Showing questions tagged:

I get Profile Missing error message when trying to reinstall Firefox

I followed the advise and removed all the profiles from my laptop. (Copies are on an external hard drive.) And I used the download file from the Mozilla community site w… (read more)

I followed the advise and removed all the profiles from my laptop. (Copies are on an external hard drive.) And I used the download file from the Mozilla community site which is 490 KB versus the 375 KB download file from firefox.com just in case the smaller file was corrupted. But I still got the Profile Missing error message.

I am trying to simulate a laptop that has never used Firefox and so can't say that "Your Firefox profile cannot be loaded.  It may be missing or inaccessible."  I uninstalled Firefox using the Installed Apps page. Can there be fragments of Firefox that I need to hunt down and remove? I also removed the Old Firefox Data folder from the desktop.

How can I successfully install Firefox? Then I will use my old profiles that contain all my bookmarks.

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My Firefox bookmarks disappeared because I accidentally created a profile

I’ve been using Firefox for months without manually creating a profile (I assume one is created by default). I had a lot of bookmarks, and today I accidentally created a … (read more)

I’ve been using Firefox for months without manually creating a profile (I assume one is created by default). I had a lot of bookmarks, and today I accidentally created a profile manually, but then deleted it after noticing it didn’t have my bookmarks. Now, even after deleting it, I still don’t have my bookmarks, and Firefox keeps creating profiles for me. I checked backup files, but I can’t find anything, or maybe I don’t even know which folder I’m supposed to look in. My browsing history is gone, and I think I also lost my saved passwords or usernames for websites I used.

I’ve already tried using firefox.exe -P and checking %appdata%\Mozilla\Firefox\Profiles\, but my bookmarks aren’t in either of those folders (.default or .default-release). Honestly, I really don’t want to believe I could have lost everything that easily.

I even used Recuva to try recovering files like places.sqlite and checked the bookmarks folders in the only two directories where those files existed, but it was pointless. Honestly, I still don’t even understand how everything got deleted just from manually creating a profile. I really didn’t expect something like this to happen.

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Split view feature minor bug

In the menu for choosing which tab to add to a split view, tabs with the name/link of the original do not show up. I would like this fixed, although this is really only a… (read more)

In the menu for choosing which tab to add to a split view, tabs with the name/link of the original do not show up. I would like this fixed, although this is really only a minor inconvenience when duplicating a tab to put it into split view.

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Why Does Firefox Memory Usage Suddenly Spike?

I was doing some work, when suddenly everything slowed, I checked my Activity Monitor, and it showed Firefox at nearly 20 Gigs of RAM & about 30% of CPU usage! I open… (read more)

I was doing some work, when suddenly everything slowed, I checked my Activity Monitor, and it showed Firefox at nearly 20 Gigs of RAM & about 30% of CPU usage! I opened the Task Manager, and it only showed Firefox using 2 Gigs, and 25% of CPU. After a few minutes, the memory usage just as suddenly dropped down to the 2 Gigs as shown in Task Manager, and things seemed to be back to normal.

Why did this happen? I did nothing that would cause a spike, didn't open any new videos, or other high memory usage pages, or applications. I have seen FF showing a similar 20 Gigs of RAM usage, slowing everything down, several times recently, and wonder what could be causing these sudden spikes.

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Copy Links - include non-HTTP(S) URLs

Hi, it looks like Firefox can copy links from selected tabs, using right-click menu. It doesn't work for non HTTP(S) addresses though, such as "file:///C:/Users/USER/etc.… (read more)

Hi, it looks like Firefox can copy links from selected tabs, using right-click menu. It doesn't work for non HTTP(S) addresses though, such as "file:///C:/Users/USER/etc."

Is it possible for non HTTP(S) addresses?

The add on Export Tabs URLs by AL is very good, has the option for non HTTP(S) addresses, but I couldn't get it to work for selected tabs, is it possible for selected tabs?

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I reached my 50G VPN limit, is this why videos on amazon prime don't play?

I can no longer watch videos on Amazon prime, those included and the ones I pay extra for through an added subscription to mgm+ since the last update. What is going on? I… (read more)

I can no longer watch videos on Amazon prime, those included and the ones I pay extra for through an added subscription to mgm+ since the last update. What is going on? Is it the VPN data limit thing? If so, how can I turn it off?

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Missing Window

Running v150.0.3 on a Windows 10 PC. I have (HAD) 5 windows open with about a dozen tabs in each one. Just realized that one of the windows is gone! Every time I startup … (read more)

Running v150.0.3 on a Windows 10 PC. I have (HAD) 5 windows open with about a dozen tabs in each one. Just realized that one of the windows is gone! Every time I startup Firefox, I always allow it to automatically update the version. I have a bad feeling this missing window issue happened during the most recent update (last week?).

Has anyone ever experienced this issue or have any ideas how this could have happened? Any chance of recovering that window? I have weekly backups of the SSD containing all my Mozilla files & folders (Firefox and Thunderbird).

Thanks

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blink of white starting firefox 150.

since v150 came out ive been having an issue where i get a flash of white on start up if i have Homepage and new windows as Firefox home with a wallpaper... i have re-ins… (read more)

since v150 came out ive been having an issue where i get a flash of white on start up if i have Homepage and new windows as Firefox home with a wallpaper... i have re-installed firefox and tested it as default and it still happens. seems the wallpapers have a delay till it displays properly.

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Firefox 140.10.2esr - old version and won't load profile

Hi all, Firefox 140.10.2esr Windows 11 Opened Firefox this morning and it said I was using an old version of Firefox and it couldn't load my profile. I have always used … (read more)

Hi all,

Firefox 140.10.2esr Windows 11

Opened Firefox this morning and it said I was using an old version of Firefox and it couldn't load my profile. I have always used the esr version.

I had a look at the compatibility.ini file under my profile and it had version 150.xx. Is that a bug with the last update?

To recover I backed up my profile then changed the compatibility version to the version of Firefox I am using. I was able to load my profile and while all my bookmarks and settings are there, my saved credentials are not. The key4.db and logins.json file are both still under my profile folder, they just don't seem to be recognised; no errors. Viewing the logins.json shows my encrypted credentials.

Does anyone know what is going on and how to resolve?

thanks

j

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How to install Mozilla VPN on multiple OS platforms using one account

I’m in the market for a vpn and found out u come highly recommended. Have a few questions before I proceed with the purchase. 1. Using one account, how do i install… (read more)

I’m in the market for a vpn and found out u come highly recommended. Have a few questions before I proceed with the purchase. 1. Using one account, how do i install Mozilla vpn on Windows laptop, iPhones (2), Apple watch? Each of this has their own software installation. 2. Will be traveling to the Philippines this year. Found out Mozilla does not have a vpn server servicing the country. Do you have an alternate solution? 3. If I’m traveling internationally, does your vpn software automatically switch my server closest to where I’m at or do I have to do it manually by doing a search and select function? 4. Do you offer a trial version for Mozilla vpn?

Thank u much, Tony

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Folder location cannot be opend after download.

Download arrow shows 5 recently added downloads. Clicking on the folder Icon next to the file does nothing. I cannot open file location. I tried Troubleshooting mode, did… (read more)

Download arrow shows 5 recently added downloads. Clicking on the folder Icon next to the file does nothing. I cannot open file location. I tried Troubleshooting mode, didn't help. I have totally removed FireFox using Revo Uninstaller Pro and reinstalled with no avail. What's next?

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mymercy.net will not load/log in after last firefox update.

After the last Firefox Update, I can no longer log into my healthcare website. It loads login screen, enter information and it fails to redirect, returning to login scre… (read more)

After the last Firefox Update, I can no longer log into my healthcare website. It loads login screen, enter information and it fails to redirect, returning to login screen. mymercy.net works fine with Edge and Chrome. But I have Firefox set as my default to switching is a pain! I have cleared everything.. reloaded firefox and it still does the same. Tried it with 3 different computers with the same result, so there is something about the new update that mymercy.net doesn't like. any suggestions?

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