Firefox Community Forum

I have Firefox running on 3 machines, only one of them is synced to my Firefox account, so that means that I am not running the same addons on all of them. I have Firefox running on Windows 10 and the two other are running on Windows 11. From time to time, I notice that Firefox is running slow and its unable to open normal websites like facebook, instagram, youtube, or any other website that I normally browse, and when I check the Task Manager I can notice one unusual exe running named "crashhelper.exe" which is located in the Firefox installation directory and its signed by Mozilla. Once I kill this task Firefox continues working as nothing happened. This is happening since the last update which was few weeks ago (if I remember correctly). What is this app doing and why it is making Firefox stop opening websites?

Windows 11. I have my taskbar behaviour set to ‘Automatically hide the Taskbar’ So usually the Taskbar is not displayed, but when I move my cursor to the bottom of the screen it reappears. With Firefox I cannot make the Taskbar reappear.

Is there a way to have Firefox start with all, or all but the first tab unloaded?

My Firefox starts with about 100 tabs open and many of these now have ads running which makes Firefox very slow. It seems to take ages and ages for all the tabs to load.

Maybe if all the tabs were unloaded when I start Firefox it would be quicker to get up and running??

I'm running Windows 11 on a desktop with an i5 CPU and 32 GB of RAM.

Any help much appreciated.

I know this probably sounds odd but I'm not imagining it. I like many people I live with many tabs open at once. Since the 143 update I come back to my computer the next morning and many of my tabs, specifically my gmail tab and many others will not work. (Oddly I've noticed some random tabs will still work, I have no idea why) I can close the tab and try to reopen gmail in a new tab and it just sits there trying to open but it will not. I've waited 20 minutes. Not until I close firefox and restore my last session will it again work properly. Is there a bug/glitch or is there some setting I need to adjust. I don't want to have to close my firefox everyday. Edge is not having this same issue, so I'm pretty sure it's not a problem with my specific machine. It's like Firefox just decides to quit when I go to bed. I know it sounds crazy.

So out of nowhere, I can't use the back button, or delete pages by clicking the 'x. I can't even click on the settings icon, or any icon on the menu bar. When I hover over any web page title, it shows a small window of it, but I can't get rid of it. I didn't change anything, so what's going on?

Hello, for quite some time I have been encountering an issue where the scaling of browser elements gets broken when I unplug my Mac from its dock/external display and then being using Firefox using the built in Retina display. This only impacts Firefox and renders Firefox completely useless until I quite Firefox and reopen it. It impacts all open Firefox windows. The attached screenshot explains it better.

Firefox 146.0 (aarch64) MacBook Pro 16-inch, 2023 macOS 15.5 (24F74)

Any ideas?

'I am running fiefox version 147.0.3 in MacOS version 26.2. Every second time I start the program firefox tries to take 15GB of memory. The process does not respond (as this is equivalent to more than the memory available plus the swap space). I have to kill the process and the second time the program has standar memory needs. How can I help developers?

Hi!

I've had issues with Firefox now for quite a while and they only seem to be getting worse. Performance is really bad, it's lagging while browsing, especially infuriating when typing as the letters come out at a stuttering pace. I've tried disabling extensions one by one, I've tried troubleshoot mode and experienced no major difference.

If I can't solve this soon enough I won't be able to keep using Firefox, as the experience is so frustrating. And it would be a shame since I've come to like it quite much.

Thanks!

Ever since I got 133.03 my Dell cpu freezes a lot. Over the last hour it froze 15 times. This is terrible reliability.

I hired Dell Tech Support and they checked my software and there were no issues. I have run advance Norton features and there are no problems. Therefore the issue is NOT with my 20 month Dell computer.

Firefox has always been reliable until late August. For four weeks it would freeze and lock up. by the end of Sept it was slightly better and then fine in November. Now it only freezes, put the mouse over the image and it freezes. Play with it for a while and it unlocks.

I am totally fed up with Firefox. I'll be starting my taxes soon and year end things and can't afford to have all these issues and rebooting to help eliminate the issue.

When is Firefox tech support going to help me? When is Firefox going to fix the issue? After Christmas I am looking into the Microsoft software......enough is enought!

Several weeks ago Firefox worked normally for me. I left for most of the day and when I got home Firefox no longer worked at all. Everything on my home page was gone and when I typed in websites - such as my e-mail program or Facebook, nothing ever came up. I'm not super browser savvy, but I opened the menu and under help was "trouble shooting mode". I didn't know what that was but figured nothing much more could go wrong with Firefox, so I chose that. I had to rebuild the websites I had in a row on the middle of the page. I didn't lose bookmarks, but everything else was different. So I left it that way.

Earlier today, Firefox wanted me to do another update. I thought maybe by agreeing to that, things might return to normal. Noooooooo. It's no better whatever. Now I don't know how to get out of troubleshooting mode to know if anything will work normally again.

I am seriously considering switching browsers, but I have a LOT of stuff bookmarked and that would be very intensive to build all those book marks in another browser.

Firefox has been my entire family's browser of choice for as long as I can remember. Which one am I supposed to use now that Firefox won't quit shoving bloatware and diminished performance at me? I'm also seeing articles stating that they plan on making it even worse with more AI. I'm supposed to let them steal my data and turn my browser into sludge with absolutely no benefit to myself? And they're asking me to donate to them on top of it???

Does anyone know of a viable Firefox alternative that isn't a chrome dupe?

I have been dealing with an issue in Firefox on Windows 11 for several weeks now hoping for a fix soon but it has not come yet. When I am browsing on eBay, it will lock up and I have to identify the thread in Task Manger and kill it (just the runaway thread, not the entire program). I can then continue of eBay for a short time before it happens again. This only happens on eBay while just browsing, not bidding/buying. Is anyone else having this issue?