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I get You don't have permission to access "http://login.xfinity.com/login" on this server.

Until today it worked fine. But now whenever I try to login to Xfinity I get You don't have permission to access "http://login.xfinity.com/login" on this server. It works… (read more)

Until today it worked fine. But now whenever I try to login to Xfinity I get You don't have permission to access "http://login.xfinity.com/login" on this server. It works fine on Chrome and Edge. I have disabled my add-ons. I have cleared cache, cookies, etc. I have rebooted. I have turned off firewall. I have checked my DNS. I have changed the DNS protection to OFF in Firefox. I have checked my proxy setting (I have no proxy). I have reinstalled Firefox. Etc. Etc. Nothing works. The fact that it works on Chrome and Edge, that it has worked everyday until today gets me confused. I also tried using my mobile phone as a hot spot to make sure it wasn't related to my Internet connection or IP address. Anyone have any ideas?

Asked by charley000 1 month ago

Answered by charley000 5 days ago

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Firefox has squiggly characters

Helo team, I think I hit some key and firefox settings changed. I see squiggly characters in menu options, bookmarks etc.. Web pages load all right. I tried uninstalling/… (read more)

Helo team, I think I hit some key and firefox settings changed. I see squiggly characters in menu options, bookmarks etc.. Web pages load all right. I tried uninstalling/reinstalling. It did not help. Please see attached screenshots. I use a Mac M1 mini.

Asked by Jayadevan M 1 month ago

Answered by cor-el 4 weeks ago

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Mozilla Firefox slows down when disconnecting from VPN GlobalProtect

I use Mozilla Firefox for work. Part of my work requires I use the GlobalProtect VPN client. When I log on to the VPN, everything appears to be fine. The problem arises w… (read more)

I use Mozilla Firefox for work. Part of my work requires I use the GlobalProtect VPN client. When I log on to the VPN, everything appears to be fine. The problem arises when I log out of the VPN client, such as needing to switch to a different VPN.

When I log out of the VPN client, Mozilla slows down massively. I get the following errors when trying to access websites.

PR_END_OF_FILE Timeout

I thought it was a DNS issue, but the change I made previously did not prove to be a reliable fix, and I do not actually know the root cause of what is happening. Firefox returns to normal ONLY after a full computer restart. At this point I am considering switching browsers as, despite Firefox's functionality, it is starting to interfere with my work.

I have used other VPNs, such as Fortigate VPN, and not encountered anything like this.

Any advice or guidance would be appreciated.

Asked by Candlejack 1 month ago

Answered by Candlejack 4 weeks ago

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FireFox issue

Hi all, my website isn't opening when using firefox. But when I try to open it in chrome it opens smoothly. I'm a user of firefox and this issue is creating a mess for me… (read more)

Hi all, my website isn't opening when using firefox. But when I try to open it in chrome it opens smoothly. I'm a user of firefox and this issue is creating a mess for me. Any help welcome. Site Link: [=]

Asked by amelia.hansley1 1 month ago

Answered by cor-el 1 month ago

  • Solved

Livestreams unable to play only on my PC and on Firefox

Twitch, Youtube Live, Netflix, Kick... it seems any live streaming platform cannot play. I am running Linux Mint 21.3, Kernel 5.15.0. They work on a different browsers, t… (read more)

Twitch, Youtube Live, Netflix, Kick... it seems any live streaming platform cannot play. I am running Linux Mint 21.3, Kernel 5.15.0. They work on a different browsers, they all also work on Firefox my laptop, which is also on the same OS and Kernel.

I have tried everything: installed ffmpeg, installed unrestricted ubuntu codecs, refreshed firefox (twice), uninstalled/reinstalled firefox, ive tried without extensions, yet nothing.

Cant for the life of me figure it out, im not sure if its my PC or Firefox on this machine.

Asked by the.biela 2 months ago

Answered by the.biela 2 months ago

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Youtube not playing videos

Can't pinpoint the date, but a while back Youtube won't play videos anymore. It just shows a black screen in the player. Not even the player UI (pause button, volume, set… (read more)

Can't pinpoint the date, but a while back Youtube won't play videos anymore. It just shows a black screen in the player. Not even the player UI (pause button, volume, settings menu) shows. Just a black portion of the screen. Now when I went in to get a screenshot, it doesn't even show the black box.

Asked by basement_guy 1 month ago

Answered by basement_guy 4 weeks ago

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firefox version 128.0.3 can't play HD amazon prime videos

Hello. Recently I've noticed video quality has been reduced on amazon prime video. I get a message saying my hardware doesn't meet HDCP requirements. I've already tried … (read more)

Hello. Recently I've noticed video quality has been reduced on amazon prime video. I get a message saying my hardware doesn't meet HDCP requirements.

I've already tried playing the same video on edge, and the quality selector was fine there, full HD video.

Thank you in advance

Asked by Juan Cuello Espinosa 2 months ago

Answered by Juan Cuello Espinosa 1 month ago

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SIR I AM HELP FOR THIS SOLVED TROUBLESHOOTING

https://pcc.police.gov.bd/ords/pcc2/r/pcc/apply?clear=12&session=6402485961689&cs=[url trimmed] Secure Connection Failed An error occurred during a connection… (read more)

https://pcc.police.gov.bd/ords/pcc2/r/pcc/apply?clear=12&session=6402485961689&cs=[url trimmed]


Secure Connection Failed

An error occurred during a connection to pcc.police.gov.bd. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Asked by Boi Bitan 1 month ago

Last reply by Boi Bitan 1 month ago

  • Solved

Greyed out box in right top corner on some websites

On several site there's a greyed out box top right, which disables anything it covers, can't be got rid of, and makes using Firefox for these sites impossible. Help, plea… (read more)

On several site there's a greyed out box top right, which disables anything it covers, can't be got rid of, and makes using Firefox for these sites impossible. Help, please?? Thank you! (I'm having to use Chrome...)

Asked by sallyscott1 1 month ago

Answered by James 1 month ago

  • Solved

Videos on YouTube restricted to 360p

Every time I try to change the resolution of YouTube videos, it only provides 360p as an option, with a "Missing options?" message that redirects me to Google help page t… (read more)

Every time I try to change the resolution of YouTube videos, it only provides 360p as an option, with a "Missing options?" message that redirects me to Google help page that just says my browser might be out of date (I'm on most recent Firefox and Windows 10 updates). The quality is still stuck in 360p when I reboot Firefox in Troubleshooting mode, and there are no quality issues when I use a browser like Edge. What should I be checking to resolve the issue?

Asked by katie 1 month ago

Answered by katie 1 month ago

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Firefox Issue [Export/Save Webpage as PDF with Hyperlinks intact]

Locking this thread, please continue here: [/questions/1461372] I've been researching for a long time how it’s possible to save a website as a PDF with Firefox by keeping… (read more)

Locking this thread, please continue here: [/questions/1461372]
I've been researching for a long time how it’s possible to save a website as a PDF with Firefox by keeping the hyperlinks active. The applications that Firefox offers are inadequate. This means that if I want to save pages on different sites outside of the web search, they are not saved correctly as PDFs. There are applications that also keep hyperlinks active, but with the problem that the scaling of a page no longer corresponds to what it actually has. Alternatively, reference is often made to other browsers such as Chrome or Opera. I know it's running there as it should be, but I want to keep using Firefox. When I search on YouTube I only find trivial things like how to save a PDF in general. I already know how to save PDFs in general, but it is explicitly possible that hyperlinks also remain active which seems like nobody is interested in. This is a major problem. I just don't understand why something as trivial as an A4 sized page of hyperlinks requires 7+ hours of fruitless research? It seems like I'm someone who's only interested in simply having an HTML to PDF with active hyperlinks. Do any of you have experience with this situation? I would like to mention that I also tried wkhtmltopdf. But the conversion with this tool is cumbersome and is no longer necessary for “just a quick save”. My question: How is it possible?

Asked by bal74941 1 month ago

  • Solved

Visual Bugs within Firefox

Hello! I have been having certain visual bugs occurring within the Firefox browser, I do not know what's causing them but am hoping someone can help! Firefox keeps on add… (read more)

Hello! I have been having certain visual bugs occurring within the Firefox browser, I do not know what's causing them but am hoping someone can help! Firefox keeps on adding or changing translucent white boxes to multiple websites, I have some from YouTube attached below but I've had this issue on multiple websites. I'm using an ARM architecture Surface Pro X and when I reached out to Microsoft they couldn't help me since the error was just in Firefox.

Asked by Galen Schad 1 month ago

Answered by Galen Schad 1 month ago

  • Solved

Status bar hides some Unicode characters

I was reading https://embracethered.com/blog/posts/2024/m365-copilot-prompt-injection-tool-invocation-and-data-exfil-using-ascii-smuggling/ and hovered over the hxxtp://w… (read more)

I was reading https://embracethered.com/blog/posts/2024/m365-copilot-prompt-injection-tool-invocation-and-data-exfil-using-ascii-smuggling/ and hovered over the hxxtp://wuzzi[.]net link.

I noticed that the status bar on firefox shows the same text as the on-page text. It doesn't render the unicode url in full. I tried finding a bug describing this, but couldn't find one.

Sample URL:

https://wuzzi.net

Asked by little.sock3082 1 month ago

Answered by TyDraniu 1 month ago

  • Solved

Pressing Enter in empty search bar doesn't work anymore

I used to be able to press Enter in the empty Firefox search bar to bring up the (DuckDuckGo) search page and enter my search from there. Don't ask me why I like doing th… (read more)

I used to be able to press Enter in the empty Firefox search bar to bring up the (DuckDuckGo) search page and enter my search from there. Don't ask me why I like doing that, but now after the latest Firefox update, 128.0, on my MacBook Air I can't do that anymore. I have to type in the search bar to bring up the search page.

I know it's a small thing but I wonder if it can be put back to the way it used to be.

Asked by taina1 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Video/audio issue

Today, Firefox stopped playing audio on Facebook videos and won't play Netflix videos at all (Netflix error code: F7701-1003). Youtube works fine and has audio, but sever… (read more)

Today, Firefox stopped playing audio on Facebook videos and won't play Netflix videos at all (Netflix error code: F7701-1003). Youtube works fine and has audio, but several other video sites I've tried have video but no audio. It was all working fine yesterday and I haven't changed any settings.

These websites work fine with both audio and sound on Microsoft Edge on the same laptop, so this is a problem exclusive to Firefox. OS is Windows 11 Home 23H2, Firefox is latest version (129.0.2)

Things I've tried: 1. Refresh Firefox settings 2. Download and install fresh copy of Firefox 3. Toggle DRM content in setting on/off - no difference no matter what is selected 4. Ensure that 'remember history' is selected 5. Check for Windows updates 6. Uninstall audio driver, restart and fresh install of audio driver 7. Ensure it's not in private mode 8. Turn off all extensions 9. Check volume mixer allows sound for Firefox 10. Clear the cache and cookies

I can't find any more suggestions on the internet, so any further suggestions welcome!

Asked by Mike_Bath 1 month ago

Answered by Mike_Bath 1 month ago