Firefox Community Forum

Why do I continue to receive a message from Firefox after creating a New Profile?

Firefox This profile was last used with a newer version of this application. Please create a new profile. OK

A new profile PERSONAL #2 was created following the Steps to Create a New Firefox Profile.

What did I do wrong? how to correct, so that I stop receiving the error message?

I have been using Firefox profiles for years, long before the announcement of the new profiles UI. The new profiles UI launhed with FF 144. I'm on the latest version, which is 149.0.2 and I still don't have the new UI. Specifically, I do not see my profiles in the new UI.

When FF launches I see the new UI but my profiles are nowhere to be see as you can see in the screenshots:

https://postimg.cc/gallery/tFXz00m

I have 2 profiles and they each have their own name.

Instead I am presented with 2 option "Original Profile" and "create new Profile". When I click on orignal profile, Firefox opens my default profiles which has its own original name. However, when go throught the new UI o switch profiles, I do not see my other profile. Moreover, if I click manage profiles, I don't see either of my profiles.

The only way I am able to launch my 2nd profile is the old fashiong via "about:profiles".

Why can't I see my profiles in the new UI?

On my 2nd profile, I don't even have the new profiles UI.

Why dont't I have the new profiles UI months after you launched it?

Please help!

TL;DR: I am dumb, but not an idiosyncratic web browser user, and it was too easy for me to accidentally permanently delete all of my browser data. Deleted profiles should be moved into system trash when deleted, not rm'd entirely.

I have never used "profiles" and somehow, after updating firefox, seemed to have created one. I have no interest in using the feature, and therefore went to delete the new profile and disable the feature. Somehow, I instead deleted the profile I had implicitly been using all along. I clicked too hastily through the warning about deleting files, because it simply did not occur to me that deleting something related to this net-new feature should clear all of my *old* data. My goal was to restore the experience I've had in firefox for years (without profiles), but because I failed to adapt to the new feature, I lost everything instead.

I apologize for maybe shouting into the void about this, but I am posting on the off chance that this will reach someone who's involved in the implementation of these features and can save some other dumb person like me from making the same dumb mistake. It's quite painful to suddenly lose years of accumulated bookmarks, extensions, history, etc. The easiest and least intrusive solution would be to always move profiles into system trash when they are deleted, and never permanently delete them.

I have been using the old firefox profiles system for ages. However, whenever I open my browser (in one of about 5 profiles), I always get this pop-up saying "Say hello to Firefox profiles". It is incredibly annoying and turning me off Firefox completely! Can somebody tell me how to turn this message off? I assume it's in the settings somewhere.

I created a new profile on my account. Whenever I am in the original profile, I can click on the new profile and it will open a new window with a new icon. However, I notice that under the new profile, it is not signed in. When I try to sign in, I get an error that says

Account already in use xxx@gmail.com is already signed in to the “original” profile

You can only associate this account with one profile on this computer.

Then it forces me to switch back to the original profile. This tells me that the profile is not syncing for access across devices.

This is happening on my macbook.

Hello All,

I'm using Firefox (149.0.2 snap) with LUbuntu 24.04.4 LTS. Because of a wrong graphic driver, I had to turn off hardware acceleration in FF.

When FF is started the Initial "Firefox - Choose User Profile" is unreadable (see attached : wrong_screen.jpg), but if I continue (click somewhere in the window) , all the opened tabs are readable.

Once in FF, if I want to select another profile from the application menu -> .. -> manage profiles, then the "Choose User Profile" window is fine (see attached : good_screen.jpg).

I tried to start FF with the "-P" option to specify wanted profile but it continues to start with the unreadable "Choose User Profile" window.

Could someone give me a solution, except finding the good hardware driver for my computer?

Thanks Bouilla.

Been using Firefox for 20+years in poway, ca now in Oregon City, somehow I ended up with 3 profiles, I would like to merge at least the bookmarks and delete 2 To stop confusion, thanks Ralph Kirn

Recently a tiny icon of an empty shopping cart has been superimposed at the top right-hand corner of the Firefox icon in my system tray. I want to get rid of it. In addition, just in the last few days, I'm being asked to choose among profiles when I sign onto Firefox and I want to have only one default profile and to avoid that extra step in signing on.

Out of nowhere today I encountered with Firefox seemingly crashing. My laptop said it needed to reboot. Once rebooted I began to get the missing/inaccessible profile error. I tried to uninstall / reinstall but continue to get the error. When I search through for the missing profile per all guidance and troubleshooting Windows says it's not found. When I use the "run" it doesn't bring me to a folder but to a notepad type screen (copy paste below). I do not see where I have any options. Would it be effective to just delete all Mozilla from my laptop? I uninstalled / reinstalled but same error.

[Install308046B0AF4A39CB] Default=Profiles/5yyitbs7.default-release Locked=1

[Profile1] Name=default IsRelative=1 Path=Profiles/cd6wstjp.default Default=1

[Profile0] Name=default-release IsRelative=1 Path=Profiles/5yyitbs7.default-release

[General] StartWithLastProfile=1 Version=2

[BackgroundTasksProfiles] MozillaBackgroundTask-308046B0AF4A39CB-defaultagent=2eq3b8bj.MozillaBackgroundTask-308046B0AF4A39CB-defaultagent MozillaBackgroundTask-308046B0AF4A39CB-backgroundupdate=1syr00zv.MozillaBackgroundTask-308046B0AF4A39CB-backgroundupdate

Much to my regret, I clicked on New Profile, and now all my shortcuts are gone. How to I go back???? Or, I suppose I could find out how to add shortcuts. But, just so you know, I am ANGRY that I am wasting time on this! Why couldn't you have left well enough alone????

Suddenly I have to click passed something called a profile screen. Don't want it. totally useless. Absolutely annoying. I never want to see it again. How do I do that?

Today I got on my laptop and opened Firefox like I do every day. The browser looked different. It was an ugly purple color. A window showed me information about 'Profiles'. I didn't want any 'Profiles', I just wanted my regular Firefox Browser. So I deleted the Profiles. This also ended up deleting all of my bookmarks and passwords!! It took the last two hours and working with AI to recover my most recent backup which was two years old. Firefox hasn't been backing up any of my data that I actually need, and it actively deleted the things I rely on. Your devs and designers really messed up on this one. I bet no one uses Profiles, but everyone uses passwords and bookmarks to some degree. Why would you build it like that?! Shame, Mozilla. This was a serious error on your part. Bad product design. Make it easier to back up the things we need. Get rid of this useless 'Profiles' function that I bet no one uses.

After closing Firefox, I often get a message for "creating a new profile". It seems difficult to do this and it would be very helpful to have a link where this can be easily done. Thanks for all your help. Alok Bhargava [edited email from community support forum]

I really don't need a profile in Firefox and if I delete the profiles listed, you will wipe out all my bookmarks/settings. Why do I need to see a yellow triangle on the Firefox app icon?

When I try to login with my Firefox account to configure Sync, I get a message that says that I am logged on to a different profile and asks if I want to switch. If I switch, I get the same result with the other profile. There is only one profile folder in the Profiles directory, there are no other files or folders. What should I do?

I'm trying to understand Profiles, especially since I am transitioning to a new laptop.

On my older machine, I have an Original Profile. Since I've never specifically created a profile, I assume that Original Profile contains my current Settings, Bookmarks, etc. Is that a correct assumption?

My new machine also has an Original Profile. Do I need to copy my Original Profile from my older machine to the newer machine? Should I rename the profile on the new machine or leave it as Original Profile?