Firefox Support Forum

Firefox has been saving images from some sites as webp instead of JPG for a long time. There have been repeated threads on this subject which get locked and then pushed into the long grass.

Sure, I could botch a solution by installing an add-on to convert them, or I could use something like XnView (which I do, periodically, and in bulk) after the save event has happened, or I can edit about:info to tell Firefox not to accept webp - but this breaks functionality for some sites (like eBay), but I have found that in the end I have had to start switching to Microsoft Edge to do my browsing for a number of sites because Mozilla Firefox are ignoring repeated user requests to provide a simple option to STOP doing this.

I don't want to save any files as webp - save them as PNG if you like, or jpg, but I use an ancient copy (v3.24) of ACDsee (from the days of Windows 98) for my image browsing, sorting, viewing etc because it is perfect, blisteringly quick, has no extra editing or other functionality which I don't need or want, and it doesn't bloat up anywhere with thumbnail files... but sadly webp didn't exist back then so it doesn't support it. I have used a number of much more up to date browser-viewers, but there is nothing can touch this OLD version of ACDsee for basically brilliant design.

I'm not changing my image viewer. It's non-negotiable.

I WILL however change my web browser if I have to, if the developers of the browser continually kick into the long grass to lock, hide away and pretend there's isn't an issue which has been repeatedly flagged as an annoyance for so many users.

I have been using one form or other of 'Mozilla' family of browsers since the days of Quarterdeck Mosaic. I don't particularly want to switch my loyalty, especially to Microsoft, but if they are listening to what customers want and providing it, and Mozilla are not, what else is there to do ?

I am a retired systems developer. I cannot envisage this being SUCH a big ask.

Modern software treats its users like idiots and takes away control, doing everything it's assumes on their behalf that they will want.

It is not difficult to provide an option within settings for when saving webp files to save as webp, png or jpg with conversion if necessary. All you need to do is hear the screams and respond. :)

I recently installed an SSD with a new install of Windows and Firefox. I still have the old hard drive with Windows and Firefox installed on it in the same computer. I am trying to transfer the data (like passwords, bookmarks and other stuff like that) from the old versions to the new versions, but am having troubles finding how.

How do I get the new Firefox to look at the old hard drive to find the data?

We have a new add-on of our own that we were trying to add to the Firefox browser. This add-on was tested locally and worked fine. However, upon trying to install the official add-on to the browser, it is throwing the following error, "Installation aborted because the add-on appears to be corrupt".

The add-on in question is, https://addons.mozilla.org/en-US/firefox/addon/searchgiggle-search/

Any suggestions to address this issue would be appreciated.

I also noticed another post or two about the same topic. As per those posts, the issue got resolved automatically after some time. Can I expect the same?

I was following this reddit thread on how to remove the "your camera and microphone are being shared" popup, but it's having no affect.

I have set `toolkit.legacyUserProfileCustomizations.stylesheets` to true.

Here's the full contents of the userChrome.css file: ```

@namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul");

#webrtcIndicator {
  display: none;
}

```

I am trying to get Netflix to play on my new Macbook Air (M1). Not working. A little sleuthing led me to check about:addons, where I see this message "OpenH264 Video Codec provided by Cisco Systems, Inc. will be installed shortly." However, the installation is not happening. Help!

Suddenly I am no longer able to launch any internet searches. Using google (normally) or bing I receive one of two messages, "Deceptive site" warning or "Server not found"??????????????????????

When trying to pay with Paypal on Firefox I get the message: 'Securely logging you in You've activated PayPal One Touch so there is no need to enter your password today' (please see image attached) But I have deactivated PayPal onetouch long ago To pay with Paypal I have to use Chrome. It works and I am asked to enter my PayPal password

When I download a file and click on the downloads button to bring up the Downloads menu, I often just want to open the Linux Mint file manager in the right folder so I can move the file to a more appropriate place.

In the menu, there's the little button to the right of the listed downloaded file with "Open containing folder", but if I click on that, FF opens the downloaded file, not the file manager.

Obviously this wasn't always like this, but I don't recall doing anything that might have caused the issue. How can I set FF back to the default action of opening the Linux Mint file manager?

Thanks!

So if I try to open a .tg link to a Telegram group I want to join I get a message box asking me what application I want to open the link with. I want to change it from the current one and select Telegram as an app that I've installed from the Microsoft Store, but that doesn't appear on the list when you click browse because it's not a normally installed program in Windows. Is there a way to get access to apps installed through Microsoft Store in order to set them as default apps to open certain links/file extensions through Firefox?

Hello there,

It's probably a simple one line of code solution, but I don't find the answer or how to do it.

I started yesterday writing add-on code for Firefox using javascript. I'll try to explain what I want to accomplish here.

There is a feature with the browser where we can drag and drop the website URL to the desktop to create a shortcut file that will open the website at the URL address. This works fine, but it can be tiring manual work.

I'm trying to accomplish the same result, but with code so that when I download a file with the add-on its URL shortcut is also automatically saved.

I searched enough to see at least one other add-on that seem to be able to save a URL as file, but there's a few problem. One is that the file does not contain the thumbnail like the original URL created from the browser itself. Another is that the file size takes 10 to 100 times more storage space. Lastly, when I open it Windows display a warning message that needs to be answered to continue. That extra step gives a bad experience. I admit that I haven't looked at the code yet, but I suspect that it won't do the result that I want even if I understand how it works which I'll take a chance to do.

Overall, I would say that I found nothing like the default drag and drop option.

I'm afraid that if I ask if is there such feature the answer will be negative.

Any help is welcome. Thanks.

It is my understanding that in Private browsing mode, tabs aren't isolated from each other and all tabs share the same (in memory) cookie jar and thus, for instance, existing third-party cookies are possibly sent in the same private session.

Why multi-account-containers addon is not avaliable in PB when it can be beneficial?

Hi! I've been using Firefox the last 8 years, and so far I have not had any problems. I have latest version of Mac OS. I used to play Friv flash games at https://www.friv.com/, but it has not been updated for a long time, so I started playing at https://www.friv5online.com/, https://www.desura.com/ and https://www.y8games.center/. I don't remember exactly when it started, but definitely after the next update Mozilla and now I can not to play any game! When I go to the page with the game, there is a black background... See attach

Hi, I'm trying to find out what's causing this behavior. My firefox sometimes, specifically when opening a second tab (doesn't happen on a third, fourth, fifth, etc. tab) and pressing F (like starting to type Facebook), makes my entire screen to fade to black for 1 second, and then comes back. If I do type facebook, it shows "acebook", ignoring the F entirely. It doesn't seem like a crash, it seems a lot like a functionality of sorts that's acting up, because it doesn't go black just like that, it fades. And it always takes the same amount of time with that fade.

What's worse, it doesn't always happen. If it happens once I can replicate it and keep doing it, but as I use the browser and it stops doing it, I can't do it again. Until, well, it does.

This is the weirdest thing. How does firefox control my entire screen like that? What's it doing? What instruction on my keyboard is F sending to firefox?

I haven't found anything like this happening to anyone online.

Any help please?

im trying to install a 25 gb file zip and when it gets to 5,7 gb it stops now i've done a research and every one says about:config so when i go to see this i get pages not error, pages so i din't understand how to make it appear please help me

So I was on a theme spree trying to find something that fit my tastes better before deciding I would opt for the custom CSS Firefox route, however, I added Dolan's Dynamic theme (https://addons.mozilla.org/en-US/firefox/addon/dolans-dynamic-theme/) and when I tried testing it on other sites I came to realize it was not actually dynamic and decided to use a different theme. However, even after a complete browser refresh/clean-up, as well as a fresh installation of Firefox, my browser still reverts to the light / dynamic theme when I click out of the Add-Ons page. I will disable and remove all added themes and select the default and it will take effect on my browser, however when I ctrl+t or click new tab my browser reverts back to the light / dynamic theme.

Really upsetting seeing as I can't stand light themes and I prefer using Firefox for my web development work however now Firefox is sidelined for Chrome (which I cannot stand using). Any and all help or input will be appreciated and if I can provide anything else to help I will gladly do so.

I had stopped using Firefox due to the lack of being able to preview pictures or attachments in gmail. I started back to using it and see it still the same thing! A panel opens up asking me either to choose how to open it or top save it. Obviously if its a .jpg I want to preview it, then decide what I want to do with it. How do I fix this so I can just preview quickly?

Suddenly a week ago or so, Disqus comment boxes no longer appear. I reported it to a website that employs Disqus for commenting. They have been investigating for a couple of weeks with no response.

There was a question asked on this forum in 2013 that describes the Subject, but nothing since. Running on Window 10 Home.

This problem does not occur on my Windows 10 machine with Edge or Chrome browsers.

Nor does it occur on Ipad or Android browsers.

Thanks!

“Firefox.exe attempted to establish a connection relying on an unmatching security certificate to gitcdn.xyz. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one.”

Does anyone know what this is about? Thanks.

Carter

I'm not that tech savy. all I want to do is add print preview back to drop down menu, complete with sizing options, etc. many are unhappy it's gone as a default. can you tell me how to, simply, assume I'm an idiot, how to restore it?