Firefox Community Forum

Hi,

I’m writing you as a very annoyed, frustrated and seriously pissed off user.

I’m a senior lecturer at De Montfort University, Leicester, and have been using Mozilla since 2020/21 on my university account, since I don’t want Google Chrome and Microsoft Edge is user-unfriendly shit. Now, my Mozilla account was registered via DMU (technically set up by the university’s ITMS) to run as my default browser, which opened automatically logged-in and ready to go each time I started the computer. This is how it has worked for the last four years and through many, many updates… until yesterday.

Since the last update on Monday, May 19th, all my access records, settings and bookmarks have been completely wiped off. In fact, it appears that my university-registered account has been wiped in its entirety. Strangely, Mozilla Firefox is still my default browser but only opens with a standard default window. More importantly, I was no longer able to log into my account, as if my account no longer exists… which also means that all my bookmarks and links to important websites within DMU and externally have all disappeared. It will take me at least 1 week (if I focus on nothing else) to find and restore them.

So, how was such a car crash of an update actually possible? Please note that ITMS at DMU is placing the blame and responsibility of this fuckup squarely on you. Furthermore, why was this update actually necessary? Mozilla Firefox was until yesterday a far superior browser in terms of user-friendliness and style compared to Google Chrome, Microsoft Edge or Apple Safari. Now it’s little more than a cheap, equally flawed Microsoft Edge copycat both in style and user-unfriendliness!

But even worse, I now find out that Mozilla like all those "revolutionary, democratizing" tech companies cannot even be bothered to be accessible for contact when in need for support. Anyway, I would like to know how your update could wipe out my account and all the bookmarks just like that, as if they never existed in the first place. And how do I get my my original settings back?

Very disappointing.

Regards,

Markus

Hello: Thanks for creating Firefox. This is my first question after more than a decade using it. I couldn't find proper information about this. This week Firefox started to show a tiny shopping cart icon over the task bar icon of Firefox (image attached). I don´t know what it's and I can't find the functionality that make that appear. So, How do I disable it? I use Firefox everywhere, and I don't like it, specially in my job's laptop as my boss can occasionally see it and it's obviously not work-related in my case. I use chatgpt to get answers and it points to a "Shopping Assistant" feature, but I don't find it. Is it related? The term is so common that I couldn't narrow down to my specific question (what is it and how to disable it)

I use windows 11 and 138.0.4 (64-bit)

Thanks in advance for help

Using my Outlook a/c in Firefox I have a problem with the slider bar RH side. It is far too thin in width for the mouse pointer to lock onto to slide it up/down. This is NOT the case in Goggle Chrome or MS Edge where it is much wider EVERYTIME & works well. Another example of buggy Firefox, NOT so with Chrome/Edge as 5 IT Depts have told me not to use Firefox for bug reasons. Anyone know how to fix this myself or how to contact Firefox to tell them to fix it.

Changed behavior of autofill is a small thing. A few weeks ago, I could enter the first few letters of a site and then down arrow to choose one from the list. Down arrow no longer works here.

A significantly bigger issue allowing a website to open a window or tab or popup. There used to be two buttons when this happens, allow and always allow. Always allow is no longer a choice. I have to click allow every single time I go to that web site. Since two of those sites are the enrollment and learning management systems where I work, I'm doing that 20 times a day. If disappearing the always allow button was a design decision, it was a bad one.

I set up a primary password, then closed out of everything to make sure it worked. When I reopened the browser, everything was still logged in. I was prompted to enter the primary password, but bypassed it by x-ing out.

How can I stop everything from staying logged in? I want the passwords saved, but not everyone on the computer to be able to use them without some sort of log-in (in the browser, due to how software is set up we all use the same user account on the computer).

Hi there,

I recently received notice of being a part of the one billionth data breach and I am officially sick of it. I love and use firefox and beta, but I know my privacy is not that protected. I was looking through reviews and found Waterfox which is supposed to be built on the firefox platform, but has better privacy protections. I downloaded it and all seemed right. I imported from Firefox. Then I tried to download it to my iphone and the only thing that came up was "Water Fox". I downloaded it and couldn't even get through opening it without crazy ads and it looking like some game app. It wanted my saved data from firefox to import. But, no way. Either this was pretending to be WaterFox and a scam, or WaterFox IS a scam. So, I'm hoping maybe someone here would know and would also know if I just made a huge mistake by installing this. If it were just an app pretending to be WaterFox, why wasn't there an actual waterfox app? That was the only one even close. And, the reviews said that WaterFox was students working with Firefox or something like that, but couldn't find anything about them in Firefox forums. Any info would be greatly appreciated. And, if I did just make a huge mistake, is there a way to fix it? I didn't sign in with the squirrely iphone app, but I did with the desktop. Eeeep.

Firefox blocks a web site citing out of date reference. I go to certificate manager to overide, but am told firefox determines site to be legitimate and therefore will not overide. I am totally frustrated and confused!

I logged into my Firefox Sync account last week on a newly re-imaged computer. My old computer is listed under "Connected Services" and for the first few days, when I selected "Sync" from the top right menu, the subsequent menu included the name of the the old computer and the list of tabs. That list of tabs is no longer listed and I haven't been able to find a way to access it. Attached is an image of the menu where the list of tabs was previously listed. Any suggestions are appreciated.

My laptop (a Lenovo Ideapad220s) did an automatic Windows 11 update (I believe it was the 2H24 update). After that Firefox (version 133, 64 bit) would only open with the message "Gah. Your tab just crashed". Nothing I tried has worked, not any of the remedies found in support pages. I somehow did a Firefox software update and it shows as a separate icon and has not migrated any of the passwords and bookmarks I had in the software version that keeps crashing (my default browser). Trying to get access to the encrypted passwords to the many sites I've got with Firefox I opened the browser in troubleshooting mode. In this mode I have access to all the passwords saved over time, and the browser seems to work fine.

Any suggestions on what I need to fix or if this is related to the Windows update? I'd like not to have to go through the two-step process to use the browser.

Thanks!

Currently the the firefox nightly study, Carrot Potential Exposures (Nightly Test), has no description. (It says to be determined) I was wondering what this study does becouse I cant seem to find information on it. I think it was added in the last nightly update but maybe not; i may just have not noticed it.

keep getting blocked on websites that used to work.

www.uhc.retiree.accounts.com

Get response from https:cashnow An error occurred during a connection to cashnow.com. PR_CONNECT_RESET_ERROR

There is an Ad Blocker AVG that I can not get rid of. Frank

Does the Relay extension only work on Firefox or can it be added to other browsers? It seems like a useful tool, but I don't want to be locked into a single browser.

I'm not sure I have the right topic as I didn't see what I will try to say. The problem is when I send an email (googlemail), I cannot insert a photo/picture in the email. The only thing I can do is attach which I do but want it inserted too. This only started happening about 2 weeks ago. It is now to the point where I have to use another browser to get it to work as it should. Any ideas why?

Just recently, the Bookmarks sidebar quit appearing automatically when I opened Firefox. In each new window, it can be selected manually.

I posted this thread under "Privacy and Security" because other threads on the Internet (some quite old) say this issue can be fixed by changing the Browsing history settings. I tried that, but got a strange result: the Bookmarks sidebar did appear automatically, but the webpage I was on would not display any images embedded in the page. And then I wondered: why must I eliminate Browsing History just to automatically display my bookmarks?

Any help would be deeply appreciated.