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  • Archived

Mcafee web advisor

I have Windows 11 and I can't get Mcafee Web Advisor added onto Firefox add-ons. When I download the Web Advisor from Mcafee website and I try to open the file I get a m… (read more)

I have Windows 11 and I can't get Mcafee Web Advisor added onto Firefox add-ons. When I download the Web Advisor from Mcafee website and I try to open the file I get a message that says the file is corrupt. I'm elderly and need simple instructions on how to get this added onto my Firefox.

Asked by secretaryinvestigations 1 year ago

Last reply by secretaryinvestigations 1 year ago

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Firefox does not play videos for francetvinfo.fr although other browsers do

I cannot play videos for francetvinfo.fr on Firefox on WIndows 10 although I can on other browsers and on Firefox app on my Android tablet … (read more)

I cannot play videos for francetvinfo.fr on Firefox on WIndows 10 although I can on other browsers and on Firefox app on my Android tablet

Asked by oconnormj137 1 year ago

Last reply by cor-el 1 year ago

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some youtube videos are not playing

Some videos on Youtube are loading endlessly, I know the problem is with Mozilla because others explorers play the same videos at once, without any problem. I've alread… (read more)

Some videos on Youtube are loading endlessly, I know the problem is with Mozilla because others explorers play the same videos at once, without any problem.

I've already cleaned the cookies and updated Mozilla to the last version as some might recommend it to do, however problem persists. Any idea of what could be the problem?

(I use Pocket tube from a while ago, but I am starting to think it might be that the problem even though this is a recent problem)

Asked by pokechristo 1 year ago

Last reply by cor-el 1 year ago

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recovery key

I have no idea what my recovery key is nor where it would be. I do not remeber my password since I am always on the same laptop. I have several issues with firefox for a … (read more)

I have no idea what my recovery key is nor where it would be. I do not remeber my password since I am always on the same laptop. I have several issues with firefox for a while now and need to either restore or remove and download new. I cn afford to lose many of my bookmarks

Asked by keath 1 year ago

Last reply by cor-el 1 year ago

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Firefox won't load SCORM modules

As a Teacher I load SCORM modules into Canvas. Up to last May they all worked just fine. School just started and I'm now finding my SCORM modules will not open with Fir… (read more)

As a Teacher I load SCORM modules into Canvas. Up to last May they all worked just fine. School just started and I'm now finding my SCORM modules will not open with Firefox. If I use Chrome they work just fine. I have refreshed Firefox and also gone into troubleshooting mode. They still won't load. They do load when played directly from my hard drive. I can't help that some security feature in a newer version of Firefox is blocking this.

Asked by Tom-Brox 1 year ago

Answered by Tom-Brox 1 year ago

  • Archived

Access Denied to Kroger.com. I was able to access it yesterday.

I accessed Kroger.com yesterday. Today it says: You don't have permission to access "http://www.kroger.com/weeklyad" on this server. Reference #18.440dde17.1661260145.3… (read more)

I accessed Kroger.com yesterday. Today it says: You don't have permission to access "http://www.kroger.com/weeklyad" on this server.

Reference #18.440dde17.1661260145.3dfa69c

What's happening? I'm not able to fix it.

Asked by 139Psalm 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Stop AltGr + F from opening Firefox

When I have Firefox open, even if I'm using another program, when I press AltGr + F Firefox opens. This prevents me from using open square brackets. How can I stop this f… (read more)

When I have Firefox open, even if I'm using another program, when I press AltGr + F Firefox opens. This prevents me from using open square brackets. How can I stop this from happening?

Using Windows 10.

Asked by Demagoh 1 year ago

Answered by Demagoh 1 year ago

  • Solved
  • Archived

fake "update available" for firefox

Every time I launch Firefox a message appears on the top right corner asking to update with the following text: "Update available Download the latest version of Firefox" … (read more)

Every time I launch Firefox a message appears on the top right corner asking to update with the following text: "Update available Download the latest version of Firefox"

I have never followed this message for I've suspected fake, but it keeps appearing, and every time more and more often along the day (at the beginning it was only once per launch). This keeps occurring in spite of updating to the latest Firefox update (103.0.2) through the "About Firefox" top left menu on my Mac.

Please advise how to get rid of this annoying message. Is this a potential hack or virus attack?

MacBook Pro 15", Late 2013 on Mac Os 10.15.7 "Catalina"

Asked by raul.films 1 year ago

Answered by cor-el 1 year ago

  • Archived

youtube doesn't play

Hi! For the past month or so, some youtube clips keeps on loading and do not play. When I switch to another video, it either plays or keeps loading again. Refreshing … (read more)

Hi!

For the past month or so, some youtube clips keeps on loading and do not play.

When I switch to another video, it either plays or keeps loading again. Refreshing the page doesn't help. Clearing data (cookies, site data, and cache) do not help either. The only solution is to close the window which I'd rather not have to do every time. There doesn't seem to be any rule to the types of clips that plays or doesn't. Any ideas?

I'm using windows 10. Firefox is the latest 103.0.2 (64-bit). Thank you!

Asked by avo 1 year ago

Last reply by avo 1 year ago

  • Archived

"Force Sync" not working

My bookmarks do not seem to be syncing between my computers. I have updated versions of Firefox on both computers, sync is turned on, the same account is logged in, and t… (read more)

My bookmarks do not seem to be syncing between my computers. I have updated versions of Firefox on both computers, sync is turned on, the same account is logged in, and the bookmarks option is selected on both computers. But when I force sync, there is a bookmark missing on one of the tabs. The most recent bookmark I've added. This has happened in the past and I had to manually add the bookmark.

Any suggestions?

Asked by jeremywknight 1 year ago

Last reply by jeremywknight 1 year ago

  • Archived

How do I enable "Never check for updates"? I can't find that choice. Mac

Wasted a whole bunch of time when Firefox decided to install an update (I had previously downloaded) automatically. I did not touch my machine. A dialog came up and befor… (read more)

Wasted a whole bunch of time when Firefox decided to install an update (I had previously downloaded) automatically. I did not touch my machine. A dialog came up and before I could read it and choose to cancel, the installation began. Took at least 16 minutes. I had checked "check for updates but let me choose to install", but it didn't give me a chance to decline. According to the web, the suggestion is choose "Never check for updates", but that choice is not there. I don't want ANY kind of auto update or auto install. Please don't suggest I program anything, thanks.

Asked by larryfj2 1 year ago

Last reply by TechHorse 1 year ago

  • Solved
  • Archived

Using Firefox with a VPN yields PR_END_OF_FILE_ERROR

Using Windows 11. I'm using a free Proton VPN. My Firefox version is 103.02. I want to be able to continue to use the VPN when using Firefox to check my gmail accounts. I… (read more)

Using Windows 11. I'm using a free Proton VPN. My Firefox version is 103.02. I want to be able to continue to use the VPN when using Firefox to check my gmail accounts. If I disconnect the VPN, Firefox lets me access my mail site without a problem. When I use the VPN connected, I'm getting a PR_END_OF_FILE_ERROR

Is there a way to keep the VPN on and connect with no error? Is there a Firefox setting I can change? I don't have proxy selected in Win 11 connections. Cache is cleared.

Asked by Lakshmi 1 year ago

Answered by cor-el 1 year ago

  • Archived

yahoo email issues

Yesterday for most of the day Yahoo mail was working fine. Last night I was able to pull up my emails, but all the controls were not working, Can't delete, arrow up or d… (read more)

Yesterday for most of the day Yahoo mail was working fine. Last night I was able to pull up my emails, but all the controls were not working, Can't delete, arrow up or down, settings won't come up. It's like all the tabs are not highlighted to click on. I haven't done any updates, nothing changed. It's not Yahoo, works fine in Chrome.

Asked by gjtspiep 1 year ago

Last reply by cggelwicks 1 year ago

  • Archived

when firefox will fix the translation with arabic

im tired of firefox alot of times i quit because of awful translation when i sign in to google account it suggest me my email to enter it for me but in the buttom of segu… (read more)

im tired of firefox alot of times i quit because of awful translation when i sign in to google account it suggest me my email to enter it for me but in the buttom of segustion it says from this website (in arabic) wtf email is a website

also i try to change langauage it says search for other lanuages i dont even see any seach buttom there are languages and i select from them and alot and alot more


if someone know when they will work on it please tell me when

Asked by gshinopy 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Fire fox flickers

When I go and open any website, a minute later Firefox flickers, it's been doing that for a month now. and I always get this too, a separate issue " This site is slowing … (read more)

When I go and open any website, a minute later Firefox flickers, it's been doing that for a month now. and I always get this too, a separate issue " This site is slowing down Firefox" yet it never says what site, and when Firefox is the only site open, it still does it.

Asked by crapjunkmail 1 year ago

Last reply by crapjunkmail 1 year ago

  • Solved
  • Archived

Metro PCS

So for the longest time I've had issues trying to load, "https://www.metrobyt-mobile.com" and all I get is: The page isn’t redirecting properly An error occurred during… (read more)

So for the longest time I've had issues trying to load, "https://www.metrobyt-mobile.com" and all I get is:

The page isn’t redirecting properly

An error occurred during a connection to www.metrobyt-mobile.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

Works fine is all other browser, but Firefox. Even on a brand new laptop I bought I tried to load Metro site through Desktop Firefox and it always comes back with this issue. I've tried disabling everything that is recommended on the forum, but nothing helps, but as I stated, "Brand New Laptop." Which has a clean install of Windows with a clean install of Firefox in Incognito, no sign in, no extension, and still this is the only site that refuses to load for me. I've tried friends and family members Desktop to Laptops as well and same error.

So either Mozilla Firefox has an issue on all Desktops or I am seriously mission something. If it was a software conflict or something a clean Windows install shouldn't have this issue, but it does. I'm putting this out there to Mozilla to look into as to find out if it's an issue on my side, their side, or Metro PCS's side. Funny enough it works fine on the Mozilla Firefox App. I can run the app through Bluestacks and that loads fine on my desktop through an android emulator. It just seems to be Firefox on the Desktop side.

If I click on the little (i) Icon in the address bar it says, "Connection Failure." Clicking on that, "You are not securely connected to this site." If I clear the cookies I get a secure connection, but the just loads blank, no text or anything.

Asked by wristan 1 year ago

Answered by wristan 1 year ago