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YouTube videos don't work with Firefox

YouTube videos not working with Firefox since recent updates. Videos start to load but don't don't complete. Firefox is the only browser with this issue. Have tried three… (read more)

YouTube videos not working with Firefox since recent updates. Videos start to load but don't don't complete. Firefox is the only browser with this issue. Have tried three other browsers without issue.

Asked by lbertrand 3 weeks ago

Last reply by lbertrand 4 days ago

Reinstalling Firefox

I am currently having problems with my Firefox browser. For example often if I type something into the google search box at the right of the address bar and hit return no… (read more)

I am currently having problems with my Firefox browser. For example often if I type something into the google search box at the right of the address bar and hit return nothing happens until I go down and select Bing instead of the google setting. Also in hotmail (I am on a desktop) if I go to reply, the original is now ether twice. This does not happen if I use Google browser. But I prefer Firefox as I have used it for years.

My concern is if I delete Firefox and reinstall it, I may lose some of the settings or bookmarks that I have set over the years.

Any suggestions? Please simple as i am old and not computer savvy.

Your help would be so appreciated. I am currently on Firefox 107.0 (64 bit)

Thanks, Anthony

Asked by avwood 1 week ago

Last reply by avwood 9 hours ago

Encrypted HTTPS websites always ask if I want to trust the certificate

I am using Mozilla Firefox 64-bit with version 107.0 on Windows 10 21H2. I connect very often to HTTPS websites without a valid certificate. Often with certificates issue… (read more)

I am using Mozilla Firefox 64-bit with version 107.0 on Windows 10 21H2. I connect very often to HTTPS websites without a valid certificate. Often with certificates issued by themselves. Before it was always enough to say "I trust this website" once. Now the question comes again and again, whenever I connect. What could be the cause of this?

Asked by Andreas Fendt 2 weeks ago

Last reply by Andreas Fendt 5 days ago

Save path dosent remember

I dont know how to explain or how its called, What i want to know when i use Firefox for docker app i have to type path every time i want to use download while on Chrome … (read more)

I dont know how to explain or how its called, What i want to know when i use Firefox for docker app i have to type path every time i want to use download while on Chrome when i double click i get drop down with paths i allready used so i just pick instead type every time (it can be frustrating because sometimes i mistype)

Image shows best what i mean :)

Asked by neocro44 1 week ago

Last reply by neocro44 5 days ago

Firefox 107 unable to view amazon prime in hd

I am using Firefox 107.0 on windows 10 64bit 21H2 (19044). Im a unable to watch amazon prime videos on HD. this issue only seems to be on firefox, while using the same ac… (read more)

I am using Firefox 107.0 on windows 10 64bit 21H2 (19044).

Im a unable to watch amazon prime videos on HD. this issue only seems to be on firefox, while using the same account.

Hoping someone can help me here

Asked by ScarVite 1 week ago

Last reply by ScarVite 6 days ago

Huion tablet pen not working with Firefox!

Hello! Sites like Gartic Phone and Whiteboard Fox do not respond to my Huion tablet pen. I don't think Firefox recognizes the pen as a drawing device. I have done some t… (read more)

Hello! Sites like Gartic Phone and Whiteboard Fox do not respond to my Huion tablet pen. I don't think Firefox recognizes the pen as a drawing device.

I have done some troubleshooting and have figured out that this is a Firefox specific issue: Google Chrome and Microsoft Edge both respond to my pen on those sites. I saw another person was struggling with this exact same issue, but the thread was archived with no response.

How do I fix this? Was there something I missed in the settings?

Asked by nuhmcat 6 days ago

Firefox will not open amazon.com

I can't open amazon.com. I've disabled my antivirus and have tried in 'troubleshoot' mode. I have cleared my cache. I have flushed my DNS. It's been going on for days… (read more)

I can't open amazon.com. I've disabled my antivirus and have tried in 'troubleshoot' mode. I have cleared my cache. I have flushed my DNS. It's been going on for days. I keep timing out. Other sites do not exhibit problems. Chrome DOES open amazon.com quickly.

Asked by jjjerdee 6 days ago

Last reply by jjjerdee 2 days ago

Firefox dev assesment

Dear community, User in our engineering dept would like to use Fiefox Developer Edition to develop custom applications. As an IT I need to check application regarding sec… (read more)

Dear community,

User in our engineering dept would like to use Fiefox Developer Edition to develop custom applications. As an IT I need to check application regarding security and support levels. I already check your support options – community and commercial so I would like to send you some questions regarding data protection. Please enter yes or no.

1 The application must not automatically transfer any company proprietary data to external networks (like the Internet): 2 The application should not open listener ports on the client: 3 The application must work with the existing security settings, e.g. no changes in GPO-setting or Edge/Chrome-settings (e.g. they must work without changing ActiveX settings): 4 The application must not reduce the security level of the computer system (e.g. the application must not exchange DLL-s or other files with lower and unpatched versions): 5 The application must work without admin privileges:

Asked by iztok.zulic 6 days ago

error message when trying to access sites on my browser

Just recently anytime i try to connect to links on my browser that have "Ad" in front of the address eg. Ad.https://www.lowes.com/lowe's®/home I get … (read more)

Just recently anytime i try to connect to links on my browser that have "Ad" in front of the address eg. Ad.https://www.lowes.com/lowe's®/home I get this prompt

Hmm. We’re having trouble finding that site. We can’t connect to the server at www.googleadservices.com. If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Any ideas as to why this is happening and how to fix it ?

Asked by freegreggo23 5 days ago

Storing credit card information

Hi, I recently switched from Chrome to Firefox and I really prefer Firefox to be honest. One key thing that is missing for me is the ability to store credit card informat… (read more)

Hi,

I recently switched from Chrome to Firefox and I really prefer Firefox to be honest. One key thing that is missing for me is the ability to store credit card information which Chrome does. I saw that in the help that this feature is only supported in Canada, France, Germany, the U.K. and the U.S. I live in Israel. It is annoying to enter the full information each time (except CVV). Any plans to roll this out to the rest of the wold? This missing and very convenient feature might force me to go back to Chrome, which I would prefer not to do.

Thanks, Daniel

Asked by dantal33 5 days ago

Web pages view

I've attached images. More_horizon supposed to be a drop down arrow. Sentences overlap each other. Tried troubleshooting mode, no change. I don't have this problem with o… (read more)

I've attached images. More_horizon supposed to be a drop down arrow. Sentences overlap each other. Tried troubleshooting mode, no change. I don't have this problem with other browsers and this happens with various websites. This has been happening for months or longer. Thanks for your time,

John Gray.

Asked by jgraglan 5 days ago

Don't scroll to the bottom of page when disabling an add-on!

Don't scroll to the bottom of page when disabling an add-on! It is VERY ANNOYING! I need to disable and turn on several add-ons and it keeps jumping to the bottom of the… (read more)

Don't scroll to the bottom of page when disabling an add-on! It is VERY ANNOYING!

I need to disable and turn on several add-ons and it keeps jumping to the bottom of the page when the on and off status of an add-on is changed!

PLEASE MAKE IT STOP DOING THAT!!!!!!!!

Asked by Newfirefoxuser 5 days ago

Saved logins & password

Gets lost (half of them to say the least) every time Firefox updates. I checked the box that ask for saving the logins and password in the Privacy and Security section an… (read more)

Gets lost (half of them to say the least) every time Firefox updates. I checked the box that ask for saving the logins and password in the Privacy and Security section and this feature has always been active. I must have saved logins for 36 websites and email providers. Very vicious cycle and you know how frustrating this can be. Well you can help by either fixing this bug or do away the feature all together. Because next time this happens AGAIN I'll revert back to good 'ol Google chrome and never get back to using Firefox ever.


regards, Mr. Miserablealready

Asked by greeno14 5 days ago

Firefox tab crashes during test run with Smartbears TestComplete

We are experiencing crashes in Firefox. The test report shows a message "The firefox.exe process crashed." and provides a dmp file. I didn't find an option to upload the … (read more)

We are experiencing crashes in Firefox. The test report shows a message "The firefox.exe process crashed." and provides a dmp file. I didn't find an option to upload the dmp here. The attached pictures shows that the current tab of firefox has crashed.

Asked by m.hesse 5 days ago

Kan jeg skjule "reklamen" for Edge, der vises i "Søg"

Hej (Jeg er lidt forvirret over at ende et sted, hvor der "tales" engelsk, når jeg startede på den danske supportside ...) Endelig er det lykkedes mig at undgå, at Edge k… (read more)

Hej

(Jeg er lidt forvirret over at ende et sted, hvor der "tales" engelsk, når jeg startede på den danske supportside ...)

Endelig er det lykkedes mig at undgå, at Edge konstant installerede sig selv. Det har jeg kæmpet med.

Nu vil jeg gerne spørge om Firefox kan hjælpe mig med at undgå den "reklame" for Edge, der vises de fleste gange, når jeg trykker på "Søg" nede i venstre hjørne.

Den irriterer mig, fordi: 1. Jeg aldrig nogensinde skal have Edge 2. Den tager pladsen for vigtigere ting 3. Krydset til at lukke med forsvinder, når jeg bevæger cursoren derop ad.

Kan I mon hjælpe?

Venlig hilsen Hanne B. Stegemüller

Asked by Stegemüller 5 days ago

External screen goes black on certain websites. DRM issue?

Certain websites make my external monitor go black. Most websites are fine, but for some it just goes to black. Only removing and attaching the HDMI to my laptop again, w… (read more)

Certain websites make my external monitor go black. Most websites are fine, but for some it just goes to black. Only removing and attaching the HDMI to my laptop again, will make the screen return to normal. Could some kind of DRM check be the issue in some way? This is because it happens on netflix.com for example, or apple tv+.

Asked by Sjoerd 4 days ago

Problem closiing Firefox

This is not a big issue but I have to double touch the “X” to close Firefox on my touch screen Dell XPS 13. If I use the cursor and click on the “X” Firefox closes fine.… (read more)

This is not a big issue but I have to double touch the “X” to close Firefox on my touch screen Dell XPS 13. If I use the cursor and click on the “X” Firefox closes fine. Chrome, Edge, etc. close with a single touch so this appears to be unique to Firefox. I opened Firefox in safe mode but it still required a double touch. I have uninstalled and reinstalled Firefox a couple times. I have tried this on a similar laptop with the same results (i.e., required a double touch). Any suggestions would be appreciated.

Asked by skipping8638 4 days ago

Firefox extensions stop working after restart

Every time I close and re-open firefox, the extensions Ublock Origin and Translate Web Pages become invisible in my tool bar even though they are pinned. The extensions a… (read more)

Every time I close and re-open firefox, the extensions Ublock Origin and Translate Web Pages become invisible in my tool bar even though they are pinned. The extensions also stop working until I disable and then enable them again, as well as this they also lose all settings I have saved on them. For some reason other extensions such as Youtube enhancer do not do this and work perfectly fine. I have tried looking up the question to find related but not applicable solutions. any help appreciated

Asked by woahbust 6 days ago

Playing a video on Web Player automatically turns on camera

Sometimes when I play video on a Web Player, the camera turns on automatically, This happens on websites like Youtube, Prime or any other web player based page. I have tr… (read more)

Sometimes when I play video on a Web Player, the camera turns on automatically, This happens on websites like Youtube, Prime or any other web player based page. I have tried updating Firefox, and re-installing camera application, but notthing works.

Asked by shubhangamagrag 4 days ago