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Suddenly certain pages aren't loading!!

I'm using Windows 10 and Firefox 110.0. I've refreshed, uninstalled, reinstalled, cleared cookies, cleared cache, used safe mode in Firefox; scanned for viruses; and tri… (read more)

I'm using Windows 10 and Firefox 110.0. I've refreshed, uninstalled, reinstalled, cleared cookies, cleared cache, used safe mode in Firefox; scanned for viruses; and tried other things the last two days to solve my problem without any success. The problem is recent! All of a sudden I have a couple websites which won't load properly but work correctly in other browsers. Firefox is my favorite browser so I'm hoping to get the problem fixed. Can anyone help me please? I don't know what else to try! Thank you for any help or suggestions. Example: Meijer.com correctly loads the homepage. I use Meijer.com to order groceries. However, when I try to search for a product a blank page is displayed. Please see images.

ADDITIONAL INFO: I have discovered Meijer.com will load correctly if I use 'Private browsing' mode. What would cause it not to load correctly when using the regular Firefox mode?

Asked by gkczuba 3 weeks ago

Last reply by gkczuba 5 days ago

firefox 111.0 64bit unified extension button that cannot be removed

Yesterday when Firefox 111.0 64 bit was installed, updated the unified extension button shows up and it cannot be made to not appear or hidden. I even tried to about:conf… (read more)

Yesterday when Firefox 111.0 64 bit was installed, updated the unified extension button shows up and it cannot be made to not appear or hidden. I even tried to about:config and change the extensions.unifiedExtensions.enabled from true to false and restarted Firefox yet the extensions button still appears. On older foxfire versions could get rid of it by doing the above and it worked but this new version 111.0 64bit I cannot get rig of the extensions button icon that appears on the end of the tool bar. Please fix it so I don`t have to see this button in the Firefox toolbar at the end of it. I even had a computer online tech try and he says you have it fixed so it cannot be removed. I see others have complained about not being able to remove the button from the tool bar also..

Asked by wiseguy 6 days ago

Last reply by wiseguy 6 days ago

I have reset the account accidentally to recover my password all the data is lost

I have reset the account accidentally to recover my password all the data is lost. Could you please change the data back to my old copy on server please. I don't have a l… (read more)

I have reset the account accidentally to recover my password all the data is lost. Could you please change the data back to my old copy on server please. I don't have a local copy of the data

Asked by dileep315 1 week ago

Last reply by dileep315 6 days ago

Firefox 111.0 freezes on start up

I just updated to FF 111.0. After restarting FF comes up but then nothing. After a bit of I got the option to force close it. I tried opening a Private Browser and that w… (read more)

I just updated to FF 111.0. After restarting FF comes up but then nothing. After a bit of I got the option to force close it. I tried opening a Private Browser and that worked fine so I figured it was one of my add-ons. However after closing the Private Browser and trying opening normally again it worked just fine. Disable all of my add-ons and for the same issue.

Renamed my AppData/Roaming/Mozilla folder and starting as normal worked fine. What a giant pain in the <bleep> trying to set everything back up.

Performed some more science and noticed this. After setting my Mozilla folder back, starting FF, and looking at the TaskManager, There would be 3 processes, one of those after a bit of time would show in red as Not Responding (or words to that effect). Clicking the window a few times to get the force close dialog again. Trying to open FF again, it opened just fine.

So I'm tempted to blame something in the update that is causing this. Yes, I could just start with a fresh Mozilla folder and reinstall all of my add-ons and blah blah blah, but whose to say that after setting everything back up the way I had it the problem won't come back.

I have thought about rolling back to FF 110.0.1, and suppressing the update check.

OS: Windows 10 64-bit Firefox: 111.0 64-bit

Asked by wolf68k 6 days ago

Last reply by wolf68k 3 days ago

Please share your input Firefox connecting CDN servers such as amazon, google is not security threat

Team Please help me with reason for why Firefox connecting CDN servers such as amazon, google is not security threat for customer data? thanks Samvedna … (read more)

Team

Please help me with reason for why Firefox connecting CDN servers such as amazon, google is not security threat for customer data?

thanks Samvedna

Asked by samvejha 1 week ago

Last reply by samvejha 6 days ago

Firefox for Chromebook(Linux)

I am having my first experience with a Chromebook and downloaded Firefox. I got a tablet version, which doesn't work well for me on a big(gish) scren with mouse and keybo… (read more)

I am having my first experience with a Chromebook and downloaded Firefox. I got a tablet version, which doesn't work well for me on a big(gish) scren with mouse and keyboard.

I see from a variety of articles across the web that I should be able to install and use a Linux version of Firefox, but I can't find info on this here on mozilla.org Which is my preferred source when it comes to Firefox :)

So: Is there a step-by-step guide to installing Linux version of Firefox on a Chromebook?

Asked by Marius M 1 week ago

Last reply by Marius M 5 days ago

woocommerce website function not working on firefox but works in chrome

why is this happening? successful load in chrome https://youtube.com/shorts/ICTGD5Q5ltc?feature=share firefox failed to load https://youtube.com/shorts/nBokZxebJAk?feat… (read more)

Asked by maxduan123 1 month ago

incorrect email used by form completion

When I fill in a form with name, address, etc..., Firefox automatically fills in everything correctly except for my email address. Where can I change Firefox (version 111… (read more)

When I fill in a form with name, address, etc..., Firefox automatically fills in everything correctly except for my email address. Where can I change Firefox (version 111) to use the correct email address? Thanks, Dan

Asked by bromberg 4 days ago

Last reply by bromberg 3 days ago

Can't open firefox normally. Can only start in Safe Mode.

So yesterday, March 14th, we had a major snow storm which caused a power outage. When I finally got power back I now notice I can't open firefox without it just staying a… (read more)

So yesterday, March 14th, we had a major snow storm which caused a power outage. When I finally got power back I now notice I can't open firefox without it just staying as a white screen (freeze). I can start it fine in safe more (hold shift and click on the icon). I just can't start it in normal mode.

My computer is using Windows 7.

What I've tried so far: 1) In safe mode I disabled every extension. Theme is already default. 2) Turned off hardware acceleration. 3) Cleared Startup Cache 4) Deleted Firefox from C:\Program Files (x86)\Mozilla Firefox and installed the latest version which seems to have installed it in C:\Program Files\Mozilla Firefox

Observations: 1) Changing the default user profile to a clean profile loads firefox fine. Switching it to my original profile causes it to freeze on load again. This leads me to believe that it's something to do with my profile. Possibly a corrupt file? 2)There are no error reports that I can find. 3) I noticed there was a firefox update rolled out on the 14th. Not sure if that has anything to do with this.

I've really like to not have to start a new profile. Is there anything else I can try?

Thanks!

Asked by DeathfireD 5 days ago

Cannot Open Firefox Browser

Yesterday I left work and my computer on with several Firefox tabs open. Today I came in and Firefox was closed. Double clicking the icon on my desktop, or on the icon in… (read more)

Yesterday I left work and my computer on with several Firefox tabs open. Today I came in and Firefox was closed. Double clicking the icon on my desktop, or on the icon in the taskbar gives the small circle loading symbol next to the mouse for about a second. But no browser window opens. There is no indication in the Task Manager that a Firefox browser is open.

I have attempted to restart my computer several times. I have uninstalled and reinstalled Firefox. I have tried updating Firefox. I have checked that all my drivers on the computer are up to date. I have run a Malwarebytes virus scan on my computer. I cannot get Firefox to open to check any other settings. I have tried to open Firefox on another account on the same computer and it also results in the same thing.

If anyone has any ideas that might fix this, I would really appreciate it. Thank you. Computer is a Dell OptiPlex 5070 running Windows 10.

Asked by lfwood2 3 days ago

Last reply by lfwood2 10 hours ago

V110.1 multiple websites cause "Secure Connection Failed"

I recently updated to Firefox V110.0.1 on Windows 10 and now, when I try to log into an account on multiple websites, I get a web page from Firefox: " … (read more)

I recently updated to Firefox V110.0.1 on Windows 10 and now, when I try to log into an account on multiple websites, I get a web page from Firefox:

" Secure Connection Failed An error occurred during a connection to somewebsite.com

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

I did not have this problem before with V110.0 Can you please help me with this issue? Thank you

Asked by ken191 1 week ago

Last reply by ken191 6 days ago

How to check a checkbox with Firefox PDF editor

When using the Firefox built-in PDF viewer/editor, is there a way to check a checkbox neatly? When Firefox 111.0 came up today (3/16/2023) (system is Windows 11), it dis… (read more)

When using the Firefox built-in PDF viewer/editor, is there a way to check a checkbox neatly?

When Firefox 111.0 came up today (3/16/2023) (system is Windows 11), it displayed a message that the user can edit PDFs directly in Firefox. It provided a sample document to practice on. The sample document contains checkboxes. There are tools at the right end of a toolbar above the document, but none of them seem to apply to checkboxes.

A user could select the pencil tool and draw a checkmark with the mouse, but it is hard to do this neatly.

The facility I am thinking of would correspond to going into Fill & Sign under Adobe Acrobat and selecting the checkmark tool.

Note: The article https://support.mozilla.org/en-US/kb/view-pdf-files-firefox-or-choose-another-viewer gives instructions for using the Firefox built-in PDF viewer and editor, but it does not mention this point.

Asked by wants_to_help 4 days ago

Last reply by wants_to_help 4 days ago

Clear All History/Data + Cookie Exceptions

Please help me understand why there is a feature to have cookies be made exceptions from deletion and then when someone elects to delete all data, cookies, and browsing d… (read more)

Please help me understand why there is a feature to have cookies be made exceptions from deletion and then when someone elects to delete all data, cookies, and browsing data on exit....the EXCEPTION list of cookies also gets deleted.

Asked by pologoalie8908 6 days ago

Last reply by pologoalie8908 5 days ago

"Window" top menu pulldown now forces alphabetical order?

Hi. I am in Mac Big Sur and Firefox 108. I tend to keep a lot of windows open and navigate among them using the "Window" pulldown menu at the top between "Tools" and "Hel… (read more)

Hi. I am in Mac Big Sur and Firefox 108. I tend to keep a lot of windows open and navigate among them using the "Window" pulldown menu at the top between "Tools" and "Help". It used to be that the latest window more or less stayed at the bottom and the others stayed in order so they were easy to find quickly. A recent upgrade made it so the windows are now alphabetized and constantly shuffling. Since they are alphabetized by the name in the page title, this often offers no clue as to what it is--like it might be alphabetized under like cart or home page or main or something general like that. Also, if you have different tabs in a window, that window might jump from the top to the middle if a different tab is last looked at. Bottom line: it is very difficult and non-intuitive to find a page when you have a lot of windows open--but it used to be easy. Is there a way to order the wondows the way you want them or go back to the chronological order of before? Seems like there must be a setting somewhere. Thanks so much for any help.

Asked by greggms17 5 days ago

All typed text appears blue until I press space.

All typed text appears blue until you break it in some ways like pressing the spacebar or moving the keyboard cursor with the arrow keys. It happens at the firefox search… (read more)

All typed text appears blue until you break it in some ways like pressing the spacebar or moving the keyboard cursor with the arrow keys. It happens at the firefox search bar as well, and search suggestions and autocomplete doesn't work whenever it happens.

Asked by leeharam2004 5 days ago

Last reply by leeharam2004 5 days ago

Youtube videos do not align correctly when going fullscreen first time after startup

This does not occur in Edge. It happens every time I start up my computer. Exiting and re-entering fullscreen fixes the issue. It only started happening after I did a pla… (read more)

This does not occur in Edge. It happens every time I start up my computer. Exiting and re-entering fullscreen fixes the issue. It only started happening after I did a platform upgrade to AM5 with a new motherboard, CPU and RAM.

Asked by MGsubbie 5 days ago

History

I've been using Firefox for many years. I Like it. I have used the History and History's Search function quite a few times. I normally always had Firefox find an update b… (read more)

I've been using Firefox for many years. I Like it. I have used the History and History's Search function quite a few times. I normally always had Firefox find an update but ask me to install. I did those. I now have v110.0.1 installed. I did that last week after I stupidly screwed something up to do with permissions on folders. Everything seems okay now, all are fixed (all my other programs work fine now) except that in Firefox History (Ctrl+Shift+H) I can only ever see "Today" under the "History" category. I can browse, bookmark, etc. just fine. I suppose there is some setting somewhere that I've messed up but I cannot find it. Can you help me such that it shows "Last x Days", months older, etc. ? BTW I also tried mozillaistoryview.exe and it also only shows "today". Nothing in my system has changed for about a week but I browse every day. Thanks.

BTW I'm on Win10_Pro/64 whichever build/update is current.

Asked by darylspitfire1 6 days ago

Last reply by darylspitfire1 5 days ago