I get You don't have permission to access "http://login.xfinity.com/login" on this server.

Until today it worked fine. But now whenever I try to login to Xfinity I get You don't have permission to access "http://login.xfinity.com/login" on this server. It works… (read more)

Until today it worked fine. But now whenever I try to login to Xfinity I get You don't have permission to access "http://login.xfinity.com/login" on this server. It works fine on Chrome and Edge. I have disabled my add-ons. I have cleared cache, cookies, etc. I have rebooted. I have turned off firewall. I have checked my DNS. I have changed the DNS protection to OFF in Firefox. I have checked my proxy setting (I have no proxy). I have reinstalled Firefox. Etc. Etc. Nothing works. The fact that it works on Chrome and Edge, that it has worked everyday until today gets me confused. I also tried using my mobile phone as a hot spot to make sure it wasn't related to my Internet connection or IP address. Anyone have any ideas?

Asked by charley000 3 weeks ago

Last reply by charley000 3 days ago

Reply to Ed

Ed - Thanks for that thread. Since I posted my question originally (and can't find where just now) I did try one add-on called STOP AUTO RELOAD by kgersen and I'm trying… (read more)

Ed - Thanks for that thread. Since I posted my question originally (and can't find where just now) I did try one add-on called STOP AUTO RELOAD by kgersen and I'm trying that. I couldn't understand how to add the particular address I wanted to use it on, but it's helping on FB without having entered FB's addy. Most of the time it stops the refresh. If I leave it too long tho, when I come back it does refresh, but at least it isn't refreshing while I'm trying to read it. The annoying blue label "refresh" still comes on my page, but I ignore it.

Stacy

Asked by Annette 4 days ago

Last reply by Annette 1 day ago

Finally updated MacOS to Catalina 10.15.7, but next Firefox update is still an esr update.

I just updated my iMac from Mojave to Catalina 10.15.7. I thought Firefox would provide an update to convert the esr version to the standard Firefox browser since I am no… (read more)

I just updated my iMac from Mojave to Catalina 10.15.7. I thought Firefox would provide an update to convert the esr version to the standard Firefox browser since I am no longer using Mojave, but the next update is 115.15.0esr. Is that correct? My understanding is that the esr updates are just for computers using older operating systems through Mojave. I did not update to 115.15.0esr since I am not sure if that is the right version for Catalina. Any information and assistance you can provide me is greatly appreciated. Thank you.

Asked by youngjane 1 week ago

Last reply by youngjane 5 days ago

Hover on tab does not show tab description after Firefox has been up for a while

What information that I can supply would be useful to help resolve the problem? I have seen the problem on both my old (ancient) Windows 10 desktop and new Windows 11 de… (read more)

What information that I can supply would be useful to help resolve the problem? I have seen the problem on both my old (ancient) Windows 10 desktop and new Windows 11 desktop. I have seen it on my Windows 11 desktop on version 129.0.2 and 130.0. I saw it first on the Windows 11 desktop as I am spending my time setting it up. But recently saw it on the Windows 10 desktop on 129.0.2. When I hover on a tab it highlights the tab (background lightens); but NO description or preview appears.

It works on both PCs when I first start Firefox.

Asked by Michel 1 week ago

Last reply by Michel 1 day ago

Firefox fails to render .heic images

Dear colleagues: I have made a page with a stack of z-indexed .heic images. The viewer clicks (jQuery) on the top image to reveal the next. The page is local, not onli… (read more)

Dear colleagues:

I have made a page with a stack of z-indexed .heic images. The viewer clicks (jQuery) on the top image to reveal the next.

The page is local, not online. I'm on a Mac mini 2018, OS Ventura 13.6.1, Firefox 13.0.

Safari renders the operation correctly. Firefox fails to load the .heic images. Chrome also fails to load the images.

Any suggestions welcome. My 83yo brain sometimes misses things. cheers Chris

Asked by 976hyfjhsy 5 days ago

Last reply by 976hyfjhsy 4 days ago

"Account disconnected" error

I am signing into my Mozilla account on a new computer with a clean Firefox install. I'm able to get into my account using an authorization code to my email, but Firefox … (read more)

I am signing into my Mozilla account on a new computer with a clean Firefox install. I'm able to get into my account using an authorization code to my email, but Firefox Sync isn't working so no bookmarks/passwords/history/etc. I have a persistent "account disconnected" with a yellow triangle icon. Upon clicking through, I see "Please sign in to reconnect [my email address]" with a sign in button. Signing in does nothing. What's really strange is that my other Mozilla account works fine, which leads me to believe this is an account issue—except that I've synced this account across several devices already.

What do?

Asked by nobody 4 days ago

Last reply by nobody 1 day ago

Cannot detect my true location

Firefox is not detecting my location correctly. I am in living in Idaho, NOT living in Utah and never have lived in Utah. For some reason you detect my location in error.… (read more)

Firefox is not detecting my location correctly. I am in living in Idaho, NOT living in Utah and never have lived in Utah. For some reason you detect my location in error.

Asked by Jackiebu 1 day ago

Last reply by Jackiebu 9 hours ago

The sidebar doesn't remember the width and the last selection e.g. History

With my previous FF installation, it would remember both the width and the last selection in the sidebar after closing and re-opening FF. I just formatted and reinstalle… (read more)

With my previous FF installation, it would remember both the width and the last selection in the sidebar after closing and re-opening FF.

I just formatted and reinstalled windows and now FF simply would not remember the last sidebar condition.

I'm using Windows 10 22H2 and FF 130 64-bit.

Asked by eddman 1 week ago

Last reply by eddman 3 days ago

Really sick and tired of this!

I'm totally fed up with this! I got this particular one trying to go to Amazon via a link from search but it's happening constantly with links from search and from other … (read more)

I'm totally fed up with this! I got this particular one trying to go to Amazon via a link from search but it's happening constantly with links from search and from other sites that I'm on. I am on Amazon a lot. I don't know what this behavior is, where it's coming from, why it's happening, or how to stop it. I'm at the point of just uninstalling Firefox because of it. I've tried the common fixes such as clearing cache and cookies as well as all saved data and it still persists. Firefox has been my default browser for a very long time but if this can't be stopped permanently, I'm done with it!

Asked by Ray Dunne 1 week ago

Last reply by Ray Dunne 4 days ago

Connectivity issue on certain websites

I get PR_END_OF_FILE_ERROR when trying to load certain websites. I don't use any proxy or VPN, I tried disabling DoH. Also sometimes i get 403 forbidden cloudflare. … (read more)

I get PR_END_OF_FILE_ERROR when trying to load certain websites. I don't use any proxy or VPN, I tried disabling DoH. Also sometimes i get 403 forbidden cloudflare.

Asked by Whyking 2 days ago

Last reply by Whyking 4 hours ago

Upgrade Firefox 112 to 130 on Xtra-PC linux.

Help/About Firefox tells me I have - ver 112.0.1 (64-bit) There is no option to automatically update. I have downloaded this zip file - firefox-130.0(1).tar.bz2 QUESTI… (read more)

Help/About Firefox tells me I have - ver 112.0.1 (64-bit)

There is no option to automatically update.

I have downloaded this zip file - firefox-130.0(1).tar.bz2

QUESTION - How do I instal the update  ? - or can I not with my system - as below

Xtra-PC - Turbo 32 × 1 (purchased 2019)

Ubuntu 18.04.6 LTS

Running on 2010 Acer 4741G computer. 4Gb RAM Intel i5 2.27Ghz

Many thanks for any assistance, John, Brisbane Aus

Asked by jay_c_tee 5 days ago

Last reply by jay_c_tee 5 days ago

How to get the information in my bank card to be stored by Mozilla?

Dear Sir/Madame. I have tried to figure out how to get Mozilla (Firefox) to store my bank card details so I do not need to fill it in over and over again. The information… (read more)

Dear Sir/Madame. I have tried to figure out how to get Mozilla (Firefox) to store my bank card details so I do not need to fill it in over and over again. The information I find on Internet is either from 2020 or do not work. Do you have any solutions to suggest me?

kind regards Henry

Asked by Henry 6 days ago

Last reply by Henry 5 days ago

Missing information on insurers pdf.

When I go to bcbsm.com and look at my EOB's...it is a pdf and a lot of information is missing, but if I switch browsers (Chrome) all the information appears. How can I f… (read more)

When I go to bcbsm.com and look at my EOB's...it is a pdf and a lot of information is missing, but if I switch browsers (Chrome) all the information appears. How can I fix this?

Asked by pstlehman 1 day ago

Last reply by pstlehman 20 hours ago

firewall

Often I can't access content indicated by a link in an article or email. I tried turning off the Firefox firewall, but it made no difference. Now I am unable to turn the … (read more)

Often I can't access content indicated by a link in an article or email. I tried turning off the Firefox firewall, but it made no difference. Now I am unable to turn the firewall back on.

Asked by dockhall 1 day ago

Last reply by dockhall 16 hours ago

after updates toolbar layout gets messed up and nothing loads

I've been struggling with this issue for a few months. After Firefox updates, my toolbar layout gets reset and I have to re-do it from scratch. If that wasn't bad enough,… (read more)

I've been struggling with this issue for a few months. After Firefox updates, my toolbar layout gets reset and I have to re-do it from scratch. If that wasn't bad enough, occasionally when this happens it also enters this state where nothing loads. All tabs just get stuck in blank screen "dancing dot mode". Yes, google, everything. To "fix" this, I go into troubleshoot mode, and back to normal again, and then it's "fixed"... until it happens again a few days later. I can actually rebuild my toolbar layout in under 15 seconds now, I've done it so many times. I've tried doing the 'refresh'. Many times. I've fully uninstalled and re-installed Firefox. I uninstalled plugins that I suspected might be the cause. Nothing worked. At best these measures kept firefox stable a couple of weeks longer. I actually gave up and tried other browsers for a while. Any insight is appreciated.

Asked by introscopia 3 days ago

Last reply by introscopia 2 days ago

Windows keep shifting positions by themselves

I have six windows that I use the most. Sometimes I open more windows, but before quitting Firefox, I close windows that are outside of the first six. But if I don’t clos… (read more)

I have six windows that I use the most. Sometimes I open more windows, but before quitting Firefox, I close windows that are outside of the first six. But if I don’t close the additional windows, the next time I open Firefox, they are all the same position as they were when I closed Firefox.

And that is good.

The problem is, with the taskbar locked, while using Firefox and using Windows the way it’s intended- opening, closing and switching different windows as I need them, the six windows in Firefox switch positions. The windows shift positions so that 6 is 5 and 5 is 6 and 3 is 2 and 1 is 3 and so on. It’s all random.

So why do the windows shift positions?

It is a hassle to have to keep lining them up again and again throughout the day, so that they are always in the right place so that I don’t have to click each taskbar item to find out which window it is. If they remain in the correct order, I have no trouble or wasted time looking for the window I need to use.

The shifting Firefox windows at random is the problem. That is what this inquiry is about.

Here is a temporary fix without having to set them all up from scratch. It takes a few manipulations, but still better than remembering all the tabs in each window then opening each window and tab one at a time in the order I prefer them to be in. I use an addon called Tab Session Manager. This is not an advertisement for the addon. It is necessary to mention it in case others have the same “switching” windows problems. The addon allows you to save each window, then open each of the saved windows in the proper order.

The things I’m trying to get an answer to, are the following questions:

1. Why do the Firefox windows switch positions? 2. And how do I stop it from happening again?

Any help or direction will be appreciated. Thanks.

Asked by vinnytprice 4 days ago

Last reply by vinnytprice 3 days ago

types of scrolling behavior

I cannot seem to find what it is called, but only web design related stuff to scrolling. I'm looking to change the behavior of scrolling bar, that lets me click a point … (read more)

I cannot seem to find what it is called, but only web design related stuff to scrolling.

I'm looking to change the behavior of scrolling bar, that lets me click a point and the page stops at that point, whereas right now, it keeps scrolling to the end/top of the page (based on the direction relative to the starting point). I find the behavior pretty annoying and something that used to be done by the buttons on either end point.

Is this a relic of the past or can i opt-in to it through the config

Asked by Yinmin 4 days ago

Last reply by Yinmin 3 days ago