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Business offers

Hi I want to make a commercial offer to Mozilla and I want to be a percentage of it if the team has accepted my offer. Where should I email the offer? And to whom? … (read more)

Hi I want to make a commercial offer to Mozilla and I want to be a percentage of it if the team has accepted my offer.

Where should I email the offer? And to whom?

Asked by +khashayar 5 months ago

Last reply by AliceWyman 4 months ago

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Firefox Developer Edition can't load the Udemy page at some random time

Hi, I use the Firefox Developer Edition for Windows Desktop (112.0b4 (64-bit) on daily basis. When I play the Udemy DRM content nothing goes wrong first and the browser … (read more)

Hi, I use the Firefox Developer Edition for Windows Desktop (112.0b4 (64-bit) on daily basis. When I play the Udemy DRM content nothing goes wrong first and the browser loads the page well. But after some time passed I see that Firefox stops to load the page and the tab spinning infinitely. Pressing the realod button doesn't help. The only solution is to restart the browser. I use no-proxy setting. The refreshing of the browser didn't help either. I have configured the following options in the "about:config" but it didn't help as well: network.dns.disableIPv6 : true network.dns.disablePrefetch : true network.http.http3.enabled: false

Asked by Taras 6 months ago

Answered by jonzn4SUSE 5 months ago

  • Solved

After update to 112 firefox starts with ugly blank white dummy UI before loading

After updating firefox to 112 it now starts with ugly white ui dummy before actually loading proper UI. Screenshot attached. It was not happening on firefox 111.0.1. It … (read more)

After updating firefox to 112 it now starts with ugly white ui dummy before actually loading proper UI. Screenshot attached. It was not happening on firefox 111.0.1. It happens every time I launch firefox 112. Of course nothing in changelog is said about changing performance or UI so I have no idea what is causing this.

Asked by Piterk 5 months ago

Answered by Piterk 3 months ago

  • Solved

Pop-up blocker not working

My credit union (my only checking/savings account) blocks one page even though I have the pup-up setting set to "always allow." How can I correct this? … (read more)

My credit union (my only checking/savings account) blocks one page even though I have the pup-up setting set to "always allow." How can I correct this?

Asked by pleather 5 months ago

Answered by pleather 5 months ago

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How to change my email address

I need to change my email address as my provider is closing down. I have seen the suggestion that I make a secondary with my new address but this will nor work as I have … (read more)

I need to change my email address as my provider is closing down. I have seen the suggestion that I make a secondary with my new address but this will nor work as I have the secondary address with the same provider.

Asked by Glenys Gould 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

How to prevent sites knowing when I select text?

I've been trying to copy an email address someone emailed me. (I use Microsoft Outlook.) However, when I try to select the email address, Outlook seems to know I've sele… (read more)

I've been trying to copy an email address someone emailed me. (I use Microsoft Outlook.)

However, when I try to select the email address, Outlook seems to know I've selected it and performs some action, taking me to a different page. VERY ANNOYING!

Sites shouldn't be able to know when you're selecting text - that has nothing to do with them! How do I disable this?

Asked by MartyJames 4 months ago

Answered by cor-el 4 months ago

  • Solved

Stay logged in?

Ever since updating to the current version of Firefox (112.0 64-bit, according to the settings), every time I close the browser, I'm logged out of every single service I'… (read more)

Ever since updating to the current version of Firefox (112.0 64-bit, according to the settings), every time I close the browser, I'm logged out of every single service I'd been logged into. This was not an issue with previous versions of the browser, and old forum posts on the subject don't seem to contain correct, up-to-date information. Is there some setting I'm missing, that I need to update?

Asked by baphijmm 5 months ago

Answered by Terry 5 months ago

  • Solved

Firefox doesn't work on www.everydropwater.com website.

I tried to add a new credit card to my subscription account on the www.everydropwater.com website. My attempts failed twice for no apparent reason. I called their custo… (read more)

I tried to add a new credit card to my subscription account on the www.everydropwater.com website. My attempts failed twice for no apparent reason. I called their customer support at 1-800-442-9991 and described my problem. They asked me which browser I was using. I told them "Firefox". They said that's the problem, their credit card update function simply does not work under Firefox!

I was appalled that they know their site doesn't work under a popular browser, yet they don't seem to care or be interested in fixing their site!

Can you folks fix this problem? (I felt like a traitor when I downloaded and used Chrome to get around it.)

I'm using 64-bit Firefox 112.0.1 under Windows 10 version 22H2 on a Dell laptop.

Thanks!!

Asked by arnold1231 5 months ago

Answered by jonzn4SUSE 5 months ago

  • Solved

Issue accessing some sites starting about 04/20/23

In the past week I have found that I am now unable to log into some websites, can no longer download pdfs from websites, or word docs from email. I have had issues tryin… (read more)

In the past week I have found that I am now unable to log into some websites, can no longer download pdfs from websites, or word docs from email. I have had issues trying to access chat functionality with my web hosting company. This has forced me to have to start using Chrome is many cases.

Firefox is my favorite browser and I want to continue using it, but if I am unable to access the websites I need to, when I need to then I will have to eventually jump ship.

Is this happening because of recent browser updates? From search from past issues people have had I've seen firewall settings a possibility, so could it be my firewall? Or are websites just not trying to support Firefox anymore?

Any information would be greatly appreciated.

Asked by rebirdsall 5 months ago

Answered by cor-el 5 months ago

  • Solved

Firefox replacing my theme everytime I open it

Hi, I made a theme but have since not used it and swapped to another. Everytime I open the browser, it swaps back to the one I made for some reason. Under themes, it will… (read more)

Hi, I made a theme but have since not used it and swapped to another. Everytime I open the browser, it swaps back to the one I made for some reason. Under themes, it will still say the one that is showing is the chosen theme, but it most certainly is the one I made. I turn on another theme and toggle back to the chosen theme and it then changes correctly. Any idea why that could be?

Asked by devinfandomdrop 5 months ago

Answered by Paul 5 months ago

  • Solved

Large mouse cursor (scaled to 48px) when using >200% display scaling

The desktop mouse cursor becomes large when using Firefox with >200% display scaling. It doesn't matter if it's 250% or 300%, the result is the same. My system configu… (read more)

The desktop mouse cursor becomes large when using Firefox with >200% display scaling. It doesn't matter if it's 250% or 300%, the result is the same. My system configuration is as follows:

Opensuse Tumbleweed (up-to-date) Firefox 112.0.2 64bit KDE Plasma running Wayland

I've included 2 screenshots that show the difference in the mouse pointer size when outside of a Firefox window and inside it. Also, this issue is only present with Firefox; no other application produces this result. Any help or suggestions would be greatly appreciated!

Asked by Donnie 5 months ago

Answered by Donnie 4 months ago

  • Solved

Tamil Phonetic keyboard not working in google site in firefox browser

Hi, When I search for google and then click tamil , my language, the phonetic key board is shown. But when I start to type it only types iln English and not in my native … (read more)

Hi, When I search for google and then click tamil , my language, the phonetic key board is shown. But when I start to type it only types iln English and not in my native or regional language. Previously I had no problem in windows 7. But it is not working in the latest firefox browser. Any solution Any missing on my part

Asked by jrj 4 months ago

Answered by cor-el 4 months ago

  • Solved

Marquee tag in html don't work correctly on Windows 11

Hello, With Windows 11, the Marquee Tag don't work correctly with Firefox . Nevertheless the tag work in MsEdge or Chrome . Remark: Under Windows 10, Firefox run Mar… (read more)

Hello, With Windows 11, the Marquee Tag don't work correctly with Firefox . Nevertheless the tag work in MsEdge or Chrome .

Remark: Under Windows 10, Firefox run Marquee Tag correctly . The version is the same .

Try with Url https://developer.mozilla.org/en-US/docs/Web/API/HTMLMarqueeElement

Asked by fanchlrr 5 months ago

Answered by cor-el 5 months ago

  • Solved

How do I install/update/trust a new ZOOM certificate with Error code 10006?

Zoom.us renewed their DigiCert Global G2 TLS RSA SHA256 2020 CA1 certificate on 03/31/2023 and I now get a persistent error message (Error Code 6: ... certificate is not … (read more)

Zoom.us renewed their DigiCert Global G2 TLS RSA SHA256 2020 CA1 certificate on 03/31/2023 and I now get a persistent error message (Error Code 6: ... certificate is not trusted.

Since then Zoom has not worked for me and their Artificial Intelligence says to open my browser and check my internet connection, time settings, updates, reinstall everything etc. - the usual responses ...

Zoom responds with "Error code: 6" and/or "Error code: 100068000"

 but do not stipulate whether these are Zoom Error codes or certificate error codes.

The Artificial Intelligence insinuation is that FireFox is not trusting this certificate.

Is this something FireFox can help me with? Perhaps, how to make this certificate "trusted"?

Thanks, I hope, Dave Henry (Dan is my Facebook pseudonym) ( DavidJHenry@telus.net )

Asked by Dan Myxyezpitilik 5 months ago

Answered by Dan Myxyezpitilik 5 months ago

  • Solved

Firefox loses logins and cookie settings after closing

After updating to version 112 from 111.0.1 Firefox keeps forgetting logins and cookie settings on all websites. After closing and reopening the browser I have to sign in … (read more)

After updating to version 112 from 111.0.1 Firefox keeps forgetting logins and cookie settings on all websites. After closing and reopening the browser I have to sign in again and the websites will ask for cookie permissions.

I tried reverting to 111.0.1 and creating a new profile and it did not have the same issue. I also tried disabling all extensions in version 112, but that did not help.

Asked by rogerstalker 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

Can only log into my Clickbank account in a Privacy Window

Hello, I have a Dell Windows 10 computer. I have three browsers on my compute: Mozilla Firefox, Microsoft Edge, and Google Chrome. I have an account with Clickbank.com, … (read more)

Hello,

I have a Dell Windows 10 computer. I have three browsers on my compute: Mozilla Firefox, Microsoft Edge, and Google Chrome. I have an account with Clickbank.com, but I am only able to log into Clickbank using a Firefox Privacy Windows. I am not able to log into Clickbank using Firefox, Edge, or Chrome, only in the Privacy Window. I do have Malwarebytes browser guard on my computer, but I have it turned off when trying to log into Clickbank.

Does anyone know why this is happening?

Thank you.

Asked by jpowel 5 months ago

Answered by jonzn4SUSE 5 months ago

  • Solved

firefox crash

Good evening, I've some problem with firefox sometime it don't start (if I restart Ububtu 22 kernel 6.0.0 in use firefox start) and some times when I try to save an image… (read more)

Good evening, I've some problem with firefox sometime it don't start (if I restart Ububtu 22 kernel 6.0.0 in use firefox start) and some times when I try to save an image it crash an close. Here below you can find the crash code error. Thanks a lot for the support

bp-a115d364-564d-44bc-8fae-3f73d0230418 4/18/23, 20:05 bp-95de88f9-6278-488f-a215-f3f950230418 4/18/23, 20:05 bp-4109917c-889d-4438-87ee-c07860230418 4/18/23, 20:05 bp-6005994f-0c7a-4034-a99e-36c6f0230418 4/18/23, 20:05 bp-47c85daa-3424-4180-aa8f-ce92a0230418 4/18/23, 20:05 bp-47cffc61-f4d2-4992-b89b-5040a0230418 4/18/23, 20:05 bp-22722457-a79b-48ec-868a-fb6100230418 4/18/23, 20:05 bp-74f79011-44da-4952-b6a6-171aa0230418 4/18/23, 20:05 bp-7c96feb2-f162-4bcb-8723-7e88f0230418 4/18/23, 20:05 bp-7dc653c2-564c-4b36-a42b-c19730230418 4/18/23, 20:05 bp-13983b22-11e4-405f-9b1c-b88820230418 4/18/23, 20:05 bp-86c4746b-54c4-4cd2-8fce-846f70230418 4/18/23, 20:05 bp-4c9f03dd-507a-4771-ac99-f2b360230418 4/18/23, 20:04 bp-1b7568a9-876d-45c5-97be-4ada30230418 4/18/23, 20:04 bp-3c751aa9-b660-40cb-bacf-facfe0230418 4/18/23, 20:04 bp-ee90d076-861f-4a1a-b3c1-8c6ab0230418 4/18/23, 20:04 bp-03d70e14-d68e-4eae-b887-2cbff0230418 4/18/23, 20:04 bp-792c1414-1978-4bca-8729-301f20230418 4/18/23, 20:04 bp-a3d53dc5-cbf0-4359-a494-9f9680230418 4/18/23, 20:04 bp-f820bb45-6398-4b79-afe6-a72bf0230418 4/18/23, 20:04 bp-34492a94-e8c4-4756-9c98-62b720230418 4/18/23, 20:04 bp-62aabcf9-fb69-4fac-8fe0-5f67a0230418 4/18/23, 20:04 bp-6f3c1adc-3e38-4bec-a37b-6ed390230418 4/18/23, 20:04

Asked by Fabio 5 months ago

Answered by jonzn4SUSE 5 months ago

  • Solved

How do I disable the shortcuts related to switching tabs?

I am perpetually annoyed by Firefox's tab hotkeys. Meant to type "^" when writing an equation? Well, too bad, you accidentally pressed ctrl instead of shift, you are now … (read more)

I am perpetually annoyed by Firefox's tab hotkeys. Meant to type "^" when writing an equation? Well, too bad, you accidentally pressed ctrl instead of shift, you are now on the 6th tab of your whole browser, and you gotta go find the tab you were on. The ctrl+page up/down hotkeys are slightly less annoying, although still very infuriating. Is there any way to disable this behavior?

Asked by u12bdragon 5 months ago

Answered by Terry 5 months ago