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  • Archived

Installation on a new computer, retrieve old settings?

My old computer bricked itself. Hard drive, everything is toast. I have a new one but am wondering if there is a way to retrieve bookmarks, settings, etc. on a new Firefo… (read more)

My old computer bricked itself. Hard drive, everything is toast. I have a new one but am wondering if there is a way to retrieve bookmarks, settings, etc. on a new Firefox install on the new computer, from my account perhaps? It seems to me that the last time I lost a computer and had to start over with Firefox on a new one everything reinstalled. I'm just about nonfunctional without all my stuff!

Asked by Dee 1 year ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 year ago

  • Archived

Importing of exported 'saved logins'

I did a full reinstall of my Firefox browser because of a problem where it couldn't load some youtube diy videos (that did load in another browser). Before the reinstall … (read more)

I did a full reinstall of my Firefox browser because of a problem where it couldn't load some youtube diy videos (that did load in another browser). Before the reinstall I made bookmark and saved logins backups. No problems with backup/restore of bookmarks.

Exporting saved logins works perfectly and I get a readable csv file , but importing simply doesn't work. First of all the import feature was disabled by default (?). After making the change in the settings and restarting Firefox I see the 'import from file' option in the password manager.Big dissapointment however when you click the 'import from file' option and select the exported csv file because nothing happens ! No error, no result,nothing ! I tried several csv files from earlier backups but none work. Google on the other hand can import all of my csv's without any problem ! Any help on that would be greatly appreciated.

Asked by erwin.geeroms 6 months ago

Last reply by cor-el 3 months ago

  • Archived

New PC, new Firefox installation, moving profile problems

I wanted to move my FF profile from my old PC (Firefox ESR for Windows XP SP3 32 bit 52.9?) to my new PC where I installed Firefox ESR 91.11 64 bit. Moving the profile … (read more)

I wanted to move my FF profile from my old PC (Firefox ESR for Windows XP SP3 32 bit 52.9?) to my new PC where I installed Firefox ESR 91.11 64 bit.

Moving the profile was no problem. I simply copied it on an USB-Stick and moved it to the profile folder of the new installation.

Starting FF works and it remembers all old links, settings and usernames for the sites I visited - BUT it does not store any password I enter after having moved the profile.

Asked by ConjurerDragon 9 months ago

Last reply by jonzn4SUSE 8 months ago

  • Archived

Disabled updates

When trying to update through the firefox settings and about firefox window, it keeps saying that updates are disabled by system administrator and I do not have them turn… (read more)

When trying to update through the firefox settings and about firefox window, it keeps saying that updates are disabled by system administrator and I do not have them turned off.

Asked by amrespect4life 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox Can’t Open This Page

I just installed the latest Version of Firefox 101.0 for Windows 10. Then when I tried to download a pdf file from my yahoo mail I received the following message: "Proble… (read more)

I just installed the latest Version of Firefox 101.0 for Windows 10. Then when I tried to download a pdf file from my yahoo mail I received the following message: "Problem loading page" Firefox Can’t Open This Page To protect your security, dl-mail.ymail.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window. Learn more… Open Site in New Window Report errors like this to help Mozilla identify and block malicious sites

So, in order to open the page I have to press "Open Site in New Window"

Please advice why happened this issue and how can be fixed.

Asked by eladopoulos 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

reverting to a previous version

to keep things short im trying o find a way to revert to before the most recent update (89.0), the new layout and organization changes are more or less causing no end of … (read more)

to keep things short im trying o find a way to revert to before the most recent update (89.0), the new layout and organization changes are more or less causing no end of issues for me both in function and causing my anxiety issues to spike from everything being unfamiliar and i need to find a way to revert.

Asked by rook999 1 year ago

Last reply by andyfallows 1 year ago

  • Archived

No Firefox Preview for PDFS

Hello :) For some time now my firefox doesn't allow me to preview PDFs. If I open it, it gets downloaded at the same time which I don't need. I already tried the thi… (read more)

Hello :) For some time now my firefox doesn't allow me to preview PDFs. If I open it, it gets downloaded at the same time which I don't need. I already tried the thing with renaming the handlers.json to handlersOLD.json but it didn't work :( does anyone know how to fix this?

Asked by hannah-wilhelm 11 months ago

Last reply by cor-el 11 months ago

  • Archived

How to Import about:profiles into a new computer?

Hello, I need to export many profiles that are connected to my FFX account. these are the profiles found by going to "about:profiles". These do not restore on a new com… (read more)

Hello,

I need to export many profiles that are connected to my FFX account. these are the profiles found by going to "about:profiles". These do not restore on a new computer after signing in to a ffX account.

I have followed the steps outlined in this support article but it does not work, and I don't think applied to "about:profiles". https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles YouTube videos also do not appear to focus on importing the 'about:profiles'.

If someone knows how to do this, I would be very grateful.


Thank you Liam

Asked by liamdbarnes 9 months ago

Last reply by cor-el 9 months ago

  • Archived

How do I change the colorscheme back to the original?

How do I change my color scheme back to the original? Firefox upgraded my system (June 5, 2021) and the new color scheme is terrible. I want what I had yesterday. "To… (read more)

How do I change my color scheme back to the original? Firefox upgraded my system (June 5, 2021) and the new color scheme is terrible. I want what I had yesterday. "Tools-Addons-Appearance- default setting" is an old instruction and path, and is not applicable in this version.

Asked by karenlwalker 1 year ago

Last reply by bryan13 1 year ago

  • Archived

I'd love to have Firefox release version and Firefox beta installed side-by-side on my Mac. Is it possible?

I'd love to have Firefox release version and Firefox beta installed side-by-side on my Mac. Is it possible? If not, how do I make it so without encountering weird problem… (read more)

I'd love to have Firefox release version and Firefox beta installed side-by-side on my Mac. Is it possible? If not, how do I make it so without encountering weird problems? If any from Firefox's dev team are reading this, please just make this possible. Chrome and Edge do it. Firefox should, too, IMO. Thank you.

Asked by Lalit Bar 8 months ago

Last reply by jonzn4SUSE 8 months ago

  • Archived

Firefox no longer allows offline installation

I am trying to install Firefox offline. I know you use to be able to do this but I don’t it is possible anymore. I am on windows 10 and every time I try to install it jus… (read more)

I am trying to install Firefox offline. I know you use to be able to do this but I don’t it is possible anymore. I am on windows 10 and every time I try to install it just throws this error (see attachment). And when I reconnect Wi-Fi or Ethernet the installer works.

Asked by tylerkezer 7 months ago

Last reply by James 7 months ago

  • Archived

Stop Files from Automatically Downloading

When downloading a file, I use to get a pop-up box that asked me if i wanted to open it or save it, and there was a box that said "don't ask me this again. I accidentally… (read more)

When downloading a file, I use to get a pop-up box that asked me if i wanted to open it or save it, and there was a box that said "don't ask me this again. I accidentally checked that box. Now every time I click on a file it asks me where I want to save it but it won't let me open it to view it first. How do get it back to the way it was?

I have tried changing my download options, I've tried re-setting the browser options. Nothing works. There has to be a way to get back to where is asks "where would you like to save" AND gives me the option to click a radial button to Open the file and view it before saving it.

Asked by pegrex 1 year ago

Last reply by Franz_von_Suppe 1 year ago

  • Archived

How can I download an older version of Firefox?

I have an older Macbook Air that runs on OX Capitan which is not compatible with the latest version of Firefox. I have been a long time user of Firefox and have an accoun… (read more)

I have an older Macbook Air that runs on OX Capitan which is not compatible with the latest version of Firefox. I have been a long time user of Firefox and have an account. Please send me a link and instructions on how to download a version that will work on my device. Thank you in advance for your help. Venetia

Asked by Venetia 10 months ago

Last reply by cor-el 10 months ago

  • Archived

download proctoru

hi,i try to have a TOEFL IBT home edition.and it requests me to download proctoru in my MAC. but i can't download extension through firefox. it says it will take a high r… (read more)

hi,i try to have a TOEFL IBT home edition.and it requests me to download proctoru in my MAC. but i can't download extension through firefox. it says it will take a high risk for my computer. how can i figure it out? thank you!

Asked by judyjing.2009 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago