Showing questions tagged:

Unable to find the extension and install

Hi support and team, I am seeking for your help, I look for the extension "ShopBack" which help me to track the online purchases, cashback / rewards. However, I cannot se… (read more)

Hi support and team,

I am seeking for your help, I look for the extension "ShopBack" which help me to track the online purchases, cashback / rewards.

However, I cannot search and install after I have remove it for some troubleshoot.

Looking forward to hearing from you soon. Hope I can get it installed and continue to enjoy the benefit.

Regards, Kong

Open 2

error message

Why do I continue to receive a message from Firefox after creating a New Profile? Firefox This profile was last used with a newer version of this application. Please … (read more)

Why do I continue to receive a message from Firefox after creating a New Profile?

Firefox This profile was last used with a newer version of this application. Please create a new profile. OK

A new profile PERSONAL #2 was created following the Steps to Create a New Firefox Profile.

What did I do wrong? how to correct, so that I stop receiving the error message?

Open

How to Restore Single Click Search Engine Functionality

Recent builds have changed the way that the user can direct queries to the various search engines that can be added (i.e. eBay, Wikipedia, IMDB etc) - to a new configurat… (read more)

Recent builds have changed the way that the user can direct queries to the various search engines that can be added (i.e. eBay, Wikipedia, IMDB etc) - to a new configuration that is awkward and forces more clicks.

Here is the method that currently allows reverting to the previous approach :

in about:config

Set string "browser.search.widget.new: to false

... and to delay automatic deletion of engines set "browser.search.widget.removeAfterDaysUnused" to thousands

from this Reddit thread https://www.reddit.com/r/firefox/comments/1rftet4/comment/o7s1w69/

Posting this for increased visibility for folks encountering the issue and in the hopes that Mozilla will consider not degrading a well-performing interaction pattern

Open 2 39

why every time i open firefox is go stairght to signalqueryhub instead firefox

why every time i open Firefox is go straight to signalqueryhub instead firefox. And how i can make it like normal(open Firefox and straight to Firefox instead of signalqu… (read more)

why every time i open Firefox is go straight to signalqueryhub instead firefox. And how i can make it like normal(open Firefox and straight to Firefox instead of signalqueryhub).

Solved 1

Picture-in-Picture mode wont work

I am watching a movie and would like to use Picture-in-Picture mode so I can continue watching while working, thanks to its floating window feature. However, I can no lon… (read more)

I am watching a movie and would like to use Picture-in-Picture mode so I can continue watching while working, thanks to its floating window feature. However, I can no longer use it.

I have already tried clicking the Picture-in-Picture icon on the video, using the Ctrl + Shift + ] shortcut, and verifying that the feature is enabled under Settings > Tabs and Browsing > Media. Unfortunately, none of these methods worked.

I would appreciate it if you could help me resolve this issue as soon as possible. Aside from its extension support, Picture-in-Picture is one of the main reasons I chose Mozilla Firefox.

Thank you in advance for your assistance.

Open 7 2

Scrolling open vertical tabs with a mouse?

I am using Windows 11 on both my desktop and laptop. I began using vertical tabs a ways back. On my desktop I am able to scroll through the active vertical tabs with the … (read more)

I am using Windows 11 on both my desktop and laptop. I began using vertical tabs a ways back. On my desktop I am able to scroll through the active vertical tabs with the mouse. But, I am unable to scroll the vertical tabs on my laptop. I have compared the Firefox settings on both computers and have been unable to find any settings that are different which could be applicable.

Open

About a third of my bookmarks changed to random sites I recently visited.

Roughly one third of my bookmarks all changed to sites I have visited recently. They still have the same labels, but when I click on them, they just take me to some rando… (read more)

Roughly one third of my bookmarks all changed to sites I have visited recently. They still have the same labels, but when I click on them, they just take me to some random site I've visited recently.

Open 19

I cannot get into X (twitter)

I turn that off and still no Twitter and your system turns it back on again all by itself, your settings are doing what they want to do, not what I SAY to do. Now, I cann… (read more)

I turn that off and still no Twitter and your system turns it back on again all by itself, your settings are doing what they want to do, not what I SAY to do. Now, I cannot get into Twitter.

Open 2 1

my browser won't work properly since update 150 and 151

I open Firefox, my browser, then I type in the site I want to open. It opens fine, however, when I try to open another site I want to open nothing happens except a little… (read more)

I open Firefox, my browser, then I type in the site I want to open. It opens fine, however, when I try to open another site I want to open nothing happens except a little dot in front of the requested site keeps going back and forth, but nothing opens. I then have to close the browser, re-open the browser and key in the site I want. WHY? What am I doing wrong. Please keep in mind that I am not a computer savvy person and don't understand much about them. I do know however that Firefox used to work on my computer before update 150 and 151 were downloaded without a hitch. I have tried everything I could think of to fix the problem without success. I am beyond frustrated and need this fixed.

Open 1

Tab groups gone after saving and closing

I saved and closed a few tab groups about a month ago and now they're no where to be seen. Nothing is in the down arrow on the right and I don't see any groups searching … (read more)

I saved and closed a few tab groups about a month ago and now they're no where to be seen. Nothing is in the down arrow on the right and I don't see any groups searching through history. The text when I closed them said I could re-open them at any time. Where are they?

Open 58

Server Not Found Firefox can’t connect to the server at www.rebaid.com. What can you do about it? Try connecting on a different device. Check your modem or router. Disconnect and reconnect to Wi-Fi.

I am trying to be nice but it's should be going both ways . Server Not Found. Firefox can’t connect to the server at www.rebaid.com. AND YOU GIVING ME ADVICE: "Try c… (read more)

I am trying to be nice but it's should be going both ways . Server Not Found. Firefox can’t connect to the server at www.rebaid.com. AND YOU GIVING ME ADVICE: "Try connecting on a different device. Check your modem or router. Disconnect and reconnect to Wi-Fi." We both know that my router is not the problem nor my PC/device. It's you and you should harder to connect me with a page-site.

Solved 4 79