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Custom Scrollbars

I have installed Custom Scrollbars by Wesley Branton which gives me wide vertical scrollbars with up/down arrows in Outlook email. This has started disappearing and rever… (read more)

I have installed Custom Scrollbars by Wesley Branton which gives me wide vertical scrollbars with up/down arrows in Outlook email. This has started disappearing and reverting to default narrow bars without arrows, maybe I am accidentally clicking somewhere in the reading pane? To get the wide bars back I have to delete the Add-on, close the computer, then re-install the Add-on. Can anyone advise what is going on here and how I can get the wider bars/arrows to stay permanently.

thanks in advance Barry

Wndows10 with Firefox

Asked by ballen21 2 months ago

Last reply by markwarner22 2 months ago

Updated Firefox isn't working for email for daily newspaper. There is a lot of distortion.

What can I do to have Firefox be compatible with my emails. When I open an email for the local newspaper, the news paper is distorted and enlarged 200% and asks me to si… (read more)

What can I do to have Firefox be compatible with my emails. When I open an email for the local newspaper, the news paper is distorted and enlarged 200% and asks me to sign in. Everything was fine until the most recent Firefox update.

I want to remove the recent update which results in Firefox and some of my email links to be incompatible. The newspaper link works on Safari but I do most of my activity on Firefox.

Also, the email link works fine on Google Chrome. But I hate Google Chrome and don't want to use it. I would prefer that the Firefox browser be compatible with sites such as my local newspaper.

Asked by Claudia MacLeod 2 months ago

Firefox Stops Working with JavaScript Links

Hi, The newest Firefox has an issue with properly parsing the javascript links in the ACS research journal articles. In these research articles, citations are clickable … (read more)

Hi,

The newest Firefox has an issue with properly parsing the javascript links in the ACS research journal articles. In these research articles, citations are clickable numbers in parenthesis. Clicking on them leads to a pop-up frame that gives detailed reference article information.

However, with the latest version of Firefox these citation links will only respond properly to the first click ever on the page. After you close the pop-up frame, any subsequent clicks on any of these links will have no response.

I attach an example article below. This bug has been repeated under Trouble Shoot Mode and I do not encounter the same issue with Chrome brower. https://pubs.acs.org/doi/10.1021/jacsau.2c00048

Asked by SSSea 2 months ago

Last reply by SSSea 2 months ago

Jumbled, superimposed, illegible and missing text

That's pretty much it. Not entire web pages but a few words up to an entire line of text rendered in such a way as to be illegible. Most frequently, it looks like letters… (read more)

That's pretty much it. Not entire web pages but a few words up to an entire line of text rendered in such a way as to be illegible. Most frequently, it looks like letters are superimposed with other letters. But also letters can be missing (e.g. baby becomes bab) or even occasionally rendered as what look like superscripts. Oddly, if I move the cursor over the bad text, it changes to what it should be. Or sometimes I have to select the text. Very rarely, nothing fixes it. This started with a system crash recently that required rebuilding a substantial chuck of hardware and a clean reinstall of Windows. A few days ago, I also did a clean reinstall of Firefox but the problem persists.

Asked by pjcamp 2 months ago

Can't google in my searchbar anymore

When I'm typing something in my searchbar which doesn't locate to a direct website. This error appears. It doesn't appear while googleing from the google website. I could… (read more)

When I'm typing something in my searchbar which doesn't locate to a direct website. This error appears. It doesn't appear while googleing from the google website. I couldn't find something like mysearchengine on the computer and this seemed to appear out of nowhere. I'm using firefox for half a year now. Do you got any ideas what's causing this and how to fix it?

Asked by NiCeDarox 2 months ago

Photos shows badly?

Hi! When i upload one of my photos the dark bakgrund looks awful (see attached photo) Edge diaplys it fine but i am a firefox user and have allways bean. Please help! … (read more)

Hi!

When i upload one of my photos the dark bakgrund looks awful (see attached photo)

Edge diaplys it fine but i am a firefox user and have allways bean.

Please help!

Asked by ToddeSwe 2 months ago

Last reply by ToddeSwe 2 months ago

MY YOUCARE SEARCH ENGINE SUDDELY DOESN'T WORK.

I HAVE USED THE YOUCARE SEARCH ENGINE FOR OVER A YEAR AND FOUND IT EXCELLENT, I'VE PROVIDED OVER 85 MEALS FOR ANIMALS IN SHELTERS, BUT YESTERDAY WHEN I WANTED TO DO A SEA… (read more)

I HAVE USED THE YOUCARE SEARCH ENGINE FOR OVER A YEAR AND FOUND IT EXCELLENT, I'VE PROVIDED OVER 85 MEALS FOR ANIMALS IN SHELTERS, BUT YESTERDAY WHEN I WANTED TO DO A SEARCH, NOTHING CAME UP, IT JUST SAID 'NO RESULTS FOUND' I TRIED SOME COMMON SITES, NEXT, ARGOS, ALDI, AND IT JUST SAID THE SAME THING.

                                                                                              COULD YOU PLEASE HELP PUT THIS RIGHT,
                                                                                                                                                                    MANY THANKS, JANET.

Asked by JANDY7 2 months ago

Last reply by Paul 2 months ago

firefox Tabs constantly crashing, crash reports included

Hi Reinstalled Win 10 pro on my i7 4th gen 16gb RAM 250 SSD copied firefox profile folder which brings back all my windows tabs bookmarks etc I now get tabs crashing c… (read more)

Hi

Reinstalled Win 10 pro on my i7 4th gen 16gb RAM 250 SSD copied firefox profile folder which brings back all my windows tabs bookmarks etc

I now get tabs crashing constantly

Before the reformat I used Norton 360 at mostley default settings for over 6 months with no problems,

tried turning things off in Norton

Norton 360 is reinstalled: browser extensions, password manager, norton homepage, norton safeweb, norton safesearch are all not installed Browser and browser data protection is on, VPN is off turned off auto protect and smartfirewall

use to use adblockplus and privacy badger firefox add ons with no problem these are now off

Ive refreshed startup and cleared startup cache

maybe when I copied the profile across it missed some files however I did zip the old profile folder and copied its a big file 690MB unzipped

crash reports

Crash ID: bp-8c10712c-d0a1-4794-a650-97fa20241120 Crash ID: bp-cfda1f88-afc4-4888-969e-01f080241120 Crash ID: bp-52c67cf0-5704-432a-bda9-017310241120 Crash ID: bp-41fe5c53-4786-4042-a25a-76f890241120 Crash ID: bp-9ac67edf-99fe-4422-ba95-3dea50241119

see included images of what looks corrupted addons and settings section in firefox settings

not sure what to do now

Asked by mark19601 2 months ago

Last reply by jonzn4SUSE 2 months ago

voice issue

i was learning digital marketing from udemy on your browser and two chapters voices are overlapping. Beacuse of that its getting difficult for me to understand a topic. … (read more)

i was learning digital marketing from udemy on your browser and two chapters voices are overlapping. Beacuse of that its getting difficult for me to understand a topic.

Asked by Ishan Goyal 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

  • Solved

Blurry font rendering

I just installed Firefox. What I noticed right away while using it was that fonts were very blurry/hard to read on all web pages, and even in firefox's menus and URL bar.… (read more)

I just installed Firefox. What I noticed right away while using it was that fonts were very blurry/hard to read on all web pages, and even in firefox's menus and URL bar.

I attached two pictures, one is a screenshot in Firefox, and the other is a screenshot in Brave. (All chromium web browsers I have tried don't have firefox's font problem)

Asked by Waseem 2 months ago

Answered by Waseem 2 months ago

repetitive antivirus request popups

A continuous stream of "antivirus" via tomp3.cc popups started appearing today on my Win 10 desktop. Although there is a "Dismiss" button, once pushed the popups return i… (read more)

A continuous stream of "antivirus" via tomp3.cc popups started appearing today on my Win 10 desktop. Although there is a "Dismiss" button, once pushed the popups return immediately. I have not changed any settings, added/deleted programs. My Firefox is up to date. I have run Windows security and my Bit Defender program with no detection(s) noted.

Asked by drvansteiner 2 months ago

Last reply by James 2 months ago

High GPU usage when watching Videos. (Youtube)

Recently found a problem of high GPU usage when watching videos. I have encounter this on other websites but YouTube is the most prevalent. Currently running is a NVIDIA … (read more)

Recently found a problem of high GPU usage when watching videos. I have encounter this on other websites but YouTube is the most prevalent. Currently running is a NVIDIA 4060ti and the percentages I am getting range from a low of 15 to the high of 28. Hoping to gather some information on the topic and would love some explanation. I have already tried with no extensions enabled but had no luck in stopping the issue. Version 132.0.2 (64-bit) on a Windows 10 desktop.

Asked by Aidan 2 months ago

Last reply by TyDraniu 2 months ago

How to Disable "Click" Sound Effect In Firefox and Thunderbird?

Firefox version 132.0.1 Thunderbird version 128.4.0esr O/S: PCLinuxOS Debian Edition (Debian 12 Bookworm) with KDE 5 I am getting a "Click" sound effect when I click Men… (read more)

Firefox version 132.0.1 Thunderbird version 128.4.0esr O/S: PCLinuxOS Debian Edition (Debian 12 Bookworm) with KDE 5

I am getting a "Click" sound effect when I click Menu Bar items in both Firefox and Thunderbird, Bookmarks in Firefox, Folders in Thunderbird and some other items in both. I can not find a way to turn it off. It does not happen in any other applications, including other web browsers that are forked from Firefox, so I think it is a Mozilla problem.

This is a relatively new installation that was set up copying settings from Firefox on Windows 10 using Firefox Sync. I did not copy anything from Windows Thunderbird because my email is IMAP which brings in everything from the server. I am not getting this clicking sound in Windows Firefox and Thunderbird.

I am GUESSING that the sound effect is due to an Accessibility setting that is buried somewhere, maybe in one of the text-based "about...." configuration files, but I don't know where to look. I have gone through the Linux KDE System Settings and the Settings in Firefox and Thunderbird several times trying to find it. I will note that I set up Firefox and Thunderbird in the same Linux distro on a laptop also using Firefox Sync and do not have this problem with the laptop. Can anyone tell me where to look to get rid of this irritating noise?

Thank You!

Asked by dmarshall1951 2 months ago

Last reply by dmarshall1951 2 months ago