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  • Solved

How to register MW

I have just re-installed MW due to probs using the original one, but now I cannot enter my registration code,(life time) there is no where to do so it seems,have looked e… (read more)

I have just re-installed MW due to probs using the original one, but now I cannot enter my registration code,(life time) there is no where to do so it seems,have looked everywhere?

Asked by FRANK 2 months ago

Answered by FRANK 2 months ago

  • Solved

Missing extension

I have just got a new laptop and installed everything in relation to Firefox onto it. I have used the Nordpass extension for a couple of years and on the old laptop this… (read more)

I have just got a new laptop and installed everything in relation to Firefox onto it. I have used the Nordpass extension for a couple of years and on the old laptop this is version 5.23.13 updated 16/10/24. On visiting the add-on and extension site today there is only a legacy version 4.33 updated 2y ago which clearly no longer works. Where has it gone. Clearly I am going to ask the same question of Nord, but I hope you can help.

Asked by David Large 2 months ago

Answered by James 2 months ago

  • Solved

Firefox is not working with Rabby Wallet and Metamask extensions.

Dear Sir, Firefox is not working with Rabby Wallet and Metamask extensions. It does no pop-up the window to see the transaction and sign it. Firefox 134.0.1 (64-bit).… (read more)

Dear Sir,

Firefox is not working with Rabby Wallet and Metamask extensions.

It does no pop-up the window to see the transaction and sign it. Firefox 134.0.1 (64-bit). Windows 10 Home.

On Metamask at least I can click on the pinned extension and see the window. However it´s not the expected behavior, because it should open the pop-up automatically. With Rabby wallet it is impossible to proceed, even clicking on the extension icon.

Please fix it.

Asked by mistermunir 2 months ago

Answered by mistermunir 2 months ago

  • Solved

Unbranded build disabled my add-on (ublock) because of expired CA TLS cert, shouldn't have.

Well, it's happened. I am using the unbranded build specifically so that I do not have to have signed or verified extensions. But tonight my browser broke anyway because … (read more)

Well, it's happened. I am using the unbranded build specifically so that I do not have to have signed or verified extensions. But tonight my browser broke anyway because of the expiring CA TLS certs for the add-ons repository.

"One or more installed add-ons cannot be verified and have been disabled [Learn More]". If I click the [Learn More] button nothing happens. It just disappears.

And when I check: "uBlock Origin could not be verified for use in Nightly and has been disabled."

This should not be happening in the unbranded builds. I imagine it is happening in the custom Debian esr too. They're supposed to allow unsigned/unverified extensions/add-ons but now this apparently bug is happening.

To be clear, this was expected for normal Firefox releases with all normal extension signing stuff. But that was explicitly not supposed to be required for the unbranded builds. And so this is a bug.

Asked by mozilla706 3 days ago

Answered by mozilla706 3 days ago

  • Solved

Add-ons Suddenly Don't Work

I checked my add-ons in settings to see what was wrong as I noticed the icons were missing. Upon looking at the proper tab, everything "could not be verified" (including … (read more)

I checked my add-ons in settings to see what was wrong as I noticed the icons were missing. Upon looking at the proper tab, everything "could not be verified" (including themes) even though everything was working perfectly within 24 hours prior to the issue arising. When trying to reinstall anything from the extension store, all I receive is a "this appears to be corrupt and thus will not install." Clicking the "more information" button on any/all affected add-ons reveals that everything is unsigned. How do I alleviate this?

Asked by davdgame99 3 days ago

Answered by jscher2000 - Support Volunteer 3 days ago

  • Solved

Email addon support

I recently discovered a problem with an addon I wanted to report. The product page only has an email support link, which opens up MIcrosoft Mail. I prefer not to use it… (read more)

I recently discovered a problem with an addon I wanted to report. The product page only has an email support link, which opens up MIcrosoft Mail. I prefer not to use it.

Is there any other way to get the developers email address?

Also, this link does not work

Asked by noel_envode 2 months ago

Answered by noel_envode 2 months ago

  • Locked

firefox video downloadhelper stopped working wih youtube videos link

locking as duplicate of /questions/148784 thread I was using Video Download Helper to download some YouTube videos. Suddenly, it stopped this evening. The button would r… (read more)

locking as duplicate of /questions/148784 thread

I was using Video Download Helper to download some YouTube videos. Suddenly, it stopped this evening. The button would remain grey. I tried using another LinkedIn video, and it worked, but it did not work with any YouTube video links. I gained access after I got a license 2-3 weeks ago Any suggestion on what is happening with YouTube links

Asked by arvindvirmani 1 month ago

Last reply by markwarner22 1 month ago

  • Solved

Disabled extension are not disabled. Javascript stopped working.

With Firefox's latest update... 1. Javascript no longer works on pages it absolutely must work. The webpage for my security cameras not longer allow me to operate the … (read more)

With Firefox's latest update...

1. Javascript no longer works on pages it absolutely must work. The webpage for my security cameras not longer allow me to operate the cameras. When I click pan/tilt/zoom button all I get is a little message that says "Jacascript" at the bottom right corner where there should be a url. I've never actually paid attention on the security cams page but the url is there on other websites. I have to have this functionality. How do I re-enable Javascript for at least this page?

2. Deactivated extensions are not actually deactivated. To trouble shoot the first problem I disabled NoScript and ADblock Plus to see if they were interfering. I closed and reopened Firefox, and even restarted my PC. Firefox shows the extension to be disabled but they are in fact still active and working. Something is extremely broken in Firefox's extension manager. Is there anyway to actually disable these extensions without removing them?

Thanks

Asked by richinokc 2 months ago

Answered by richinokc 2 months ago

  • Solved

How to add translation direction in Ukrainian ?

The built-in translation feature in the browser is a great feature. In the settings I have loaded Ukrainian language but when I click on the translation button at the end… (read more)

The built-in translation feature in the browser is a great feature. In the settings I have loaded Ukrainian language but when I click on the translation button at the end of the address bar it is not displayed in the list. Can you please tell me what I need to do to display the language I need?

Asked by it.globus 2 months ago

Answered by TyDraniu 2 months ago

  • Solved

Give Freely App

A non-profit I support suggested the "Give Freely" app. The extensions search in Firefox did not find the app. Is it known and trusted by Mozilla? It's privacy policy s… (read more)

A non-profit I support suggested the "Give Freely" app. The extensions search in Firefox did not find the app. Is it known and trusted by Mozilla? It's privacy policy suggests it functions like most other apps: it collects all the data it can, and allows the third parties that support their functions to collect all the data they can. The third parties can do whatever they like with my data.

Thank you,

David Guth

Asked by davidguth 1 month ago

Answered by James 1 month ago

  • Locked

How Can i reach out tech support for Video down loader helper, listed and recommended on your browser

I did reach out to GitHub. They referred me to contact the Video downloader support team, which is not part of their development. Your response Number 2 If you are refer… (read more)

I did reach out to GitHub. They referred me to contact the Video downloader support team, which is not part of their development.

Your response Number 2 If you are referring to this Extension https://addons.mozilla.org/firefox/addon/video-downloadhelper/ Look on the left side for the Support site link in the more information panel. It leads to https://github.com/aclap-dev/video-downloadhelper/discussions

My question is addressed once again, "Third attempt?" Please give a direct reply. Firefox should have the contact information since you permitted it to be part of your browser extension.

Back to my original question posted here once again Recently, the video downloader helper stopped working with videos of YouTube links. The video downloader helper on the Firefox window is grey, meaning inactive. I tried using a video from a LinkedIn web page and was able to download it. Any suggestion? I recently purchased the license for a video downloader helper. Thanks Arvind [edited email from community support forum]

Asked by arvindvirmani 1 month ago

Last reply by James 1 month ago

  • Solved

Abuse

How can I stop advertisers from changing my 'Settings' fields 'Home page and new windows' to their URL which brings up their page before I can enter my password? I'm on L… (read more)

How can I stop advertisers from changing my 'Settings' fields 'Home page and new windows' to their URL which brings up their page before I can enter my password? I'm on Linux Desk Top.

Asked by len0542 3 months ago

Answered by len0542 3 months ago

  • Locked

Firefox is not working with Rabby Wallet and Metamask extensions.

duplicate of /questions/1486143 thread Dear Sir, Firefox is not working with Rabby Wallet and Metamask extensions. It does no pop-up the window to see the transaction … (read more)

duplicate of /questions/1486143 thread

Dear Sir,

Firefox is not working with Rabby Wallet and Metamask extensions.

It does no pop-up the window to see the transaction and sign it. Firefox 134.0.1 (64-bit). Windows 10 Home.

On Metamask at least I can click on the pinned extension and see the window. However it´s not the expected behavior, because it should open the pop-up automatically. With Rabby wallet it is impossible to proceed, even clicking on the extension icon.

Please fix it.

Asked by mistermunir 2 months ago

  • Solved

add-ons

Your new version 133.0.3 doesn't allow me to place my add-ons on the symbol bar or whatever you may call it in English anymore.

Asked by Iris 2 months ago

Answered by jonzn4SUSE 2 months ago

  • Locked

Firefox is not working with Rabby Wallet and Metamask extensions.

Locking this thread, please continue here: [/questions/1486142] Dear Sir, Firefox is not working with Rabby Wallet and Metamask extensions. It does no pop-up the window… (read more)

Locking this thread, please continue here: [/questions/1486142]
Dear Sir,

Firefox is not working with Rabby Wallet and Metamask extensions.

It does no pop-up the window to see the transaction and sign it. Firefox 134.0.1 (64-bit). Windows 10 Home.

On Metamask at least I can click on the pinned extension and see the window. However it´s not the expected behavior, because it should open the pop-up automatically. With Rabby wallet it is impossible to proceed, even clicking on the extension icon.

Please fix it.

Asked by mistermunir 2 months ago

  • Locked

Firefox is not working with Rabby Wallet and Metamask extensions.

duplicate of /questions/1486143 thread Dear Sir, Firefox is not working with Rabby Wallet and Metamask extensions. It does no pop-up the window to see the transaction … (read more)

duplicate of /questions/1486143 thread

Dear Sir,

Firefox is not working with Rabby Wallet and Metamask extensions.

It does no pop-up the window to see the transaction and sign it. Firefox 134.0.1 (64-bit). Windows 10 Home.

On Metamask at least I can click on the pinned extension and see the window. However it´s not the expected behavior, because it should open the pop-up automatically. With Rabby wallet it is impossible to proceed, even clicking on the extension icon.

Please fix it asap.

Asked by mistermunir 2 months ago

Last reply by markwarner22 2 months ago