Unresponsive links

Go to this page... https://electronics.howstuffworks.com/prepaid-cell-phones.htm Click on any of the links embedded in the text, such as _United Press International, TCM… (read more)

Go to this page... https://electronics.howstuffworks.com/prepaid-cell-phones.htm

Click on any of the links embedded in the text, such as _United Press International, TCM Net, Wireless Guide_. No response.…

EDGE and Chrome have no issue with these links.

Asked by borate 1 month ago

Last reply by borate 5 days ago

Home page login

I have Brisbane Times (BT) as my home page on Firefox (which is my main browser). Since I installed the latest version of FF, I have to login manually (not automatically… (read more)

I have Brisbane Times (BT) as my home page on Firefox (which is my main browser). Since I installed the latest version of FF, I have to login manually (not automatically) to BT and having done so when I close an article it logs me out of BT. Firefox asks of if I want to make FF my home browser. I see that BT is one of my saved logins but this logging out etc is something that did not happen with the older version of FF. So please how do I permanently make FF my home browser and how do I get it to remember my login on BT when I flick between articles?

Asked by barnesjk 2 weeks ago

Last reply by barnesjk 3 days ago

90.0.2 to 94.0.1 window-update problems

[Edited: Point (1) is now serious. Point (2) can be ignored. I have edited the question title to indicate that it still occurs in version 94.0.1. My latest post in this t… (read more)

[Edited: Point (1) is now serious. Point (2) can be ignored. I have edited the question title to indicate that it still occurs in version 94.0.1. My latest post in this thread identifies another symptom of the update problem]

I have been automatically updated to 90.0.2 on several machines (most 64-bit Windows 7), but there appear to be problems with the latest version. I can't see evidence that these have already been reported.

1) Window update. When the browser window comes to the fore (top of the z-order), or when resurrecting from a minimized state, it does not redraw the whole window. Usually, half is missing. However, a cursor-move event while over the window triggers a redraw.

2) I have just experienced CAPTCHA issues trying to get into an gov.ie website. Instead of showing me text to enter into the field, it just showed a gray square. However ,the same challenge works OK in Chrome (i.e. it's not a problem with the site itself).

Are these known issues? Is there a way to regress to the previous version?

Asked by ACProctor 3 months ago

Last reply by ACProctor 1 week ago

Copy/Past KeePass and Firefox 94.0 (Linux Mint)

After upgrading firefox to the latest version 94.0, it became impossible to copy entrys directly from keepass to firefox. Now to copy entrys, you first need to copy it fr… (read more)

After upgrading firefox to the latest version 94.0, it became impossible to copy entrys directly from keepass to firefox. Now to copy entrys, you first need to copy it from keepass to notepad, and then from notepad to firefox. What is the reason for this?

My system is mint 19 and keepass version 2.45

Asked by Linuxforme 2 weeks ago

Last reply by Linuxforme 6 days ago

Please unlock my account (valid email)

Hi, I have been using Firefox sync for many years now. I just got a new computer and when I tried to connect with my account, I received a message saying Firefox has lock… (read more)

Hi,

I have been using Firefox sync for many years now. I just got a new computer and when I tried to connect with my account, I received a message saying Firefox has locked my account.

Would you please fix this asap? I use your browser to work and not having my account back would force me to switch to Chromium, which I don't want to. Please note my account and my email address are both legit. Thanks

Asked by Ramen 1 month ago

Last reply by Ramen 2 days ago

calling firefox --private-window URL not working from cmdline

when i call firefox from cmdline, e.g. firefox --private-window mozilla.org firefox opens the URL in a new tab when i call firefox --private-window firefox opens a… (read more)

when i call firefox from cmdline, e.g.

  firefox --private-window mozilla.org 

firefox opens the URL in a new tab

when i call

  firefox --private-window

firefox opens a new firefox with an empty tab

Asked by karl 1 week ago

Last reply by karl 3 days ago

Lost All Quick Access Bookmarks and later all Bookmarks except 5!!!!

After creating a new Windows User account and switching back to original account, I lost ALL of my Quick Access Bookmarks! Then I did a Bookmark Restore using the most re… (read more)

After creating a new Windows User account and switching back to original account, I lost ALL of my Quick Access Bookmarks! Then I did a Bookmark Restore using the most recent saved Bookmark file and I lost around 64,050 bookmarks!!! Now, the latest saved Bookmark file lists 5 items. This is a ridiculous and a very serious issue!!!

What is going on? I spend a lot of time getting important Bookmarks for research, and etc. How can I get all of my Bookmarks back? Apparently, I cannot get them all back. See attached file.

Asked by Wayne Carpenter 2 days ago

Last reply by Wayne Carpenter 47 minutes ago

The browser crashes frequently

The browser crashes frequently, even if I restore the bookmarks and some necessary plug-ins after reinstalling. there are 3 reports submitted by your interface. report i… (read more)

The browser crashes frequently, even if I restore the bookmarks and some necessary plug-ins after reinstalling. there are 3 reports submitted by your interface.

report id: bp-61a7e2c3-3ce8-4856-9941-587d20211122 bp-e7ef6793-584d-448b-ac6d-1c0a90211122 bp-4a81c954-4ee7-4726-b8cd-7105b0211122

Asked by David 6 days ago

Last reply by David 4 days ago

Sorry. We’ve locked your account.

Hey I was just trying to login to my account after I created a new windows and I got this issue The confirmation email we sent to *********@gmail.com was returned and we… (read more)

Hey I was just trying to login to my account after I created a new windows and I got this issue The confirmation email we sent to *********@gmail.com was returned and we’ve locked your account to protect your Firefox data.

If this is a valid email address, let us know and we can help unlock your account. No longer own that email? Create a new account

Well can you just unlock my account as I know the password and have big data needed there. Also this email is closed by google and I mean closed not forgotten so it won't receive any emails.

Asked by lreed5033 2 days ago

Last reply by lreed5033 15 hours ago

No Video with supported format and MIME type found

Dear Support, I am using Pulse SMS in Firefox 94.01 in Windows 10, https://pulsesms.app. I receive MP4 videos via this SMS web application and Firefox will not open them,… (read more)

Dear Support,

I am using Pulse SMS in Firefox 94.01 in Windows 10, https://pulsesms.app. I receive MP4 videos via this SMS web application and Firefox will not open them, they are coming from an Apple IPHONE. I receive the following error and the video will not play.

No Video with supported format and MIME type found

I open the same Pulse SMS app in Google Chrome, MS Edge, Vivaldi and each of those applications plays back the video fine and I hear the sound. I have disabled all extensions in Firefox, and also allowed all all the Site permissions for the web app site, I have turned off enhance tracking, note of the firefox settings seem to help The MP4 will not play. Can anyone point me to a setting that might allow me to playback these videos? I have looked thru the history of Firefox and it seems to be an issue that rears it's head quite often over the years. If anyone has a solution could you please let me know. thank you for your help!

Asked by Brent Ruggles 2 weeks ago

Last reply by Brent Ruggles 6 days ago

Biggest bug in all version Firefox browsers

A very serious bug in all Firefox browsers (it's been around for several years!). If you open multiple tabs (many tabs) in your browser, virtually all settings will not w… (read more)

A very serious bug in all Firefox browsers (it's been around for several years!). If you open multiple tabs (many tabs) in your browser, virtually all settings will not work, e.g. you won't open Options, Menus, various tasks, extensions, won't save your bookmarks, and many other problems. Although the browser opens a page and the Tab works! But everything else is NOT WORKING, even in Safe Mode or Troubleshooting Mode! I've reported this many times: No developer help! Windows 7 x64 Firefof Latest x64 version 20 GB RAM 4xCore CPU

Asked by nnina084 3 days ago

Last reply by nnina084 1 day ago

every sites takes longer to load

dear firefox, i am using firefox. but this time, it takes longer to go any sites. i cant to any sites right now. so i recently using microsoft edge to send a question. i … (read more)

dear firefox, i am using firefox. but this time, it takes longer to go any sites. i cant to any sites right now. so i recently using microsoft edge to send a question. i have a good internet connection. no matter what sites took me longer. all sites may not work for me. i have reinstalled firefox, and it was just same for me. Can you help me please. i dont want the firewall protection thing. i dont know how to use firewall.

Asked by zariefzaheer 2 days ago

Last reply by zariefzaheer 2 days ago

Crashing Nearly Daily, Reinstall to fix umppc.pdb umppc14210.dll Crashing Thread GeckoMain

Hello! I am in a work environment and I am trying to determine if there is something in our security systems that is preventing Firefox from running properly. Once Firefo… (read more)

Hello! I am in a work environment and I am trying to determine if there is something in our security systems that is preventing Firefox from running properly. Once Firefox is installed, it works the rest of the day with no issue but almost daily the morning after, it will start to open then instantly crash. When I check the crash logs, it shows in most of them: Modules - Filename: umppc14210.dll Version: 6.28.14210.0 Debug Identifier: B9143DE260194C88AB48EFD6782C9EAF1 Debug File Name: umppc.pdb Signed By: Microsoft Windows Hardware Compatibility Publisher

Some are this instead: Filename: umppc14105.dll Version: 6.27.14105.0 Debug Identifier: CE458B39D37A4C65A60024BBACED6EB31 Debug File Name: umppc.pdb Signed By: Microsoft Windows Hardware Compatibility Publisher

Crash Reasons from multiple crashes: Crash Reason EXCEPTION_ILLEGAL_INSTRUCTION Crash Address 0x00007ffa13aacf87 Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x0000000000000000 Crash Reason EXCEPTION_ACCESS_VIOLATION_EXEC Crash Address 0x00007ff90af7b040 Crash Reason EXCEPTION_ILLEGAL_INSTRUCTION Crash Address 0x00007ff8d4fbea86 Crash Reason EXCEPTION_ILLEGAL_INSTRUCTION Crash Address 0x00007ff8d4fbea86 Crash Reason EXCEPTION_ILLEGAL_INSTRUCTION Crash Address 0x00007ff8d4fbea86 Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x000005234242b500


The Module xul.dll listed is almost always first in the list multiple times. Crashing Thread (0), Name: GeckoMain Frame 0 Module xul.dll Signature GetDoubleWrappedJSObject(XPCCallContext&, XPCWrappedNative*) Source js/xpconnect/src/XPCWrappedNativeJSOps.cpp:222 Trust context

When using the dark theme from Firefox, Google searching seems to break completely as well as some pages will not load which may be related to this.

I have already tried uninstalling Firefox, deleting all of the folders, then reinstalling with a freshly downloaded installer (Even tried the beta one) with same results. It seems potentially MAYBE related to how long ago I closed Firefox before I shut down (Like Firefox is trying to save something to a secure location and times out, then it will work but if it hasn't timed out, then it crashes... or this is my guess)

The Signature seems to change randomly for the crash between crashes. ID: aea4dc0b-5fb6-42e7-994a-d2a960211123 Signature: GetDoubleWrappedJSObject ID: 34686de9-c473-4df3-bb6d-cb8160211123 Signature: mozilla::dom::XMLHttpRequestMainThread::OnRedirectVerifyCallback ID: aa6c916b-141c-491b-998c-a90bf0211123 Signature: nsLineBreaker::AppendText ID: 915ecd96-399a-4257-995a-77bb30211123 Signature: fdlibm::acos ID: 995d35ff-7beb-4230-98d6-4839b0211123 Signature: fdlibm::acos ID: e3144271-4bd4-4bcf-8222-9f6060211123 Signature: fdlibm::acos ID: 60dc1a34-a80d-4e9e-94f5-1ed530211123 Signature: nsDisplayCanvas::CreateWebRenderCommands


I really am tired of constantly reinstalling Firefox but I do not want to use Chrome or Edge unless websites require it.

Asked by ngruebmeyer 4 days ago

Last reply by ngruebmeyer 4 days ago

Firefox locks up.

Firefox locks up, in windows task manager, multiple versions running from start up between 5 and 8, also multiples with Thunderbird 3 to 4. never noticed multiples runnin… (read more)

Firefox locks up, in windows task manager, multiple versions running from start up between 5 and 8, also multiples with Thunderbird 3 to 4. never noticed multiples running before, only looked as it started to lock up/very slow just over a week ago. Ran refresh to return to basics, no change, re installed no change. Might not be Firefox/Thunderbird, but what could cause it.

Asked by Mikeep 1 week ago

Last reply by Mikeep 6 days ago

Please don't eliminate the colorways that aren't enabled when updating to version 96

I really do like the new colors and I switch between them often. What is motivating you to remove them starting with Firefox 96? Do I really have to turn off auto update … (read more)

I really do like the new colors and I switch between them often. What is motivating you to remove them starting with Firefox 96? Do I really have to turn off auto update to make sure I have my favorite Colorway enabled before the update?

You've adopted two common phrases and tried to apply them to Colorways:

1 - "limited time only" - This usually means you just have to acquire it during a limited time window; you don't lose it after the time window has passed.

2 - "limited edition" - This usually means a limited number of people can acquire it.

Based on my understanding, neither phrase applies to your Colorways offering.

Would you please reconsider? Mozilla is one of my year-end charitable contributions; does that give me any more clout? :)

Asked by firefox631 6 days ago

Last reply by firefox631 5 days ago

firefox update has destroyed my computer

Windows 10 Home.Lots of memory. Here is what the Firefox upgrade to 94.0.1(I believe that's it - can't tell because of loss of tool bar) has done to my laptop: (1) destro… (read more)

Windows 10 Home.Lots of memory. Here is what the Firefox upgrade to 94.0.1(I believe that's it - can't tell because of loss of tool bar) has done to my laptop: (1) destroyed saved passwords (2) destroyed File History (3) Caused several programs to cease to function (4) destroyed bookmarks (5) destroyed task bar and eliminated all shortcuts (6) because of destruction of File History, made it impossible to do a Microsoft Restore.

This is truly the worst computer experience in my long life. I have tried desperately to tell Firefox NEVER TO UPGRADE WITHOUT MY PERMISSION. No luck. I am absolutely sick at heart over the dire situation in which this unwanted upgrade has left me. Is there ANY HELP???????? I'm pretty desperate. Thanks for reading.

P.S. AND NO, I CAN NOT BOOT INTO SAFE MODE. Microsoft now hates me and is unable to install updates; however, life is not that simple. In spite of my telling MS not to update without permission, it continues to try - which fails, which wastes about 2.5 hours.

Asked by 74buglady 1 week ago

Last reply by 74buglady 4 days ago

Amazon Prime Video won't play in HD 1080p

Windows 10 Pro 64-bit and Firefox latest updates. For some time (including previous versions) I've noticed that some Amazon Prime videos won't play in HD 1080p despite m… (read more)

Windows 10 Pro 64-bit and Firefox latest updates. For some time (including previous versions) I've noticed that some Amazon Prime videos won't play in HD 1080p despite my system supporting HDCP (confirmed by NVIDIA driver). I do not have 4k/UHD HDCP 2 support. I looked at previous complaints here, and tried deleting site data and cookies, and then all cookies for everything, and then refreshed Firefox, but none of this fixed it. I'm able to watch HD 1080p in Edge browser. For reference, I'm playing Fisherman's Friends movie. I've found that Amazon's own content will play in 1080p in Firefox.

Asked by FastRedMonkey 5 days ago

Last reply by FastRedMonkey 5 days ago