Firefox prevents WIN 10 to standby -manually or autumatically

This wonderful browser has been preventing WIN 10 PC to go to standy or shut down manually or automatically, regardless of: add ons, active websites, all other apps close… (read more)

This wonderful browser has been preventing WIN 10 PC to go to standy or shut down manually or automatically, regardless of: add ons, active websites, all other apps closed, offline, WIN update off, Bitdefender off etc. Only closing Firefox in taskmanager allows the PC to be shut down! Firefox 83/64bit Dec 2020.

Asked by tiptop1 22 minutes ago

Accessing Firefox account with secondary email address

Hi Everyone, I cannot access my Firefox account created with 1 of 2 email addresses I use, I'll call this emailA, and do not have Firefox in an Authenticator app nor can … (read more)

Hi Everyone,

I cannot access my Firefox account created with 1 of 2 email addresses I use, I'll call this emailA, and do not have Firefox in an Authenticator app nor can I find the recovery code. The account did have a secondary email address listed. I'll call this emailB. EmailB also gets all alerts when there are changes to the EmailA firefox account such as new system logins and password changes.

Given that emailb gets notifications regarding the account is there a way for me to gain access to the account with emailA as the primary address using emailB?

Failing that, is there support who I can contact to have the account under emailA deleted?

Regards,

Chris

Asked by caevans10 4 days ago

Last reply by Kiki 29 minutes ago

Firefox keeps logging out me from all accounts

Since about a week Firefox logs me out of all accounts when I close the browser. I checked the many threads here and have done everything including: Made sure it's not pr… (read more)

Since about a week Firefox logs me out of all accounts when I close the browser. I checked the many threads here and have done everything including: Made sure it's not private browsing Made sure the history is not set to clear at exit Cookie settings are in default mode Remember history is on This problem started without me changing any settings on the browser. But I did a fresh install too, and that after clearing the Appdata too so that the install is absolutely fresh. It still continues. Facebook, Gmail, Yandex, and all other accounts are autocratically logged off which is absolutely frustrating. Can any Firefox developer please find a solution beyond "make sure the .... " etc. ?

Asked by dapokerista 2 days ago

Last reply by dapokerista 45 minutes ago

some printer fonts are scrambled

A few pages have scrambled printer fonts, not all. Tried troubleshooting with Reset Firefox printer setting and Reset all Firefox printer settings not even thinking abo… (read more)

A few pages have scrambled printer fonts, not all. Tried troubleshooting with Reset Firefox printer setting and Reset all Firefox printer settings not even thinking about a refresh!

How to I clear the parameters that determine how the printer fonts are controlled. Seems like something is corrupted. Does not scramble most pages. Simplify Pages prints the same page correctly. Same pages print fine in Edge. document attached on how firefox prints the page and how edge prints the same page. Can't be the printer driver.

Eddie Colbert Jr eddielc@erols.com

Asked by eddielc 57 minutes ago

password problem with amazon account only

When I try to log into Amazon and go to password it displays a string of digits that fills the password box. This cannot be deleted or changed. Only problem is amazon and… (read more)

When I try to log into Amazon and go to password it displays a string of digits that fills the password box. This cannot be deleted or changed. Only problem is amazon and only with Firefox. Amazon says that the problem is Firefox.

Asked by fshelley 4 hours ago

Last reply by jscher2000 2 hours ago

Clearing RECENT history deletes ALL history!

Why does Firefox delete ALL history when it asks if you'd like to clear RECENT history. I was silly enough to click on a phishing link and although I exited as soon as I… (read more)

Why does Firefox delete ALL history when it asks if you'd like to clear RECENT history. I was silly enough to click on a phishing link and although I exited as soon as I realised nothing was happening, I asked my security system provider if there was anything I could or should do. Could I login to my bank account, for instance. They suggested removing the item from my browser history. So when I saw the option to delete RECENT history, I thought that would be OK - I didn't need anything I had visited recently. But when I looked I noticed that it had cleared the lot!!

Asked by boardmanwj 3 hours ago

Last reply by jscher2000 2 hours ago

No audio from Firefox on any site

I started having an issue where I do not get any audio from Firefox. Everything else works fine. Firefox is not muted, it's not turned down in the mixer. I completely … (read more)

I started having an issue where I do not get any audio from Firefox. Everything else works fine. Firefox is not muted, it's not turned down in the mixer. I completely uninstalled using Revo Uninstaller to make sure ALL registry and directories were deleted. When I reinstalled it did not give me the "You've already installed" message, so I know this was a complete reinstall.... Still no audio at all.

Asked by sponge14 3 hours ago

Last reply by jscher2000 2 hours ago

web "direction" box pops up unbidden

I'm not sure what the box is actually called, but it's the one that has the directional arrows to go back, forward, refresh also to save page as, etc. Anyway, it pops up… (read more)

I'm not sure what the box is actually called, but it's the one that has the directional arrows to go back, forward, refresh also to save page as, etc. Anyway, it pops up unbidden. I'd like to know how to fix it. I appreciate your help!

Nancy Freeman kybanker@twc.com

Asked by kybanker 2 hours ago

Macy's Login

I cannot logon to macys.com. I get the error message, "A technical error has occurred. For assistance, please call 1-800-289-6229." I called and rather than trying to tro… (read more)

I cannot logon to macys.com. I get the error message, "A technical error has occurred. For assistance, please call 1-800-289-6229." I called and rather than trying to troubleshoot Firefox, they told me to try Chrome. Chrome did work, so there must me an issue with Firefox. I cleared my cache, but still got the error message.

Asked by jazzybob 2 hours ago

  • Solved

Firefox problem with Yahoo

When I go to the Yahoo main page, using Google and selecting Yahoo News - Current News it shows content but when you try to action anything it doesn't do anything and the… (read more)

When I go to the Yahoo main page, using Google and selecting Yahoo News - Current News it shows content but when you try to action anything it doesn't do anything and then shows an error. (see attached screenshots).

I have carried out all the recommended procedures including cookies, cache, etc and restarted Firefox with all Add-ons disabled and it still does not help with this problem.

I have used Yahoo for years and never had this problem and I have tried using Edge and Chrome and everything works as it should so it is definitely a Firefox issue.

So any suggestions on how to fix this would be appreciated.

Thanks.

Asked by Hawkeye 2 weeks ago

Answered by Hawkeye 4 hours ago

Firefox closing by itself when I was checking out from online shopping at JB Hifi website

I was buying online from JB Hifi website, when I got to the checkout page, Firefox closed itself out. Tried several times and results still the same. I don't have that… (read more)

I was buying online from JB Hifi website, when I got to the checkout page, Firefox closed itself out. Tried several times and results still the same. I don't have that problem with Microsoft Edge. What is wrong? I recently had a virus scare & re-install Firefox. Thanks!

Asked by cammy_qh 3 hours ago

Youtube issues on Firefox

Hi, About 2 weeks ago or so, I started having issues with Youtube on Firefox. It's difficult to explain, but basically, I'll sign on to Youtube. Youtube will show my prof… (read more)

Hi,

About 2 weeks ago or so, I started having issues with Youtube on Firefox. It's difficult to explain, but basically, I'll sign on to Youtube. Youtube will show my profile with all my video recommendations and subscriptions. But, if I click the red Youtube home button on the top left of the page to refresh the site or click a different video, Youtube signs me out and shows me the homepage as if I was signed out or did not have an account. When I do sign back in again, my video recommendations are all messed up (they are mostly the general video recommendations from the unsigned in home page and nothing related to the channels or videos that I watch). When I go to my subscriptions, I have to sign in again. It's becoming really frustrating. I did a full uninstall of Firefox, and it briefly worked, but then Youtube went back to the way it's been behaving. I've cleared my history and cache. I've disabled all extensions. I've logged in and out. Nothing seems to work. Youtube does seem to work normally on Chrome and Edge, and I have not had any issues with any other websites on Firefox. Is anyone else experiencing this problem or have any advice?

I really enjoy using Firefox, and since everything else seems to work, I'd prefer to keep using it. I really don't want to have to resort to using Chrome or Edge to watch Youtube videos.

I'm running Firefox version 83.0 (64bit) on Windows 10

Asked by mrmet118 4 hours ago

Firefox does not use my Printer Settings to print. Why?

Hi, I used to be able to simply use the "Print" option in Firefox by selecting it from the top right "3 horizontal bars" dropdown, and it would print the pages I was look… (read more)

Hi, I used to be able to simply use the "Print" option in Firefox by selecting it from the top right "3 horizontal bars" dropdown, and it would print the pages I was looking at using the printer settings I had for the printer I chose. Now it ignores an important printer setting I have set "Double-sided Printing" for my HP Officejet Pro 6978 printer and prints on only one side of the paper. Why did this change, and how do I get Firefox to obey the settings I have set for this printer? I am using Firefox 83.0 (64-bit) with WIndows 10, and my Windows 10 is up to date with all updates. Thanks, Jerry

Asked by JerryRaack 4 hours ago

How to use 'This time search with' with one click instead of two?

When I do a search using the address bar, clicking a search engine won't take me to the result directly. Instead a blue box (e.g. @Google) pops up in the address bar, and… (read more)

When I do a search using the address bar, clicking a search engine won't take me to the result directly. Instead a blue box (e.g. @Google) pops up in the address bar, and I have to click one more time to do the search. But the Firefox installed in my office needs one click only (i.e. no blue box pop-up). Is there a way to prevent the blue box from appearing?

(Both versions of Firefox are up to date, 83.0 64bit)

Asked by Reguna 15 hours ago

Last reply by Reguna 4 hours ago

  • Solved

Bookmark toolbar for only the new tab not other sites.

Hey, I recently shifted completely to firefox from edge, i was wondering how can i enable the bookmark toolbar only for the new tab, like i have it on but it stays on for… (read more)

Hey, I recently shifted completely to firefox from edge, i was wondering how can i enable the bookmark toolbar only for the new tab, like i have it on but it stays on for every site, is there a way that will make it appear only on the new tab but not on other sites? thanks.

Asked by ByTheStars 1 month ago

Answered by cor-el 4 hours ago

Get virus/spywae msg when trying to access file online from trusted site

I keep getting this error message: Virus/Spyware Download Blocked Download of the virus/spyware has been blocked in accordance with company policy. Please contact your s… (read more)

I keep getting this error message:

Virus/Spyware Download Blocked

Download of the virus/spyware has been blocked in accordance with company policy. Please contact your system administrator if you believe this is in error.

File name: abcrs.resources.ca.gov/guidelines/guideline_655.pdf

Asked by brettgbaker 8 hours ago

Last reply by FredMcD 4 hours ago