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Firefox stuck in dark mode with a custom theme

I have been using the same custom theme for the past 3 years or so on both my windows 10 pro and dual boot Ubuntu 20.04. Recently, my windows 10 pro firefox started going… (read more)

I have been using the same custom theme for the past 3 years or so on both my windows 10 pro and dual boot Ubuntu 20.04. Recently, my windows 10 pro firefox started going into dark mode all of a sudden without me changing ANYTHING. The system theme and everything else stays the same. Then about 5 days later, my Ubuntu 20.04 firefox started to inherit this stupid dark mode as well. I have tried _ setting ui.systemUsesDarkTheme to 0 (number value) in about:config _ Changing to other custom color themes, and they all went into dark mode. _ Refresh Firefox _ Reinstall Firefox

When I went into "Ads on & theme" tabs, changing to system theme, it picks up the white theme mode. But Youtube webpage system theme mode pick up the dark theme mode.

Asked by Hekate 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

Java 96.0.2 (64-bit)

Hello, I have searched online and support.mozilla.org forum for an hour and I can not get a result for my question. I am simply looking for a way to enable java in case o… (read more)

Hello,

I have searched online and support.mozilla.org forum for an hour and I can not get a result for my question. I am simply looking for a way to enable java in case of demand. Java 96.0.2 (64-bit) is the version i have for windows 10 64 bit.

Asked by REA 5 months ago

Answered by TyDraniu 5 months ago

  • Solved

Create desktop shortcuts with Firefox

I used to create desktop shortcuts to websites by dragging the padlock thumbnail to the left of the URL to the desktop. (see first image) Now it does not create a shortcu… (read more)

I used to create desktop shortcuts to websites by dragging the padlock thumbnail to the left of the URL to the desktop. (see first image)

Now it does not create a shortcut but instead creates a file on the desktop with a .URL extension.(see 2nd image) Double clicking on the file will take me to the website, but as a file and not a shortcut, I cannot modify the name displayed or change the icon displayed.

Am I looking at something new in version 96 or have I inadvertantly changed something in the settings?

Asked by George Sinkinson 5 months ago

Answered by George Sinkinson 5 months ago

  • Solved

Error "under remote control" due to DevTools

I upgraded to Windows 11 home and since I did when I open Firefox I keep getting the pink and gray bar with the skull telling me my computer is under remote control. If … (read more)

I upgraded to Windows 11 home and since I did when I open Firefox I keep getting the pink and gray bar with the skull telling me my computer is under remote control. If I close Firefox then reopen it the error goes away, BUT, (isn't there always a but) some websites don't totally load. Please tell me there is a fix?

Asked by Patty Ann 5 months ago

Answered by cor-el 5 months ago

  • Solved

Firefox Internet connection

I start Firefox. It works fine for a time Then, out of the blue, it says I have no Internet connection But, every other browser works just fine If I restart Firefox, … (read more)

  • I start Firefox. It works fine for a time
  • Then, out of the blue, it says I have no Internet connection
  • But, every other browser works just fine
  • If I restart Firefox, it again works just fine, until it doesn't, again
  • It just started doing this a few days ago
  • I know everyone says this, but I didn't change anything other than the automatic update Firefox performed

Does anyone have a solution to this problem? Thanks.

Asked by letsdothis 5 months ago

Answered by letsdothis 5 months ago

  • Solved

Not able to download Zip files from Google drive after compressing

I'm not able to download Compiled zip files from google drive. I have an folder with a lots of image so when I download folder, google compresses them in zip and then it … (read more)

I'm not able to download Compiled zip files from google drive. I have an folder with a lots of image so when I download folder, google compresses them in zip and then it downloads. but I'm not able to download the images. I don't know since when it started happening or which version because my Firefox browser is on auto-update.

Asked by satyamverma.8.b 5 months ago

Answered by satyamverma.8.b 5 months ago

  • Solved

search bar and address bar issue

Hello, Can someone please tell me how to stop my "search bar" text from also showing up in my "address bar"? I have search the internet and found all of the following wa… (read more)

Hello, Can someone please tell me how to stop my "search bar" text from also showing up in my "address bar"? I have search the internet and found all of the following ways that have been suggested that have not worked.

I read that I should set the following to "false" to solve my problem.

1) keyword.enabled 2) browser.fixup.alternate.enabled 3) browser.urlbar.suggest.surches

I have also gone into the settings menu and un-checked everything I could find about suggestions or words or anything else being added to the address bar. The only thing that should show up in and address bar is................you guessed it: AN ADDRESS!  :-) Thanks so much for your help.

I really appreciate the help. Mark

Asked by kamarkie1 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

How to update OpenH264 from V1.8.1.1 to V2.1.1

Hello, I am trying to update OpenH264 but I can't find on how to update it. Is there a way to do it? I got the dll file. I have tried to use the install extension from fi… (read more)

Hello,

I am trying to update OpenH264 but I can't find on how to update it. Is there a way to do it? I got the dll file. I have tried to use the install extension from file but it does not show the dll file on my desktop.

Asked by DVT 5 months ago

Answered by TyDraniu 5 months ago

Multiple instances of Firefox spamming my computer, even with no pages open

When I open Firefox, I'm getting ** 12 ** instances of Firefox opening up and spamming the hell out of my hard drive (even slowing down other processes), even without ope… (read more)

When I open Firefox, I'm getting ** 12 ** instances of Firefox opening up and spamming the hell out of my hard drive (even slowing down other processes), even without opening a page (I have mine set to not open any pages on loading Firefox). This is annoying and intolerable. I have looked around to find a workaround, but the only post was from last year, and gives instructions to turn off recommended settings, then says to set Firefox instances to 1, where there is no way to do that in that section on the version I'm running. So, how do I fix this? I want the hard drive spamming stopped.

Asked by Browzilla 5 months ago

Last reply by Browzilla 4 months ago

Firefox Really slow loading pages and slows other programs down after last update.

After this last update Firefox is really slow loading pages and has crashed on me multiple times, I have also noticed if the browser is up it slows other programs down no… (read more)

After this last update Firefox is really slow loading pages and has crashed on me multiple times, I have also noticed if the browser is up it slows other programs down now like when im burning a cd. Is anyone else experiencing this? Thank you

Asked by jsand1977 5 months ago

Last reply by cor-el 5 months ago

  • Solved

page displays wrongly

Could someone please tell me why this page (and some other Dell pages), won't display properly? https://www.dell.com/community/Dell-Community/ct-p/English It's a fairly n… (read more)

Could someone please tell me why this page (and some other Dell pages), won't display properly?

https://www.dell.com/community/Dell-Community/ct-p/English

It's a fairly new problem, the pages are ok in IE and Chrome.

I have Windows 7 and Firefox is up to date 96.0.2

Thanks, Fraidy

Asked by Fraidy 5 months ago

Answered by TyDraniu 5 months ago

Windows 11 store version of Firefox and desktop icon

Hi, When in a windows 11 (AD connected) Firefox is installed from Ms Store it can't access it's icon when a link is created to desktop by drag&drop from start menu. … (read more)

Hi,

When in a windows 11 (AD connected) Firefox is installed from Ms Store it can't access it's icon when a link is created to desktop by drag&drop from start menu.

Asked by Atol 5 months ago

Last reply by Atol 5 months ago

  • Solved

Incorrect Timestamps in Gmail When Using Firefox

For several months I have noticed that the timestamps on my Gmail emails are 5 hours ahead of my actual time, when I use Firefox to check Gmail. These incorrect timestamp… (read more)

For several months I have noticed that the timestamps on my Gmail emails are 5 hours ahead of my actual time, when I use Firefox to check Gmail. These incorrect timestamps do not occur when checking Gmail, using Chrome and other browsers; so it appears to be something occurring only with Firefox.

I communicated with Gmail support staff; and they think it may be due to Firefox's anti-fingerprinting configuration settings that sandboxes the session to the point where the browser has no idea which timezone you are in. The timezone then gets sets to UTC time for everyone, rather than the timezone set on the individual computer.

The only option to get back the correct timestamp in Gmail, using Firefox, is to disable the the anti-fingerprinting value in about:config. However, this then disables other anti-fingerprinting privacy protections.

Is it possible for Mozilla to add an option to leave the timezone out of your anti-fingerprinting configuration settings, as that information is not really giving much privacy info away about anyone?

Please advise, and also let me know if there is a work-around to get my correct timestamp back in Gmail, without disabling anti-fingerprinting in about:config

Thank you for your attention to this matter and any assistance you can provide.

Asked by lmruffolo 5 months ago

Answered by cor-el 5 months ago

"Hmm. We’re having trouble finding that site." since Firefox 96

Ever since I updated to Firefox 96, I have been receiving the error message "Hmm. We’re having trouble finding that site." at times. Refreshing does help. This did not se… (read more)

Ever since I updated to Firefox 96, I have been receiving the error message "Hmm. We’re having trouble finding that site." at times. Refreshing does help. This did not seem to happen with Firefox 95. I am currently on Firefox 96.0.2. I tried restarting the computer, tried refreshing Firefox, tried disabling hardware acceleration, etc., and the issue still persists.

Asked by sabbath99 5 months ago

Last reply by jonzn4SUSE 5 months ago

  • Solved

Web Page Rendered Incompletely on Firefox

I subscribe to a newsletter published by the International Living Future Institute at www2.living-future.org Every so often (say, once a month) I receive the newsletter t… (read more)

I subscribe to a newsletter published by the International Living Future Institute at www2.living-future.org Every so often (say, once a month) I receive the newsletter through my Comcast email (which I have opened up in Firefox). The email displays only the first of multiple (8, for example) pieces of graphic and textual content. The remaining 7 (for example) pieces are simply blank boxes. The email also contains this statement at the top: "Email not displaying correctly? View it in your browser." The latter statement is linked to a page on their site; for example, today's (1/24/2022) email links to: https://www2.living-future.org/webmail/464132/545721684/7dba785a8c809f875afbfe5e3d94f7b4d88f1cccf3e71980921b90a4c1419be8

The foregoing link does not display correctly in Firefox. When I copy the link to my Safari browser, it does display correctly (with all of the boxes of content properly populated). I have experienced this problem for at least a year, and have not encountered such problems with any other site. Your help would be most appreciated. Thank you, Bill Meessen

Asked by william.meessen 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

Keyboard navigation in Google Street View is broken

To reproduce Firefox 96.0.2 on Mac (others also have this behaviour) Go to an address on maps.google.com and drag the StreetView icon to enter StreetView Hold down th… (read more)

To reproduce

  • Firefox 96.0.2 on Mac (others also have this behaviour)
  • Go to an address on maps.google.com and drag the StreetView icon to enter StreetView
  • Hold down the left or right arrow keys on the keybaord to rotate
  • After lifting the key again, the view continues to spin (it should only turn when holding down the key)
  • No other input is possible and the window has to be closed

Asked by brendanarnold 5 months ago

Answered by brendanarnold 5 months ago

Firefox constantly crashing

Hi all, for the past two days or so my Firefox has been crashing very often. It seems to have started out of nowhere as I did not change any settings. I have tried: Refre… (read more)

Hi all, for the past two days or so my Firefox has been crashing very often. It seems to have started out of nowhere as I did not change any settings.

I have tried:

Refreshing Firefox Uninstalling and reinstalling Disabling and removing all extensions Running in troubleshoot mode Disabling themes

Yet it still crashes - usually when switching tabs, but it often crashes on it's own while I'm not even doing anything.

Any help would be fantastic

Asked by kblake0601 5 months ago

Last reply by cor-el 5 months ago

Firefox crashes whenever I try to shut it down, or turn off computer. Now all my saved tabs are gone too.

I am on an iMac running High Sierra 10.13.6. For the last couple months whenever I try to close Firefox it either crashes or I have to force quit Firefox to make it quit… (read more)

I am on an iMac running High Sierra 10.13.6. For the last couple months whenever I try to close Firefox it either crashes or I have to force quit Firefox to make it quit. But on restart tabs have been restored, or I have been able to bring them back using "restore tabs".

Two days ago my wife was using my computer (I was out of town) and when she finished she tried to turn off the computer. She got a message that Firefox was not closing so the computer could not shut down, then a minute later (without her doing anything) the computer did shut down.

I got home todaty and started the computer. Opened Firefox and found all of my saved/open tabs (~25) were gone. No "restore tabs" option available.

Is there any way I can locate and restore the missing tabs? I've looked through some posts in Support, but all of the crash issues I found were of a different type. And it would also be really nice if I can get Firefox to close normally again. Are there any plugins that commonly cause this kind of problem?

Thanks in advance for any help!

Tom

Asked by Tom 5 months ago

Last reply by cor-el 5 months ago

Firefox (Canonical/Ubuntu) snap app can't open external apps does firefox have --classic confinement policy

I am having issues with opening link for external applications. The application can be What'sApp or Zoom or Slack and when trying to open an external app I get a windows… (read more)

I am having issues with opening link for external applications. The application can be What'sApp or Zoom or Slack and when trying to open an external app I get a windows that ask for me to select the application to open the link.. When doing this the only option have I have is System Handler and Choose Application.. Neither option is helpful.. This did not happen with firefox packaged with .deb .. I am assuming that this deal with snap sandbox security.. I later read an article

I did a little reading and came across a link https://ubuntu.com/blog/how-to-snap-introducing-classic-confinement

Which instructed on how to create a snap with --classic confinement.. I am not sure if this will resolve the issue that I am having .. But I didn't find that I could install firefox snap with the --classic option.. I am not that familiar with snaps so I could be completely off but wanted to know if someone could look into it..

I would like to add an image but it doesn't seem like firefox will allow me to on this page. (Browse is not opening a window) Also copy and paste didn't work

Asked by lradical 5 months ago

Last reply by jonzn4SUSE 5 months ago