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userChrome

There is no userChrome.css in my profile. If it needs to be created, where do I create it? Yes, I searched for help. What I found was about userChrome.css to solve specif… (read more)

There is no userChrome.css in my profile.

If it needs to be created, where do I create it?

Yes, I searched for help. What I found was about userChrome.css to solve specific problems, but not what to do if it doesn't exist. Is userChrome still supported?

Thank you! Mark.

Asked by Mark Filipak 2 minutes ago

Live and playback Video

I have found that my Fiefox cannot handle live news streaming and video playback and the picture freezes but the sound continues. This has been going on for years but I … (read more)

I have found that my Fiefox cannot handle live news streaming and video playback and the picture freezes but the sound continues. This has been going on for years but I do not have a problem with any other browser.

Asked by Sonny4U 7 hours ago

Last reply by Sonny4U 28 minutes ago

Firefox 102 Renaming .exe files

I've noticed that with Firefox 102 when I download an exe file, in this case Thunderbird Setup 102.0.exe it is renaming it to Thunderbird Setup 102.0.exe.bin. Why is that… (read more)

I've noticed that with Firefox 102 when I download an exe file, in this case Thunderbird Setup 102.0.exe it is renaming it to Thunderbird Setup 102.0.exe.bin.

Why is that happening now? I know the "potential risk" or downloading an .exe file but shouldn't it ask or at least warn you instead of just deciding to rename it

I didn't see a setting to disable this "feature". Is there one?

Thanks

Asked by AZBigDog 6 days ago

Last reply by AZBigDog 29 minutes ago

Problem with privacy settings

I reset my privacy settings to "standard", as they were causing too many problems. I quit Firefox. Some websites (like Google) are still telling me that cookies are disab… (read more)

I reset my privacy settings to "standard", as they were causing too many problems. I quit Firefox. Some websites (like Google) are still telling me that cookies are disabled, when they are not and don't allow me to go to these websites. I attached 2 screen captures. Any reason for this and how to fix this problem?

Thanks.

Asked by Sue 35 minutes ago

Incorrect password message when trying to sign on from another computer

I just bought a new laptop and am trying to sync my firefox account. Whenever I try to sign in from the new computer I keep getting an incorrect password message despite … (read more)

I just bought a new laptop and am trying to sync my firefox account. Whenever I try to sign in from the new computer I keep getting an incorrect password message despite using the correct password. What am I suppose to do here? I don't want to lose all my saved info and everything else.

Asked by ctsnyder127 44 minutes ago

Migrated Firefox to new Mac. Firefox will not connect to web for about a minute then works fine.

Recently bought a new Mac Studio running mac os 12.4. Migrated FireFox from old mac. Firefox version 102.0 will not open anything for about a minute. Message says tran… (read more)

Recently bought a new Mac Studio running mac os 12.4. Migrated FireFox from old mac. Firefox version 102.0 will not open anything for about a minute. Message says transferring from a web page but nothing happens. Sometime it says “cannot find server.” Firefox on my other older mac on same network works fine as does Safari on new Mac Studio. Once delay period over all work well.

Asked by Bill Clark 1 day ago

Last reply by Bill Clark 46 minutes ago

Security Risk : Add-on Installed itself and Disguised to look like another

I've been locked to google safe-search while on Firefox for a few days, despite my settings being set to unlock. After having gone through various settings, including my … (read more)

I've been locked to google safe-search while on Firefox for a few days, despite my settings being set to unlock. After having gone through various settings, including my AV I noticed that I had a strange looking symbol in my URL bar that was forcing safe=active on all google searches.

I have TrafficLight by Bit-defender Installed, and I noticed this symbol looked the EXACT same but belonged to another extension that I DID NOT install myself.

The name of the offending extension is "Preview of Parental Control: Family Friendly Filter" by Media Partners. [LINK] : https://addons.mozilla.org/en-US/firefox/addon/family-friendly-filter/

The company name is Sketchy and I worried where it came from. I have uninstalled it, but I am seeking direction regarding where it may have come from. Could someone look at the extension and advise??

Asked by wanderingScholar 1 hour ago

Last reply by wanderingScholar 1 hour ago

PDF Download

Running Firefox 102.0 in Win 10. When I try to download a PDF file, I get (1) a dialog box saying the download failed, (2) two 0 byte files in the download directory wit… (read more)

Running Firefox 102.0 in Win 10. When I try to download a PDF file, I get (1) a dialog box saying the download failed, (2) two 0 byte files in the download directory with the name of the PDF file I'm trying to download, and sometimes (3) a PDF file with a filename of 8 random characters that appears to be the file I'm trying to download. How do I fix this?

Asked by tomhartman12309 2 hours ago

Firefox suddenly zooms in 400–800% with no user input. Cannot undo.

I've been noticing this more and more recently. I'm using Firefox 102.0 on a Mac running Monterey (12.4) with 64GB RAM. Firefox will suddenly zoom up on a screen between … (read more)

I've been noticing this more and more recently. I'm using Firefox 102.0 on a Mac running Monterey (12.4) with 64GB RAM. Firefox will suddenly zoom up on a screen between 400% up to 800% (I'm guessing; no way to verify this): see screenshot. This happens on random pages without my hitting any keys or clicking on anything, and I cannot replicate it. Note that I do not have screen zoom engaged, nor do I have any sort of zoom mechanism turned on in the OS. Hitting "undo" does nothing, as the browser thinks I'm trying to undo an action on the page, not a zoom. Resetting Firefox or restarting makes no difference.

Note that the screenshot is at actual size, but I have no way to control the resolution at which it shows up for you.

Asked by fluckiger 5 days ago

Last reply by fluckiger 2 hours ago

Videos will not fullscreen completely

Whenever I try to full screen a video the first time I open the browser, the video will not completely fill the screen. It only happens on firefox and the first time I op… (read more)

Whenever I try to full screen a video the first time I open the browser, the video will not completely fill the screen. It only happens on firefox and the first time I open the browser. I thought it was my extensions but it was not that. A thread was created on reddit describing the problem I have. I have linked it here. https://www.reddit.com/r/firefox/comments/rhwuvz/firefox_full_screen_on_win11_always_leaves_some/ I tried to change themes and that also did not work. Not sure what the problem is. Please help.

Asked by dk 3 weeks ago

Last reply by dk 3 hours ago

How do I get rid of the downloads pop up that appears next to downloads icon?

I recently closed and re-opened Firefox to refresh it. Now, when I download an attachment from Gmail, a pop up appears next to my downloads icon. How do I turn that off? … (read more)

I recently closed and re-opened Firefox to refresh it. Now, when I download an attachment from Gmail, a pop up appears next to my downloads icon. How do I turn that off?

Asked by KT 3 hours ago

Gmail attachment download opens a new tab?

When I download an attachment from Gmail, I would like to just download it. However, Firefox now opens the attachment in a new tab before I can download it. Is this new? … (read more)

When I download an attachment from Gmail, I would like to just download it. However, Firefox now opens the attachment in a new tab before I can download it. Is this new? Is there a way to turn this off?

Asked by KT 3 months ago

Last reply by KT 3 hours ago

Firefox hangs up on win7

This problem started around version 97 (i had a break from computer and went back at v 97) but older versions still had that problem after i revert to it. i did: turned… (read more)

This problem started around version 97 (i had a break from computer and went back at v 97) but older versions still had that problem after i revert to it. i did:

  • turned hardware acceleration and recommended settings off
  • cleared cache and profile few times
  • offline and safe mode
  • restarting and reinstalling for few times
  • installing Microsoft Visual C++ Redistributable for Visual Studio 2015, 2017, 2019, and 2022 (vc_redist.x64.exe).

still hangs up.

it sometimes opens after i restarted,what can cause this?

Asked by alikeremozfidan 1 month ago

Last reply by alikeremozfidan 4 hours ago

No sound in Firefox only with Arte.tv direct or replay

Lorsque je veux regarder une émission en direct sur Arte.tv ou une émission en replay, le son n'est pas activé automatiquement. Je dois aller dans les réglages du son de … (read more)

Lorsque je veux regarder une émission en direct sur Arte.tv ou une émission en replay, le son n'est pas activé automatiquement. Je dois aller dans les réglages du son de mon interface Manjaro Linux Cinnamon pour activer le volume sonore qui est à zéro sur ce site. Je ne rencontre pas ce problème avec les sites de France Télévision (France 2 ou France 3). J'utilise la dernière version de Firefox v 101.0.1 64 bits

Asked by Philippe F 1 week ago

Last reply by Philippe F 4 hours ago

All logins/passwords missing

Problem/possibly relevant info: yesterday evening, auto-fill for logins/passwords was working when I opened my laptop (from standby) this morning, my welcome screen wa… (read more)

Problem/possibly relevant info:

  • yesterday evening, auto-fill for logins/passwords was working
  • when I opened my laptop (from standby) this morning, my welcome screen was frozen at last night's day/time when I lowered the lid so I restarted (press and hold power button; this happens all the time as of the past 6 months or so)
  • logins/passwords have now disappeared
  • Windows 10, Firefox v.102.0 (updated July 1st)

After 2 hours of trying to find answers, I've done/discovered the following:

  • followed steps here: https://lifehacker.com/how-to-recover-your-missing-firefox-passwords-1835616191 -- didn't work
  • I don't have other profiles and am not synced to another device
  • I've had no luck finding an "Old Firefox" folder
  • logins.json, logins.json-2.corrupt, and logins-backup.json all have the same timestamp (this morning) and file size
  • when I open logins.json and logins-back-up.json in Firefox, I get the following message: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data (I suspect this is where I'm in big trouble...)

I am very non-techy so any straightforward suggestions would be greatly appreciated. Otherwise, I guess I'll have to decide if I want to pay to get it fixed or go to the hassle of re-setting all my passwords. ;)

Thanks!

Asked by Ripley 5 hours ago

Firefox freeze for seconds after save as dialog popup

after updating 102, I noticed that when I wanna download file from websites, after I click Save or Cancel in the dialog, my Firefox will get no response for 1-2 seconds, … (read more)

after updating 102, I noticed that when I wanna download file from websites, after I click Save or Cancel in the dialog, my Firefox will get no response for 1-2 seconds, I have tried troubleshoot mode, cleaning cache, but both not working.

Thx.

Asked by Mizuyoru_TW 6 hours ago