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Icons are missing when I google search logged into my google account

When I google search while logged into my google account the results are missing the favicons. However when I log out of my google account or go into private mode everyt… (read more)

When I google search while logged into my google account the results are missing the favicons.

However when I log out of my google account or go into private mode everything works as expected.

Pls help

Asked by mira.srbn 2 days ago

Answered by jonzn4SUSE 23 hours ago

  • Solved

Opening CNN site from Firefox

Update to Firefox (120.0.1) in Linux Mint blocks CNN - its the only site which appears to be blocked. I get a message telling me that configuration of the site is blockin… (read more)

Update to Firefox (120.0.1) in Linux Mint blocks CNN - its the only site which appears to be blocked. I get a message telling me that configuration of the site is blocking CNN from loading, and goes on as follows.

"" We apologize, but your web browser is configured in such a way that it is preventing this site from implementing required components that protect your privacy and allow you to view and change your privacy settings. This functionality is required for privacy legislation in your region.

We recommend you use a different browser or disable the “EasyList Cookie” filter from your “Content Filtering” settings (found under “Settings” -> “Shields” in the Brave Browser). ""

Rather strange, since I'm using Firefox.

In general, I am thoroughly annoyed with the way the Internet experience is increasingly fouled up by various sites implementing "safety" aspects. It used to be fun, now its a crap experience. Firefox is getting bigger, slower, and infested with site 'improvements' which do absolutely nothing for me - Is it so hard to provide a simple, clean, straightforward browser without so many 'add-ons' that its grinding to a halt? Time was software was written for the users, now its clearly written to give software developers something to do. Can't you create a revolution in software and do something useful, instead of "clever"?

Asked by an_other 5 days ago

Answered by zeroknight 5 days ago

  • Solved

GroupMe photo upload broken for over a week

I frequently use GroupMe on desktop from Firefox, on two separate computers (a self-built desktop, and a Dell Latitude laptop). Starting sometime over a week ago, I have… (read more)

I frequently use GroupMe on desktop from Firefox, on two separate computers (a self-built desktop, and a Dell Latitude laptop).

Starting sometime over a week ago, I have been unable to drag & drop or otherwise upload photos in my chats. The only method that works is pasting direct URLs of JPGs.

In all other circumstances, I get the uploaded image error attached to this post.

Two different GroupMe support agents have said that, since image upload is still working in Edge, that it's a Firefox problem.

Tried clearing cache, site cookies, reset the browser, ran in troubleshooting mode...same result every time.

This is not the "image file size too big" error. I used to routinely post captures from the Snipping Tool, and I can't anymore.

I'm not sure where else to go to troubleshoot this. It's very annoying. Any suggestions?

Asked by weirderal 5 days ago

Answered by weirderal 3 days ago

  • Solved

Firefox preventing a log in

PC off for 8 months. Trying to log into Yahoo mail, FF causing a looping situation. Enter user name, password, go to IPhone to verify but instead of then going to mail it… (read more)

PC off for 8 months. Trying to log into Yahoo mail, FF causing a looping situation. Enter user name, password, go to IPhone to verify but instead of then going to mail it loops back to user name. Tried MS Edge and it logged in successfully. Deleted cookies, history etc. No matter how many times I enter user name, password and go to phone to verify it just loops back to login at user name.

Asked by wingrider6 4 days ago

Answered by jscher2000 - Support Volunteer 4 days ago

  • Solved

Some language fonts are not rendering

Recently, I switched to Fedora 39. At first, Firefox was working fine, but after I logged into my Firefox account, the fonts of some languages stopped rendering, and this… (read more)

Recently, I switched to Fedora 39. At first, Firefox was working fine, but after I logged into my Firefox account, the fonts of some languages stopped rendering, and this started happening with almost every site that was using system fonts.

Asked by Sourav Kumar Paul 4 days ago

Answered by cor-el 4 days ago

  • Solved

Unable to play DRM Content - RHEL8 - Linux

I am unable to play DRM content on: Amazon, hulu, Netflix, Adult Swim, or youtube. Any help? https://support.mozilla.org/en-US/kb/enable-drm?as=u&utm_source=inprodu… (read more)

I am unable to play DRM content on: Amazon, hulu, Netflix, Adult Swim, or youtube.

Any help? https://support.mozilla.org/en-US/kb/enable-drm?as=u&utm_source=inproduct

I have followed other articles besides this.

Asked by alomagicat 4 days ago

Answered by jonzn4SUSE 4 days ago

  • Solved

Spotify webplayer on Firefox is unuseable after updating to latest version

Majority of the songs do not play and I'm given with a pop-up, "Spotify can't play this right now. If you have the file on your computer you can import it." I will play … (read more)

Majority of the songs do not play and I'm given with a pop-up, "Spotify can't play this right now. If you have the file on your computer you can import it."

I will play a song from a playlist and is given that pop-up, it will continue skipping to the next song until it plays, but only for 9-10 seconds until the song mutes, to specify, the dot (when hovered on the progress bar) will still move, indicating that "it's playing".

Some clarifications: 1. I use Spotify Desktop app (windows), Spotify App (android), and Spotify Webplayer on Chrome and Firefox. Everything works just as fine on all of these, except for Spotify Webplayer on Firefox. 2. Skipping to a later timestamp does not unmute the song. 2. I have Spotify Premium 3. I have no VPN 4. I am running Firefox with an ad blocker 5. I am running Chrome with an ad blocker (same ad blocker in Fifefox) 6. I am running Firefox to the latest version (Firefox 119.0.1 (20231106151204))

What I've done so far: 1. Cleared caches and data. 2. Updated my Windows to the latest update available - Win10 v.22H2 3. Signed-out of Spotify for all my devices, then logging-in first on Spotify Desktop (this automatically redirects to Firefox webplayer) 4. Ran Firefox on "Troubleshoot Mode" 5. Un-checked and re-checked "Play DRM content" setting. 6. Disabled and re-enabled the plug-in "Widevine Content Decryption Module by Google Inc". (this plug-in is last udpated on November 17, 4.10.2710.0

I'm including this link from Spotify's Community page.. where two other users, who commented it is only with Firefox (webplayer), are experiencing the same problem as I am. https://community.spotify.com/t5/Desktop-Windows/Spotify-can-t-play-this-right-now-If-you-have-the-file-on-your/m-p/5679914#M123192

Asked by kit 2 weeks ago

Answered by zeroknight 2 weeks ago

  • Solved

Certain websites don't load on my computer, but they do on my laptop

When visiting some smaller and less known websites on my computer it shows the error message "connection has timed out" but on my laptop it loads just fine. Both run fire… (read more)

When visiting some smaller and less known websites on my computer it shows the error message "connection has timed out" but on my laptop it loads just fine. Both run firefox and are sync'd with the same configuration and extensions. I already tried the troubleshoot mode and also checked the firewall. Is there anything else I can try to fix this?

Asked by alnmmrs27 1 week ago

Answered by alnmmrs27 1 week ago

  • Solved

Cannot Log In To Sony Community Website

Hello this is Don. I am using Win10 with Firefox 120.0 64 Bit as my default browser I am having a problem with logging in to The Sony Community Forum where I help Sony us… (read more)

Hello this is Don. I am using Win10 with Firefox 120.0 64 Bit as my default browser I am having a problem with logging in to The Sony Community Forum where I help Sony users. I enter my email as my Sign in ID then press enter to get to the password screen and it goes to the spinning grey circle on a white screen. My Memory and CPU gets really high and my browser locks up and I have to go to task manager and End Task for all Firefox processes to unlock it. I have no problem getting in to the website with MS Edge but I hate using it but I have to in order to sign in to Sony Community Forum and help users. I have have done a full system scan for malware with Norton, MSERT, Malwarebytes and Windows Defender. I have done a REFRESH of Firefox and I have even uninstalled and re-installed Firefox and nothing helps. I have it set to auto clear everything under History including Cache and Cookies. There is something about this Forum that for the past week will not let me in. I have emailed my Sony Advocacy leader and he is having the Web Site Team looking into it. This is the only website I cannot log in to. I have used Firefox for years and do not want to have to go to something else.

Respectfully, Don

Asked by new_aged2perfection 2 weeks ago

Answered by new_aged2perfection 1 week ago

  • Solved

Montserrat font ignores font-weight

For some reason Montserrat fonts ignore font-weight for me on all websites. In happens on my main browser profile, with a new clean one with no add-ons and even in Tor Br… (read more)

For some reason Montserrat fonts ignore font-weight for me on all websites. In happens on my main browser profile, with a new clean one with no add-ons and even in Tor Browser. Pictures 1 and 2 illustrate the problem. If i go into page inspector and replace "font-family: 'Montserrat', sans-serif;" with "font-family: 'Segoe UI';" the parameter works as expected and the alternative font is rendered properly.

Reinstalling fonts from fontsource.org didn't help.

OS: Windows 10 1607, FF - 120.0, issue was present for many versions before.

Asked by Burning_Chair 2 weeks ago

Answered by zeroknight 1 week ago

  • Solved

DRM(?) content not playing, no solutions working

In the last week or so, iPlayer, All4, and Spotify (that I know of) have stopped working in the Firefox browser. All4's error suggests DRM isn't enabled, the others just … (read more)

In the last week or so, iPlayer, All4, and Spotify (that I know of) have stopped working in the Firefox browser. All4's error suggests DRM isn't enabled, the others just say try again. Roll20 hasn't been working for even longer (more like months). They work in Microsoft Edge and Chrome. Youtube is still working, as are video players in social media.

I have tried the following solutions:

  • Firefox is up to date
  • Windows is up to date
  • Updated graphics drivers
  • 'Widevine Content Decryption Module provided by Google Inc.' is set to 'Always Activated' and is up to date
  • 'Play DRM-controlled' content is ticked in about:preferences
  • Checked if anything changed if either of the above were turned off (it did not)
  • media.eme.enabled is set to true in about:config
  • Put Firefox in troubleshooting mode
  • Turned off my addons (including uBlock Origin) manually
  • Tried in a Private Browsing window
  • Turned off Tracking Protection
  • Restarted my laptop

Nothing has fixed the problem, or given me any more indication of what is wrong. I don't know how to a) fix or b) find the problem. All I can think is that it may be related to the recent changes to Chromium regarding ad-blockers? But no one else seems to be having the same problem so I doubt it.

Asked by dibleopard 1 week ago

Answered by dibleopard 1 week ago

  • Solved

Twitter/X not fully working

Twitter not working properly on Firefox (Volume on videos can't be changed, hovering over buttons doesn't do anything and font looks a bit off, could be just Firefox font… (read more)

Twitter not working properly on Firefox (Volume on videos can't be changed, hovering over buttons doesn't do anything and font looks a bit off, could be just Firefox font or something) works on chrome and other browsers.

Video link that shows this of: https://youtu.be/3Lk83z-ozVI?si=uWYjGhFk294Hn9Dj

Asked by LilyDroid 2 weeks ago

Answered by LilyDroid 1 week ago

  • Solved

Can't access website on Firefox, but can from other browsers at the same time, same computer

I get this message when trying to access this site: "We can’t connect to the server at www2.optumrx.com" I can then go to another browser, like Edge and I have no proble… (read more)

I get this message when trying to access this site: "We can’t connect to the server at www2.optumrx.com"

I can then go to another browser, like Edge and I have no problem accessing the site. I am using a Windows 11 Lenovo computer running Firefox 120. This problem just started to occur.

Asked by Andy Wachs 2 weeks ago

Answered by jonzn4SUSE 2 weeks ago

  • Solved

Amazon via Firefox

When I go to Amazon.com in Firefox, the URL is changed to this: https://www.amazon.com/?smdm-noredirect=true I cannot change it back - it continues to apply ?smdm-no… (read more)

When I go to Amazon.com in Firefox, the URL is changed to this: https://www.amazon.com/?smdm-noredirect=true I cannot change it back - it continues to apply ?smdm-noredirect=true

When I try to log in via that path, I get this message:

Looking for Something? We're sorry. The Web address you entered is not a functioning page on our site Go to Amazon.com's Home Page

This does not happen on Chrome.

Asked by John Jacobs 2 weeks ago

Answered by zeroknight 2 weeks ago

  • Solved

Access denied Reference #18.6b01cb8.1700662622.22a58314 since update last night.

I'm getting Access denied Reference #18.6b01cb8.1700662622.22a58314 only on tesco.com since last nights firefox update. All other sites are funtional (at least no other… (read more)

I'm getting Access denied Reference #18.6b01cb8.1700662622.22a58314 only on tesco.com since last nights firefox update.

All other sites are funtional (at least no others found yet). I have cleared cache and cookies but still getting the issue.

The site is up and accessible by ms edge.

I have run in troubleshooting mode and taken off any extensions, still no change.

Running windows 10 (latest updates)

Malwarebytes is reporting no issues.

Asked by mum_hedge_hogg 2 weeks ago

Answered by TyDraniu 2 weeks ago

  • Solved

On YouTube, AFTER I select a video, the front screen is black (video otherwise is OK)

UPDATE: when I use the troubleshooting method, i.e, WHAT HAPPENS is it appears to be trying to work, but it's on again, off again, with more than one extension appearing … (read more)

UPDATE: when I use the troubleshooting method, i.e, WHAT HAPPENS is it appears to be trying to work, but it's on again, off again, with more than one extension appearing to be the problem. Very mystifying. The only time the problem is completely fixed appears to be when I close all the extensions. (So far.)

HELP!!!!

When I open YouTube, the search videos all show an image. Then when I select one, for the last two days now, that ("front page) image is gone - although the video plays OK.

When I us my Chrome browser the video I've selected begins playing the instant I open the video; even when I've opened the link in a new tab.

Asked by SanMan187 3 weeks ago

Answered by zeroknight 2 weeks ago

  • Solved

Can't access multiple websites - 403, access denied etc

Since yesterday I can't access multiple websites like Spotify, Reddit, Google Drive etc on my desktop computer anymore. I don't know why and I didn't change anything over… (read more)

Since yesterday I can't access multiple websites like Spotify, Reddit, Google Drive etc on my desktop computer anymore. I don't know why and I didn't change anything over night. It also works fine in Microsoft Edge.

Reddit shows the "whoa there, pardner" error, spotify shows 403 error, Google Drive says my browser (Firefox 120.0) isn't supported and others are simply unavailable. At the same time Google looks off and Twitch is just a huge loading screen.

I cleared all the data (cookies/cache), but that didn't help.

I had this reddit error a few weeks ago already, but it disappeared on its own. However it was only reddit that was affected.

Asked by LostButSeeking 2 weeks ago

Answered by Terry 2 weeks ago

  • Solved

Blocked URL

There is one domain that I get a "server not found" error for even after doing many things to fix it including everything here, https://support.mozilla.org/en-US/kb/firef… (read more)

There is one domain that I get a "server not found" error for even after doing many things to fix it including everything here, https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can#firefox:win10:fx119, checking blocked URLs in the registry, running malware checks, safe mode, reinstalling FF after removing all FF folders from my system.

Before I did a completely clean reinstall, disabling the Open H264 codec (see attached screenshot) would allow me to access the site. But thinking it was needed, I did the clean reinstall. Now disabling it does not allow access to the site.

So far, I have not found any other websites with this problem. It's a .edu domain which happens to be the one I work for! What else can I do?

Asked by lifespan 3 weeks ago

Answered by zeroknight 3 weeks ago

  • Solved
  • Archived

Print Preview freezing/crashing tab with column layout

Hi, I'm developing a webapp that's designed for print. It uses a "pinterest style" layout to have a column grid of objects with variable heights, and the print styles avo… (read more)

Hi, I'm developing a webapp that's designed for print. It uses a "pinterest style" layout to have a column grid of objects with variable heights, and the print styles avoid breaking these items over the page barrier. (In fact, there are two grids on the page, one after the other). The website looks and works fine on screen, and both screen and print work great on Chromium browsers. But on Firefox, using ctrl+P or developer tools' print view causes the page to hang and the tab to ultimately crash.

I know it has something to do with handling the grid layout CSS as the print preview worked fine until I made the change from a traditional row-grid to a column-grid.

The site creates a variable amount of content based on user options at the top of the page. If the content generated is quite small (avoiding a page break?), the print preview works fine. In the link below, I've included some GET variables to guarantee a long amount of content to reliably reproduce the issue.

The site in question.

Asked by jb44 7 months ago

Answered by EGV 7 months ago

  • Solved

Firefox (118) does not play certain audio files

I have found that Firefox does not play some audio files, for instance on Wikipedia and WaniKani, such as the audio on https://en.wikipedia.org/wiki/Erhu and https://www.… (read more)

I have found that Firefox does not play some audio files, for instance on Wikipedia and WaniKani, such as the audio on https://en.wikipedia.org/wiki/Erhu and https://www.wanikani.com/vocabulary/%E9%9F%B3. When inspecting network activity I can see that an attempt is made to load the audio on Wikipedia, but it does not play. On WaniKani however, no attempt is made. (WaniKani uses .webm for sound, maybe that has something to do with it?) The problem appeared after the update to Firefox 118 and persists in private browsing and troubleshooting mode, but does not occur in GNOME Web.

Asked by Kaj 2 months ago

Answered by Kaj 3 weeks ago