Showing questions tagged:

Mozilla VPN does not open

I had been using the Mozilla Firefox VPN for a few weeks, but now it will not launch. I sign in without a problem but when I click on the VPN icon on the toolbar, nothi… (read more)

I had been using the Mozilla Firefox VPN for a few weeks, but now it will not launch. I sign in without a problem but when I click on the VPN icon on the toolbar, nothing happens. I just get the pop-up to try the VPN and "Get Started" (see attachment).

Please advise.

Open 4 50

Non-removable settings? "English (GB)" language and "Autoplay -> "About:Welcome" -> "Allow Audio and Video"

Hi, Looking at my Firefox 147.0.1 settings for macOS 26.2 (Apple M1), I'm trying to adjust two settings: -- I'd like to remove Languages -> English (GB) (its existence… (read more)

Hi,

Looking at my Firefox 147.0.1 settings for macOS 26.2 (Apple M1), I'm trying to adjust two settings:

-- I'd like to remove Languages -> English (GB) (its existence has odd side effects, like triggering United Airlines to offer fares in Pounds Sterling, and I'd prefer to just have English (US))

-- I'd like to disable Play Audio and Video for about:welcome (in regular and private windows)

I can see no way to accomplish this currently -- why?

Thanks.

Open 4 351

PB connexion facebook sur firefox (ok sur google chrome)

Bonjour, Si sur Google Chrome & Microsoft Edge = OK en revanche connexion facebook sur firefox impossible ! J'ai suivi les instruction "vider le cache" etc ... Mais … (read more)

Bonjour,

Si sur Google Chrome & Microsoft Edge = OK en revanche connexion facebook sur firefox impossible !

J'ai suivi les instruction "vider le cache" etc ... Mais Rien à faire connexion facebook sur firefox toujours impossible

Que faire !?

Merci

Compte : [email removed]@hotmail.fr

Open 4 40

Trying to use the new free firefox vpn, but no pop-up to activate?

I am trying to activate the new free VPN feature, however your steps are not matching what's on my screen. The first step from your [Set up VPN] article says: "Look for t… (read more)

I am trying to activate the new free VPN feature, however your steps are not matching what's on my screen.

The first step from your [Set up VPN] article says:

"Look for the VPN setup prompt in the top-right corner of your Firefox toolbar.

   Click Next to begin the setup process. "

Yet I am not receiving this prompt.

I have logged into my account, encountered issues with my authenticator app and back up keys not being saved, and so signed up with a new mozilla account using my secondary google email. (This account I am raising this ticket with now. My primary account/email is [edited email from public] @gmail.com).

Hoping you can clarify or give an easy route into activating this wonderful new service you've announced. Am I right in understanding that it is different (ie. built-in and free?) to your Paid Service ?

Open 4 207

How can Firefox memory usage be reduced on long browsing sessions?

I often keep many tabs open for research, and Firefox memory usage grows significantly over time. Are there practical settings or habits that help manage memory without s… (read more)

I often keep many tabs open for research, and Firefox memory usage grows significantly over time. Are there practical settings or habits that help manage memory without sacrificing usability?

Open 4 217

I can’t verify my account because the verification link you sent my me is broken

Many verification emails have been sent. None of the links work. It’s also next to impossible to find a way to reach you so my account doesn’t get deleted. Smh…….. … (read more)

Many verification emails have been sent. None of the links work. It’s also next to impossible to find a way to reach you so my account doesn’t get deleted. Smh……..

Open 4 168

What's going on with my FireFox screen. How did I find myself in India? (based on "pocket news") Where's my window for searches?

When I logged in this morning my FireFox screen had changed. The window for searches had disappeared and the "pocket" selections were all about India and its events. None… (read more)

When I logged in this morning my FireFox screen had changed. The window for searches had disappeared and the "pocket" selections were all about India and its events. None of the previous options were there. What happened and how do I get back to where things were?

Robert Blackstock

Open 4 196

Firefox linux does not clean cookies on exit as selected in settings

I am using firefox on linux since ~10 years. Currently running latest FF on Kubuntu. I always had setting set to forget all cookies and session details except of search … (read more)

I am using firefox on linux since ~10 years. Currently running latest FF on Kubuntu. I always had setting set to forget all cookies and session details except of search history on exit.

Since approx 2-3 weeks (latest update?) those settings don't work. FF remembers everything regardless of settings I chose.

Does anyone have idea why this is happening now and how to fix it?

Open 4 60

No VPN button appears in my browers or tolldbar to use firefox's new VPN (I am in a country this has rolled out to

I tried the firefox VPN. I Followed the instructions at: https://support.mozilla.org/en-US/kb/built-in-vpn#w_are-any-websites-excluded-from-vpn-protection But no 'VPN' b… (read more)

I tried the firefox VPN. I Followed the instructions at:

https://support.mozilla.org/en-US/kb/built-in-vpn#w_are-any-websites-excluded-from-vpn-protection

But no 'VPN' button appears when I sign in (I am in a valid country and was told about the VPN by my browsers update). I have tried restarting and checking the toolbar, but the VPN button that is supposed to be there is not.

Open 4 108

Non Add-on

I have a issue with a browser add-on There is a triangle icon with Len dau English: triangle icon - Go to Top I can not find any way to remove or I have know Idea how it… (read more)

I have a issue with a browser add-on There is a triangle icon with Len dau English: triangle icon - Go to Top I can not find any way to remove or I have know Idea how it was installed

Any help please

Open 4 217

New Firefox backup feature backing up way too frequently

Hi everyone. Basically when the browser is (I think) idle while watching YouTube, FF is constantly backing up (the timestamp in the backup file name keeps getting updated… (read more)

Hi everyone.

Basically when the browser is (I think) idle while watching YouTube, FF is constantly backing up (the timestamp in the backup file name keeps getting updated). From the settings page I thought it once every 24 hours. I noticed from higher than normal CPU usage impacting FF and the Windows search indexer. Which reverted to normal once I disabled the backup.

I checked the about config:

  • browser.backup.scheduled.minimum-time-between-backups-seconds

Is set to 24 hours (86400 seconds)

But I also noticed:

  • browser.backup.scheduled.idle-threshold-seconds

Is set to 15 seconds(!). Is that what I think it is? Back up whenever there's a 15 sec idle window, regardless of the minimum? Can I safely make that 86400 seconds too, or does it do something else entirely?

Many thanks in advance.

Open 3 208

adobe

i regularly use a website for my taxi dispatch but for some reason it doesnt display dpf icons where they display on other browsers(chrome). i think its down to settings… (read more)

i regularly use a website for my taxi dispatch but for some reason it doesnt display dpf icons where they display on other browsers(chrome). i think its down to settings

Open 3 287

The instructions for the browser VPN setup are wrong

Hi, I got a message the browser was updated and a VPN option added. The instruction said there would be a button on the toolbar, there wasn't. It then said if not, go to … (read more)

Hi, I got a message the browser was updated and a VPN option added. The instruction said there would be a button on the toolbar, there wasn't. It then said if not, go to customize toolbar and add the button. However, there wasn't a button to add from the selection. So what's up??

Open 3 50