Firefox Support Forum

Hi. Just a couple of days ago, Firefox lost the ability to load the website "ebay.com.au". The UK ebay website loads fine. As does the USA ebay website. I have tried running Firefox in troubleshooter mode disabling all extensions, no fix. I have been able to test this problem on one other Desktop PC, whom also is unable to load (ebay.com.au). Both PC's are 64-bit Windows 10 and have separate router and Internet connections. Both PC's are using the latest Desktop Firefox (111.0.1). I have tested disabling the software (BitDefender) Firewall on the PC, did not fix.

I am hosting a test website on a test domain which does not support HTTPS. In Chrome/Chromium, it is possible to forcefully "trust" an insecure (HTTP) domain name and temporarily allow it access to webcam, microphone, etc. It does not appear to be possible in Firefox. I've searched the about:config and even tried editing the configuration files directly to try and whitelist my test domain. I am not able to setup SSL or TLS on the server it is hosted on, and I need to be able to access the page on other devices. It does seem to allowlist "localhost" since I guess it's trusted by default. If there is any way to temporarily or permanently allowlist an HTTP website, I will be able to use my website on Firefox instead of Chromium, which would be much preferred.

You know when you grab a tab, drag it out, and make another window? For some reason it's never worked when dragging to another monitor. When I let go, it doesn't do anything, and the tab stays in the original window.

scroll bars cover website-widgets (check boxes) (110.0.1 64-Bit)!! e.g., when trying to activate a checkbox at the right edge (Amazon, marking an item to cancel an order) that is not possible because the firefox scrollbar (right side) covers the Amazon checkbox, so it is impossible to mark it, and so the order cannot be cancelled!

This is an unacceptable malfunction!!

(OTOH, on MSEdge, the scrollbar sits to the right of the checkboxes without ever covering them, so it's obvious that this is specific Firefox malfunction!!!)

As of last week, I have been unable to log into the PNC.com website (exact URL: https://www.pnc.com/en/personal-banking.html)

I am not sure exactly what the problem is but I have no trouble logging in if I use Microsoft EDGE. My belief is that the problem is specific to the FIREFOX browser.

Laptop System: OS: Windows 10 pro (64 bit) OS Version: - 22H2 OS Build - 19045.2728

Firefox version - 111.0 (64-bit)

1st scenario - Go to URL - https://www.pnc.com/en/personal-banking.html

• attempt to sign in with appropriate username and Password
• receive error message on screen

1. 1. It looks like you're experiencing problems logging in.
   2. You can try to fix this a few different ways.
   3. Log in through the PNC Mobile app
   4. Use a different browser or device
   5. Enable popups on your browser
   6. Don't use a VPN when you visit PNC websites
   7. Type in your User ID and password
   8. Clear your browser's cache or cookies
   9. If you still have trouble after taking these steps, please call the Customer Care center at 1-800-762-2035, and give this error code: CODE 18 - 104.231.43.48.

• I have attempted to clear my cache but it does not seem to have any affect on being able to log in.

Cache cleared by Clicking Tools>Settings > Privacy & Security > History > placed check mark in all boxes (Browsing & Download history, Active Logins, Form & Search history, Cookies, Cache) Data (Offline webite data)

If I then use the troubleshooting mode of Firefox, I am successful in being able to log on but only for this instance. To access Troubleshooting mode HELP > troubleshoot mode > I then receive a message "Your extensions, themes, and custom settings will be temporarily disabled." Do you wish to proceed? yes or no.

I have attempted to go into my setting on Firefox and "add" PNC as an allowable site

• Tools > Settings > Privacy & Security > Enhanced tracking protection > Manage exceptions > added https://PNC.com
• Tools > Settings > Privacy & Security > Cookies and Site data > Manage exceptions > added https://PNC.com
• Tools > Settings > Privacy & Security > HTTPS-Only Mode > this is set to "Don’t enable HTTPS-Only Mode"

Can anyone offer some advice on what might be occuring and what setting I can change to allow PNC once again to be accessible?

Thanks for any advice or suggestions in advance.

I just realized that I have been using Zoom Control in Firefox to control items in Outlook. The first thing I log into is Firefox, after that, I log into Outlook 2019 and I use Zoom for Outlook since I have both Taskbars available. Some of it works and some of it doesn't. For example, I cannot change the size of messages I receive and send out. I am not referring to the text size I'm referring to the whole page of Outlook. The Zoom will zoom in or out on other parts of the page in Outlook but not the message section.

If anyone understands this I would appreciate some help. I'm already working with MS Outlook on this as well.

Thanks Rhonda

Just checking back to see if there has been any new methods developed for dealing with this issue.

[https://support.mozilla.org/en-US/que.../1338204#answer-1434499]

Usually Firefox keep the login info for almost all sites that we need to login! I have a site that i have to login periodically and it requires 3 fields to login! A user name A subscription key (password) and a third which is my VAT number! My Vat number i remember it and that's not a problem! But the other 2 fields i would like Firefox to remember them! I manually registered a login entry for that site but firefox gives me nothing when i enter the site? Any ideas why and how can i solve this problem? Thank you!

Since ver 111.0 I have not been able to use stock exchange platform onvista.de. It does not show chart and further anymore. I only see a blank body of the site, for example see https://www.onvista.de/derivate/Knock-Outs/242774026-SV3AUN-DE000SV3AUN7.

Previously, I raised an issue in this post https://support.mozilla.org/tn/questions/1390310 and unfortunately, it's still persisting. I usually keep three Firefox windows open, and my downloads are primarily done in the second window. However, when I click the download button, nothing happens. The download button works perfectly fine in windows 1 and 3. This issue has been causing me frustration for some time now, and I have included all the details in the other post. Kindly check it out.

Hi. When I play YouTube videos, the videos always misses the first few seconds ( about 3). I had this problem from 6 months ago.

It looks like someone has cropped all the videos. I have reloaded the video and place the video cursor at very beginning without results..

I would appreciate any help. Tank You

Francesco Cembrola

Prior to updating to Firefox 111.0.1, I had NO issues going to chase.com. Now, it no longer works in Firefox. It does work in Chrome browser. When I go to chase.com, I get the below error message. I'm using a FF private window with no extensions. Yes, I cleared cache and cookies.

We don't support this browser version anymore. Using an updated version will help protect your accounts and provide a better experience.

I am trying to install Firefox on a new computer but I keep getting stuck on the confirmation code that is supposed to be sent to my email address. I have not received the code after several attempts. I have been waiting for about 30 minutes. I have checked my spam folder and I have added accounts@firefox.com as a safe sender. I have to get this installed soon so I need help right away. Thanks

Hello, I've been dealing with this issue for some time now, but I don't know when it started. One day pages started being displayed with Impact as my body copy, but I never changed anything about my fonts in Firefox. I thought it was something with my system fonts, but I've since uninstalled copies of Impact on my Windows 10 PC. I'm not sure where else to look, but Impact is a difficult font to read as it's super bold & condensed. Makes reading body copy, especially small type, hard to navigate.

Any help would be greatly appreciated!

Thank you in advance!

My email screen has gone to a larger page that will not fit on the computer screen, whether in full screen or partial, the inbox is pushed off the left side, and the email previews are so large they extend half the way across from the right side. Previously most of the center was for email lists, but now it is just a small part that will only show two or three emails. How can I change it back the the old format?

bp-fbde56bd-539b-4f95-a12e-e9cfe0230324 24/03/2023, 11:21 bp-2897aec8-7a40-46e0-8fc1-4071d0230324 24/03/2023, 11:02 bp-ede0643d-d82a-48e0-8ac6-502ad0230324 24/03/2023, 11:02 bp-15608eda-671a-4015-9f55-773290230324 24/03/2023, 11:02 bp-fdd24703-11db-42ac-a2a5-5825c0230324 24/03/2023, 11:02 bp-cdf72bde-2170-400e-88f6-fb95d0230324 24/03/2023, 11:02 bp-5895de1d-cdde-437b-ba8a-8fff90230324 24/03/2023, 11:02 bp-d10e48cb-7318-4c45-a239-6df590230324 24/03/2023, 11:02 bp-a63a06d4-40c6-457b-89ce-bea6d0230324 24/03/2023, 11:02 bp-962f79a6-c195-4608-859a-d27390230324 24/03/2023, 11:02 bp-37d26aa5-6361-4cc5-a1da-f89fc0230324 24/03/2023, 11:02 bp-50e4a764-6f7f-48f6-a1d6-b405f0230324 24/03/2023, 11:02 bp-c0297230-47df-4143-99bd-22bda0230324 24/03/2023, 11:02 bp-7b43ce7f-ec3f-4c2f-9728-5db490230324 24/03/2023, 11:02 bp-8c7b69d3-8dc6-4e26-865b-2bcda0230324 24/03/2023, 11:02 bp-8ef6c7c1-ed3f-4d62-b805-8e9490230324 24/03/2023, 11:02 bp-f381d0b6-107f-4e79-93e3-49b610230324 24/03/2023, 11:02 bp-7c38b908-1c12-482c-8f72-4fdc40230324 24/03/2023, 11:02 bp-d6fab218-5fd0-4502-88ef-f9de70230324 24/03/2023, 11:02 bp-9b7e3d38-fecf-4bb1-822d-c2cfc0230324 24/03/2023, 11:02 bp-46a36bb3-be08-44f4-8a56-5ea170230324 24/03/2023, 11:02 bp-a596e9bb-04cb-4f72-a951-fa6c90230324 24/03/2023, 11:02 bp-05399b69-5b52-4e66-8e9f-712780230324 24/03/2023, 11:02 bp-15d2b0e5-fa29-4446-bdd8-606cb0230324 24/03/2023, 11:02 bp-798bf881-c366-496d-8703-8f1e60230324 24/03/2023, 11:30

When I scroll down and click on a bookmark it used to remember where I left off, now it always starts at the top of the list every time. I haven't changed any settings that I know of, the computer has updated so I assume something changed.