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Persistent Pop-up

Hello, Every time I log in to Outlook.com in Firefox a pop-up automatically appears below the address bar. The persistent pop-up: Add "outlook.live.com" as an application… (read more)

Hello,

Every time I log in to Outlook.com in Firefox a pop-up automatically appears below the address bar. The persistent pop-up: Add "outlook.live.com" as an application for mailto links? See screenshot attached.

Troubleshooting and modifying Settings to eliminate pop-ups and recommendations didn't stop the pop-up. Deleting Firefox beta and installing the standard version of Firefox didn't work either. The only way to manage this pop-up is to click on the "X" button to close it each time I open or refresh my Outlook.com home page. Then I get some screen space back.

Using Edge, the pop-up includes other options to choose from such as "Don't show this again", which I selected. I don't see the pop-up any more in Edge.

Why can't I get rid of this unwanted, persistent, recommendation pop-up in Firefox?

Thanks, Gordon

Asked by Gordon 3 months ago

Last reply by cor-el 3 months ago

Open tabs list in no order whatsoever!

I truly cannot fathom why a browser, in this day & age, cannot put the list of open tabs & windows in the drop-down menu, in even SOME KIND OF ORDER! But no, it'… (read more)

I truly cannot fathom why a browser, in this day & age, cannot put the list of open tabs & windows in the drop-down menu, in even SOME KIND OF ORDER! But no, it's nothing more than a long list, impossible to filter in any way, that is not in chronological, alphabetical, order of most recent used, no option to list via website or page title, etc. This is so ridiculously frustrating, along with the molasses lack of speed in opening up windows or tabs, that I'm on the verge of just chucking this entire app, for good. Why do our state-of-the-art advanced technological devices and apps, feel more like we're going backwards, and not forward??

Asked by StevenCee 3 months ago

Last reply by jscher2000 1 month ago

Firefox keep crashing

For some reason firefox keeps crashing when i have only a few tabs open. I have tried uninstalling all themes, exstentions and still the same while also submitting report… (read more)

For some reason firefox keeps crashing when i have only a few tabs open. I have tried uninstalling all themes, exstentions and still the same while also submitting report id to firefox yet with no improvements

Asked by AddictiveG 3 months ago

Last reply by Bithiah 2 months ago

New Firefox Install Popup

Every time I open my Firefox browser I get the Firefox popup that shows 2 options for me. Either install the new Firefox or I can "dismiss" the offer. I do not wish to in… (read more)

Every time I open my Firefox browser I get the Firefox popup that shows 2 options for me. Either install the new Firefox or I can "dismiss" the offer. I do not wish to install the "New" Firefox browser, but the popup does not quit showing up. I would like it gone, gone, gone. Please help.

Asked by steve furlan 1 month ago

Last reply by cor-el 1 month ago

newspaper headlines are now blue text

Ever since the upgrade to Firefox 91.0 all news articles and headlines are shown in Blue Text instead of black. When I downgrade to the previous Firefox all the text is b… (read more)

Ever since the upgrade to Firefox 91.0 all news articles and headlines are shown in Blue Text instead of black. When I downgrade to the previous Firefox all the text is back to Black. I'd like to keep the new Firefox upgrade but have my text shown as Black. I've tried changing the Font Color in Preferences but that has no effect. Is anyone else having this issue with the upgrade to Firefox 91? I'm using a Macbook with High Sierra. Thank you for any help, I appreciate it. b. giovinazzo

Asked by bgstreet57 3 months ago

Last reply by FredMcD 3 months ago

Infinite scroll and Unnecessary Horizontal scroll

Windows 10 Pro 20H2, Firefox 91.0.1 In a specific webpage, Horizontal scrollbar shows up and extends or shrink how I move my cursor. On the infinite scroll, As long as I… (read more)

Windows 10 Pro 20H2, Firefox 91.0.1

In a specific webpage, Horizontal scrollbar shows up and extends or shrink how I move my cursor. On the infinite scroll, As long as I keep moving my cursor, The page goes forever. It supposed to end.

I've tried it with Safe mode and no change. Same behavior. Other browsers are working fine.

I'm not sure if this is a page specific issue or not. Most webpages are fine except for that. Here's the page source in case you need to test:

view-source:https://angusnicneven.com/Gate_Information

Asked by gumballslime 3 months ago

Last reply by cor-el 3 months ago

Why is the scrollbar in Firefox changing color on certain sites like Youtube?

I have noticed in the last few days that the scrollbar has been changing colors from site to site. On most, it remains a light grey, but on some sites, most notably Youtu… (read more)

I have noticed in the last few days that the scrollbar has been changing colors from site to site. On most, it remains a light grey, but on some sites, most notably Youtube, it has turned a darker color, with the scrollbar turning outright black on videos now from Youtube, but only if I'm not signed in. Meanwhile if I'm signed in, it's a darker shade of gray, but not outright black. Does anyone know what's causing this? I will include screenshots, with the scrollbars circled. The first shows the scrollbar in its normal coloration, and the following three showing Youtube, first on its main page, then one with me signed in, another with me signed out, growing progressively darker.

Is this a glitch, or something to do with their coding, or what? If someone can answer this, I'd love to know what I'm dealing with here.

Asked by Marc7 3 months ago

Last reply by cor-el 3 months ago

Cannot see outlines / everything looks weird

Hi there, My Firefox updated (on Mac) and now the "appearance" is awful. There are no outlines on anything so on a number of websites I cannot see buttons to click... its… (read more)

Hi there,

My Firefox updated (on Mac) and now the "appearance" is awful. There are no outlines on anything so on a number of websites I cannot see buttons to click... its just so much white. I have tried to change themes in the add-ons area, but they seem to just change the tabs appearance and upper bar. Can I make it go back to the way it was? Or what "add-on" can I use to allow me to see things with outlines etc. I am showing an example of the same website in Firefox and in Chrome. I am going to have to stop using Friefox if i cannot fix this. Thank you!

Asked by bahamasstar 3 months ago

Last reply by FredMcD 3 months ago

Firefox error “Code execution cannot proceed because Vcruntime140_1.dll was not found"

Firefox (V-91.0.1) stopped working immediately after uninstalling the Mozilla VPN with an error “Code execution cannot proceed because Vcruntime140_1.dll was not found." … (read more)

Firefox (V-91.0.1) stopped working immediately after uninstalling the Mozilla VPN with an error “Code execution cannot proceed because Vcruntime140_1.dll was not found." I unstalled and re-installed Firefox several times, but the error persisted. After reviewing feedback from other users with the same problem on the Firefox support website I looked for the Vcruntime140_1.dll file in the \Program Files\Mozilla Firefox folder on 2 other Windows 10 systems on my network with Firefox (V-91.0.1) running successfully, but it was not on either system. All 3 systems are 64 bit running Windows Version 21H1. However, I was able to locate a version of the "_1" file (size 44.7 kb) in the MS Edge folder located in \Program Files (x86)\Microsoft\Edge\Application\92.0.902.73. I copied the file from the Edge folder to the \Program Files\Mozilla Firefox folder and Firefox has been working fine for 2 days now, I can only hope it continues to work properly.

At this point I believe there are 3 issues that need to be understood. 1.) This will probably happen to other people and should be addressed in the Firefox install software. 2.) The problem created by the Mozilla VPN uninstall software needs to be understood and corrected. 3.) Why don't all systems of what appear to be the same configuration require the "_1" file.

Asked by nichols.richard 3 months ago

Last reply by FredMcD 3 months ago

FireFox is not displaying correctly for some reason unknown

Two nights ago my MacBook Pro did a system update. When I came back to my computer in the morning and pulled up FireFox, it was black and white with not showing certain i… (read more)

Two nights ago my MacBook Pro did a system update. When I came back to my computer in the morning and pulled up FireFox, it was black and white with not showing certain icons and text font looking weird and just all around messed up. For example, for my job's website there is none of the colors that should be there and it looks really off. For Google Sheets, I use highlights to help know where I am in a process of working but when I click on the icon to show me the highlight colors it is all white with a few white boxes. When I take the cursor to an area, it will show me a small box with what the color is and I can still click and get a color. So it is like the viewing of FireFox is messed up and I don't know how to get it back to normal. When I go to another website, like IXL.com, and try to select an answer, you can't see what has been selected and you don't see the box around "submit" to make he button image. I have uploaded my screen images of what I am talking about, including one of this support page because I have a feeling this is not how it is suppose to look.

Asked by kahless1978 3 months ago

Last reply by FredMcD 3 months ago

Crashing when trying to print on Mac

Firefox crashes immediately every time I try to print on my Mac. Version is up to date, and I have tried in troubleshooting mode and it still crashes when I try to print.… (read more)

Firefox crashes immediately every time I try to print on my Mac. Version is up to date, and I have tried in troubleshooting mode and it still crashes when I try to print. Here are some recent crash reports:

bp-d2db7231-9ee0-491a-a274-bbb8c0210819 bp-3c449ebd-e139-4620-9b28-997690210819 bp-0897bbd5-0f1b-4266-8dda-b5d110210819 bp-1d58bb68-8965-4be3-b850-e293b0210819

Asked by nate_ela 3 months ago

Last reply by cor-el 3 months ago

Webpages and graphics NOT loading correctly

Hello community, please help: I'm running a macbook Pro with macOS Big Sur Version 11.4 I'm using Firefox 91.0.1 (64-bit) For some reason - maybe an update - websites and… (read more)

Hello community, please help:

I'm running a macbook Pro with macOS Big Sur Version 11.4

I'm using Firefox 91.0.1 (64-bit)

For some reason - maybe an update - websites and images are no longer loading correctly. I've attached some screenshots (comparing Chrome to Firefox) so you can see the issues.

Please help me get FF back to normal. Its basically useless for now.

Thanks, Jason

Asked by jasonjoyner1 3 months ago

Last reply by cor-el 3 months ago

Images not loading on ios

Hi volunteers, thank you. I have been using Firefox for ever - on my macbook air, catalina, usig 91.01.01 Firefox version. Until last week everything was fine - -then a… (read more)

Hi volunteers, thank you.

I have been using Firefox for ever - on my macbook air, catalina, usig 91.01.01 Firefox version.

Until last week everything was fine - -then all of a sudden images and icons on some website were not loading properly, if at all. like www.microsoft.com and www.mandalina.com . The images are fine on Safari just not FF.

I erased FF and cleaned everything and uploaded a new browser, same problem.

Have I accidentally done something ?

Thanks

Asked by thomas211 3 months ago

Last reply by cor-el 3 months ago

No new tab + button in 91.0.1

I just had to both do a refresh and an update on my firefox browser, and after which, the + button to open a new tab is gone. For me and my work, this is infinitely more … (read more)

I just had to both do a refresh and an update on my firefox browser, and after which, the + button to open a new tab is gone. For me and my work, this is infinitely more convenient than using ctrl + t, so I'm pretty desperate to get it back to the point that I will jump ship to Chrome if I can't.

It's not available to add on in the customization screen either, so I'm really concerned that firefox just removed it entirely with this update.

I'm not sure why they keep changing the template, but for me, this is a hill I'll die on. Please help.

Asked by afgg87 3 months ago

Last reply by FredMcD 3 months ago

Xero Crashes when I return to "Dashboard"

I get the following message when in Xero if I leave "dashboard" and then try to return to it. I have cleared ALL history and cookies TWICE nothing changes. Xero works fin… (read more)

I get the following message when in Xero if I leave "dashboard" and then try to return to it. I have cleared ALL history and cookies TWICE nothing changes. Xero works fine in Edge (Shit) and Chrome (double Shit)

I have remove the tracking protection for the site as well


The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

Asked by gary55wands 3 months ago

Last reply by graham35 3 months ago

web pages no longer display properly

Version 91.0.1 - Since the upgrade 90% of my web pages do not format correctly. Text is now displayed in white panels in the middle of what was once a block of text. Mo… (read more)

Version 91.0.1 - Since the upgrade 90% of my web pages do not format correctly. Text is now displayed in white panels in the middle of what was once a block of text. Modifyable fields are no longer out lined in a text box. I am not sure what version I upgraded from, but it was the version before this one. I have a MacBook Pro/OS version 11.2.3. Any ideas?

How can I go back to the previous version? I really do not like these changes.

Asked by apweir12 3 months ago

Last reply by cor-el 3 months ago