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Pixilation of news channels and solcial media feed such as X, substack BBC and others

In playing videos from other feeds the video opens and within seconds the picture is pixilated although the sound is clear. Has been like this for about 5 days since your… (read more)

In playing videos from other feeds the video opens and within seconds the picture is pixilated although the sound is clear. Has been like this for about 5 days since your last release. Place the URL in Chrome and running the video shows NO pixilation. This is very frustrating.

I have attached various screen shots from different feeds

Asked by henry.wild 1 week ago

Videos on YouTube/Instagram

I've been using Firefox for the various iterations of Windows for many years and it's gone smoothly. Now, when I play a YouTube or Instagram video in Windows 11, the vide… (read more)

I've been using Firefox for the various iterations of Windows for many years and it's gone smoothly. Now, when I play a YouTube or Instagram video in Windows 11, the video often becomes just an image of pixelated multicolored squares. The sound continues to play normally. On YouTube, the video continues to play. On Instagram the video tends to freeze. I've attached a screenshot from an Instagram video.

I checked my external monitor and it's definitely the laptop, which is less than a year old. This only happens with videos and other browsing works as usual. I have no issue using Chrome, so it seems to be a Firefox thing. I tried clearing the cache and history. When that didn't work, I uninstalled Firefox completely and reinstalled it. Same issue. I've attached a screenshot from an Instagram video. Thanks for any advice you can offer.

Asked by woodswoman 1 week ago

Netflix and Peacock video has stopped working (but I can still hear the audio). Same issue on Chrome and Safari.

I decided to download Firefox and make it my default browser, so I downloaded it and followed some recommendations I found online for configuring security settings...but … (read more)

I decided to download Firefox and make it my default browser, so I downloaded it and followed some recommendations I found online for configuring security settings...but for the life of me I can't remember what those are.

Weeks later, I decide to watch Peacock, but the error message says I need to disable my ad blocker. I search for an ad blocker in the extensions but can't find one, so I start disabling other extensions like Facebook Container...but to now avail. I follow all the usual online steps--clearing my cache, restarting the application, restarting my computer, etc--but nothing works. I have the same error with Netflix, and switching to another browser yields the same result. So it must be something wrong with my system.

Can you help?

Asked by alexanderdominitz 1 week ago

Last reply by cor-el 1 week ago

Video Won't Play in Browser

This issue just appeared. Video will not play in Firefox. Windows10 PC, up to date with latest versions, as is Firefox. There is no error message or code. Just the spinni… (read more)

This issue just appeared. Video will not play in Firefox. Windows10 PC, up to date with latest versions, as is Firefox. There is no error message or code. Just the spinning wheel. I see other people are having the same issue but I haven't seen a solution. Any ideas or help appreciated.

Asked by janswers 1 week ago

Last reply by markwarner22 1 week ago

Youtube 8K60fps playback support Apple Silicon Mac

I cannot select 8K60fps Youtube playback on my M4 Mac mini, so please add support for this in the Firefox MacOS browser for Apple Silicon devices, or at least the latest … (read more)

I cannot select 8K60fps Youtube playback on my M4 Mac mini, so please add support for this in the Firefox MacOS browser for Apple Silicon devices, or at least the latest M4 series of chips.

Asked by Nikolai Stoykov 1 week ago

Last reply by markwarner22 1 week ago

The videos are displaying in a green scrambled mess.

I have noticed that just recently videos across all different websites are not displaying properly. The image part of the video is a green scrambled mess. The audio is fi… (read more)

I have noticed that just recently videos across all different websites are not displaying properly. The image part of the video is a green scrambled mess. The audio is fine, but the images are wrong. I am not having this issue on a different browser, and I'm not sure what I'm supposed to do. I don't know if changing any of the settings will help or if there's a bug in one of the updates.

Asked by Grace Jahnke 3 weeks ago

Last reply by jonzn4SUSE 1 week ago

Videos watched on Firefox pixelate and are unwatchable.

Whenever I try to watch a video, on any website, it pixelates so bad that it's just unwatchable. Do I have a setting wrong that could fix this? Watching the same video on… (read more)

Whenever I try to watch a video, on any website, it pixelates so bad that it's just unwatchable. Do I have a setting wrong that could fix this? Watching the same video on different browsers (edge, chrome) works fine. I've attached an image to show what I'm getting. Occasionally, it will work just fine but if I pause the video to come back to it, it goes back to this at some point.

I'm running on windows 11 and Firefox Version 134.0.2 (64-bit)

Asked by rad2_themax 1 week ago

Last reply by jonzn4SUSE 1 week ago

sound not working on facebook and some vidios don't play. This browser is blamed.

Why is this browser not working right. And I am getting no response from using this crap care centre you call help. Hello is anyone in there I guess you can't hear me. … (read more)

Why is this browser not working right. And I am getting no response from using this crap care centre you call help. Hello is anyone in there I guess you can't hear me.

Asked by peteryoung20 1 week ago

Video Flickering and Lag in Firefox

Hi everyone, About a month ago, I began experiencing issues with video playback. When I visit websites with videos (such as YouTube, news sites, etc), the videos often s… (read more)

Hi everyone,

About a month ago, I began experiencing issues with video playback. When I visit websites with videos (such as YouTube, news sites, etc), the videos often start flickering, as shown in the screenshot. This flickering is accompanied by significant lag, which only stops if I scroll away from the video or navigate off the page.

I’ve noticed that disabling hardware acceleration in Firefox fixes the flickering issue, but it introduces bad screen tearing, which is also annoying. I’d prefer to keep hardware acceleration enabled to avoid tearing, but the flickering and lag make it unusable in its current state.

Has anyone else encountered this issue? If so, are there any known fixes or settings I can adjust to resolve the flickering while keeping hardware acceleration enabled?

Here’s what I’ve tried so far:

Updated Firefox to the latest version.

Updated my graphics drivers.

Cleared cache and cookies.

Asked by Bree 1 week ago

Video player issues

Hi there! Ever since I believe two days ago, playing videos in the Firefox browser have been giving me issues. Videos often end up looking scrambled/glitchy. It starts of… (read more)

Hi there! Ever since I believe two days ago, playing videos in the Firefox browser have been giving me issues. Videos often end up looking scrambled/glitchy. It starts off mostly in green but sometimes turns multicolored, and the tab the video is in starts lagging or freezing. At first I thought it was a YouTube issue, but it's happening on other websites as well, even for animated gifs. I tested some videos in Edge, and so far I haven't had any glitchiness there yet.

I currently have Windows 11, and Firefox is up-to-date. I've attached screenshots from three different websites. Happy to provide other info if needed!

Asked by rocksugar 2 weeks ago

Firefox Not Playing Purchased YouTube Movies

Having an issue playing purchased movies from YouTube that have played before for a year on a new HP Envy Laptop. Google/YouTube support had me try to play the movies in … (read more)

Having an issue playing purchased movies from YouTube that have played before for a year on a new HP Envy Laptop. Google/YouTube support had me try to play the movies in Chrome (I use Firefox always) and they played. Google wouldn't provide any further assistance. This is laptop has Firefox as the Default Browser. I believe same settings as my previous laptop, also HP.

Firefox is up to date as well. Any ideas?

Asked by Lori Hughes 2 weeks ago