Firefox Community Forum

Until today it worked fine. But now whenever I try to login to Xfinity I get You don't have permission to access "http://login.xfinity.com/login" on this server. It works fine on Chrome and Edge. I have disabled my add-ons. I have cleared cache, cookies, etc. I have rebooted. I have turned off firewall. I have checked my DNS. I have changed the DNS protection to OFF in Firefox. I have checked my proxy setting (I have no proxy). I have reinstalled Firefox. Etc. Etc. Nothing works. The fact that it works on Chrome and Edge, that it has worked everyday until today gets me confused. I also tried using my mobile phone as a hot spot to make sure it wasn't related to my Internet connection or IP address. Anyone have any ideas?

Machine: Dell Inspiron 15 5567 CPU: Intel i5-7xxx Op Sys: Ubuntu 24.04.1 Firefox version: Flathub 130.0

For the past 2 weeks Firefox has been repeatedly crashing soon after going on to certain sites or trying to apply my 2FA authenticator add-on.

Suddenly there's a screen shudder and a new window opens, inviting me to submit a crash report. See attached image.

I do not believe that this is down to Ubuntu 24.04 upgrade done at end of August.

But it's enough for me to largely go over to Chromium and Firefox Dev Ed.

If Mozilla don't act on this crashing I can see its market being lost fairly fast.

Ed - Thanks for that thread. Since I posted my question originally (and can't find where just now) I did try one add-on called STOP AUTO RELOAD by kgersen and I'm trying that. I couldn't understand how to add the particular address I wanted to use it on, but it's helping on FB without having entered FB's addy. Most of the time it stops the refresh. If I leave it too long tho, when I come back it does refresh, but at least it isn't refreshing while I'm trying to read it. The annoying blue label "refresh" still comes on my page, but I ignore it.

Stacy

I just updated my iMac from Mojave to Catalina 10.15.7. I thought Firefox would provide an update to convert the esr version to the standard Firefox browser since I am no longer using Mojave, but the next update is 115.15.0esr. Is that correct? My understanding is that the esr updates are just for computers using older operating systems through Mojave. I did not update to 115.15.0esr since I am not sure if that is the right version for Catalina. Any information and assistance you can provide me is greatly appreciated. Thank you.

What information that I can supply would be useful to help resolve the problem? I have seen the problem on both my old (ancient) Windows 10 desktop and new Windows 11 desktop. I have seen it on my Windows 11 desktop on version 129.0.2 and 130.0. I saw it first on the Windows 11 desktop as I am spending my time setting it up. But recently saw it on the Windows 10 desktop on 129.0.2. When I hover on a tab it highlights the tab (background lightens); but NO description or preview appears.

It works on both PCs when I first start Firefox.

I'm having problems with a website constantly asking me to accept cookie permissions. It happens on some other sites occasionally, but this particular site is one that I use each day.

When I visit the site I get the cookie permissions box. I click accept all cookies. No matter how many links I click I am presented with the box yet again. It doesn't happen with Chrome, Edge or Brave.

Dear colleagues:

I have made a page with a stack of z-indexed .heic images. The viewer clicks (jQuery) on the top image to reveal the next.

The page is local, not online. I'm on a Mac mini 2018, OS Ventura 13.6.1, Firefox 13.0.

Safari renders the operation correctly. Firefox fails to load the .heic images. Chrome also fails to load the images.

Any suggestions welcome. My 83yo brain sometimes misses things. cheers Chris

I am signing into my Mozilla account on a new computer with a clean Firefox install. I'm able to get into my account using an authorization code to my email, but Firefox Sync isn't working so no bookmarks/passwords/history/etc. I have a persistent "account disconnected" with a yellow triangle icon. Upon clicking through, I see "Please sign in to reconnect [my email address]" with a sign in button. Signing in does nothing. What's really strange is that my other Mozilla account works fine, which leads me to believe this is an account issue—except that I've synced this account across several devices already.

What do?

With my previous FF installation, it would remember both the width and the last selection in the sidebar after closing and re-opening FF.

I just formatted and reinstalled windows and now FF simply would not remember the last sidebar condition.

I'm using Windows 10 22H2 and FF 130 64-bit.

I'm totally fed up with this! I got this particular one trying to go to Amazon via a link from search but it's happening constantly with links from search and from other sites that I'm on. I am on Amazon a lot. I don't know what this behavior is, where it's coming from, why it's happening, or how to stop it. I'm at the point of just uninstalling Firefox because of it. I've tried the common fixes such as clearing cache and cookies as well as all saved data and it still persists. Firefox has been my default browser for a very long time but if this can't be stopped permanently, I'm done with it!

This is my original post. No response at all. Disappointing.

Non functioning Export/Import, upload images

At this point, if I could just get an opinion, a direction you might follow, if this was happening to you

It keeps recurring. This time it took 3 weeks from the time that last post. As I said in the past post, the problem is a corrupted 'sessionstore.jsonlz4 file.

My evidence is that when i ran about:support - Troubleshooting, the problem was still happening.

I just mounted a backup profile, created during the last incident. Works fine. I took the sessionstore.jsonlz4 from that backup and replaced the one in the problem profile.

After doing the replacement, the problematic profile symptoms have disappeared. At least for now, that is.

But now, I have to restore the missing portion of the session (tabs/history) created between the last occurrence and now, because of the replacement of the corrupted sessionstore.jsonlz4 with the backup.

Nobody has offered a way to do this that is not a time consuming ordeal.

What would you do?

Help/About Firefox tells me I have - ver 112.0.1 (64-bit)

There is no option to automatically update.

I have downloaded this zip file - firefox-130.0(1).tar.bz2

QUESTION - How do I instal the update  ? - or can I not with my system - as below

Xtra-PC - Turbo 32 × 1 (purchased 2019)

Ubuntu 18.04.6 LTS

Running on 2010 Acer 4741G computer. 4Gb RAM Intel i5 2.27Ghz

Many thanks for any assistance, John, Brisbane Aus

Dear Sir/Madame. I have tried to figure out how to get Mozilla (Firefox) to store my bank card details so I do not need to fill it in over and over again. The information I find on Internet is either from 2020 or do not work. Do you have any solutions to suggest me?

kind regards Henry

I have six windows that I use the most. Sometimes I open more windows, but before quitting Firefox, I close windows that are outside of the first six. But if I don’t close the additional windows, the next time I open Firefox, they are all the same position as they were when I closed Firefox.

And that is good.

The problem is, with the taskbar locked, while using Firefox and using Windows the way it’s intended- opening, closing and switching different windows as I need them, the six windows in Firefox switch positions. The windows shift positions so that 6 is 5 and 5 is 6 and 3 is 2 and 1 is 3 and so on. It’s all random.

So why do the windows shift positions?

It is a hassle to have to keep lining them up again and again throughout the day, so that they are always in the right place so that I don’t have to click each taskbar item to find out which window it is. If they remain in the correct order, I have no trouble or wasted time looking for the window I need to use.

The shifting Firefox windows at random is the problem. That is what this inquiry is about.

Here is a temporary fix without having to set them all up from scratch. It takes a few manipulations, but still better than remembering all the tabs in each window then opening each window and tab one at a time in the order I prefer them to be in. I use an addon called Tab Session Manager. This is not an advertisement for the addon. It is necessary to mention it in case others have the same “switching” windows problems. The addon allows you to save each window, then open each of the saved windows in the proper order.

The things I’m trying to get an answer to, are the following questions:

1. Why do the Firefox windows switch positions? 2. And how do I stop it from happening again?

Any help or direction will be appreciated. Thanks.

I cannot seem to find what it is called, but only web design related stuff to scrolling.

I'm looking to change the behavior of scrolling bar, that lets me click a point and the page stops at that point, whereas right now, it keeps scrolling to the end/top of the page (based on the direction relative to the starting point). I find the behavior pretty annoying and something that used to be done by the buttons on either end point.

Is this a relic of the past or can i opt-in to it through the config

When I'm using Firefox Multi-Account Containers with the option "Limit to designated sites" enabled, I encounter an annoying issue when navigating between different subdomains of the same website.

For example, if you navigate from "https://www.google.com" to "https://accounts.google.com," you will exit the "Google" container until that subdomain is manually added to the container.

I thought it would be nice if I could somehow create a container for "https://*.google.com/" (where * acts as a wildcard, as explained in the note below).

• Is it possible to do this? If so, how, and what is the safest way? (See note below)
• If not, is there any viable solution to this problem?

Note: The RegEx (or wildcard) * should only allow alphanumeric variations to prevent security vulnerabilities. For instance, "https://www.PhishingSite.com/WeStealYourAccount.google.com" could bypass the container if * is not restricted properly. In this case, * could mistakenly refer to "www.PhishingSite.com/WeStealYourAccount"

Thank you for your help

Hello: Passwords from CSV file: "firefox logins.csv" does NOT show up in the "Import Browser Data" box? I reinstalled a fresh copy of Windows7 and firefox (Firefox Setup 115.14.0esr.exe). I'm unable to import my "Passwords from CSV file" because it is not included in the "Import Browser Data" box (see Attachments (pics). Note: I do not use the Browser in this picture only firefox. How than can I import this .csv file? Regards -mdc

I get PR_END_OF_FILE_ERROR when trying to load certain websites. I don't use any proxy or VPN, I tried disabling DoH. Also sometimes i get 403 forbidden cloudflare.