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I signed into my firefox account on my wife's computer and now ALL of her bookmarks and passwords are mixed in with my data

I signed into my firefox account on my wife's computer and now ALL of her bookmarks, passwords are mixed in with my data. I've signed out of both accounts on that compute… (read more)

I signed into my firefox account on my wife's computer and now ALL of her bookmarks, passwords are mixed in with my data. I've signed out of both accounts on that computer. I've signed out and relogged in on my computer. This is not a temporary issue. All of her data is somehow in my account. This seems like a MAJOR security flaw of the software. Were both using Windows 11 computers.

Asked by twanto 5 months ago

Answered by TechHorse 5 months ago

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Firefox behavior

Firefox is the default browser and pinned to the taskbar. When clicked, Firefox automatically opens places an additional icon in the taskbar. Once Firefox opens, in the s… (read more)

Firefox is the default browser and pinned to the taskbar. When clicked, Firefox automatically opens places an additional icon in the taskbar. Once Firefox opens, in the second icon, any new links open in tabs, which is my preference.

The first image is the pinned icon in the taskbar. When hovering it only displays Firefox. The second image is the additional icon, when hovering over this icon the active page thumbnail is displayed.

Prior versions of Firefox did not have this behavior on my Windows 11 desktop PC. I've tried various settings in about:config but cannot resolve this issue. Is there some reason two icons are now required in the taskbar when running Firefox?

Asked by Steven 5 months ago

Answered by Steven 5 months ago

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Bookmarks not working

My bookmarks toolbar is showing, but it's empty. All of my bookmarks are gone. I went to a websites and attempted to add it to my bookmarks toolbar, but Firefox failed t… (read more)

My bookmarks toolbar is showing, but it's empty. All of my bookmarks are gone.

I went to a websites and attempted to add it to my bookmarks toolbar, but Firefox failed to add it to my toolbar.

Asked by johnaukerman 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

Nothing showing up in bookmarks toolbar

Hello, I have version 143.0.3 (aarch64), running on a 2020 M1 mac. I did an update recently but I still have all of my bookmarks, that's not the problem. The problem is… (read more)

Hello,

I have version 143.0.3 (aarch64), running on a 2020 M1 mac. I did an update recently but I still have all of my bookmarks, that's not the problem. The problem is, although the space for the bookmarks toolbar appears when I click "always show" (and disapears when I select "never show"), I see nothing. Nothing shows up in this space and so I have to go menu diving to get to my bookmarks. Do you have an idea how to fix this?

Asked by phil.cassel 5 months ago

Answered by t.r.ernst 5 months ago

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How to disable click and hold context menu

There is a 'feature' in Firefox that I think is called "click and hold context menu". Basically if you left click on something and hold the click for a second or two a me… (read more)

There is a 'feature' in Firefox that I think is called "click and hold context menu". Basically if you left click on something and hold the click for a second or two a menu appears that offers an AI generated list of suggestions related to the thing you were clicking on. How do I disable this? In searching I have found suggestions to open about:config and set the value for ui.click_hold_context_menus to false, which I have done a few weeks ago now and it has no affect. I also tried changing the related value of ui.click_hold_context_menus.delay to an insanely long time, but that also had no effect.

I would appreciate some guidance on how to turn this off. This is problematic enough that I may have to switch to another browser if this can't be disabled. Thanks! Attached is a random example of one of these context menu's that appears when clicking and holding on a link.

Asked by timkalee 5 months ago

Answered by TyDraniu 5 months ago

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Firefox 143

Yet again Mozilla have decided that yellow folder icons are not needed and have amended the code so user chrome files no longer work. Is there a new way to return the fol… (read more)

Yet again Mozilla have decided that yellow folder icons are not needed and have amended the code so user chrome files no longer work. Is there a new way to return the folder icons to yellow or are we stuck with the black icons with a white frame?

Asked by neilcaine 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

Virus? ATTENTION! Click here to secure your data

I tried to open to a site WWW.RAFY-A.com this morning and got an alert it was not available, but, I am now unable to dismiss or close the following ATTENTION! messages. I… (read more)

I tried to open to a site WWW.RAFY-A.com this morning and got an alert it was not available, but, I am now unable to dismiss or close the following ATTENTION! messages. I did click on the "click here to secure your data! on the top two now it shows a yellow triangle which I'm still unable to close or dismiss. Could someone please explain how to get rid of these. I ran Dell Support Assist but I do not have a virus option. I have not rebooted yet as I wanted to clear this up first and then reboot. Thank you. Irene

Asked by irenefrie 5 months ago

Answered by James 5 months ago

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Why do I have to provide so much personal information when making a donation to Mozilla?

Is it possible to make a donation to Mozilla without providing so much personal information? I got a message on Firefox today asking for a donation, but when I tried to d… (read more)

Is it possible to make a donation to Mozilla without providing so much personal information? I got a message on Firefox today asking for a donation, but when I tried to do that, I was asked for my home address. It's a general rule of internet marketing that people who use the internet would rather do anything than pay for something, so it's bad psychology to impose unnecessary conditions when you're asking for a donation. I don't have to provide my home address when I make donations to other organisations, so why does Mozilla need my home address? I apologize if this is the wrong place to ask this question, but I can't find anywhere else to ask it!

Thanks,

Shaun.

Asked by Shaun Rawlings 3 months ago

Last reply by Denys 3 months ago

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Firefox appearance is custom and doesn't match system theme and widget set

I'm using Ubuntu 24 with the XFCE desktop. I'm installing the debs straight off packages.mozilla.org (currently 143.0.3). Firefox's title bar, and window manager buttons … (read more)

I'm using Ubuntu 24 with the XFCE desktop. I'm installing the debs straight off packages.mozilla.org (currently 143.0.3).

Firefox's title bar, and window manager buttons do not have the same look and feel as the rest of my windows. And I have no idea where they're coming from.

They do change appearance in response to picking the different styles in Settings > Appearance, but the changes appear to be limited to colors only. The minimize, maximize and close buttons look differently than on all other windows, and they are more spread out than in, and the shade button is nowhere to be found.

I'm attaching two small images, the first one is the standard set of widgets all other windows have, and the second one is Firefox's odd duck. I could not find anything in settings. "Extensions And Themes" shows that "System theme" is enabled. Well, it's coming up a bit short...

Asked by sam.varshavchik 5 months ago

Answered by Paul 5 months ago

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I get pictures every day from microsoft one drive, now when I click on them I get a blank screen

I am 81 years old, ad not a tech genius, but I can no longer access my memory photos that microsoft one drive sends me every day. It did work before, but now I get a bla… (read more)

I am 81 years old, ad not a tech genius, but I can no longer access my memory photos that microsoft one drive sends me every day. It did work before, but now I get a blank screen. Microsoft help tried the edge system, and the pictures came up, but on firefox, I now get a blank screen. I do not want to change browsers

Asked by barbara panzano 5 months ago

Answered by Denys 4 months ago

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Unload Tab function not appearing in dropdwon menu

My Firefox browser just updated to version 143.0.1. When the browser reopened, there was an instructional page that opened in a new tab describing the Unload Tab function… (read more)

My Firefox browser just updated to version 143.0.1. When the browser reopened, there was an instructional page that opened in a new tab describing the Unload Tab function. I followed the instructions, right-clicked on the tab, the drop down menu appeared, but there wasn't an Unload Tab option. However, there was a Reload Tab option shown.

How do I resolve this? I'm using a macOS 15.6.1.

Asked by motoman24 5 months ago

Answered by Paul 5 months ago

  • Solved

Favicons not showing on home page

The favicons on my homepage are not appearing when I launch Firefox, and I can't find any way to restore them. Turning the favicons on/off in the settings doesn't help, i… (read more)

The favicons on my homepage are not appearing when I launch Firefox, and I can't find any way to restore them. Turning the favicons on/off in the settings doesn't help, it just moves the location of the search bar. I've included some images to better illustrate the problem.

Is there any way we can restore the favicons?

Asked by dave.nickerson 5 months ago

Answered by Kiki 5 months ago

  • Solved

Perte de touts les marques page.

Hi, All of a sudden, I lost absolutely all of my bookmarks. My PC is running Windows 11. My Firefox account was and still is logged in. At first, I thought the data loss… (read more)

Hi, All of a sudden, I lost absolutely all of my bookmarks. My PC is running Windows 11. My Firefox account was and still is logged in. At first, I thought the data loss was due to a CCleaner cleanup using their latest update. After the data was lost, I tried running another CCleaner cleanup, but this time it didn’t delete the bookmarks. So I honestly have no idea how this could have happened. These were bookmarks I had saved over many years... It’s a disaster.

PLZ Help

Asked by evariste499 5 months ago

Answered by evariste499 4 months ago

  • Solved

recovery key

I used my recovery key to get into my Mozilla account. A followup email arrived telling me that a new recovery key had been created. But the new key wasn't included in th… (read more)

I used my recovery key to get into my Mozilla account. A followup email arrived telling me that a new recovery key had been created. But the new key wasn't included in the email. How can I get another recovery key? It's a useful tool. Thanks Wayne Nelson

Asked by waynenelson327 4 months ago

Answered by Sebastian Becker 4 months ago

  • Solved

browser set up and Youtube issues...suspect update

!. link to youtube only flashes then plays only audio. Full video requires opening link in a new private browser window 2. Typing into search bar for Duck Duck Go in new… (read more)

!. link to youtube only flashes then plays only audio. Full video requires opening link in a new private browser window

2. Typing into search bar for Duck Duck Go in new tab page types directly into active bar...

3. Active bar is no longer at the top but is in Bookmarks toolbar...

I suspect some update problem.

Asked by Susie 5 months ago

Answered by Denys 5 months ago