Firefox Support Forum

Although I allowed google ads (shown in "Not Blocking Tracking Content" list), they are still blocked. Is there a way to fix this? This problem appears on two sites (https://www.agame.com/game/tropical-merge, https://www.games.gr/paixnidia/the-mergest-kingdom) only. Other sites work as they supposed to. ABP is disabled. If I turn Enhanced Protection off, I can see google ads, but I lose any progress I have in these games. Any help would be appreciated.

The last update made it look like all cookies were gone, except there are still there but the dates are wrong. 90%+ of them have their "last used" date set to "in 4,137 years" (see screenshot). Websites ask to accept cookies every time Firefox is restarted, which makes them basically useless. I have to use phone authentication each time I want to check gmail on my desktop because the site acts as if it had never seen me before.

Firefox's safe mode is the same. I ran the antivirus on the whole system and it found nothing. Windows clock works fine. Other Firefox functions seem to behave like normal. Other browsers are unaffected.

I filed a bug report and I'm thinking about trying the last extended support version to see if it still happens. I backed up the whole profile and I would like to keep all my data, including the cookies.

So, what can I do to try and get this fixed fast, and possibly keep my cookies, too? Thank you very much!

When I go to clear the cache, browsing history, cookies, etc. the only options we have are "Today", a few even smaller time periods (1, 2, 4 hours), or "Everything"! What's up with that? Every other browser offers at least the option of "past 7 days" or some other time period that goes further back than one day, without having to clear "Everything", don't others find this to be arbitrarily limited? I can't even delete cache from yesterday, much less a few days earlier...

Hi, I'm trying to clear my cache and site data (in order to update my gmail signature), and each time I clear selected sites - namely gmail which had hundreds of thousands of GB cached - it just comes back. After tyring this 4-5 times, Youtube started having hundred of thousands of GB cached too!! So now, despite managing data an clearing these repeatedly, there's more than when I started. I think I'm stuck in a loop somewhere, please help! thanks in advance

I'm using Firefox 99.0.1 on a Macbook Air Mac OS x 10.15

Sally

I am unable to sign up for a credit card. The application form does not come up. There is the possibility that it is being blocked, perhaps by a cookie, perhaps by a security feature in the Browser. How do I turn off whatever is blocking the form from popping up?

Lewis

As the subject says, I logged into my work gmail on my personal laptop, and since then my personal gmail (as well as every other gmail I used on this laptop BEFORE logging into my work one) is now under this Administrator, on all devices. I've contacted the IT department and they said they only had my work gmail under their system. More digging around and I found it to be a cookies issue, as Google Chrome (even after logging in and out of all my gmails personal and work) was absolutely fine and so was Microsoft edge.

No matter how many times I fresh install, clear cookies, or change settings in Firefox, my personal gmail is still locked under restricted mode. Linked below is proof that Google doesn't recognize my account under restriced mode, yet Youtube still says I'm being managed.

I would like my google accounts back, and if I have to wipe all my Firefox data and abandon it, I will. I just don't want to use another browser

Hi

Received following error when trying to load openai.com.

"The page isn’t redirecting properly

An error occurred during a connection to openai.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies."

This web page loads fine when connecting directly to server (using ctrl+shift+r).

Already cleared web cache, individual cookies for the web site, history-but error remains!

Thanks Ravi

Recently i've started having an issue where all of my browser history & cookies gets deleted when i close firefox. I know that is an existing setting but i have that turned off in all the places i can find. This has only started happening recently and the only thing that shows up in my history are my bookmarked tabs- like it shows each bookmarked tab as if i have gone and clicked each tab in my history and literally nothing else. I have been on my pc throughout the day and have searched many things yet upon closing all tabs & windows everything is deleted. I know this sounds like the opposite of an issue but i rely on my history a lot to help me go back to sites & helpful infomation.

FF seems to keep forgetting what I call "legitimate" cookies. For example:

• For websites I use daily without a login, like Accuweather, every few days I get their "Accept our cookies?" messages.
• For sites that allow an on-going login, I need to re-login frequently. Not daily, but certain not months later.
• I have a financial site that allows me to set only certain devices may be recognized. Today it said a device I use weekly or so is no longer recognized.

There is an old thread that may be relevant: https://support.mozilla.org/en-US/questions/1309877

But several issues: That thread is closed, even though this bug is still going. Also it only covers Windows and I could use help with Windows & iOS versions.

Could "Tracking Protection" level come into play? I had it set to Standard but noticed recently it was Strict. I think Firefox changed that, not me, but I can't be 100% positive. Meanwhile I changed it back to Standard but so far the issue remains.

Thank you,

Joe

A couple weeks ago I started getting the "We've detected a problem with your cookie settings." error message for gmail after restarting my computer and opening firefox. I can fix the problem and get into gmail by clearing all gmail related cookies, but the same problem occurs next time I restart, which means logging back into all my accounts. How can I stop this from recurring? I have cookies enabled and there's nothing in my settings I can find blocking gmail cookies.

i keep getting 17,179,869,184 GB of cookies exactly on different sites (google, intuit.com, youtube.com, and i think facebook.com) - this happens within 24 hours of clearing the cookies.

I’ve attached an image. I cleared the cookies and cache within the last 24 hours. I have been on both youtube and intuit today but not extensively.

I have ad blocker active on both youtube and intuit.

I tried disabling all add-ons and restarting firefox. That did not work. I tried restarting in troubleshooting mode, and that did not help. I am using Debian Linux.

Your browser does not appear to have cookies enabled. Cookies are required in order to access your eStatements. Please enable cookies in your browser settings and try again.

I checked cookies, and the URL has 22 cookies according to firefox.

Regardless of what I have tried i still have:

Cookies and Site Data Your stored cookies, site data, and cache are currently using 218 kB of disk space.

Iam using: History Firefox will Firefox will remember your browsing, download, form, and search history. Always use private browsing mode

Firefox is u to date I have restarted ....

Thank you for help - Nicolas

I keep getting this prompt: "It seems your browser is blocking 3rd party session cookies which are required for the Kaltura application. To resolve this issue, please update your settings to allow 3rd party cookies." I have tried so many things and nothing is working. I've had this happen before sometimes at the beginning of a semester; but I have been able to restore it in the past. Now, nothing I do works. Please help. Also, how can we prevent this from happening again? Kaltura is a well known website used by colleges and universities for teaching online classes and playing back video. Why do we have to constantly update the settings? And if so, why are they not working now? Please help. I need to teach my class. Thanks.

I manually delete cookies at the end of the day, and after the latest update it shows 13.0kb left after deleting. I have no exceptions or any other setting other than to delete ALL cookies. I can not find what this 13.0kb is and why is it still there after deletion? Windows 10.

I notice some problems with firefox since the latest update:

1. Right after the update I enabled the settings to empty the cookies each time FF is closed down ("Delete cookies and site data when Firefox is closed"). But, I ended not liking this feature since it constantly demanded me to remember my passcodes and became a headache, so I disabled it. But FF still continues deleting cookies each time, and seem to be stuck on deleting cookies.

I've been given various suggestions to go to resolve this, like reinstall, config, etc., uninstall apps, but nothing helps.

2. Another issue I have is FF with Facebook. Using Facebook in FF I can't backspace and I can't post any comment. If I try to post comments it simply moves the cursor down on the page but you can't post anything.

None of these issues continue in other browsers so it must be FF related.

3. FF seem to use enormous amount of memory and power usage, especially when multiple tabs are open (or even if tabs are not open it shows previous tabs in the Task Manager). I'm not a programmer or coder but a friend of mine who was a senior programmer in the banking industry told me it's possible for coders to solve this issue. If I understood him right (and I apologize if my wording is wrong), a solution would be to keep tabs in sleep state if they are open but not active on top so they don't keep running or updating data all the time. This of course would need consideration that sometimes people want to listen to videos or audio while using other tabs - but that would involve every single tab and can perhaps be provided as an option.

Many people like to keep multiple tabs open, yet still have good browsing performance. Maybe there can be a new project to offer better tab management to make them easily visible and accessible? Bookmarks are not that great because they disapper into a long stream of text without clarity what exactly they are until you open the page, and even then scrolling down and using bookmarks is not that great if you have many saved......

Hi Mozilla community,

The Developer Tools -> Storage -> Cookies pane shows cookies currently being stored by Firefox.

If I close my browser, these cookies are automatically deleted. However, if I follow the steps on [1], the cookies are still there, and don't get deleted. *Why?*

Thanks in advance!

Steps to reproduce:

- Start a new Firefox session
- Open Developer Tools -> Storage -> Cookies and see that the list is empty
- Go to youtube.com and click Accept All on the cookies popup
- Developer Tools -> Storage -> Cookies now shows a cookie from YouTube, as per the attached screenshot
- Go to Settings->Privacy & Security->Cookies and Site Data -> Clear Data -> Clear
- Go back to Developer Tools -> Storage -> Cookies and click on the refresh icon
- The YouTube cookie is still there
- However either of the following actions will correctly delete this cookie:

1) closing firefox (with Always Use Private Browsing Mode enabled) 2) manually deleting the cookie from the list in Developer Tools -> Storage -> Cookies

[1] https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

AFter my last update to firefox, randomly it will close and reopen but when it does im suddenly signed out of all my accounts. gmail, youtube, etc. I have cookies and special cookies saved, im not in private browsing, and when i close the window normally it saves all my sign ins. It never use to do this until recently.

Help?