Firefox Community Forum

I have all the location settings I can find on my Firefox browser, google, and device turned off, but the new firefox weather widget still had my hometown as the default location, which is is not the same location as my IP address. And when I went to buy a book online through Thriftbooks with a guest account the address line autofilled with addresses in my hometown. I do not have any addresses saved to autofill. Where is this information being stored and how do I get rid of it?? Is there something in about:config I can shut off or disable?

Thank you for your time and assistance.

I cannot get audio to play on the browser. I've gone into settings and the default says that audio should be on for all websites. However, Youtube, facebook, instagram, etc., won't play audio. Audio plays on other browsers (Chrome, Edge). what must I do to get audio working?

Firefox just updated, now getting ACCESS DENIED at common sites, Home Depot, JC Penney, American Airlines, United Airlines and I don't know how many more.

How do I fix this or go back to previous versions of Firefox?

Or just move to Google?

Gentlemen, isn't your browser using a lot of RAM? I've been freaking out about it in recent years. That's only with 25 tabs open!! Despite the fact that the system was installed just a day ago, without any tweaks!!!

For over a year, my browser occasionally loses connectivity. It may work for 3 hours or 3 days, but inevitably new tabs will stop working and then slowly the others will stop as well. When this happens, none of my other browsers are impacted. They work fine. It is only Firefox. The only solution is to close everything and lose all my work.

Once I do that and restart Firefox, I receive an error message telling me I am using an older version of Firefox that is not compatible with my profile. The only solution that brings me back to the best starting place is to re-install Firefox.

My company IT spent 3 days trying to find the problem and couldn't. I have uninstalled and reinstalled so many times. All extensions are turned off, as are the two add-ons. I have been using Firefox for over a decade and prefer it to all other browsers, but I need to find a solution or I am going to have to move on. Help!!!

I need help with a problem that has tortured me for weeks. I use debian 13 with plasmakde. I don't know why, but when I connect to a wifi after some time it doesn't work anymore ONLY with Firefox. I can perfectly use any other app which requires internet but firefox. Sometimes it gives me the error "The connection has timed out", sometimes the error "Unable to find the proxy server" (even if I selected no proxy in the network settings). I searched online but I couldn't find anything helpful, so I can only hope to find a solution in here. Thank you very much in advance!

Hi,

I updated to Firefox 149 (German User) and did not get the Seutp prompt mentioned in https://support.mozilla.org/en-US/kb/built-in-vpn#w_turn-on-vpn-in-firefox I Also tried https://support.mozilla.org/en-US/kb/built-in-vpn#w_how-do-i-turn-off-or-remove-vpn-from-my-toolbar to check the Optiions in the Settings, but there is also the part "VPN" missing. In the Help Section it says that I have installed 149.0 (64-Bit) Windows Version. Is there something missing?

best regards

I use the web client of Outlook for my work email. However, I've run into an issue: while I can log in through Firefox, every so often (and lately it's been quite often) I launch the Outlook webpage, and all I get is just a bunch of code (see image). The only thing I've found that makes the page work again is to clear all cookies and cache, and clear the start-up cache, and then launch Firefox again. Obviously, this is very annoying, since I have to log in anew every time (and use 2-step verification, etc.). Does anyone know how I might fix this more permanently so I don't have to keep clearing all my cookies and logging in all over multiple times a week?

All of a sudden I cannot save bookmarks. Neither the instruction "To bookmark a page, just click on the star in the address bar." or using the "Bookmark Current tab..." in the Bookmarks menu do anything. Trying either method just sits there and does nothing.

Hello, for some time now I've been experiencing a number of problems with the latest Firefox updates.

Today I have version 152.0 (64-bit), which was updated again this morning. I restarted my mid-2015 MacBook Pro Retina. I have fiber optic internet, which is very high speed.

I've been using Firefox for over two years.

1) For the past eight days, I've been experiencing many problems with Google Meet; I get freezes, audio and video dropouts...

2) For the past three days, I haven't been able to log in to this website: https://creators.spotify.com/pod/login

3) For about ten days, I've been having trouble logging into my Stripe dashboard, with significant slowness and/or crashes.

4) In Notion, I'm also experiencing significant slowness, with pages taking a long time to load.

In short, several problems that I didn't have at all a month ago or before.

But now it's a nightmare.

I don't have any of these problems in Safari or Google Chrome.

So what's going on in Firefox?

Why is it such a hassle?

Thanks for your feedback.

Hi! I love Firefox, but on updates when my account signs out. I also lose all my Firefox profiles. Even when I sign in again, and sync everything on my Firefox account, I lose my primary and secondary profiles. Whilst it restores my bookmarks and extensions on my account. I lose my bookmarks etc. on my secondary profile.

I'm using FF on both Windows 11 and android, but this problem only effects Windows 11.

Cheers :)

I'm not sure what happened. I restarted my laptop and when I tried jumping onto Firefox it didn't have my normal accounts on it they were gone and I had to make a new one which means all of my bookmarks are gone, none of my accounts are logged in I am freaking out! What happened?!?!