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Firefox not rendering PNGs/images

Had this problem for a while. Didn't know how to describe the effect; Firefox renders PNGs as glitched tartan images => screen-caps attached. I'm running 90.0.2. I did… (read more)

Had this problem for a while. Didn't know how to describe the effect; Firefox renders PNGs as glitched tartan images => screen-caps attached. I'm running 90.0.2. I did a Firefox refresh - the problem still persists. Works fine on Chrome based browsers.

Asked by awesome.darek 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox Crash on Program Startup - WIndows 7

Hello there - hoping for a hand to fix this. Several months ago Firefox crashed while it was in use - void of any update process. Upon reopening, the main window would l… (read more)

Hello there - hoping for a hand to fix this. Several months ago Firefox crashed while it was in use - void of any update process. Upon reopening, the main window would launch and before any tabs could load it would crash again. I attempted to open in troubleshoot mode with the identical result. I gave it a break and used Chrome but in returning to this issue today the same has occurred. This time after the troubleshoot mode crash, I uninstalled Firefox and re-installed fresh (this was an upgrade from v89 to v92). Upon opening post update the browser crashed again. Each time this happens I have received a crash report screen which I accepted and it was reported as successfully submitted. However, when I open the crash report folder only two appear to have been saved - one old from the first occurrence (6/2021) and one from today(8/10/21). Both of these are linked below for review.

This is on an older Windows 7 machine that honestly I know should be updated but this is only used for light gaming and web surfing and I am not interested in an OS upgrade as I disagree with with the business practices of Microsoft - I find their policies are rather intrusive as a consumer.

I hope I've given enough information about the issue here and my system, thanks in advance for any help!

-J

System Info Intel I7 4770K 16gb RAM Geforce GT1060 Gigabyte Z97 Motherboard

Early instance of crash report in June 2021: Crash ID: bp-1fce2514-da15-4ff1-9e4c-7d0510210622 Most recent crash report from earlier today (8/10/21): Crash ID: bp-e888ef81-491c-42ae-9878-124970210810

Asked by jalbyx 11 months ago

Answered by FredMcD 11 months ago

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Images not loading on random sites

About a day or two ago, random images stopped loading on sites I visit regularly. I haven't changed anything on the browser. In fact, I disabled add-ons to see if it woul… (read more)

About a day or two ago, random images stopped loading on sites I visit regularly.

I haven't changed anything on the browser. In fact, I disabled add-ons to see if it would fix the problem (it hasn't).

I'm already neurotic about deleting the cache and such after bold texteverybold text session every day.

It only occurs on Firefox desktop (90.0.2 64-bit); everything loads fine on mobile and on other desktop browsers.

Asked by BuddyL 1 year ago

Answered by FredMcD 1 year ago

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Website problem with citi.com, asked for multiple logins

I am having a new problem with < https://www.citi.com/ > I have used this website for years with Ffox with noo problem. What I experience now is that I can login a… (read more)

I am having a new problem with < https://www.citi.com/ > I have used this website for years with Ffox with noo problem. What I experience now is that I can login and use it just fine, i.e. access any of its links, except if I try to use the Virtual Credit Card (VCC) feature. To use that feature you login, select VCC, which takes you to a new page, on which you launch a popup that generates the VC. My issue is that I login, select he VCC page, but instead it takes me back to the main screen to login again. This circular problem can continue as many times as I try it. Below I list my equipment and trouble shooting steps.

I am using a win10 PC running 21H1 and the current version of FFox. I have a Malwarebytes Browser Guard installed (MB).

1. I tried the login on my Surface GO running win10 Home Edition and no MB installed. It worked fine. 2. I tried to login with Chrome and Edge on my PC, neither with the MB browser guard, and they work fine. 3. I have had the MB installed for quite some time and the Citi site always worked fine. Nevertheless I disabled it. That made no difference. 4. Next I clicked the FFox shield and disabled the Enhance Tracking protection. No difference. 5. I deleted all cookies and cache info related to citi, amounting to 10 entries. That made no difference. 6. I deleted all cookies and cache totally. Now I was able to log in and go to the VCC page. 7. I closed out of the citi site and tried to re login. The problem reappeared. 8. I deleted all cookies and cache yet again, closed FFox, launched it again, tried the Citi site and it worked fine. 9. I logged out of citi, tried to log in again, and once more it did not work.

Any ideas?

Asked by eberger5 1 year ago

Answered by eberger5 11 months ago

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Yahoo mail will not let me in

I cannot log in to Yahoo Mail using Firefox on my PC. Iphone works and so does Edge. Every time I get asked to prove I am not a robot and when I pass that I get a message… (read more)

I cannot log in to Yahoo Mail using Firefox on my PC. Iphone works and so does Edge. Every time I get asked to prove I am not a robot and when I pass that I get a message saying "We can't sign you in at the minute. Please try again in a while." It has been going on for a week or two. I have tried their help page which sometimes comes up in Chinese. Even in English it does not help

Asked by billyruffian 1 year ago

Answered by ajs256 1 year ago

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Signing in to Outlook

When I sign in to Outlook, I have to refresh the page, then it tells me that the password is wrong (which it isn't), so I have to sign in twice to get my email account. … (read more)

When I sign in to Outlook, I have to refresh the page, then it tells me that the password is wrong (which it isn't), so I have to sign in twice to get my email account.

Asked by klavier46 1 year ago

Answered by Shashank Shekhar 1 year ago

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Firefox Nightly overtook regular profile, now it can not be used by regular Firefox

To help test some bugs in Firefox I installed Nightly a while ago alongside the regular Firefox. Today when starting Nightly, it used the profile I use in the normal rele… (read more)

To help test some bugs in Firefox I installed Nightly a while ago alongside the regular Firefox.

Today when starting Nightly, it used the profile I use in the normal release Firefox, for work mostly. I exited almost immediately, but when I try to run the profile with regular Firefox, I get a warning that I'm using an older version of Firefox. See attached screenshot.

Is there a way to recover the profile?

Current FF version I have is 90.0.2 on Windows 64 bit.

Asked by xerces9 1 year ago

Answered by xerces9 1 year ago

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Suddenly cannot open local .py files (Python source files) as plain text

Hello. Up until recently, I could click a link to a locally stored Python source file (.py extension) and it would display as a plain text file in Firefox. This is what … (read more)

Hello.

Up until recently, I could click a link to a locally stored Python source file (.py extension) and it would display as a plain text file in Firefox. This is what I want; e.g., it is a way that I view my notes, refer to examples, and so on.

Starting a few days ago, when I click such a link, I now get a pop-up window with the two options "Open with" or "Save file." I have tried a number of things to get back to the old behavior, including deleting the handlers.json file in my Profile folder, running a full Refresh, and creating a new profile. None of these got me back to the old behavior: displaying the .py file as plain text.

If I set the "Open with" option in that pop-up window to Firefox, I just keep getting the pop-up over and over again, while a new tab is created each time.

Note: if I look at a .py file on GitHub, there is no problem: again, the file just displays.

I suspected this behavior is connected with my having installed the latest version of Python (3.9.6) a few days ago, and I just confirmed this by updating Python on another machine. That is, on the other machine, the .py file would display as plain text until just now, after I update Python there.

So, I believe the Python installation is the cause of the problem, but, nonetheless, it seems to me that I should be able to set (or unset?) something within Firefox to make .py files open as plain text, as they used to.

Any ideas?

Thanks in advance.

Asked by bjkeefe 1 year ago

Last reply by bjkeefe 7 months ago

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"Feedback" Tab missing from website screen

I've been directed to use a "Feedback" Tab on the Rakuten Kobo website www.kobo.com but I can't see it on my screen. I've tried turning off the Pop-Up Blocker, AdBlocker,… (read more)

I've been directed to use a "Feedback" Tab on the Rakuten Kobo website www.kobo.com but I can't see it on my screen. I've tried turning off the Pop-Up Blocker, AdBlocker, and Privacy controls, all to no avail. It should be visible on the extreme right hand border, White Text on a Blue Background, reading vertically, thus: https://v2uploads.zopim.io/Y/6/g/Y6gwUmnu4OATxN3Tli4Av9bYN319BTdO/6721b8f79bda33aef0ca76f22893d4cd50d246b7.png

I'm running Firefox 90.0.2 (64-bit) on Windows 7 Professional 64 Bit I can see it if I use I.E. 11v0.9600.19596 (spit).

Asked by fixit9660 1 year ago

Answered by fixit9660 1 year ago

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Confused

I asked for help with my site yesterday--https://kathyberman.com/. The side widget is loading to the footer widget. This doesn't happen in Chrome or Edge. Sebuto asked fo… (read more)

I asked for help with my site yesterday--https://kathyberman.com/. The side widget is loading to the footer widget. This doesn't happen in Chrome or Edge. Sebuto asked for the name of my site. BUT he posted from a no reply email address. Hello?

Asked by kberman1976 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Browser bookmarks almost completely disappear without warning, cannot recover them from backups.

As the title says, almost all of my bookmarks have completely disappeared without any warning. I didn't update firefox, restart it, or anything. I have no idea why this h… (read more)

As the title says, almost all of my bookmarks have completely disappeared without any warning. I didn't update firefox, restart it, or anything. I have no idea why this happened, as firefox has been working perfectly all day long, and only after i left my computer for an hour or two, did i come back to the terrifying sight that all of my nearly 630 bookmarks have fully vanished into thin air.

Oddly enough, i still have one folder, and a few seemingly random bookmarks left over, as to where the rest of them went, i have no idea.

I've attempted to restart firefox, log out, log back in, disable extensions, and more. The first thing i tried was to use the restore option, however when i click it, it simply says "unable to process file". Out of all the backups available to me, including a nearly year and half old one from an Old Firefox Data folder i had on my desktop, none of them work.

I also checked underneath profiles, and i saw that i had one more profile than i should, however when using said profile, it has absolutely zero of the bookmarks, so that's a no go.

I really can't wrap my head around what could've caused this or how to rectify it, and im sort of panicking at the idea of years upon years of bookmarks just disappearing at the drop of a hat.

My only solace is that it appears my mobile (ios) firefox app appears to have all of the bookmarks still saved and accessible, but i can't find any way to transfer those bookmarks onto browser.

Any help would be enormously appreciated

Asked by Ann 1 year ago

Answered by Ann 1 year ago

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ZDNet Comments no longer open in Firefox, but do in Chrome or Bing. What's the problem here?

Clicking on the Comments section in any ZDNet article (https://www.zdnet.com/article/) gets no response at all. The Comments section doesn't open, I'm not prompted to log… (read more)

Clicking on the Comments section in any ZDNet article (https://www.zdnet.com/article/) gets no response at all. The Comments section doesn't open, I'm not prompted to log in -- nothing. The cursor does change from the default arrow to a hand with pointed finger, as usual, and the Comments bar color flashes as it should when I click on it -- but that's the limit of interaction. I've tested the link with Chrome and Bing and the function still works there, but not in Firefox, and apparently hasn't since about the 26th of July. What's going on, and how can this problem be addressed?

Asked by progan01 1 year ago

Answered by FredMcD 1 year ago

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Tabs increases height when opening certain number of tabs

I don't know if its an issue with the theme or Firefox itself (I think it's Firefox because it already happened on previous versions), but when I open certain number of t… (read more)

I don't know if its an issue with the theme or Firefox itself (I think it's Firefox because it already happened on previous versions), but when I open certain number of tabs, or a tab with certain characteristics that I don't know, the whole row of tabs increases its height. And it annoys me. Thanks beforehand!

Asked by arrietismo 1 year ago

Answered by cor-el 1 year ago

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Cannot view one website

One web site, Etsy will not display, just a blank white page, refresh no good. If i close Firefox and restart, it is likely to appear for a while then go blank after clic… (read more)

One web site, Etsy will not display, just a blank white page, refresh no good. If i close Firefox and restart, it is likely to appear for a while then go blank after clicking thru my store. Anything etsy/ is blank. Could it be Firefox or some blocker, blacklist somewhere? It is fine on my iphone.

Asked by WK's 1 year ago

Answered by WK's 1 year ago

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A Microsoft Bing connect string pops up in my address bar everytime I connect to FireFox

This string that pops up https://www.bing.com/?pc=COSP&ptag=D080921-N9996AAA1CF2EE4B&form=CONMHP&conlogo=CT3335739 My PC immediately connects to Bing every … (read more)

This string that pops up https://www.bing.com/?pc=COSP&ptag=D080921-N9996AAA1CF2EE4B&form=CONMHP&conlogo=CT3335739

My PC immediately connects to Bing every time I connect or press the Home icon

I have used FireFox exclusively for more than 20 years - my current PC operating system is Windows 10 and I have never used Bing as my search engine

Can you please help

Asked by Wearmouth 1 year ago

Answered by FredMcD 1 year ago