Firefox Community Forum

My FF browser freezes, suddenly closes all tabs, expands fonts, etc etc All else in my system is normal. Should I just use the default MS Edge and be done with it?

Hello, using Windows 10 Version 22H2 (Build 19045.5965), Firefox 139.0.4, Thunderbird 139.0.2, I can drag multiple emails from Thunderbird but not drop them into Firefox (the stop symbol appears and does not let me finish the action). However, dragging and dropping single emails does work. Firefox does not understand the imap address but the drop is registered which is all that is relevant to me. Is this a bug/missing feature in Firefox or a problem with Thunderbird and Firefox on Windows? Or is there a way to do it by simply adjusting (preferrably very few) settings? Dragging and dropping multiple emails using Thunderbird and Firefox on Linux Mint works fine. Dragging and dropping multiple emails from the Windows Explorer to Firefox also works fine. In testing, the issue only arose using Thunderbird + Firefox, Chromium-based browsers also worked fine with Thunderbird. If this is the wrong forum to ask such a question because this should rather be in a bug tracker or something similar, please let me know. If this should be on the Thunderbird thread instead of Firefox, also let me know. Thank you for your help.

I can open pages but when I click on the subject it doesn't open. Tells error with net work connection, it's like this with email,YouTube and Gmail, twitter. Thank you.

so, basically, if i walk away from my computer for a few hours and firefox is open, I come back to the original window, plus a window for about every hour that i was away. all the new windows are just sitting on the homepage, but this only happens when a keyboard is connected as far as i can tell.

any keyboard by the way, i have now tried it with 12 different ones.(6 different manufacturers at least)

i have tried to refresh firefox, i even went so far as to do the "reinstall but keep my file" thing for windows 11, uninstalled and reinstalled firefox, deleted all the local files, cookies, etc, signing out of my account on the browser, malwarebytes said i didnt have any problems with my system.

I have even tried to figure out how to reset the http and https default to none in windows 11 to attempt to solve this.

the only thing that works so far is to not have a keyboard connected

any help would be great :)

When I copy a post in X from Firefox into a text file, it loses formatting, but when I copy the same post in X from Edge into the text file, it keeps formatting. Why?

I know, sounds stupid, but it is what it is. It happens rarely, only with Firefox on the secondary display from my laptop, via HDMI. It starts with some random few thin horizontal bars across the window itself, and soon, it turns off my display. It seems the bigger the window is, the more severe the issues. So full screen usually, it shuts it off and keeps it off. Not black screen, no signal style. I manage to get it out by Winkey+arrow. If i then put it back same issue. If i lower the width of it, it manages to stay coherent longer, but still resets the display with a quick black screen on page reload. The lower bounds on a 1920x1080 display resolution was 1515 pixels. At 1515 pixels, it works fine, once this is triggered, it's very repeatable on 60-70% of webpages. If i drag another window on top of Firefox, the monitor comes back up.

Before anyone asks: I have tried turning off hardware acceleration. I have tried putting firefox.exe to run on the integrated video card and on the dedicated 1060 Max Q videocard. I have cleared cache and etc.

This persists on a Windows session, across multiple Firefox restarts. A computer restart technically fixes it but i have no clue what triggers it. Laptop monitor works fine.

Hi,

I’m using the latest version of Firefox on Windows 11 (currently v126.0), and I’ve noticed a recurring issue: the browser freezes for a few seconds when I switch between tabs, especially if one of the tabs contains a media-heavy website (like YouTube or online editors).

The browser doesn’t crash, but becomes unresponsive for 5–10 seconds before catching up. Task Manager shows a CPU spike during the freeze. I’ve tried the following:

-Clearing cache -Disabling all extensions -Running in Troubleshoot Mode -Updating graphics drivers

None of these solved the issue.

Is this a known problem? Any suggestions on how to fix or further debug it?

Thanks in advance!

I've loved Firefox for years but can no longer use it because I have been unable to resolve this issue. All was well, an update was done, and bingo, I got this message. I don't know how to fix it. I removed Firefox from my desktop and re-installed. Same problem.

"The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem."

The comment sections for foxnews.com and other sites disappeared using Firefox but not when I switched to Chrome. This just happened 6-18-25. Before this date, it worked on Firefox.

For the past 2 days, Facebook won't load when I try to change my page to another (just switching between accounts). It acts like it is changing or loading, and then I just get nothing. I have done all of the things that are requested from clearing my cache, browsing data, restarting, etc. Nothing is working. I've attached a picture of my screen of I receive when I try to change pages - the big F. LOL Facebook on my phone works fine. I've tried also turning off my VPN and it doesn't load.

I've also had issues with my Xfinity email loading unless I turn off my VPN.

So what is going on?

Sending this using Safari because Firefox is totally messed up. Firefox 115.24.0esr (64-bit) OSX 10.13.6 High Sierra 2011 Mac Power Book (MPB) with 16 GB RAM. Verizon DSL line, download speed tests from 10-14 Gb/sec but Latency is always 400-900+ msec. No way to measure Jitter with speedtests that will run on my older system, or Bufferbloat now that DSLreports has gone dark.

I want a tool that will allow me to see all the attempts to connect, and packets/traffic, to see it its my old computer going bad, Firefox, the wireless or wired connection to the DSL modem/router, or the DLS modem/router itself, such as a problem with reaching the Domain Name Server (DNS) etc.

I can access the DSL modem/router in the browser, but there isn't much documentation. Its made by Actiontec but customized firmware for Verizon.

The problem persists whether I am using wifi or an Ethernet cable.

My wifes 2010 MBP computer with 8GB RAM using about 6.4GB, running High Sierra and Firefox 115.24.0 (esr) seems not to have the problem at all.

Firefox will show something in the lower left corner, "connecting to..." or "loading..." etc. It can stall with either status.

Search engines would be StartPage or DuckDuckgo. With DDgo, sometimes it just spins forever, but if I click on the URL bar, it drops down another line with the same URL and "--Visit" appended. Sometimes that will load, but seems random.

Some URLs / links open in a few seconds, some spin forever.

I first called Verizon Tech support on May22 about problems (see full exchange of repeated calls & new trouble tickets below). I think, IIRC, this happens to be shortly after I upgraded my Firefox version. They have admitted to PINGs not returning, packet loss, no excuse for the Latency.

I do have a lot of pages/tabs open; Activity Monitor says my memory use is about 14GB, but the Memory Pressure stays low in the green. I also run Thunderbird, TextEdit, maybe Adobe Reader and Excel. But even when I close everything else, the non-loading issue persists. When I shut down Firefox, the memory pressure can go into the red and take a very long time (so I always shut down all other apps first). A recent shutdown stalled & I ended up losing many open pages/tabs, but even the slimmed down load has the same problem.

I have shut off the AddOn NoScript, but the problem persists.

FILE: verizon DSL tech support WED 21MAY25 glacially slow web page connection

800-837-4966 AGENT DSL tech support

failing the PING reset my IP address still fails PING

trouble ticket MDHM03KR7A

2-3 working days for networking team to resolve

THUR 22MAY25 call back from networking guy. they raised the speed to 13.4 but latency still 28, he says should be 15 max. Asked him to optimize by reducing download speed. will call back later or tomorrow.

Got upgraded to windows 11. Very frequently when I try and open a tab with Firefox, I can't open it. It's running, but stuck minimized. I can see the little mini version of it when i mouse over the shortcut on my taskbar. I've followed instructions of people who have also had this problem. I've deleted and renamed xulstore. The only thing that ever solves the problem when it comes up (which is often) is trying to uninstall firefox and then refreshing it instead.

This is kind of untenable though because I'd really rather not reinstall my plugins every day and get logged out of everything. What should I do to make this problem go away forever without constantly having to take time and reset firefox