English words can't display properly for some website

Some website can't display English content properly (shown as rubbish text as in figure provided), but if I copy those text and paste them else where (for example in a .t… (read more)

Some website can't display English content properly (shown as rubbish text as in figure provided), but if I copy those text and paste them else where (for example in a .txt file), they shown as English. I even disabled all of my plugins, but it still has the problem.

It won't have such a problem if I open the same web page via chromium-based browsers.

Just wondering what might be the cause?

Asked by Tintin.Yuan 2 months ago

Last reply by Paraphraser online 2 months ago

Bookmarks Menu List

Hello, I've noticed a change since the last update and don't understand why? When opening the bookmarks tab I would get the drop down of a long list of links I have sav… (read more)

Hello, I've noticed a change since the last update and don't understand why?

When opening the bookmarks tab I would get the drop down of a long list of links I have saved. I sometimes bunch them into groups so when looking down the long list, I can see the link I want better when more than one are from the same website.

But my issue is that when I went through the list and found that group of links, I could click onto one to open the page. In the past before the update I could click on the bookmarks drop down again, and still see the same area of links I had just clicked on.

Now when the bookmarks drop down closes it defaults to the top of the list and I need to scan down to find the links I was looking at again. Why? Yes when I closed the browser off and reopened it the bookmarks list would start at the top again. But if left opened I could click on the bookmarks tab and it would open to the same link area I clicked onto last.

Is there a way in settings I can reverse this annoying, unnecessary change.

A word to the Firefox workers that like changing things for no reason. I use Firefox because I like the things your browser has that the others don't. Keep taking the little things away that people like, which you seem to keep doing, then my favourite browser will just become "The same old s#*@" like all the others.

Asked by ShadowAD 3 months ago

Last reply by andyross 2 months ago

This past week loading of pages has been glitchy

This past week loading of pages has been glitchy - anyone else experiencing this? Never had the problem before. Not experiencing the problem on Vivaldi (which I use as a … (read more)

This past week loading of pages has been glitchy - anyone else experiencing this? Never had the problem before. Not experiencing the problem on Vivaldi (which I use as a backup).

Asked by et1 2 months ago

Last reply by Terry 2 months ago

Firefox 109.0 - Forced "Extensions" icon

I will be to-the-point: Firefox 109.0 has forced the "extensions" icon (a puzzle piece) on my Bookmarks toolbar. (1) I do not wish for it to appear there (2) I am not gi… (read more)

I will be to-the-point: Firefox 109.0 has forced the "extensions" icon (a puzzle piece) on my Bookmarks toolbar.

(1) I do not wish for it to appear there (2) I am not given the possibility to remove it from the "Customise toolbar" screen

Please assist.

Asked by hevinroyal 4 months ago

Last reply by Paul 2 months ago

printing disclosures from listing such as property disclosure

when trying to print property disclosure from listing where says to view document has private and can not get changed to public therefore will not print property disclos… (read more)

when trying to print property disclosure from listing where says to view document has private and can not get changed to public therefore will not print property disclosure etc

Asked by john894 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Where can I get help for my Firefox web extension

I've created a Firefox web extension called Context Search. One of the options that it offers is to open Google Search results in the sidebar. However, the search results… (read more)

I've created a Firefox web extension called Context Search. One of the options that it offers is to open Google Search results in the sidebar. However, the search results are truncated and don't fit in the sidebars limited width. I've tried using a mobile user agent, but that doesn't appear to solve the problem. I have no idea how to fix this problem and need some help.

Asked by Olivier de Broqueville 2 months ago

Last reply by cor-el 2 months ago

Nextcloud login from Firefox

hullom snce several days I canot login to my nextcloud anymore, not with any of my different user names. Nextcloud will show a login screen, I can enter my credentials, F… (read more)

hullom snce several days I canot login to my nextcloud anymore, not with any of my different user names. Nextcloud will show a login screen, I can enter my credentials, Firefox will try to connect and after a while present me a fresh empty login screen. On one of my other macs (same OS) Firefox does login ok. After deleting Firefox app and reinstalling Firefox again, the behaviour does not change. Also deleting the stored login names and passwords does not help, deleting a bunch off cookies neither. What else could I do?

Asked by daniel177 4 months ago

Last reply by k.furjan 3 months ago

WidevineCdm crash on Ubuntu 22.04

I am using Ubuntu Firefox 110.0 (64-bit) on Ubuntu 22.04 x86_64. I am unable to play contents on Disney+, Amazon Prime Video Netflix and such. I was streaming fine until … (read more)

I am using Ubuntu Firefox 110.0 (64-bit) on Ubuntu 22.04 x86_64. I am unable to play contents on Disney+, Amazon Prime Video Netflix and such. I was streaming fine until a few months ago. I have checked my settings and they are all properly set. At the time I am writing this report, the Widevine Content Decryption Module is at Version 4.10.2557.0, updated to its latest release. Obviously DRM content is enabled in settings. Changing the useragent did not solve the problem. I have seen this problem reported before for MacOs users but I could not find anything for linux users. Am I the only one having this problem? I hope someone can help. Thanks

Asked by andrea.tesoniero 3 months ago

Last reply by jonzn4SUSE 3 months ago