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  • Archived

google won't save login info

I use Bitdefender wallet and have for years. I just built a new computer and it is not saving my google account. I checked the cookies and they are set to not expire. I d… (read more)

I use Bitdefender wallet and have for years. I just built a new computer and it is not saving my google account. I checked the cookies and they are set to not expire. I don't want to save my info in the browser for security reasons.

Asked by jsb1175 3 years ago

Last reply by McCoy 3 years ago

  • Archived

this video file cannot be played on https://www.arte.tv/fr/

https://www.ardmediathek.de/tv/Krieg-der-Tr%C3%A4ume/XL-Vorschau-auf-Krieg-der-Tr%C3%A4ume/Das-Erste/Video?bcastId=55941212&documentId=55941264 When I try to see the … (read more)

https://www.ardmediathek.de/tv/Krieg-der-Tr%C3%A4ume/XL-Vorschau-auf-Krieg-der-Tr%C3%A4ume/Das-Erste/Video?bcastId=55941212&documentId=55941264

When I try to see the video on this site, I get a message saying that something went wrong. On the same page, a dialogue window is available to choose quality for external player: automatic, high, very high. I can choose high or very high and then i can see the video.

For the arte.tv/fr website there is no such a choice available and so I cannot see the video, message is: video file cannot be played.

For youtube videos FF is ok. I would be very gratefulif you could help me as I tried a lot but to resolve the poblem , without success!

Asked by julie31 3 years ago

Last reply by WestEnd 3 years ago

  • Archived

Third-party blocked/deleted cookie keeps returning

Currently, a third party cookie from krxd.net keeps reappearing in my cookie list even though I have blocked it, and if I delete it, it immediately re-appears. The only w… (read more)

Currently, a third party cookie from krxd.net keeps reappearing in my cookie list even though I have blocked it, and if I delete it, it immediately re-appears. The only way to truly delete it is to disconnect from the internet before deleting. I have sometimes had the same problem with Google cookies.

Asked by cfcentaurea 3 years ago

Last reply by scottbomb 2 years ago

  • Archived

After confirming new password and identity link, Firefox STILL says I am using an incorrect password

This is not really a question. I merely want to express my dissatisfaction with the removal of the "Description Box/Column" in the context menu under Properties for Fire… (read more)

This is not really a question. I merely want to express my dissatisfaction with the removal of the "Description Box/Column" in the context menu under Properties for Firefox. I have been using Firefox exclusively since the "Windows 98 Days" because of THIS specific "back door" property. I have been a loyal, diehard user because no other prominent browser had this capability. Well, now there is no reason to remain a Firefox user. That's it.

Asked by mackdawgshouse 3 years ago

Last reply by Shadow110 3 years ago

  • Archived

Secure Connection Failed

22.12 2018 06 27 pst usa after the update to 62 we have been getting alot of this error: the below is from just going to www.google.com but we get this at ANY time on mo… (read more)

22.12 2018 06 27 pst usa

after the update to 62 we have been getting alot of this error: the below is from just going to www.google.com but we get this at ANY time on most any page.

Secure Connection Failed

An error occurred during a connection to www.google.com. SSL received a record that exceeded the maximum permissible length. Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Report errors like this to help Mozilla identify and block malicious sites

system info from the troubleshooting page would not all fit here so it has been pasted UNDER the Share Data info below.

Asked by d.bede 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

Hmm we are having....on virtually every request. takes 1-5 refreshes

I am using Firefox with group speed dial. I recently switched from Chrome because it would freeze often. Firefox does not freeze, but nearly every request for a new sit… (read more)

I am using Firefox with group speed dial. I recently switched from Chrome because it would freeze often. Firefox does not freeze, but nearly every request for a new site brings back "Hmm, we are having trouble getting to that site, or something similar. I can refresh from 1 to 5 times, and eventually it comes up and works fine. I love the speed dial, but if it has a problem in Firefox I might have to go back to Chrome, which I really don't want to do.

John Carran

Asked by jcIll 3 years ago

Last reply by cor-el 3 years ago

  • Archived

every search in Firefox is blocked by WebRoot for malicious site https://services.srchweb.org

Today, 9/9/18, using the search box in Google (searching everything) on Firefox triggers a warning for malicious site from Webroot. Webroot has blocked the website you … (read more)

Today, 9/9/18, using the search box in Google (searching everything) on Firefox triggers a warning for malicious site from Webroot.

Webroot has blocked the website you are trying to access for your protection:(https://services.srchweb.org/crx/search.php?k=croc&action=ds&...) I searched crocs and this is what happened. Detected Spyware/Adware Site This site might contain software that gathers information and tracks activity without the user’s knowledge or explicit consent, or that shows unsolicited popup advertising.

Anything at all that I type into the search box triggers this response - if I use any other browsers I have no problem whatsoever. Just with V62.0 Firefox

Asked by cinada52 3 years ago

Last reply by Shadow110 3 years ago

  • Archived

Memory leak in Private mode

Hello, I'm here more to report a bug than to ask a question, but I couldn't get myself to work with Bugzilla, it asks too many things. So you know how sometimes you open … (read more)

Hello, I'm here more to report a bug than to ask a question, but I couldn't get myself to work with Bugzilla, it asks too many things.

So you know how sometimes you open a bunch of tabs in "Private Browsing" just so you have a separate window to close everything at once when it's not needed anymore, well usually in the case of Chrome and Edge, it clears the ram that window was using, instantly no problem... Firefox doesn't really do that and I find it quite worrying if you call it "Private browsing", in fact, closing tabs doesn't really seem to close them at all!

In chrome, when you close 10 tabs you see the ram usage dropping quite clearly, with Firefox it just stays there and it's even worse when I close the whole private window and because I have a normal Firefox window still open, it doesn't clear any ram!

Yesterday I had windows explorer crash because of this and it closed word while I was working on it, go to task manager and Firefox is using 5GB of ram with 5 tabs open... Every damn day I use lots of tabs I have to close Firefox completely and open it again with the same goddamn saved tabs to clear 3gb of memory or more!

Really I want to like this browser, but first of all, this must be a horrible programming practice and second I doubt this is safe at all, keeping closed tabs for hours in memory waiting for the program to close can't be safe, it just can't!

How to reproduce this memory leak? Have Firefox with a normal window open, then open another normal or private browsing window, open a bunch of tabs there, watch memory usage rise, then close that window and watch it not drop at all. Way around it? Close Firefox and re-open. Could it be an add-on bug? Maybe, you tell me if it works with you, but it would still mean there's a bug with Firefox itself.

Really simple, I have no idea why this is a thing, isn't it supposed to have a separate process that clears memory when you close it? I have my doubts it's working like that.

Asked by TheFPSPower 3 years ago

Last reply by FFus3r 3 years ago

  • Archived

GoDaddy webmail will not login with Firefox, fine on other browser and just shows circle error like processing

login page for GoDaddy webmail loads but after entering credentials just see the circling error like it's processing and never logs in. Same works fine in both Chrome &a… (read more)

login page for GoDaddy webmail loads but after entering credentials just see the circling error like it's processing and never logs in. Same works fine in both Chrome & internet explorer.

Asked by JackD3 3 years ago

Last reply by cor-el 3 years ago

  • Archived

Can't sign in with Google to websites

I can't sign in to any websites using a Google login. I used to be able to do this, but I no longer can. I've tried running in Safe Mode with all add-ons disabled, cleari… (read more)

I can't sign in to any websites using a Google login. I used to be able to do this, but I no longer can. I've tried running in Safe Mode with all add-ons disabled, clearing the cache, deleting cookies.sqlite in case it was corrupted, and of course restarting my computer. None of these worked. I can sign in with Chrome, but not Firefox. Any help would be greatly appreciated!

Asked by cashmaster 3 years ago

Last reply by WestEnd 3 years ago

  • Archived

Where is the sessions stored in firefox 62.0?

It used to be stored under sessionstore.jsonlz4. I use to copy that single file as a backup when it doesn't restore properly or I want to clear all data. I would paste t… (read more)

It used to be stored under sessionstore.jsonlz4. I use to copy that single file as a backup when it doesn't restore properly or I want to clear all data. I would paste that in to my profile and it would restore my previous tabs and windows.

On firefox 62, It doesn't exist. Which file do I need to copy to backup my tabs and windows?

Window 7 64 bit Thank you.

Asked by alfaye2062 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

What's with the back button?

I've looked through a few previous posts but there are no answers. I got off of Chrome today and each time I do I realize why I go back to Chrome. This back button will n… (read more)

I've looked through a few previous posts but there are no answers. I got off of Chrome today and each time I do I realize why I go back to Chrome. This back button will not go back after many mashes unless I reload the page a time or two which is annoying. I don't want to have any dealings with google but this would do it.

I've read that I need a fresh reinstall. I just downloaded the browser once again. How has something this simple not been fixed after all of this time?

I guess I'll ask once more. How do I correct this? Please no tech jargon. Simple steps. I appreciate it.

Tom

Asked by tombaka 3 years ago

Last reply by the-edmeister 3 years ago