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Email is not a valid email address

I have a firefox account that I use for work, which was created with my personal email address - "email"@"personalDomain".co.uk. When I try to log in using it I get a mes… (read more)

I have a firefox account that I use for work, which was created with my personal email address - "email"@"personalDomain".co.uk. When I try to log in using it I get a message saying that "personalDomain.co.uk" is not a valid email address. How can I log into my account which was created using this email address? The email address is valid and active, and I do have access to it.

Asked by yoanhlebarov 4 months ago

Last reply by Denys 4 months ago

  • Solved

The "Payment Methods" section has disappeared.

Good morning, the "Payment Methods" section has disappeared. In its place, I see a link called "Manage passkey in system settings," which takes me to the Windows 11 Passk… (read more)

Good morning, the "Payment Methods" section has disappeared. In its place, I see a link called "Manage passkey in system settings," which takes me to the Windows 11 Passkey section, which I've NEVER enabled!

If I create a new profile, the "Payment Methods" section appears as normal, but when I link it to my Microsoft account for profile sync, the "Payment Methods" section disappears and "Manage passkey in system settings" reappears.

How can I fix this? Thanks

Asked by Privato 3 months ago

Answered by DJ_SANYEE 2 months ago

  • Solved

Are donations to the Mozilla Foundation via the in-Firefox donation drive used to fund Firefox development

When I opened Firefox[^1] today I was greeted with a "Donate to Mozilla Foundation" page open, with the message: "You power Firefox. Now donate to make good tech the defa… (read more)

When I opened Firefox[^1] today I was greeted with a "Donate to Mozilla Foundation" page open, with the message:

"You power Firefox. Now donate to make good tech the default.

Mozilla Foundation — the non-profit behind Firefox — is building a future where technology serves people, not power.

Your donation to Mozilla Foundation keeps the internet open, private, and built for people. Donate today to make good on the promise of the internet."

Does this message mean that Donations to the Mozilla Foundation now fund Firefox development? As I understand it, previously donations were not allowed to be used by the Mozilla Corporation, which actually develops Firefox. I'd love to donate to fund Firefox development, as I feel it is a critically important open source project.

[^1]: 145.0.2 from the Mozilla Debian repository.

Asked by James Frost 3 months ago

Answered by TyDraniu 3 months ago

  • Solved

how do i move bookmarks along the bookmarks tab

bold text how do i move bookmarks along the bookmarks tab I have just bought a new computer. Got firefox working and I have bookmarks on the bookmarks tab below the sear… (read more)

bold text how do i move bookmarks along the bookmarks tab

I have just bought a new computer. Got firefox working and I have bookmarks on the bookmarks tab below the search box.

I used to be able to move bookmark tabs along it and it was my main organisational method.

OR I would drag a url down from the search bar to put it on the bookmark tab below

neither of these methods work any longer and it is a real problem.

I cannot think of a worst thing you could have done.

Help how do i move a bookmark along the bookmark tab, or move a url to the bookmark tab, or move those bookmarks which I can't see to the visible section below the search bar

Asked by kpflude 3 months ago

Answered by George Kitsoukakis 3 months ago

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Internet Access

I am logging in to my browser as normal, but am still getting the notification "You must log in to this network before you can access the Internet". This is cutting me of… (read more)

I am logging in to my browser as normal, but am still getting the notification "You must log in to this network before you can access the Internet". This is cutting me off from regular internet access as if I was not logged in.

Asked by Phoxcs 3 months ago

Last reply by Denys 3 months ago

  • Solved

Multiple Firefox Windows are Open in Task Manager

I've searched other forums and I am not having any luck. If I open 1 Firefox browser then 10-15 open instances will show up under Task Manager. They load automatically. … (read more)

I've searched other forums and I am not having any luck. If I open 1 Firefox browser then 10-15 open instances will show up under Task Manager. They load automatically. This slows down everything and I have to delete the excess browsers. Would you please offer some advice? Thank you in advance.

Asked by Barbara Bolter 3 months ago

Answered by Agent virtuel 3 months ago

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在firefox中只要按下了alt键,就会出现菜单栏,不想要出现菜单栏怎么办,我的截图快捷键alt+A很方便不想调整那个

在firefox中只要按下了alt键,就会出现菜单栏,不想要出现菜单栏怎么办,我的截图快捷键alt+A很方便不想调整那个,也不知道哪里可以调整快捷键

Asked by 2556506985 3 months ago

Last reply by Denys 3 months ago

  • Solved

Alt menu opening when tabbing into the Firefox application

I've been having an issue of, whenever I tab into Firefox from a different application on my computer, the alt menu opens. Firefox seems to be interpreting me opening th… (read more)

I've been having an issue of, whenever I tab into Firefox from a different application on my computer, the alt menu opens. Firefox seems to be interpreting me opening the program as pressing the alt key, because even when I have the menu bar set to always be open, the input immediately goes to the "File" dropdown option of the menu, just as it would if I pressed the alt key. However, I tried to troubleshoot this by 1. opening a program that tracks keyboard inputs and that didn't show such a thing happening, and 2. I checked if this issue was happening with other applications that have switch the input to the upper menu bar when the alt key is pressed, and that was not the case. This is making it a lot harder to use Firefox, as using a keyboard shortcut to open a new window (ctrl+shift+p, or ctrl+i) while in a normal Firefox tab, it will not automatically open to the new window (as it is set to do automatically), it will also not let me open the new window -- either by alt-tabbing or by clicking the new window on the windows taskbar -- and instead reopens the alt menu and sets the input to that menu, locking me to the original Firefox page unless I tab into a completely different application and then into the new window. This issue also makes me unable to input key commands or text into my active tab immediately when I reopen it, instead forcing me to close the alt menu first either or clicking somewhere on the page. And since I don't keep the alt menu visible at all times, this forces the screen to shift up and down jarringly when I'm simply trying to use the computer.

I'm using Firefox on a Windows 11 computer. I've tried refreshing Firefox and have tried my absolute best to find articles related to this issue but to no luck. Thanks for any help or advice!

Asked by Anacet 3 months ago

Answered by TyDraniu 3 months ago

  • Solved

security

I signed into one of my financial accounts and it said the sign in was with firefox windows 10. I have windows 11 on my computer. Is this a security issue? Fire fox sa… (read more)

I signed into one of my financial accounts and it said the sign in was with firefox windows 10. I have windows 11 on my computer. Is this a security issue? Fire fox says i am on the latest version

Asked by patrank8240 3 months ago

Answered by James 3 months ago

  • Solved

File dialog crash and file download failed

On Windows 11 24H2, Firefox 145.0.2, I click file link and select "Save as" on Firefox file open dialog, firefox display "Windows's file dialog was crashed. File will sav… (read more)

On Windows 11 24H2, Firefox 145.0.2, I click file link and select "Save as" on Firefox file open dialog, firefox display "Windows's file dialog was crashed. File will saved as C:\Users\xxx\Downloads\xxxxxxxx.xxx". And downloaded file size is 0. This occurs with any file.

I tryed same operation on troubleshooting mode, and same result. Please tell me the solution.

Asked by dk825 3 months ago

Answered by dk825 3 months ago

  • Solved

Warning: Potential Security Risk Ahead

I have an website which I prior to this error message have visited many times on Firefox and had no problems. Recently though around two days ago I noticed that I couldn'… (read more)

I have an website which I prior to this error message have visited many times on Firefox and had no problems. Recently though around two days ago I noticed that I couldn't get in and was met with the following message "Warning: Potential Security Risk Ahead". I can't bypass it apparently and I really need to be able to access this site as it's a University site.

I can access the site on other browsers such as Chrome and Edge but I use Firefox as my default browser and I'd like to keep it that way. I'd appreciate any help I can get.

Said link: https://canvas.gu.se/

Asked by niknosrati 3 months ago

Answered by niknosrati 3 months ago

  • Solved

Firefox freezes on printing pdf documents

Hello, I have today encountered a reproducible issue with Firefox 145.0.2 (64-bit) on my system (CachyOS Linux). Whenever I press the "Print" button in the printing dialo… (read more)

Hello,

I have today encountered a reproducible issue with Firefox 145.0.2 (64-bit) on my system (CachyOS Linux). Whenever I press the "Print" button in the printing dialog for a PDF file, the browser freezes and no longer reacts to anything. I had to kill the process manually and try again. I have then downloaded the PDF and opened a different application to print it - that worked fine. Is this a known issue with Firefox? Does anyone have an idea how to fix this?

I already tried resetting the printer settings in the browser, but that did not change anything.

Thanks, Stefan

Asked by Stefan 3 months ago

Answered by Stefan 3 months ago

  • Solved

editing bookmarks and passwords

If I have edited the passwords file and bookmarks file and saved them to a folder via export feature. When I import the edited file into firefox how can I make that the m… (read more)

If I have edited the passwords file and bookmarks file and saved them to a folder via export feature. When I import the edited file into firefox how can I make that the master file and not have the other instances of firefox sync all the old data back to the master one I edited? For instance I have FF on android, linux and windows, if I import the edited file to the windows instance what is to stop the linux from syncing back to the windows machine? I have had this happen previously where a newer instance of firefox overwrote the bookmarks and password files. Will I have to delete all bookmarks and passwords and import them from the new edited file on each device?

Asked by torchedpaper 4 months ago

Answered by tgtd8 4 months ago

  • Solved

Lost my audio on Firefox

Lost my audio on Firefox. All movies and web site videos SILENT Strange exceptions: e.g., can't ear video on youtube.com; BUT, CAN hear it if web page has LINK to YouTub… (read more)

Lost my audio on Firefox. All movies and web site videos SILENT

Strange exceptions: e.g., can't ear video on youtube.com; BUT, CAN hear it if web page has LINK to YouTube!?!? SOME Twitter videous have audio; others are silent

How do I turn Firefox audio back ON?

Asked by YanksFan 3 months ago

Answered by YanksFan 3 months ago

  • Solved

Is there a way to copy + paste tabs from phones and tablets?

I love Firefox for Mac, but, on iPad and iPhone, it's impossible to use extensions such as Winger to save tabs. Too many times, I've lost 100 to 200 tabs at once, and so … (read more)

I love Firefox for Mac, but, on iPad and iPhone, it's impossible to use extensions such as Winger to save tabs. Too many times, I've lost 100 to 200 tabs at once, and so I switched back on iPad and iPhone to Safari. I never had a problem with Safari's built-in window-tab saver on iPad and iPhone but lost thousands of tabs on Mac, hence my move to Firefox on Mac.

On Firefox on Mac, when I click on Firefox View, I can view tabs from other devices, but there's no way to copy multiple tab links at once (you have to go one by one). If I ever were to shift back to Firefox for iPad and iPhone, does anyone know of a way to easily save 100 to 200 tabs from these devices?

I would rather use Firefox because I can't stand how Safari opens links from outside Safari, forcing the use of some new default window over the named window I already have open. It's so much work to micro-manage this browser.

Thank you kindly and enjoy a super day!

Asked by Watermelon 3 months ago

Answered by jonzn4SUSE 3 months ago

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not receiving mail from a gmail sender

Okay I will try this again. My issue is I do not receive mail from someone using a gmail,com account. The last gmail mail I received was on 8-28-2025. I send mail from my… (read more)

Okay I will try this again. My issue is I do not receive mail from someone using a gmail,com account. The last gmail mail I received was on 8-28-2025. I send mail from my [email removed]@optonline.net account to a gmail address and I don't get a response. I have a known and trusted person send me mail from there gmail process and do not receive it. I spend a lot of time with optonline help and the say there mail process is working fine. It was suggested that my browser could be the problem, so I am coming to you to correct the issue. I had sent this same request to you yesterday but can not find any it anywhere in your system. So I will try again. Richard Everett [email removed]@optonline.net [phone number removed]

Asked by rtebge 3 months ago

Last reply by Denys 3 months ago