Crashes don't leave crash report

I'm struggling with firefox crashing every few days or so. Unfortunately, pretty often there is no crash report. Is there a way I can sanely get to the bottom of this? … (read more)

I'm struggling with firefox crashing every few days or so. Unfortunately, pretty often there is no crash report. Is there a way I can sanely get to the bottom of this?

It happens to me more often with Cisco Webex than other scenarios, but there are also completely unrelated crashes.

This is Ubuntu 20.04 and standard firefox package installation. I haven't yet turned off the extensions:

 feedbro
 gnome shell integration
 stylus
 uBlock origin

I hesitate to disable them since most are important to my work.

Any help is appreciated.

Asked by quinnj 1 week ago

Last reply by quinnj 3 minutes ago

  • Solved

Downloading Audio Books from Audible

When downloading my Audible Library via Firefox (latest update) tha downloaded fies in AAX format, are appearing in my Downloads Folder as .MP4 format. Convertion to MP3 … (read more)

When downloading my Audible Library via Firefox (latest update) tha downloaded fies in AAX format, are appearing in my Downloads Folder as .MP4 format. Convertion to MP3 works, but is messy. I`m informed by Audible Support that the fault lies with Mozzilla.! Regards, Tony Jackson

Asked by Samsung tab 1 month ago

Answered by jscher2000 4 weeks ago

most recent firefox........huge dissapointment.......

black sidebars with white writing and green highlighting........ugly.......how do i get back to white background with black writing? I believe my browser has slipped int… (read more)

black sidebars with white writing and green highlighting........ugly.......how do i get back to white background with black writing? I believe my browser has slipped into " dark mode" how do I escape this visual abortion?

Asked by Ron alexander 4 hours ago

Last reply by jscher2000 28 minutes ago

Unable to access my Morrison's On line account for past 2 weeks

When I try to sign in on Morrisons On Line Shopping I am invited to add my user name and password, once done there is a pause then this appears: This page isn't directing… (read more)

When I try to sign in on Morrisons On Line Shopping I am invited to add my user name and password, once done there is a pause then this appears:

This page isn't directing properly. Firefox has detected that the server is redirecting the request in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies. Try again.

No matter how often I try again, the same thing occurs. It also occurs in troubleshooting mode, and also if I remove all of my security add ons.

This has only occurred since Xmas, and does not occur on any other browser.

I would like a fix, please.

Asked by Lempira65 7 hours ago

Last reply by cor-el 32 minutes ago

Can't use Firefox to view my bank external transfers

Something has been changed on my bank (America First Credit Union). There's a link to 'external transfers' that use to work but now just gives me the message, "We're sor… (read more)

Something has been changed on my bank (America First Credit Union). There's a link to 'external transfers' that use to work but now just gives me the message, "We're sorry for this error. In order to use this service, your internet browser must accept third-party cookies. Please refer to your browser's online help for enabling cookies in your system. Please try again after you enable the cookies. "

I don't have this problem using MS Edge.

I've tried most of the remedies in the KB to no avail. This one flaw may make me kick FF to the curb. This shouldn't be an issue.

Asked by Ski Terry 1 hour ago

Last reply by jscher2000 33 minutes ago

  • Solved

Firefox doesn't remember username, but remembers password

On this site: https://www.orange.pl/twojekonto/zaloguj I can't force firefox to remember username (no problem with remembering password on next step). In older Firefox wi… (read more)

On this site: https://www.orange.pl/twojekonto/zaloguj I can't force firefox to remember username (no problem with remembering password on next step). In older Firefox without WebEx there was addon which allowed to manipulate forms to prepare proper autocompletion data. This addon is not supported with WebEx anymore due to lack of proper functions. Instead Firefox Dev Team claims that mechanism built in current Firefox is enough for such tasks and mentioned addons are not needed. Seems it is wrong thinking.

I tried different approaches to save username for mentioned site but without success.

Asked by zygdresze1 3 months ago

Answered by cor-el 2 months ago

blocked 3rd party cookies

I use Kaltura to record lectures and post them to my course at the U of Utah on Canvas. This semester, Firefox will not allow me to open "my media" where the Kaltura reco… (read more)

I use Kaltura to record lectures and post them to my course at the U of Utah on Canvas. This semester, Firefox will not allow me to open "my media" where the Kaltura recordings are posted on Canvas. I get the following message: It seems your browser is blocking 3rd party session cookies which are required for the Kaltura application. To resolve this issue, please update your settings to allow 3rd party cookies.

I copied the Kaltura web address 670542.kaf.kaltura.com that I can see in Chrome and pasted it into a Chrome browser and it goes to my recordings in Canvas when I use Chrome. The same site doesn't work in Firefox. How do I unblock Kaltura third party sessions? Thank you.

Bob McKnight U of Utah Instructor

Asked by robert.mcknight 6 days ago

Last reply by jscher2000 37 minutes ago

Mozilla conflicts with Google, Microsoft Windows

Most of the others topics apply here.You override preferences and other serivices to install updates I don't want or need and more -- Firefox now wants ALL of your person… (read more)

Most of the others topics apply here.You override preferences and other serivices to install updates I don't want or need and more -- Firefox now wants ALL of your personal information, which iif you don't comply, creates conflicts with every other program. I just bought this lapper a year ago and already had to reinstall WIn 10 twice. I am one inch away from going with Google Chrome, which is just as bad but at least doesn't conflict with Windows, which is equally as invasive and worthless. I'm not a brain surgeon able to digest your "tools" in developer-ese. Help!

Asked by Will Wright 1 week ago

Last reply by Will Wright 43 minutes ago

Passwords

Hi! How can I remove new function in Mozilla? I don't know how is proper form in english version but it's somthing like 'use sefely generated password'. It doesn't work, … (read more)

Hi! How can I remove new function in Mozilla? I don't know how is proper form in english version but it's somthing like 'use sefely generated password'. It doesn't work, I can't log in using it and it disturbs by covering numbers under frames so I can't see which number of password is it. Please help me Łukasz

Asked by woockash 1 hour ago

Last reply by jscher2000 45 minutes ago

  • Solved

Using Google with Firefox is a new problem

I recently deleted all cookies & site data & now whenever I search for something using Google I get the following message (below) where I also have to fill out a … (read more)

I recently deleted all cookies & site data & now whenever I search for something using Google I get the following message (below) where I also have to fill out a Captcha in order to proceed. This only happens with Firefox. On the same computer I have Microsoft Edge which has no problem with Google search. What's the problem with Firefox? Will give up this browser if this continues.


Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot.

IP address: 192.145.114.55 Time: 2022-01-17T22:20:00Z URL: https://www.google.com/search?client=firefox

Asked by rvhjjh 1 day ago

Answered by FredMcD 47 minutes ago

Won't auto-log into google after 96.0.1 update

After update my browser logs out of google on close. Each time I restart firefox I have to log into google again to see my calender, email etc. I noticed the change aft… (read more)

After update my browser logs out of google on close. Each time I restart firefox I have to log into google again to see my calender, email etc. I noticed the change after the update. Thanks.

Asked by Count Dooku 5 hours ago

Last reply by cor-el 53 minutes ago

Tabs in Forefox keep crashing and not leaving a log.

I am on MacOS X with the latest firefox. I refreshed it and disabled AV and all plugins, it still crashed. There are also no logs of the crashes I can find. What should … (read more)

I am on MacOS X with the latest firefox. I refreshed it and disabled AV and all plugins, it still crashed.

There are also no logs of the crashes I can find.

What should I do to enable them, or diagnose further?

Asked by dan213 17 hours ago

Last reply by FredMcD 53 minutes ago

  • Solved

Firefox simply isn't doing anything.

Firefox (desktop version 96.0.1 64-bit) just updated itself on my laptop. Now, it will not load any pages. I'm sending this message using Chrome. Please help. … (read more)

Firefox (desktop version 96.0.1 64-bit) just updated itself on my laptop. Now, it will not load any pages. I'm sending this message using Chrome.

Please help.

Asked by tympanicttu 7 hours ago

Answered by FredMcD 1 hour ago

Firefox and Facebook

I have no issue with Facebook when using chrome but when I use firefox (which is my main browser) there is nothing but issues. Even trying to report a problem to mozilla … (read more)

I have no issue with Facebook when using chrome but when I use firefox (which is my main browser) there is nothing but issues. Even trying to report a problem to mozilla through browser, you get the run around. I used to love the browser but it just seems to be getting worse and worse, hell I would rather use internet explorer than the rubbish mozilla has bought out. This isn't first issue I have had, I have had passwords/bookmarks lost with the stupid sync after a fresh install but I stuck through it. I hardly use facebook anymore because of the issues they have but when I do use it, it's nothing but a headache so I use chrome just to post something or comment.

Asked by AussieJackal 13 hours ago

Last reply by FredMcD 1 hour ago

Firefox 96 crashes made downgrade to 95.02 fail too, even after HTTP3 fix

This is what I’ve already reported (via Twitter to @FirefoxSupport, see https://twitter.com/quiet_listening/status/1481598382942703616). Read several support threads, tri… (read more)

This is what I’ve already reported (via Twitter to @FirefoxSupport, see https://twitter.com/quiet_listening/status/1481598382942703616). Read several support threads, tried the http3 fix (as indicated via e.g. https://support.mozilla.org/en-US/questions/1364124), but without any success.

Asked by André Torkveen 5 days ago

Last reply by FredMcD 1 hour ago

crash

Received a pop-up saying Firefox not working. Tried to refresh but icon wouldn't go to home screen. It placed a folder on my desktop "Old Firefox Data". Restarted compute… (read more)

Received a pop-up saying Firefox not working. Tried to refresh but icon wouldn't go to home screen. It placed a folder on my desktop "Old Firefox Data". Restarted computer but still couldn't get in. Tried to do Sync, but asked me to sign in and when I clicked on that it tried to run my email but didn't show the "m" in ".com" [....@gmail.co ]. After several attempts I had to download Firefox again. It shows some of my icons on the default page, but not others.

How do I get back to the home page I had previously constructed?

Asked by MRE 6 days ago

Last reply by FredMcD 1 hour ago