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FF help says 'click on the key icon at the left side of the address bar' to activate the Save PW function. The latest FF has no key icon. What do you do?

I am running Firefox 66.0.2 (64-bit) on a Windows 10 machine, up to date at 1 April 2019. (No this is not an April Fool's joke!) Some time ago, Firefox (and Thunderbird) … (read more)

I am running Firefox 66.0.2 (64-bit) on a Windows 10 machine, up to date at 1 April 2019. (No this is not an April Fool's joke!)

Some time ago, Firefox (and Thunderbird) stopped saving logins and passwords and as I had better things to do, I just put up with it. Now I would like to sort the problem out, but can find nothing specific on this problem. The closest advice is at: https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-and-import#w_make-firefox-remember-usernames-and-passwords

On this page the advice is all about clicking an a key icon. Problem is: the latest version of Firefox has no key icon.

When I check under Options-> Privacy & Security->Logins & Passwords the box to tick for "Ask to save logins and passwords for websites" is faded out and does not work.

I have tried to attach screen shots of the instructions described, but they will not load.

I have looked all over Firefox Help but all the answers direct you back to the about instruction about clicking the key icon which is simply not present on my screen.

Other thoughts:-

Could Avast Free Antivirus have given me a 'free trial' that has upset the system?

Could Duckduckgo be in conflict with Firefox about privacy, i.e. password management?

Any suggestions?

ePaulo

Asked by epaulo 2 years ago

Last reply by FredMcD 2 years ago

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Firefox - Can't see mobile bookmarks on desktop.

HI guys, I've tried to search the net, and I found some solutions, one of them being going to config and find the mobi part and set it to True. Everytime I do that, it c… (read more)

HI guys,

I've tried to search the net, and I found some solutions, one of them being going to config and find the mobi part and set it to True. Everytime I do that, it changes itself back to false, I don't know how to fix it, and it is really annoying.

If anyone could help, I would be so glad.

Cheers.

Asked by ERaavig 2 years ago

Last reply by ERaavig 2 years ago

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cannot open FireFox

Good day to you all, I just opened up my computer, tried to load Mozilla, without any option to do so. I tried to go to the shortcut, only to let me know it the file fire… (read more)

Good day to you all, I just opened up my computer, tried to load Mozilla, without any option to do so. I tried to go to the shortcut, only to let me know it the file firefox.exe cannot be found. I uninstalled and re-installed twice without any success. what to do?

Asked by YoadS 1 year ago

Answered by schnrl 1 year ago

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Why is the mozilla.org site untrusted? "You have asked Firefox to connect securely to www.mozilla.org, but we can't confirm that your connection is secure."

Just downloaded firefox for mac and get their own server as a security warning.....not very promising. This Connection is Untrusted You have asked Firefox to connect secu… (read more)

Just downloaded firefox for mac and get their own server as a security warning.....not very promising.

This Connection is Untrusted

You have asked Firefox to connect securely to www.mozilla.org, but we can't confirm that your connection is secure.

Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified. What Should I Do?

If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.

Asked by georgewachs 5 years ago

Answered by jscher2000 5 years ago

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Firefox keeps crashing please do somting about it. this has been going on for months especially when I play videos. what can be done

Trying to upload image of window that I get every time firefox crashes It won't upload. So what else is new Nothing seems to work well AT firefox......Then their is alw… (read more)

Trying to upload image of window that I get every time firefox crashes It won't upload. So what else is new Nothing seems to work well AT firefox......Then their is always your apology.....

Asked by davidcassan 5 years ago

Answered by davidcassan 5 years ago

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starting up Firefox results in strange window screen

when starting up Firefox \i only get a window page (see attachement). It occured after Avast removed some files with a bad reputation ( so maybe I caused this myself ;-… (read more)

when starting up Firefox \i only get a window page (see attachement). It occured after Avast removed some files with a bad reputation ( so maybe I caused this myself ;-(

Asked by ChrisW1970 3 years ago

Last reply by FredMcD 3 years ago

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I get yellow box and this text "<window id="main-window" ^

my laptop did an update on something and when trying to start firefox I now just get a yellowish nearly full page box with the following text in a section at the top "<… (read more)

my laptop did an update on something and when trying to start firefox I now just get a yellowish nearly full page box with the following text in a section at the top "<window id="main-window" ^ ". Uninstall and new install does not change anything. </p>

Asked by keith.packham 3 years ago

Answered by philipp 3 years ago

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firefox won't open, reinstall etc - always same message, as attached

After AVAST found an error in firefox and tried to fix it, firefox will not open unless it's showing as the attached image I have uninstalled both programmes, reinstalled… (read more)

After AVAST found an error in firefox and tried to fix it, firefox will not open unless it's showing as the attached image I have uninstalled both programmes, reinstalled firefox, restarted my computer several times as well as tried a system restore point but to no avail. Any help is very appreciated, I need it running soon to get my assessment pieces done.

Asked by bmarchant 3 years ago

Answered by Shadow110 3 years ago

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firefox will not open

when i tried to open firefox today, it said that it could not find c:/program files/mozilla firefox/firefox.exe. when i go to the file location it is there, but is listed… (read more)

when i tried to open firefox today, it said that it could not find c:/program files/mozilla firefox/firefox.exe. when i go to the file location it is there, but is listed as a .sig file? is that right? i have tried registry editor, uninstalling and reinstalling, etc. i have not done windows update 1909 because i did it before and things went all wonky so i went back to 1809. i don't know if that could have anything to do with it? is there a difference between just downloading firefox and i keep seeing "full version"...i am very confused. and fairly tech savvy. help, please. thank you.

Asked by Eyelurk 1 year ago

Answered by jscher2000 1 year ago

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Mozilla Firefox is installed and verified location yet get error message

Installed latest Firefox update. When desktop shortcut icon is selected get this message "Windows can not find 'C:\Program Files\Mozilla Firefox\firefox.exe'. Make sure… (read more)

Installed latest Firefox update. When desktop shortcut icon is selected get this message "Windows can not find 'C:\Program Files\Mozilla Firefox\firefox.exe'. Make sure you typed in the name correctly, and try again.' The program extension is there and when I click on that location get same message. I think my laptop has been hacked and I need to wipe the hard drive and reinstall windows. I have other desktop shortcut icons linking to apps that get same message, yet those applications are installed and worked in the past. Also when I opened Chrome it came up in Chinese language. The VPN app was not working yet it was yesterday. I have Avast virus protection, yet the scan showed no virus present. Do I have to wipe drive and reinstall Windows?

Asked by dave5mox 1 year ago

Last reply by dave5mox 1 year ago

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NOTHING GOOGLE WORKS on Firefox only

gmail has been frozen in act of opening for several days cannot access youtube everything connected with Google either does not work or scrambles (as in Google Docs) Thi… (read more)

gmail has been frozen in act of opening for several days cannot access youtube everything connected with Google either does not work or scrambles (as in Google Docs)

This has been happening for several days

Asked by oaxcarmen 3 years ago

Answered by oaxcarmen 3 years ago

  • Archived

bookmarks will not work

FF 63.0.1 My Bookmarks will not save or edit. I have tried disabling all Addons and starting in Safe Mode. Still no ability to save or edit Bookmarks. Is there a way to… (read more)

FF 63.0.1

My Bookmarks will not save or edit. I have tried disabling all Addons and starting in Safe Mode. Still no ability to save or edit Bookmarks. Is there a way to repair the Bookmarks function?

Asked by Ron 2 years ago

Last reply by cor-el 2 years ago

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Firefox has stopped saving my logins

Hi, until recently if I logged into a site I'd used previously the name would appear after a letter or two and I could quickly log in. This has stopped happening, can you… (read more)

Hi, until recently if I logged into a site I'd used previously the name would appear after a letter or two and I could quickly log in. This has stopped happening, can you help please?

Asked by Heavymetalkid 1 year ago

Answered by Chamodie Pubudini 1 year ago

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  • Archived

Can't open Firefox

This morning, when I tried to open Firefox I got a message saying that Windows couldn't locate the file. I originally just clicked on the icon on my screen. I then tried … (read more)

This morning, when I tried to open Firefox I got a message saying that Windows couldn't locate the file.

I originally just clicked on the icon on my screen.

I then tried going to the program file folder and opening by clicking on the exe file. Same message.

I tried downloading a new copy of Firefox.

The same message came up when I tried to open it.

I made Firefox an exception on my security software. No change.

Any ideas what to do next?

Asked by rcitti1 1 year ago

Answered by AliceWyman 1 year ago

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After trying to sync with my laptop and failing,I restored the files from a backup and am getting "This connection is Untrusted" I have not found a solution.

I have uninstalled Firefox 40, deleted the profiles folder, reinstalled Firefox, restored Firefox 40 and profiles from a backup and I am still getting this message. I eve… (read more)

I have uninstalled Firefox 40, deleted the profiles folder, reinstalled Firefox, restored Firefox 40 and profiles from a backup and I am still getting this message. I even downgraded to a previous version and restored the profiles for that version and still this nasty error crops up on anything I try to do. I cannot find any info on where other files files are stored that I am not restoring or changing that are still lingering. I have never seen anything like this.This is after spending 3 weeks completely updating and changing Firefox to suit my needs and dumping Chrome,this is what I get. It appears I will have to move back to chrome as I need a browser that works. I have tried everything I can find regarding this to no avail. I am really upset over this especially after all the time spent moving from Chrome to Firefox. I really need an answer or I will have to delete Firefox and move back to Chrome as much as I hate to do that. It still works!! Anyone have an answer for this? Is their no one at Mozilla to help with this? Help!

Asked by retiredguy 6 years ago

Answered by jscher2000 6 years ago

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Connecting my bank site I got message SEC_ERROR_OCSP_UNKNOWN_CERT

I use Firefox 63.0 (64 bits). Since 23 oct 2018 I got message "SEC_ERROR_OCSP_UNKNOWN_CERT" when connecting to my bank site LCL. I don't have this issue with Microsoft ed… (read more)

I use Firefox 63.0 (64 bits). Since 23 oct 2018 I got message "SEC_ERROR_OCSP_UNKNOWN_CERT" when connecting to my bank site LCL. I don't have this issue with Microsoft edge navigator. If I deselect OCS option in Firfox parameter the issue disappear but come back when I select again the OCS option. How this issue can be solve definitively with keeping OCS option ? Is the connection as well secure without this option ?

Asked by Daniel-Paul 2 years ago

Answered by FredMcD 2 years ago

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  • Archived

Windows 10 will not launch Firefox under any circumstances

Ever since a random point in the middle of the afternoon today, Windows 10 has become completely incapable of running firefox.exe. I have done a complete reinstall multip… (read more)

Ever since a random point in the middle of the afternoon today, Windows 10 has become completely incapable of running firefox.exe. I have done a complete reinstall multiple times, wiping any and all traces of Mozilla from my system before running the installer again. I have run antivirus scans, and attempted to start Firefox with my antivirus (Avast!) completely disabled. I even tried starting firefox.exe from the command line, using tab completion to ensure that the file existed. No matter what I do, I get an error message from Windows claiming that it can't find firefox.exe, even when this is the result of double-clicking that exact file. This does not happen for any other software, including the portable version of Firefox (which is useless, since nothing is saved and I need my addons). I'm beginning to think that this is the result of either an absurd mistake or deliberate action from Microsoft, as there has been more than one Windows update within the day, and I have noticed other weird issues like my desktop background occasionally just being removed from existence for no reason.

Asked by Phyremaster 1 year ago

Answered by cor-el 1 year ago

  • Archived

When I try to start Firefox, I get the error message "Windows cannot find C:\Program Files\Mozilla Firefox\firefox.exe

This problem happened yesterday, 9th June 2020. Apparently it has been caused by a Windows 10 update, according to some of the other answers to the problem I have seen. M… (read more)

This problem happened yesterday, 9th June 2020. Apparently it has been caused by a Windows 10 update, according to some of the other answers to the problem I have seen. My desktop PC was working fine before and I have never ever had this problem in the many years I have been using Firefox. What can I do to rectify the problem?

Asked by al.hook 1 year ago

Last reply by cor-el 1 year ago