Blocked Firefox Startup page

Hi, It seem that the Firefox.exe was hacked on my PC. Namely, there is no way to get rid of some Turkish webpages like https://www[.]ahaberci[.]com/sifresiz-trabzonspor-k… (read more)

Hi, It seem that the Firefox.exe was hacked on my PC. Namely, there is no way to get rid of some Turkish webpages like https://www[.]ahaberci[.]com/sifresiz-trabzonspor-konyaspor-canli-izle-bedava-bein-sports-1-canli-yayin-izle-justi-49375h.htm which appear on starting the Firefox. I checked for the malwares the PC with several antivirus software. I uninstalled Firefox and reinstalled it without saving data from the previous versions, with no success. I tried all methods offered by the Firefox Help, but does not work. Please, help me to fix the problem. I am attaching screenshots to illustrate the problem.

Thank you, Katalin

link broken to avoid misclicks and malware -Andrew

Asked by Katalin 17 hours ago

Last reply by cor-el 10 hours ago

specific audio files arent playing properly on firefox

i've been having specific issues with firefox with audio files, seen in example on some specific websites where audio will refuse to play. this is not the case on other b… (read more)

i've been having specific issues with firefox with audio files, seen in example on some specific websites where audio will refuse to play. this is not the case on other browsers on my computer, where files will play perfectly fine.

i've found this is the case on both the osu! website (the popup audio player will appear at the end of the site, audio unplaying) and the bandcamp website (bandcamp player attempts to load audio, shows loading screen, then skips to the next track). i've only experienced this not happening on soundcloud, although there are probably more examples out there for both working / not working cases. does anyone know a fix?

Asked by acmel 11 hours ago

Last reply by jonzn4SUSE 9 hours ago

Developer mode and "original sources"

I looked around and couldn't find where to file a complaint, but I've seen that someone else did it here before. If this is the wrong place, please forgive my error and m… (read more)

I looked around and couldn't find where to file a complaint, but I've seen that someone else did it here before. If this is the wrong place, please forgive my error and make sure it gets to where it should be.

Although I believe Firefox, as the last mainstream browser not owned or operated by a major tech company, is critical to keeping a more independent web, I'm very frustrated with a 'quirk' in developer mode.

It seems to unpredictably, randomly switch to 'original sources'. Normally it is an annoyance, not a critical issue, but this evening I was working on restyling a page's CSS, had gotten a fair chunk of work done, and of course, hadn't saved my progress. When I selected an element and went to edit it, Firefox pulled up the original source instead of the modified files I had been working on, and then overwrote everything that I had previously changed after I made the edit.

The fact that I didn't save my work is on me and I accept that, but the fact that Firefox decided to switch to the 'original source' instead of the modified files I had been working on without problems for over half an hour, and then offered no way to get back to the modifications I had been making, is not.

After experimentation, the 'original source' checkbox doesn't seem to do anything when I toggle it, which indicates to me that it's either buggy or the interface is not clear about what and where things are being changed. I only remember this becoming a problem relatively recently, so I'm willing to give the benefit of the doubt and assume that it's broken, but whether it's a bug or it's intentional behavior, it ought to be changed.

Thanks for your time, attention, and patience.

Asked by James G. 10 hours ago

Last reply by cor-el 9 hours ago

Firefox won't print, an error occured while printing

Hello, for the past week i've been tackling this problem and it's driving me nuts. I've basically replaced FF with Chrome at this point, because I can't use it for work. … (read more)

Hello, for the past week i've been tackling this problem and it's driving me nuts. I've basically replaced FF with Chrome at this point, because I can't use it for work.

Firefox refuses to print, no matter which printer I select, and even if I try to print to .pdf using Microsoft Print to PDF (or other, 3rd party ones, I tried). Other programs and browsers print just fine, it's only FF that refuses, and it refuses to do so with any printer, physical or virtual.

The error I get is a window titled "Print Preview Error" and the error message is "An error occured while printing" (see attached image). For what it's worth, when I go to the menu and select Print, I get the print preview just fine, it's only after I move on to the printer selection and click on Print that I get this error.

I've followed all the steps from: https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox as well as: http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

And I've also tried using Safe Mode while doing that, as suggested here: https://support.mozilla.org/en-US/questions/854093

I hope you can help! I've been a Mozillian for more than 20 years, contributor, and volunteer, but this is making my work impossible and I'm forced to abandon FF due to this problem.

Asked by tzikis 21 hours ago

Last reply by jonzn4SUSE 11 hours ago

Lost passwords

hi guys. My computer was running slowly, so I ran the reset programme as you recommend. You say that this doesn't affect stored passwords - but I've lost every single one… (read more)

hi guys. My computer was running slowly, so I ran the reset programme as you recommend. You say that this doesn't affect stored passwords - but I've lost every single one of mine. and worse, it doesn'tseem to be saving any new ones either.

many thanks

Kathryn Deane

Asked by kathryn.deane 15 hours ago

Last reply by cor-el 12 hours ago

No Saving or Restoring of Windows and Tabs, Even With All Add-ons Disabled, Unless I Restart in Safe Mode

I have posed this question under "Fix slowness, crashing, error messages and other problems," and under "Other," and have not gotten a single response. So I am trying it … (read more)

I have posed this question under "Fix slowness, crashing, error messages and other problems," and under "Other," and have not gotten a single response. So I am trying it again here.

This is a major glitch, and I am surprised that no one else is dealing with it too!

Is there anyone who works for Mozilla who monitors these forums who can help?
=========

After upgrading to FF 84, my previous sessions are no longer saved and restored unless I restart in Safe Mode.

- I have Restore previous session checked in Preferences.

- I have opened new windows and tabs and one by one disabled and restored every add-on that I have had enabled and quit and restarted each time, until every single add-on has been disabled, and still the previous sessions are not saved and restored.

- I have looked in the sessionstore-backups folder with each restart, and there is never any file for the previous sessions in it.

- I have cleared all my cache before quitting and restarting.

- Again, even when there are absolutely no add-ons enabled, the previous session is not saved and not restored.

- Again, only when I restart in Safe Mode is the previous session saved and restored.

What is the solution?

Asked by zillamobster 16 hours ago

Last reply by FredMcD 12 hours ago

alert

I use Firefox for work and I have a site that has a pop up window that shows me alerts. When I use this site on Edge or Google the site makes either a sound or blinks in… (read more)

I use Firefox for work and I have a site that has a pop up window that shows me alerts. When I use this site on Edge or Google the site makes either a sound or blinks in the taskbar or both. On Firefox I cannot get it to do either of those. The site seems to work best in Firefox but I need an alert sound or visual to let me know there is an item for me to review. I have gone into settings and tried to change things to make this happen with no luck. Any help would be appreciated.

Asked by erinosull 15 hours ago

Last reply by FredMcD 12 hours ago

Identifying Firefox extension by ID

Hey there! We have error logs being created fairly regularly for user(s?) with a particular Firefox extension. We are trying to identify this extension to determine the c… (read more)

Hey there!

We have error logs being created fairly regularly for user(s?) with a particular Firefox extension. We are trying to identify this extension to determine the cause. I know a reverse-lookup (ID to name) service exists for Chrome extensions. Is there something similar for Firefox extensions? Thus far, I haven’t been able to find one.

The extension ID/source in question is: moz-extension://ba9d01f7-5cbf-442b-94bf-f030a6fdc626/scripts/uninterrupt.js

Any insight that can be provided would be much appreciated.

Thanks!

(I originally posted this in the discourse forum, but this forum appeared to have a larger audience, so my apologies for the blatant cross-post... but I'm kind of at a loss here.)

Asked by jplackey 22 hours ago

Last reply by cor-el 12 hours ago

When saving an edited PDF form the text is rendered exceedingly large

Greetings, I am trying to fill out a PDF form using Firefox's built in PDF viewer and form editor. I'm running Linux (Ubuntu) with Firefox 84. I am able to successfully v… (read more)

Greetings, I am trying to fill out a PDF form using Firefox's built in PDF viewer and form editor. I'm running Linux (Ubuntu) with Firefox 84. I am able to successfully view and "Open" the PDF within the browser, and even edit the text properly. However, upon saving or printing, the text gets rendered with a massive font size nullifying the ability to edit in browser. I've been trying to find some online resources without success, and can't seem to find others reporting a similar case.

I've disabled all extensions and restarted Firefox, but did not notice any change in behavior. Any tips for debugging? Attached are two pics of the PDF form while editing, and then the rendered PDF after saving.

Asked by dailyherold 5 days ago

Last reply by jonzn4SUSE 14 hours ago

New Print Menu MISSING "Simplify Page" Option??

I am now seeing the new Firefox print screen when I try to print something from a webpage, but there is something critical missing from that screen. What happened to the… (read more)

I am now seeing the new Firefox print screen when I try to print something from a webpage, but there is something critical missing from that screen. What happened to the "Simplify Page" option?? That, to me, was an incredibly valuable option within Firefox, given that I have to do a lot of printing from websites. Is that option now hidden somewhere in the new print screen, or has it been removed? For me, given what I do, that option is something of a deal-breaker. If Firefox has removed it, I may have to begin using a different browser.

Asked by apatbcp 2 months ago

Last reply by cvancant 14 hours ago

Firefox changes the file type during the downloading process

When I want to download a file with an appropriate file type, it is automatically changed to .zip. This behavior is observed only in Firefox browser, in others everything… (read more)

When I want to download a file with an appropriate file type, it is automatically changed to .zip. This behavior is observed only in Firefox browser, in others everything works well. Tried to reinstall Firefox - nothing changed. What should I do? Thank you in advance.

Asked by nataliia.berdychevska 1 day ago

Last reply by cor-el 14 hours ago

Updated sites from Firefox Sync on other computers not showing up

Good morning, Hope this finds you all well and safe with 2021 well here. I got wondering about this hence me posting this to see about why the Firefox synced tabs informa… (read more)

Good morning,

Hope this finds you all well and safe with 2021 well here. I got wondering about this hence me posting this to see about why the Firefox synced tabs information which I have my other laptops connected to my account doesn't have the updated sites shown or anything relevant to not having any tabs open since I don't have Firefox open on one of my other laptops but see an open webpage under Sync for it. Hope this makes sense for you to help out so I can see how to get around this if anything. Thank you. Hope to hear from one of you. Have a good day and stay safe.

Asked by Anduma22 20 hours ago

Last reply by jonzn4SUSE 15 hours ago

Change What prints on Headers Option removed Page Set up

The print dialog box has been changed, Now I see no way to add or modify custom Header text. I am all for simplification and streamlining, but not dumbing down so much to… (read more)

The print dialog box has been changed, Now I see no way to add or modify custom Header text. I am all for simplification and streamlining, but not dumbing down so much to the point of removing functionality which is seemingly has happened here. Used to be able to change the text as shown in attached picture "Page Setup"...is this just gone now? Please help, now I will have to try in another browser or use a sharpie.

Asked by jflagler 1 week ago

Last reply by jscher2000 16 hours ago

Why does firefox convert files sent by e mail to zip files

I have had to replace several computers lately, when I restarted loading software onto them, I encountered a problem. I receive e mails with files attached which are Cor… (read more)

I have had to replace several computers lately, when I restarted loading software onto them, I encountered a problem. I receive e mails with files attached which are Corel Draw files. When I download them they come out as zip files and create a lot of files on the drive which make no sense and have stuff in the files that don't do anything. I reverted over to a different browser that being Microsoft Edge which I don't like but it downloads the file perfectly with no problems.......I have been a fan of Firefox for many years but recently there have been so many changes and up dates that things have been starting to change way to much.... I did go to the list of things to check and did not find anything relating to this problem.

Asked by photoman 17 hours ago

Last reply by TyDraniu 17 hours ago

trojan spyware alert (hack)

While on firefox my mac computer froze a voice came on and said trojan spyware alert error code ...call this number. I shut down my computer. I am on safari now. how do I… (read more)

While on firefox my mac computer froze a voice came on and said trojan spyware alert error code ...call this number. I shut down my computer. I am on safari now. how do I get it off and can I open firefox again

Asked by janmcbride 18 hours ago

Last reply by FredMcD 17 hours ago

Transfer of FF Profiles etc.

I have a new W/10 PC. I downloaded and installed the latest version of FF 84.0.2 (64-bit) on the new PC. Once I got it installed on the new PC, I went to the old PC and c… (read more)

I have a new W/10 PC. I downloaded and installed the latest version of FF 84.0.2 (64-bit) on the new PC.

Once I got it installed on the new PC, I went to the old PC and copied from users/myname/appdata/roaming/Mozilla (which I think is 32-bit) and used that file to replace the MOZILLA in the similar location on the new PC.

However, I started getting error messages about the profiles on the new system were inconsistent with the old system. So consequently, on my NEW PC, I was not able to transfer the bookmarks, profile, etc from the old to the new.

How can I successfully transfer my profiles and other FF info from the old (32-bit) to the new (64-bit)?

THX

Dennis

Asked by drc0304 18 hours ago

Last reply by FredMcD 17 hours ago