Showing questions tagged: Show all questions

Firefox fills disk space to 0 bytes few times a day

Hello! I’ve been having quite strange problem with Firefox for a few months since version 80.X on clean Windows 10 (reinstalled from scratch after secure erase; the lates… (read more)

Hello!

I’ve been having quite strange problem with Firefox for a few months since version 80.X on clean Windows 10 (reinstalled from scratch after secure erase; the latest 20H2 version with all updates installed). It’s worth to mention that I’ve been using Firefox like 15 years and never had an issue like this before.

Firefox just fills up system drive completely (50+GB to 0 bytes remaining) few times a day under active usage. It happens randomly and I can’t identify the reason. I also can’t find any actual files saved on disk because it seems to be related to NTFS cache. I’ve tried disabling the following settings with no success:

browser.cache.disk.enable cached-web-content_cached-web-content browser.cache.memory.enable browser.cache.disk.smart_size.enabled

And couldn’t find any solution unfortunately. I usually have 2 windows opened ("common" and private) with 10 to 30 tabs each which is not much at all for i7/16GB I believe. This problem is extremely annoying and seriously affects SSD life so I'd really appreciate if someone would help me to resolve it. Thanks in advance!

Asked by eqall 1 day ago

Last reply by cor-el 3 minutes ago

How does one get rid of this awful new Print layout module?

I realize Firefox is free, so I should not complain, but why oh why has Mozilla changed the Firefox print interface in Version 86? Print Preview has gone. The controls a… (read more)

I realize Firefox is free, so I should not complain, but why oh why has Mozilla changed the Firefox print interface in Version 86? Print Preview has gone. The controls are on the wrong side. It now resembles Google Chrome, which is just horrendous! Half the options are hidden so it takes twice as long to do what one wants to do. The interface is much more clumsy. I could go on. How do I reverse this? I cannot work with it! I uninstalled v86 and installed v85, and the horrendous print layout is still there!! Thanks in advance

And why is Firefox feebback page no longer working?

Asked by brox1026 3 hours ago

Last reply by TyDraniu 3 hours ago

Firefox Crashes Every Time When Opened

Hi. For the past few days, Firefox crashes every time it is opened. Please advise how I resolve this issue. Thanks very much. AdapterDeviceID: 0x1616 AdapterDriverVersio… (read more)

Hi. For the past few days, Firefox crashes every time it is opened. Please advise how I resolve this issue. Thanks very much.


AdapterDeviceID: 0x1616 AdapterDriverVersion: 20.19.15.4549 AdapterSubsysID: 00000000 AdapterVendorID: 0x8086 Add-ons: doh-rollout%40mozilla.org:2.0.0,formautofill%40mozilla.org:1.0,screenshots%40mozilla.org:39.0.0,webcompat%40mozilla.org:19.0.0,default-theme%40mozilla.org:1.1,google%40search.mozilla.org:1.1,amazondotcom%40search.mozilla.org:1.3,wikipedia%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.3,ddg%40search.mozilla.org:1.1 AvailablePageFile: 6019948544 AvailablePhysicalMemory: 1241309184 AvailableVirtualMemory: 138531290202112 BIOS_Manufacturer: Insyde BreakpadReserveAddress: 2295517675520 BreakpadReserveSize: 83886080 BuildID: 20210222142601 CPUMicrocodeVersion: 0x2b ContentSandboxCapable: 1 ContentSandboxLevel: 6 CrashTime: 1614172847 DOMIPCEnabled: 1 ExperimentalFeatures: browser.startup.homepage.abouthome_cache.enabled,network.cookie.sameSite.laxByDefault,network.cookie.sameSite.noneRequiresSecure,network.cookie.sameSite.schemeful,layout.css.constructable-stylesheets.enabled,layout.css.focus-visible.enabled,layout.css.grid-template-masonry-value.enabled,devtools.inspector.color-scheme-simulation.enabled,devtools.inspector.compatibility.enabled,devtools.webconsole.input.context,devtools.debugger.features.windowless-service-workers,fission.autostart,network.http.http3.enabled,image.avif.enabled,media.videocontrols.picture-in-picture.allow-multiple,print.tab_modal.enabled,dom.input_events.beforeinput.enabled,dom.forms.inputmode,network.preload,dom.webgpu.enabled,privacy.webrtc.globalMuteToggles FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 GPUProcessLaunchCount: 2 GPUProcessStatus: Destroyed GraphicsCriticalError: |[0]CP+[GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=235.502) |[1]CP+[GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=235.502) |[2][GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=235.662) |[3][GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=235.662) |[4][GFX1-]: GPU process disabled after 2 attempts (t=456.282) |[5]CP+[GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=456.282) |[6]CP+[GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=456.282) |[7][GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=456.282) |[8][GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=456.282) |[9]CP+[GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=456.282) |[10][GFX1-]: Compositors might be mixed (5,1) (t=456.442) InstallTime: 1614171546 LauncherProcessState: 0 MemoryErrorCorrection: None ModuleSignatureInfo: {"Microsoft Windows":["DWrite.dll","kernel32.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll"]} Notes: FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ OMTP? OMTP+3 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 504 StartupCrash: 0 StartupTime: 1614172771 SystemMemoryUsePercentage: 70 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20210222142601","version":"86.0","vendor":"Mozilla","displayVersion":"86.0","platformVersion":"86.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":4011,"virtualMaxMB":134217728,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":61,"stepping":4,"l2cacheKB":256,"l3cacheKB":3072,"speedMHz":1995,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"installYear":2020,"hasSuperfetch":true,"hasPrefetch":true,"name":"Windows_NT","version":"10.0","locale":"en-MY","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":18363,"windowsUBR":1379},"hdd":{"binary":{"model":"HGST HTS545050A7E680","revision":"GR2OA350","type":"HDD"},"profile":{"model":"HGST HTS545050A7E680","revision":"GR2OA350","type":"HDD"},"system":{"model":"HGST HTS545050A7E680","revision":"GR2OA350","type":"HDD"}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"Intel(R) HD Graphics 5500","vendorID":"0x8086","deviceID":"0x1616","subsysID":"00000000","RAM":0,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"20.19.15.4549","driverDate":"11-10-2016","GPUActive":true}],"monitors":[{"screenWidth":1366,"screenHeight":768,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"basic","hwCompositing":{"status":"blocked:GPU_PROCESS_FALLBACK_TO_SOFTWARE"},"gpuProcess":{"status":"failed"},"wrQualified":{"status":"available"},"webrender":{"status":"unavailable:FEATURE_FAILURE_GPU_PROCESS_DISABLED"},"wrCompositor":{"status":"available"},"wrSoftware":{"status":"denied"},"openglCompositing":{"status":"unused"},"omtp":{"status":"available"},"advancedLayers":{"status":"blocked:FEATURE_BLOCKED_BY_WEBRENDER_USAGE"},"d3d11":{"status":"blocked:GPU_PROCESS_FALLBACK_TO_SOFTWARE"},"d2d":{"status":"blocked:GPU_PROCESS_FALLBACK_TO_SOFTWARE","version":"1.1"}}},"appleModelId":null,"sec":{"antivirus":["Avira Antivirus"],"antispyware":null,"firewall":["COMODO Firewall","Windows Firewall"]},"isWow64":false,"isWowARM64":false},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":false,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-MY","en-US"],"regionalPrefsLocales":["en-MY"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.search.region":"MY","browser.search.widget.inNavBar":false,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":6},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"attribution":{"campaign":"%2528not%2Bset%2529","content":"%2528not%2Bset%2529","experiment":"%2528not%2Bset%2529","medium":"referral","source":"www.bing.com","ua":"edge","variation":"%2528not%2Bset%2529"},"defaultSearchEngine":"google-b-d","defaultSearchEngineData":{"loadPath":"[other]addEngineWithDetails:google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-d&q="}},"profile":{"creationDate":18682,"firstUseDate":18682},"addons":{"activeAddons":{"doh-rollout@mozilla.org":{"version":"2.0.0","scope":1,"type":"extension","updateDay":18680,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"This used to be a Mozilla add-on that supported the roll-out of DoH, but now only exists as a stub t","name":"DoH Roll-Out","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18680},"formautofill@mozilla.org":{"version":"1.0","scope":1,"type":"extension","updateDay":18680,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18680},"screenshots@mozilla.org":{"version":"39.0.0","scope":1,"type":"extension","updateDay":18680,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18680},"webcompat@mozilla.org":{"version":"19.0.0","scope":1,"type":"extension","updateDay":18680,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18680}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"A theme with the operating system color scheme.","name":"Default","userDisabled":false,"appDisabled":false,"version":"1.1","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18682,"updateDay":18682},"activePlugins":[],"activeGMPlugins":{"gmp-gmpopenh264":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"bug-1683348-rollout-tab-modal-print-ui-roll-out-release-84-85":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"2530f6bf-b7ac-45ba-81a8-cf4cf648f427"},"bug-1691496-pref-activity-stream-pocket-new-tab-logged-out-save-on-release-86-86":{"branch":"variant_c","type":"normandy-exp","enrollmentId":"ec36a765-bd09-4bce-a8d5-5a3f11d2d336"}}} ThreadIdNameMapping: 11076:"IPC I/O Parent",1756:"Timer",12032:"Link Monitor #1",11280:"Socket Thread",11720:"Permission",10164:"JS Watchdog",10916:"JS Helper",8632:"JS Helper",6048:"JS Helper",7796:"JS Helper",12260:"IPC Launch",7140:"WindowsVsyncThread",6028:"Compositor",10996:"ImageIO",10404:"IPDL Background",7312:"TRR Background",2336:"Cache2 I/O",8656:"Cookie",3888:"Worker Launcher",12124:"DOM Worker",8060:"QuotaManager IO",10848:"IndexedDB #1",5404:"StyleThread#1",8200:"StyleThread#0",9064:"StyleThread#2",4696:"ImageBridgeChld",10464:"GMPThread",8536:"ProcessHangMon",7716:"TaskController Thread #0",9404:"TaskController Thread #1",8996:"TaskController Thread #2",10780:"Untrusted Modules",8124:"BackgroundThreadPool #2",11904:"ProxyResolution",6300:"Cache I/O",2972:"BgIOThreadPool #1",8688:"DNS Resolver #1",11156:"DNS Resolver #2",3860:"HTML5 Parser",11408:"mozStorage #1",7808:"DNS Resolver #3",932:"mozStorage #2",11112:"mozStorage #3",11104:"DOM Worker",2936:"localStorage DB",7712:"localStorage DB",2212:"SSL Cert #1",6484:"StreamTrans #5",11244:"URL Classifier",11296:"StreamTrans #6",10928:"COM MTA",7344:"IndexedDB #6",228:"StreamTrans #7",9732:"mozStorage #4",11776:"DOM Worker",5988:"StreamTrans #8",12152:"SaveScripts",12072:"PlayEventSound", Throttleable: 1 TotalPageFile: 9574559744 TotalPhysicalMemory: 4205850624 TotalVirtualMemory: 140737488224256 URL: about:crashes UptimeTS: 754.25227 Vendor: Mozilla Version: 86.0 Winsock_LSP: Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445

AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by avxtp 6 days ago

Last reply by FredMcD 4 hours ago

No longer able to print

Started yesterday March 1st. Linux Mint Firefox 86 Brother HLL 2300 printer Was working fine day before. Went to print and it stops after (it appears) to start sending… (read more)

Started yesterday March 1st. Linux Mint Firefox 86 Brother HLL 2300 printer

Was working fine day before. Went to print and it stops after (it appears) to start sending to the printer. Pops up an error message. Run diagnose and it returns with "The printers state message is "Filter Failed"

Prints fine with any other browser of software.

I have tired all the reset printers instructions on here. Including editing the config file.

Asked by Kudzu 4 hours ago

Last reply by jscher2000 4 hours ago

Firefox occasionally crashes

Hey, on one of my notebooks (Thinkpad E495) FF occasionally crashes. This started happening a few months ago. Before I've been using FF on the same machine for years with… (read more)

Hey,

on one of my notebooks (Thinkpad E495) FF occasionally crashes. This started happening a few months ago. Before I've been using FF on the same machine for years without any issues. It's pretty random but usually happens at least once a day, usually shortly after startup or wakeup from hibernate mode. A while ago it used to even crash back to back twice in a row meaning after I reopened it, it immediately closed again and only worked after I selected to restore the previous session after the 2nd reopen. Nothing is registered under about:crashes and I don't see any errors in the system event log.

I already tried to disable hardware acceleration and reinstalled FF completely without any addons besides a different adblocker. I cannot really reproduce the crash in safe-mode but don't really want to browse the web for possibly hours without an adblocker.

Any ideas what this could be or what else I could try? Maybe downgrade to a previous version?

Asked by banshee999 6 days ago

Last reply by FredMcD 6 hours ago

firefox crash ubuntu 18.04

Hi Firefox has been crashing on my linux system since february 27th Whether I attempt to start it safe mode or not, it will crach on startup, and Mozzilla Crash Reporter… (read more)

Hi Firefox has been crashing on my linux system since february 27th Whether I attempt to start it safe mode or not, it will crach on startup, and Mozzilla Crash Reporter GUI will open. If I attempt to run it from the terminal in safe mode, the following error message appears in the console ExceptionHandler::GenerateDump cloned child 21529 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal...

This is the content of the most recent file in ~/.mozilla/firefox/Crash Reports/pending


{"AdapterDeviceID":"0x0166","AdapterDriverVendor":"mesa/i965","AdapterDriverVersion":"20.0.8.0","AdapterVendorID":"0x8086","AvailablePageFile":"0","AvailablePhysicalMemory":"122281984","AvailableSwapMemory":"1374183424","AvailableVirtualMemory":"1683070976","BuildID":"20210222142601","CrashTime":"1614523618","DesktopEnvironment":"gnome","EMCheckCompatibility":"true","FramePoisonBase":"9223372036600930304","FramePoisonSize":"4096","InstallTime":"1614417559","IsWayland":"0","IsWaylandDRM":"0","MozCrashReason":"OOB","Notes":"Ubuntu 18.04.5 LTSFP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP- ","ProductID":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","ProductName":"Firefox","ReleaseChannel":"release","SafeMode":"1","SecondsSinceLastCrash":"10","ServerURL":"https://crash-reports.mozilla.com/submit?id={ec8030f7-c20a-464f-9b0e-13a3a9e97384}&version=86.0&buildid=20210222142601","StackTraces":{"crash_info":{"address":"0","crashing_thread":0,"type":"SIGSEGV /SEGV_MAPERR"},"modules":[{"base_addr":"0x7f212ff74000","code_id":"1e756486b2b98ce1a7aaf89f21df80a87ae917ae","debug_file":"libxul.so","debug_id":"8664751EB9B2E18CA7AAF89F21DF80A80","end_addr":"0x7f21384f3000","filename":"libxul.so","version":""}],"status":"OK","threads":[{"frames":[{"ip":"0x7f2135a23a0b","module_index":0,"trust":"context"},{"ip":"0x7f2134e1fa7e","module_index":0,"trust":"scan"}]}]},"StartupCrash":"1","StartupTime":"1614523616","TelemetryClientId":"eedb5a75-0b05-48d7-9f0b-e0ff7d7a1bef","TelemetryServerURL":"https://incoming.telemetry.mozilla.org","TelemetrySessionId":"54d80b9d-456a-4e17-9863-807eb6a296b8","ThreadIdNameMapping":"9568:\"IPC I/O Parent\",9569:\"Timer\",9570:\"Netlink Monitor\",9571:\"Socket Thread\",9572:\"Permission\",9575:\"JS Watchdog\",9576:\"JS Helper\",9578:\"JS Helper\",9579:\"JS Helper\",9577:\"JS Helper\",9587:\"Cache2 I/O\",9588:\"Cookie\",9589:\"StreamTrans #1\",9591:\"DOM Worker\",9593:\"IPDL Background\",9594:\"StreamTrans #2\",9605:\"StreamTrans #3\",9614:\"QuotaManager IO\",9629:\"IndexedDB #1\",9701:\"Worker Launcher\",9755:\"SoftwareVsyncThread\",9756:\"Compositor\",","TotalPageFile":"5408432128","TotalPhysicalMemory":"4028993536","UptimeTS":"1.39140296","Vendor":"Mozilla","Version":"86.0"}

What can I do to get fireworks working again?

Best wishes,

Will

Asked by william23b 2 days ago

Last reply by jonzn4SUSE 19 hours ago

Mozilla Firefox crash

Hi, I tried to open the Mozilla Firefox today, but it crashes inmediately. this never happened before. Attached the message I get everytime I try to open Firefox browser.… (read more)

Hi,

I tried to open the Mozilla Firefox today, but it crashes inmediately. this never happened before. Attached the message I get everytime I try to open Firefox browser. I would appeciate your asssistance.

Thanks.

Asked by maithuna5 1 day ago

Last reply by FredMcD 1 day ago

Firefox on one of computer is not working at

GM Last Saturday morning Firefox crashed and my troubles started. Firefox works fine 2 other computers in the house just mine seems to affected. I have done everything… (read more)

GM Last Saturday morning Firefox crashed and my troubles started. Firefox works fine 2 other computers in the house just mine seems to affected. I have done everything that I could find on line to no avail. I would like some help PLEASE Greg

Asked by gregor13 1 day ago

Last reply by FredMcD 1 day ago

FIrefox does not load anything, including local, external, and firefox config pages.

Problem: FIrefox suddenly quit working. Firefox refuses to load anything including local, external, and firefox config pages. When attempting to go to a webpage or config… (read more)

Problem: FIrefox suddenly quit working. Firefox refuses to load anything including local, external, and firefox config pages. When attempting to go to a webpage or config page by pressing the enter button nothing happens and the page is entirely blank. The developer console does not open. After about 2 minutes of not doing anything, it crashes. Issue persists past re-installs. I am unable to submit a bug report as normal(I only have pending crash reports), as when I attempted, it said "something unexpected happened" and then the bug report itself crashes.

Chrome works normally as expected.

Troubleshooting steps taken:

  • Refresh and safe mode
  • Launched in incognito
  • apt-get purge
  • Removing profile
  • removing .mozilla, .adobe, .macromedia, /etc/firefox, firefox-extensions, .cache
  • installing nightly, beta, reinstalled multiple times.

Current workaround: Using chrome

Machine information Ubuntu 20.04.2 Kernel Version: 5.4.0-66-generic

Relevant image of issue and contents of detail tabs attached.

Asked by mario65889 1 day ago

Last reply by FredMcD 1 day ago

Brower

Soooo idk why this is happening to my firefox whenever i search things this always happen. I dont know how to fix it. If anyone can help me that would be great. Thank you… (read more)

Soooo idk why this is happening to my firefox whenever i search things this always happen. I dont know how to fix it. If anyone can help me that would be great. Thank you

Asked by ken198611 1 day ago

Last reply by FredMcD 1 day ago

MOZILLA_PKIX_ERROR_REQUIRED_TLS_FEATURE_MISSING

Dear All, I tried to upload a free ssl certificate to make my site sicure. With other browser I don't have any problems, but with Firefox I received this message: MOZILLA… (read more)

Dear All, I tried to upload a free ssl certificate to make my site sicure. With other browser I don't have any problems, but with Firefox I received this message: MOZILLA_PKIX_ERROR_REQUIRED_TLS_FEATURE_MISSING Someone have any solution about? Thanks to all.

Digital5

Asked by digital5 1 day ago

Last reply by TyDraniu 1 day ago

Cannot click okay on the download dialogue

Whenever I click on a file to download in Firefox the dialogue box pops up asking what I would like to do with the file. I can select Open or Save as usual, but no matter… (read more)

Whenever I click on a file to download in Firefox the dialogue box pops up asking what I would like to do with the file. I can select Open or Save as usual, but no matter what I press or how long I wait the ok button remains greyed out and unselectable. This means I can't download anything in Firefox which is very frustrating. Downloading works fine in other browsers.

So far I have run the refresh thing on Firefox which hasn't helped. I do not have any Parental Controls on as far as I know, this is a brand new computer, no children use any computers in this house and I have never activated anything like that. I have also cleared the downloads folder which had no affect either.

I just can't work out why it isn't working.

Asked by katherine.f 1 day ago

Last reply by user3585702 1 day ago

Firefox hangs/freezes after 85 update.

Hi everyone, After the 85.0.0 update and still now with 85.0.1 and 85.0.2 firefox crashes. It's usually happened with clicking a link that'll take action outside of fire… (read more)

Hi everyone,

After the 85.0.0 update and still now with 85.0.1 and 85.0.2 firefox crashes. It's usually happened with clicking a link that'll take action outside of firefox (not a url link but a download attachment link in gmail or a print link). I've also had it happen with placing links from the search bar to the bookmark bar, and just recently opening up the 'show all bookmarks' window.

It'll hang, i won't be able to click anything, and then it'll give me the 'close window' screen. It's never fully crashed and given me an error message. I start up firefox again, restore the session and everything is back to where it was.

I've tried refreshing. I've tried creating a new profile. I've tried uninstalling and downloading 85 direct from mozilla. Nothing seems to be working. I'm going to see how it does for a bit in safe mode, but all the add-ons I have I've had way before the 85 update and all of them are recommended by mozilla.

I'm all ears (eyes?) for solutions!

Asked by info4851 1 week ago

Last reply by jscher2000 1 day ago

Firefox 86 Crash On Startup

I'm currently running Ubuntu 20.04 although this problem began yesterday while I used Ubuntu 18.04. Simply put, I went to sleep on February 26 and on February 27 when I t… (read more)

I'm currently running Ubuntu 20.04 although this problem began yesterday while I used Ubuntu 18.04. Simply put, I went to sleep on February 26 and on February 27 when I tried to start up firefox I only get the crash reporter. I am able to run 78.8.0esr thankfully, however I would greatly prefer to use the latest version of the browser. I can think of nothing I did between shutting down my browser on the 26 and waking up the next morning. Firefox will not start up in safe mode. I clean install from the snap store or ubuntu repositories has done nothing.

Below is my crash ID and i've attached all the details the crash reporter gives me.

Crash ID: bp-2e4e360d-605b-4fa6-9cdf-17eb90210227

Asked by jyevoli01 2 days ago

Last reply by cor-el 2 days ago

Disable Firefox Disk Cache Completely

Hello, I recently purchased a SSD and I am using it. I was shocked to see that my SSD's TBW was 800GB in just 2 months whereas I never write any big files and then I real… (read more)

Hello, I recently purchased a SSD and I am using it. I was shocked to see that my SSD's TBW was 800GB in just 2 months whereas I never write any big files and then I realize that Firefox was eating my TBW and I have disabled some features in "about:config".

Those features are: browser.cache.disk.enable = false browser.cache.disk_cache_ssl = false browser.cache.memory.enable = true


But disabling those things did not helped me. I am trying to save my TBW. I want Firefox to never write anything in my SSD. I want to disable cache forever. I want Firefox to store all cache in Memory. I know it will take more internet bandwidth but no problem for me.

Can I tweak these settings in about:config?

browser.cache.disk.capacity = 0 or 1 (Not use if 0 means unlimited or disable in Firefox so I am using 1 and please tell me how what does 0 does) browser.cache.disk.content_type_media_limit = 0 or 1 (Not sure what this is) browser.cache.disk.enable = false browser.cache.disk.free_space_hard_limit = 0 or 1 browser.cache.disk.free_space_soft_limit = 0 or 1 browser.cache.disk.max_chunks_memory_usage = 0 or 1 browser.cache.disk.max_entry_size = 0 or 1 browser.cache.disk.max_priority_chunks_memory_usage = 0 or 1 (Not sure what this is) browser.cache.disk.metadata_memory_limit = 0 or 1 (Not sure what this is) browser.cache.disk.preload_chunk_count = 0 or 1 browser.cache.disk.smart_size.enabled = false browser.cache.disk_cache_ssl = false browser.cache.offline.capacity = 1 browser.cache.offline.enable = false browser.cache.offline.storage.enable = false

Can I create a new setting like browser.cache.disk.disable = true?

Asked by The Most Honourable 3 days ago

Last reply by jscher2000 2 days ago

Firefox NIGHTLY 88.0a1 64bit slow freezing..

Firefox NIGHTLY 88.0a1 64bit Operating system windows 7 64bit Intel Xeon 1230v3 RAM 32gb GeForce 970 wd blue ssd 500gb One day, Nightly began to slow down. Creating 20 ne… (read more)

Firefox NIGHTLY 88.0a1 64bit

Operating system windows 7 64bit Intel Xeon 1230v3 RAM 32gb GeForce 970 wd blue ssd 500gb

One day, Nightly began to slow down.

Creating 20 new tabs didn't slow it down, but now creating 4 new tabs freezes or doesn't respond.

Even if you turn off hardware acceleration, turn off additional functions, or turn off unnecessary functions among experimental functions, it will only speed up for a while.

Over time, it stops again or stops responding.

Since it is a problem with the computer, there is no change even if I run it again after cleaning the registry and other optimizations. There is no problem in Chrome or Opera, but only Nightly is the problem.

I didn't even have to reinstall and I don't know what to do. I might try installing the old version, but I don't know where to get it.

In other words, it seems that it runs without problems when it is first started. But after running If you repeat creating 10 new tabs several times, it becomes slower and stops responding.

It's as if the capacity is full and you can't take it anymore... however, my hard disk has 200 GB of free space.

If this problem is not resolved, I don't think I can use Nightly anymore.

Error message

설명:

 오류로 인해 이 프로그램이 Windows와 상호 작용하지 않습니다.

문제 서명:

 문제 이벤트 이름:	AppHangB1
 응용 프로그램 이름:	firefox.exe
 응용 프로그램 버전:	88.0.0.7728
 응용 프로그램 타임스탬프:	603acfd6
 중단 서명:	9c0e
 중단 유형:	0
 OS 버전:	6.1.7601.2.1.0.256.1
 로캘 ID:	1042
 추가 정지 서명 1:	9c0ebfe75cb0efa66b21762d6b9e2733
 추가 정지 서명 2:	a774
 추가 정지 서명 3:	a7742fb7cef8ff4e7802a3ccd85b4c6e
 추가 정지 서명 4:	9c0e
 추가 정지 서명 5:	9c0ebfe75cb0efa66b21762d6b9e2733
 추가 정지 서명 6:	a774
 추가 정지 서명 7:	a7742fb7cef8ff4e7802a3ccd85b4c6e


I don't know if the meaning is well conveyed using Google Translate. Anyway, I hope for help.

Asked by ninjasoul84 2 days ago

Last reply by user3585702 2 days ago