Firefox Community Forum

I get the message: We're Sorry Firfox had a problem and crashed. We'll try to restore your tabs and windows. To help us diagnose and fix this problem, you can send us a crash report. I sent the crash report multiple times.

I added a screenshot of my MacBook Air info.

The details are: AvailablePhysicalMemory: 1700704256 AvailableSwapMemory: 0 BackgroundTaskMode: 0 BuildID: 20260216153405 CrashTime: 1773448580 DOMFissionEnabled: 0 DOMIPCEnabled: 0 HeadlessMode: 0 InstallTime: 1772203700 LastStartupWasCrash: 1 MacAvailableMemorySysctl: 75 MacMemoryPressure: Normal MacMemoryPressureCriticalTime: Unset MacMemoryPressureNormalTime: 1773448580 MacMemoryPressureSysctl: 1 MacMemoryPressureWarningTime: Unset MozCrashReason: MOZ_CRASH(NS_ERROR_OMNIJAR_OR_DIR_MISSING) ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox PurgeablePhysicalMemory: 248750080 ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 15923 StartupCacheValid: 0 StartupCrash: 1 StartupTime: 1773448579 SubmittedFrom: Client Throttleable: 1 TotalPhysicalMemory: 8589934592 UptimeTS: 1.104864563 Vendor: Mozilla Version: 148.0 This report also contains technical information about the state of the application when it crashed.

1. 1. Steps to reproduce

Open several tabs, in settings, check «ouvrir les fenêtres et onglets précédents», quit firefox.

1. 1. 1. Expected behavior

On startup, Firefox should reopen with the same tabs before shutdown.

1. 1. 1. Actual behavior

Firefox opens with one empty tab. Forcing me to got to «history -> recently closed windows -> restore» everytime I quit Firefox or shutdown the mac.

1. 1. 1. Device & build information

• Device: MacOs Tahoe 26
• Build version: firefox 148.0.2
• First seen version: MacOs Sequoia

1. 1. 1. Notes

Fresh migration from Win 11 to Mac. tabs, passwords, bookmarks, plugins migrated from win to mac. Attachments:

I just accidentally deleted a day of history, now it has to relearn a bunch of stuff.

Please add support for undo, so that if you do it by accident, you can reverse it.

What seems like ages ago Firefox stopped displaying bookmarks I addition it would not add new bookmarks nor restore the existing ones. I've gone through all of the corrective procedures listed on and off but nothing works. As a final attempt I deleted the program and reinstalled it. No change. It seems to me that perhaps a missing file from another program or system is missing. Maybe!

I have been using an alternate system for some time. When installed it had no problem finding all of the Firefox bookmarks and placed them on the menu bar as "Firefox Bookmarks". I have no issues with using them but all new ones are stored in the current browser. Thus the new ones do not go into the folders previously set up. I've avoided moving them manually to the new system due to the volume but I am ready to bite the bullet.

I prefer Firefox but it's just not working.

Can anyone save Firefox for me.

During the week of March 7-13, 2026, upgrade(s) caused the size of my bookmarks, fonts and tabs to shrink to barely readable (see attachment) in the Firefox browser window on my Windows 11 PC. I've tried every internet base advice article. How do I increase the size of them?

Following https://support.mozilla.org/en-US/kb/troubleshoot-firefox-crashes-closing-or-quitting

Crash Reports (Newest to Oldest, starting with troubleshoot mode: https://crash-stats.mozilla.org/report/index/bp-c5831b14-736e-4a37-a0f5-9eb170260310 https://crash-stats.mozilla.org/report/index/bp-ed2fcada-4566-4a83-9adb-5554d0260304 https://crash-stats.mozilla.org/report/index/bp-74a45b0c-663a-4c0d-981a-460cd0260304 https://crash-stats.mozilla.org/report/index/bp-98feeed5-7fef-4c7b-aaa9-562930260303

Occurs since end February, so probably since 148.0-1 Always in the same place in libgio-2.0.so.0

I will try to roll back to 147.0.4-1

As of yesterday my Firefox browser no longer displays some screens within Amazon Prime correctly. It displays what should be images as text, which is difficult to read, unlike Microsoft Edge, which displays the Amazon webpage correctly. I am running Windows 10 with a support extension through October 2026, so could it be an update from Microsoft Windows or Mozilla Firefox that has caused the problem. Thanks for your help.

Michael Archer [edited email from community support forum]

I have had this problem in the past, but now its back again. At first I just reset my password every time, then I set up the password to be auto-filled. I have had no sign-in failures for months. At one point i did figure out how to check my sign in history to see the failed attempts, and there were none. That was a long time ago, and I have since forgotten how to check this. The problem does seem to be with firefox as it does not happen with chrome.

I have a macbook air laptop (late 2010) and have been using the latest version of Firefox browser for browsing. It's one of the few browsers still available. Google is popping up with the message that my browser is no longer supported. Do you have any suggestions about a browser that may work (other than a new computer please)? Will Firefox be coming up with a new extended version that will work? Thanks!

https://1drv.ms/x/c/b995e0ec7736c180/IQALH00OXltRS5FH4UxpgpA5ATOjGo0hRxTtCNWLZ-opvds?e=4%3a00477a01e3044a6b9f8485f4254c206a&sharingv2=true&fromShare=true&at=9

"i am getting an er00r massage saying 'voise calling is not supported on this browser' whil trying to makea call on fasebook massenger using firefox.i have airedy tried restarting the browser, but it didn`t work. please help me fix this."

Ich habe das Problem, dass ich in einer Anwendung in Firfox die Tasten nicht drücken konnte. Also bin ich auf reparieren gegangen. Jetzt habe ich alle meine Einstellungen verloren! Wie komme ich wieder zurück?