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  • Solved

Firefox window does not open properly.

I've just upgraded to Firefox 91.0.2 (64 bit) on a Windows 10 system. Clicking on the Firefox icon on my toolbar indicates that the program is active, but no window appea… (read more)

I've just upgraded to Firefox 91.0.2 (64 bit) on a Windows 10 system. Clicking on the Firefox icon on my toolbar indicates that the program is active, but no window appears. Trying to close the program by right-clicking doesn't do anything and I have to use the Task Manager to get rid of it. The attached screenshot shows what happens when I hover the cursor over the taskbar icon.

Clicking on a URL sent me in an email also does the same.

Oddly, right-clicking and selecting 'open new window' works, so I can still sort of function, but it's a real pain.

I have only one monitor, so it's not a dual-monitor issue.

Asked by ptoye 5 months ago

Answered by FredMcD 5 months ago

  • Solved

Firefox no longer works with Amazon Prime video

Firefox was just updated to version 91.0.2 (64 bit), and now the l;inks on Amazon Prime video no longer work. Many of the links take me to my Watchlist. I tried accessing… (read more)

Firefox was just updated to version 91.0.2 (64 bit), and now the l;inks on Amazon Prime video no longer work. Many of the links take me to my Watchlist. I tried accessing the site using Chrome and Edge - no problems with those browsers. Firefox was working with Amazon last night, so this is something that happened with the recent update.

Asked by darweb2 5 months ago

Answered by darweb2 5 months ago

  • Solved

Refreshing Firefox - loosing bookmark sidebar!

I prefer Firefox but speed-tests show it is considerably slower than Chrome and Edge. I have cable network connection. Max download speed is 1000 Mbps. Test show above 90… (read more)

I prefer Firefox but speed-tests show it is considerably slower than Chrome and Edge. I have cable network connection. Max download speed is 1000 Mbps. Test show above 900 Mbps for Edge and Chrome and 5-600 Mbps for Firefox, sometimes it is much slower and sometimes download stops for 5-20 seconds. I therefore tried "Refresh Firefox" - and my dear Bookmark sidebar disappeared!! Firefox info told me bookmarks would be saved. Well, it is saved, but it is real troublesome to use it compared to my old sidebar. I WANT MY OLD SIDEBAR BACK - ANY HELP? Kind regards Toralf

Asked by toralf.wicklund 4 months ago

Answered by Chris Ilias 4 months ago

  • Solved

Can't Clear Firefox History

Hi, suddently i can't delete history browsing in firefox. No matter what i try it still not clear the browsing history. What first i do is "Forget About This Site" option… (read more)

Hi, suddently i can't delete history browsing in firefox. No matter what i try it still not clear the browsing history. What first i do is "Forget About This Site" option to delete single history form a website but it doesn't work. Then i try to delete browsing history from setting, setup to clear history when firefox closed and even i delete history with "Everything" option it still doesn't work.

I don't remember exactly, but if i not wrong i've got this issue since upgrade to 91.0.2 version. For your information, i use Firefox-bin version in Gentoo Linux with i3 Window Manager.

Any help will be apreciated.

Asked by Yance Lawang 4 months ago

Answered by FredMcD 4 months ago

  • Solved

Can't open web links on some sites, unless I right-click and "open in new tab"

I've started having a strange issue with both Firefox for Windows and Android. On some news websites, and sports websites, I can no longer open articles just by clicking … (read more)

I've started having a strange issue with both Firefox for Windows and Android. On some news websites, and sports websites, I can no longer open articles just by clicking on them, but right-clicking works. If this sounds strange - it is!

The issue is exactly as it sounds like. I can hower the mouse over the title of an article and Firefox will recognize that it's a link, showing me the path at the very bottom left of the browser. But when I click it, it simply won't do anything. My mouse works fine before you ask. It's only when I right-click the same article and choose "open in new tab" that the article opens. This is happening on some major sites as well, like the BBC.

At first I thought this was Windows-specific, but I have also had the same issues with my Firefox for Android. And again, long-pressing on the article and selecting open in new tab will open the link, but not normal tapping.

I have restared Firefox in Troubleshooting mode to disable any addons but the problems persist.

Anyone else having the same issue or is there a known solution?

Asked by nucnik 4 months ago

Answered by tss612tss 4 months ago

  • Solved

Same problem crashing on shutdown tried every muther....... thing no one knows how to help embarassing!!

bp-d23e9518-4e76-45df-b094-2e9300210828 8/27/2021, 9:11 PM View bp-91e88975-bc86-438f-b7c4-7077c0210828 8/27/2021, 9:11 PM View bp-ab26b6f6-7644-48d0-899a-04f1b0210… (read more)

bp-d23e9518-4e76-45df-b094-2e9300210828 8/27/2021, 9:11 PM View bp-91e88975-bc86-438f-b7c4-7077c0210828 8/27/2021, 9:11 PM View bp-ab26b6f6-7644-48d0-899a-04f1b0210828 8/27/2021, 9:06 PM View bp-f91c49cf-848d-4bbe-8aea-342710210828 8/27/2021, 8:54 PM View bp-59662c27-2ec1-4ee6-a129-455de0210827 8/27/2021, 6:56 PM View bp-0d6085c9-d6a2-4b09-b5ac-019b60210827 8/27/2021, 6:56 PM View bp-7d61f47a-52be-4eb8-bfae-d72820210

Asked by fanucweld 5 months ago

Answered by cor-el 5 months ago

  • Solved

Sites won't stay logged in after 1 day: Help!?

FF won't keep me logged into any sites that I ask to stay logged into. By the next day I have to log back into everything. I have my settings set to: Enhanced Tracking: S… (read more)

FF won't keep me logged into any sites that I ask to stay logged into. By the next day I have to log back into everything. I have my settings set to: Enhanced Tracking: Standard; Cookies & Site Data (unchecked delete cookies & site data); History (only close browsing & download history when FF closes, nothing else). I don't use CC Cleaner or anything like that. Can anyone help?

Asked by ko220 5 months ago

Answered by ko220 4 months ago

  • Solved

Youtube videos freeze for brief instant while the audio continues.

The issue is when the youtube video is being viewed (only happens on youtube), it suddenly freezes with a healthy grey bar and a connection, while the audio continuously … (read more)

The issue is when the youtube video is being viewed (only happens on youtube), it suddenly freezes with a healthy grey bar and a connection, while the audio continuously plays on. After the freeze or stutter, the video never gets out of sync with the audio but actually jumps ahead to where tit is. Meaning I'd lose out on 1-3 seconds of visual footage which I have to rewind to watch again. After the rewind the video doesn't get stuck on the same spot but further down it happens again. It sometimes never happens on some videos I watch but the ones that it does happen, If I went back to watch it again (refreshing tab or finishing the video then coming back) It happens again. Usually repeats within 5 minutes of it happening at minimum. Which is very annoying.

At first I thought this could be a issue on my display drivers. I went searching for solutions all over the web. Common reasons I got for this was that my internet might be slow. Which is bit true ig. But I can view up to 1080p videos without buffering or any problems. So Idk how that's the case. Another reason I got was that it might be hardware acceleration, which I turned off before I got the problem again. Another suggested add ons might be the case. So I turned some off and under more advice used a completely new portable app of firefox (no logins, addons or settings changes) and I got the same results. I also reinstalled display drivers. Disabled the hardware acceleration of the new clean app. And still got the issue. The only time I didn't get the issue was when I was using Chrome. Or Edge.

I've cleared cache and all data,history as well. So I'm really stumped. Someone asked me to make a completely new windows local user admin account and try again. And it happened there as well.

Edit : While trying to get evidence of this, I've discovered that sometimes if I rewind twice or go back more than I usually do the stutter tends to usually repeat on the same place. You can see it in the video.

leads to youtube

Asked by 〚M〛 4 months ago

Answered by 〚M〛 4 months ago

  • Solved

Cannot log in to American Airlines website AA.Com

For the past couple of weeks I am not able to log in to AA.com. When I fill in the require fields ( AAdvantage # or username, Last name, Password), it redirects to https:… (read more)

For the past couple of weeks I am not able to log in to AA.com. When I fill in the require fields ( AAdvantage # or username, Last name, Password), it redirects to https://www.aa.com/sorry.html. I have no problem logging in on one of the other major web browsers. Ad blocker is turned off, cache has been cleared, all the tricks that usually solve such problems. So, I'm beginning to think that something in a recent Firefox update doesn't play nice with AA.com. I'm using Firefox Ver 91.0.2.

Any suggestions?

Asked by Tom Huckstep 5 months ago

Answered by Tom Huckstep 5 months ago

  • Solved

alien script detected moz-extension://658f8192-d5e7-40de-893f-5b62685be017/js/inject.js

I was using dslreports Speed Test http://www.dslreports.com/speedtest?httpsok=0 and it gave me this message: alien script detected moz-extension://658f8192-d5e7-40de-893f… (read more)

I was using dslreports Speed Test http://www.dslreports.com/speedtest?httpsok=0

and it gave me this message: alien script detected moz-extension://658f8192-d5e7-40de-893f-5b62685be017/js/inject.js

Is this something I need to worry about? My internet has been running slow as of late.

Asked by FredMcD 5 months ago

Answered by FredMcD 4 months ago

  • Solved

ChunkApp

How can I remove ChunkApp from my browser? It is not showing in my extensions, but i know its there because the internet service I use at a customers site wont allow me t… (read more)

How can I remove ChunkApp from my browser? It is not showing in my extensions, but i know its there because the internet service I use at a customers site wont allow me to utilize my browser because of the redirect to Chunk App host/server.

Please help I do not want to switch to Google Chrome because of this legal search engine redirect virus.


Mac Operating System

Asked by mbosh 4 months ago

Answered by jscher2000 4 months ago

  • Locked

Firefox crashing after being closed

bp-a1a5cd34-f9dc-4e80-94c0-e39150210826 8/26/2021, 5:44 PM bp-7fb90376-80a8-4dc9-a9eb-9395d0210826 8/26/2021, 5:44 PM bp-3a0005e6-2bed-4076-9b90-51dcd0210826 8/26/… (read more)

bp-a1a5cd34-f9dc-4e80-94c0-e39150210826 8/26/2021, 5:44 PM bp-7fb90376-80a8-4dc9-a9eb-9395d0210826 8/26/2021, 5:44 PM bp-3a0005e6-2bed-4076-9b90-51dcd0210826 8/26/2021, 8:13 AM bp-7cb6c59b-3302-4789-ae02-3b4e00210826 8/26/2021, 6:28 AM bp-970abf7c-27f8-4bd3-acee-d28f00210826 8/26/2021, 6:28 AM bp-0c852917-64f5-4955-9eb6-e619d0210826 8/26/2021, 6:28 AM bp-a56ae8ae-a0ab-4854-9444-e53cd0210826 8/26/2021, 5:38 AM bp-21dc321a-eb30-430d-b6f7-1e8fc0210826 8/26/2021, 5:30 AM bp-d255c0a0-9072-4800-bc81-790230210826 8/26/2021, 4:23 AM

Asked by fanucweld 5 months ago

Last reply by cor-el 5 months ago

  • Solved

I have 3 PCs, all running Firefox, all signed in to the same account. All say they are syncing. But one is not in fact syncing bookmarks, and reports it was last connected 2 years ago.

Clearly my 3 PCs are somehow connected, since they all show up in "connected services". But though the one I am now typing on routinely reports that it has successfully … (read more)

Clearly my 3 PCs are somehow connected, since they all show up in "connected services". But though the one I am now typing on routinely reports that it has successfully synced, it hasn't in fact connected to the 2 other PC's Firefoxes for the past 2 years (according to the image uploaded below). I somewhat doubt that actually, but the fact is that the 2 other PCs have identical bookmarks sets and are clearly syncing, but this one has a different bookmark set.

How to force it to connect? Disconnect it and reconnect it? Delete Firefox and reinstall?

Asked by Matthew Montagu-Pollock 4 months ago

Answered by Seburo 4 months ago

  • Solved

Search not working

When I type a search query into the address bar and pres enter nothing happens, the little dot symbol just goes back and forth. Tried changing search engine, no change. M… (read more)

When I type a search query into the address bar and pres enter nothing happens, the little dot symbol just goes back and forth. Tried changing search engine, no change. MS Edge works OK.

I have just moved to Spain, could this be an issue, it never has in the past. Also Firefox updated to 91.0.2 just before I left UK.

Cheers Peter

Asked by Ipsleylodger2 4 months ago

Answered by FredMcD 4 months ago

  • Solved

Problems showing sprites/images correctly

I have had this issue for a long time so in multiple versions of firefox where images of different types don't load correctly and are replaced with a garbled tv-test imag… (read more)

I have had this issue for a long time so in multiple versions of firefox where images of different types don't load correctly and are replaced with a garbled tv-test image type.

On the attached image you can see an example where dots on the map wont show correctly. Can this be some sort of privacy setting I have enabled withot knowing? I have reset firefox but still get the issue.

Asked by per33 4 months ago

Answered by cor-el 4 months ago

  • Solved

Firefox "Clear Data..." selection box not working.

I'm running Firefox 91.0.2 on a UK Windows 10 PC. I'm simply trying to clear my browser cache, but not my cookies. My problem: (1) Click on the "triple bar" icon, top-rig… (read more)

I'm running Firefox 91.0.2 on a UK Windows 10 PC. I'm simply trying to clear my browser cache, but not my cookies. My problem:

(1) Click on the "triple bar" icon, top-right, to open Firefox menu. (2) Click "Settings". (3) Click "Privacy & Security" on left side. (4) Scroll down (if necessary) to "Cookies and Site Data" section. (5) Click on "Clear Data..." button. (6) Two options are displayed: "Cookies and Site Data" and "Cached Web Content". I do NOT want to clear all my cookies as relogging into all my websites would be a pain. I ONLY want to clear my cache. (7) I attempt to click on the buttons to select the option I want, but the buttons appear to be UNRESPONSIVE. There are no ticks/check marks appearing. The only difference is that the border of the buttons changes colour slightly, but it's VERY hard to see. (Maybe this is connected with using the dark theme?) No matter what combination of button clicks I use, the two buttons remain unchecked, and they look identical. (8) If I click the "Clear" button a warning appears saying that all my cookies will be deleted. This is NOT what I want. (9) I give up and click the "Cancel" button. (10) I close down Firefox, return to the Windows desktop, and close down all possible applications and processes. I try to repeat the above steps, but the same problem happens again. (11) I give up and try to create a Firefox bug report, but I find there is now no bug reporting facility! Users can no longer submit bugs for Firefox!!! So I come here and post my problem, hoping that the community can help. (12) Thanks for any help offered!

Asked by keith.c.ballard 5 months ago

Answered by jscher2000 5 months ago

  • Solved

91.01 caused all web pages not to display colors, check boxes, contrast as the web pages normally appear

I'm using Mojave on desktop Mac. After Firefox automatically installed 91.0 and or 91.01 on to my Mac even though the setting required my assent, it appears that 91.0.1 … (read more)

I'm using Mojave on desktop Mac. After Firefox automatically installed 91.0 and or 91.01 on to my Mac even though the setting required my assent, it appears that 91.0.1 caused all web pages not to display colors, check boxes that I can see when I check them, color contrast on the web pages, and in sum no web page that I visit appears as it normally appears. Attached is a PDF of a screenshot of what I see when I search for "NOAA" and the page comes up so as to convey what's wrong with the web pages. You can compare what I see to what you see when you use the search tern "NOAA" [unless you have the same issue I have :)].

So, "How can [you] help?" You can help by providing me with a solution, fix, or guidance by which web pages will appear normally or a method by which I could revert to Firefox pre-91 software. It's impossible to use Firefox as it is now and so I downloaded Microsoft Edge which will have to do for now. Thank you for paying attention to my issue. Marty.

ps: I checked the box next to "Email me when someone answers the thread: but I cannot tell if it was worked because the check cannot be seen.

Asked by marty4 5 months ago

Answered by FredMcD 5 months ago

  • Solved

Repeated Crashes

Could I please have some help understanding the cause of the repeated crashes? They're all EXCEPTION_BREAKPOINT which suggests bad programming, no? But I can't figure ou… (read more)

Could I please have some help understanding the cause of the repeated crashes?

They're all EXCEPTION_BREAKPOINT which suggests bad programming, no? But I can't figure out what addon is causing it. I've disabled all the most likely addons, to no avail.

In reverse chronological order: bp-f336fdf0-2e72-41a6-aea0-44aa00210902 bp-c8382bdb-bcb2-46be-8fff-db2710210902 bp-50064910-db3b-4bb8-a4e8-02a060210902 bp-9a03addb-ab1c-45e9-9e07-e33260210902 bp-f992bd99-5544-44a9-aa23-cb1190210901 bp-1bbc1e81-9a88-4011-919b-40eb40210901 bp-d124988f-b337-45ed-851d-38ac70210901 bp-244f1082-98e4-4a0d-ad3e-f6d550210901 bp-0838d452-8bbd-4394-9da1-5b4860210901 bp-c19d9a93-be96-4586-a1a1-d5f450210901 bp-8155d279-97de-41ae-853a-8fb980210901

Asked by harvest316 4 months ago

Answered by FredMcD 4 months ago