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Sophos Home antivirus is reporting lockdown(ransomeware) alerts from Firefox

Hi, I have Firefox, OneNote and Synology Drive installed on my computer. Now since the latest update of Firefox, I have been getting ransomware lockdown detections with F… (read more)

Hi, I have Firefox, OneNote and Synology Drive installed on my computer. Now since the latest update of Firefox, I have been getting ransomware lockdown detections with Firefox being flagged. I have looked through the Application event logs and it appears that Firefox is trying to adding OneNote and Synology Drive to the startup folder. Why is Firefox trying to write a Link file to the Startup folder? Here is the log concerning the OneNote app. Thank you.

Mitigation Lockdown Policy LockdownAutorun Timestamp 2024-02-20T22:17:07

Platform 10.0.19045/x64 v1391 af_21 PID 18656 Enabled 007D1E3C1DBFB004 Silent 0020040000000000 Application C:\Program Files\Mozilla Firefox\firefox.exe Created 2024-02-20T15:45:09 Modified 2024-02-20T15:45:13 Description Firefox 123

Operation WriteFile Path C:\Users\Arneg0\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Send to OneNote.lnk

Code Injection 00450000-00451000 4KB [12612]

Dropped Files 1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\safebrowsing-updating\google4\goog-phish-proto-1.vlpset

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\F0C3AB56A47F1D43335F64620FA75A883EA51041

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\safebrowsing-updating\google4\goog-phish-proto.metadata

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\safebrowsing-updating\google4\goog-malware-proto-1.vlpset

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\safebrowsing-updating\google4\goog-malware-proto.metadata

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\safebrowsing-updating\google4\goog-unwanted-proto-1.vlpset

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\safebrowsing-updating\google4\goog-unwanted-proto.metadata

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\safebrowsing-updating\google4\goog-badbinurl-proto-1.vlpset

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\safebrowsing-updating\google4\goog-badbinurl-proto.metadata

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Roaming\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\prefs-1.js

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\E4A4FC8B84F9DBE40C3AC31A0FD7DD0C05E1A2D8

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\1D610A75A1AA41D937495016246900C148FFF100

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\B26870E8C357A979BC7996D36BB65882A1A931F6

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\B875CB119C902063C1F1BEA0923E10E7582A601E

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\5ED962925E9EB81A8D6CF5DD3B4D8E1062A3269C

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\16B454A024E2998A1A5179AECD9D4FAFC35DA5F0

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]
       Read by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Roaming\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\storage\default\https+++www.twitch.tv\ls\data.sqlite-journal

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Roaming\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\storage\default\https+++www.twitch.tv\ls\usage-journal

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Roaming\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\storage\default\https+++www.twitch.tv\ls\usage

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\A09CEBA797670F9F322381632DA8B160F2516145

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\90FDD16FEC2000F8A1638D97EE308DC95C81F92E

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\2CA398E11CC09B7375DA57208EFD3BD5BA904D46

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\BB3FDA56C845381CA42D5535991068839482CC73

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\DFE66C4D7022795B214F054C6489A4960D8635D2

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Roaming\Microsoft\Windows\Recent\CustomDestinations\LWQ6ATYVPICL41BX0E15.temp

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]
       Read by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Roaming\Microsoft\Windows\Recent\CustomDestinations\6824f4a902c78fbd.customDestinations-ms~RF1395580.TMP

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\7B78609CCAC2A95BFB50E4412A1CD4381822F341

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\30D08DA2677C986EEFF06436ED0E1D62D4704BC8

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\76063E3CB6F34C5778F3F17716B3F02763AE69A4

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\53BE287F70ECC0DADE19CF4044AC17F5450342CA

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\EDAA3CAACD09458C19D836A97B151EB0FEC2E240

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\92E4DAC44A4A41203044433578B1DA2607D4ABD3

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\162113EFD4A1D10ECF2E34EB3C3A79838C48A6A3

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\7678EADF141B0695384E70583BC45C046885DB03

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\4B03778870D38C04133C992D94C498A4D8333240

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\65C5E8C0E0CFAD30BA2751E8B93870A60D5C458E

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Roaming\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\sessionstore-backups\recovery.jsonlz4.tmp

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]
       Read by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\8F558043B6E703B023F3EE16A400ADD300732AB0

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\028813CD189F0915003E31741A3385D0840B87F9

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\C9D138E1A2A2720D09F802FCB41691CA12FB13C0

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\3ACFC24ACC057B04A94A1D2437C9188FB79D7A74

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\2A27A420C3B671498AD9D51EDC787CCC833C5DF4

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\0A077FC4D3EB170EEDE2B82BB1C5C2E874EE5684

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\657EDFAB2534BE4952BE847A29CC490C7F485A1E

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\324F546D1CFD31451DFFA89094CCB09A0EBF3E0C

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\829EC95947AC7C0668D89F076B8D52BD9BEFC257

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\CF78C58F3F07D2811AD45F09DAD6CD127726172B

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\B6DF3D96BC3C34C62E3381523C1FEBAF53B75726

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\789FC910E8613BB8B153A483F53D8F454E9F754E

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\6D3F7679DE669FE907C25AA217A170EFCB990316

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\497E43835EDC32C90C3A71406002856DEB0401E8

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\877E31BC2662B8A30FB4D07C97557FE67FDC83AF

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\63A71C5B8107B520D731D707F82E06868F9AB76C

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\11CA6CD047F198930B97BE77142920BEC9A1B5DE

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\C86E275D99B7A4CA2F45EFF77F872CB15641417A

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\index.tmp

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\BB8051E73E4A3BC9B341560F568DBFFD67C9B944

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\F6EDC23F4517262DFA8483168066C851639759D2

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\23EF2854D2CDBFFF4A0FF333628BBBBDE6E5E2DB

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\840569D6AB4082A21E907E0FE8609C7BDDC5705A

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

1 C:\Users\Arneg0\AppData\Local\Mozilla\Firefox\Profiles\lpygdt4d.default-release-1668786949531\cache2\entries\1C207E4A3435CFDFBE69145CCA477FCEE1043E3F

    Dropped by C:\Program Files\Mozilla Firefox\firefox.exe [18656]

Asked by Aaron 4 hours ago

Last reply by cor-el 25 minutes ago

Losing faith in mozilla updates breaking the functionality of adblockers and other plugins

You can't roll out an update when Basos is on an all out ad war with adblocker and make non-backwards incompatible changes. this is ridiculous. I have lost all faith in… (read more)

You can't roll out an update when Basos is on an all out ad war with adblocker and make non-backwards incompatible changes. this is ridiculous.

I have lost all faith in updating the browser and will continue to stay on my current version since it took me a considerable amount of time to get my adblockers working again.

Asked by Dennis Merrell 2 hours ago

Last reply by cor-el 31 minutes ago

It appears I have "Silk Privacy Pass" in firefox and I never put it there - I can't remove it

I've discovered it has something to do with Amazon. I didn't know I had it until I just migrated to Windows 10 and a new firefox update occurred. Even then, my only cl… (read more)

I've discovered it has something to do with Amazon.

I didn't know I had it until I just migrated to Windows 10 and a new firefox update occurred.

Even then, my only clue is a little orange "triangle" that shows up at the top line of the 'hamburger' menu at the top right on the screen. When I clicked on it, I got a message saying "Silk Privacy Pass wants to update".

I went to my installed extensions/themes screen and there is nothing about a silk extension or add-on.

It also showed up when I looked in the startup configuration and it showed it was loading during startup there. I disabled it. But today I just got the orange triangle again an hour ago wanting me to let it update.

I want it gone!! Especially when it showed up on my system without my asking or knowingly agreeing to it.


FWIW, I also ran Agent Ransack (search utility) on the drives and "Silk" does not come up as a file name for an app, DLL or any other file.

Asked by Owen McDonald 1 day ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

Firefox not printing frame contents within webpage

Running Windows 10 and Firefox 102.9.0esr 64-bit. I seem to have affected the print facility so that the contents of a frame within a webpage do not print. The frame cont… (read more)

Running Windows 10 and Firefox 102.9.0esr 64-bit. I seem to have affected the print facility so that the contents of a frame within a webpage do not print. The frame contents do show on the preview screen but then disappear when the Print button is pressed and they are not printed. The rest of the webpage is printed OK. Typically this happens to the 'Sellers Description' on an Ebay item. I have upgraded to Firefox 115.7.0esr but this has not fixed the problem. The print works fine on another machine running Windows 10 and Firefox 91.6.0esr 64-bit. Is there a way to get the full print back? Regards, LRB

Asked by lyn.bennett6 2 days ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

Firefox and hibernation plain text vulnerability

Hi, I use windows hibernate a lot. One vulnerability of hibernate is that the contents of RAM get written to the hard drive in unencrypted form in a file called hiberfi… (read more)

Hi, I use windows hibernate a lot. One vulnerability of hibernate is that the contents of RAM get written to the hard drive in unencrypted form in a file called hiberfil.sys. This means that any encryption keys in RAM used to access encypted files will be written to hiberfil.sys and can be extracted if a malicious party has physical access to the drive.

Thus, the question:

Does Firefox store encryption keys, passwords, or log in details in RAM at any time while in use?

Thanks.

Asked by Ciaopescao 7 hours ago

Last reply by cor-el 2 hours ago

Videos Not Playing Since Update Firefox Release 122.0.1

Since the new update for some reason, videos on some websites are no longer loading as they used to. The big sites like YouTube and Netflix are fine though others are giv… (read more)

Since the new update for some reason, videos on some websites are no longer loading as they used to. The big sites like YouTube and Netflix are fine though others are giving error codes.

(Error Code: 102630) is a common one, even after going through the guides online to get it working nothing works.

The other thing I've noticed is: Error code: SSL_ERROR_RX_RECORD_TOO_LONG This also comes up on some web players. Same again, nothing works trying to fix it.

Something changed during update 122.0.1 ?? Any Help or Ideas would be great. :)

Asked by Fox1001 6 days ago

Last reply by cor-el 2 hours ago

PR_CONNECT_RESET_ERROR

It's not a website breakage since I can use Edge. Since the last update Xcel Energy cannot be accessed with Firefox because of a PR_CONNECT_RESET_ERROR. An error occurr… (read more)

It's not a website breakage since I can use Edge. Since the last update Xcel Energy cannot be accessed with Firefox because of a PR_CONNECT_RESET_ERROR.

An error occurred during a connection to myaccount.xcelenergy.com. PR_CONNECT_RESET_ERROR

Asked by jjr9999 9 hours ago

Last reply by cor-el 3 hours ago

Imported bookmarks not being displayed

I exported bookmarks to an HTML file from Firefox on a Win10 computer. Copied the file over to a new Win11 computer and then imported the bookmarks to a new installation … (read more)

I exported bookmarks to an HTML file from Firefox on a Win10 computer. Copied the file over to a new Win11 computer and then imported the bookmarks to a new installation of Firefox.

The bookmarks show up in the "library" that displays when I click on "manage bookmarks" but they do not appear in the toolbar at the top of the page. I don't see any way to get them to show up.

Can you tell me what I need to do? Thanks.

Asked by martinvalley 8 hours ago

Last reply by jscher2000 - Support Volunteer 5 hours ago

2.1gb of Ram used by Firefox

Firefox uses 2.1gb of RAM with 6 tabs opened which is far more than it ussualy does and it sometimes just jumps to 2.5gb. ((Fore the Image) My task manager is in german s… (read more)

Firefox uses 2.1gb of RAM with 6 tabs opened which is far more than it ussualy does and it sometimes just jumps to 2.5gb. ((Fore the Image) My task manager is in german so Arbeitsspeicher=RAM)

Asked by Kiro 8 hours ago

Last reply by zeroknight 8 hours ago

Disable "Open Firefox every time you restart your computer" opt-in prompt

Starting with Firefox version 120, you can set Firefox to automatically launch whenever you start or restart your Windows computer. https://support.mozilla.org/en-US/kb/o… (read more)

Starting with Firefox version 120, you can set Firefox to automatically launch whenever you start or restart your Windows computer. https://support.mozilla.org/en-US/kb/open-firefox-automatically-when-you-start-computer

The browser shows opt-in prompt for the user to easily setup this behavior. However, I do not want to do this.

When I click "No thanks", the prompt goes away, but couple days later, it returns. I guess that an update resets the prompt status.

Is there a way to permanently disable this opt-in prompt without allowing Firefox to start automatically with the computer?

Asked by Raaraa 14 hours ago

Last reply by zeroknight 8 hours ago

How to debug FF startup, not using the profiler? After reboot, FF always takes 14 minutes to start the first time.

I run the latest Firefox (v122.0.1) on Windows 11. Since last week, FF takes 14 minutes to start the first time after a boot. :-( Usually FF starts in ~3 seconds. … (read more)

I run the latest Firefox (v122.0.1) on Windows 11.

Since last week, FF takes 14 minutes to start the first time after a boot. :-( Usually FF starts in ~3 seconds.

I reboot the laptop. I wait a minute. I start FF. Nothing happens for 14 minutes. Finally the browser window suddenly appear and everything is working normally. I exit FF (no remaining firefox.exe processes are running). I start FF again. Now it starts immediately as usual. :-) But: I reboot and start FF. Again, it takes 14 minutes to start. This is reproduceable every time.

I haven't tried to *solve* this by refreshing FF or simillar. Right now I'm more interested in debugging this and finding out what is wrong.

I found https://profiler.firefox.com/docs/#/./guide-startup-shutdown which states how to automatically start the profiler at startup.

12:40 I boot the computer, login and wait a minute. 12:43 I start CMD.EXE and run:

 cd c:\Program Files\Mozilla Firefox
 set MOZ_PROFILER_STARTUP=1
 set MOZ_PROFILER_STARTUP_ENTRIES=20000000
 set MOZ_PROFILER_STARTUP_INTERVAL=100

12:44 I run:

 firefox.exe

No GUI appear. (it won't appear until 14 minutes later) I open the Task Manager and see one (1) firefox.exe process, taking 0% cpu. (pid 17668) 12:48 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:50 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:52 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:54 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:56 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:58 The browser GUI finally appear. Everything is now normal. It is showing one (1) tab with my start-page (google) just as it should. (my Task Manager now show 12 FF processes running, with various options) 12:59 I click the icon to stop the profiling.

I open the profile. [Profile Info] says:

 Recording started: Sat 17 Feb 2024 12:58
 Recording length: 1m12s 

So my profiling data don't show what happens between 12:44 to 12:58 :-(

Just for the sake of it, I'm attaching a pic of the first 10 seconds of the profile (at 12:58).

PS: Between 12:44 and 12:58 no FF window exists at all. Alt+Tab show no FF and in Task Manager I can't do any "Window" management, it is greyed out. I.e. no FF window exists for this process.

Question 1) What should I do to debug what happens between 12:44 and 12:58?

Question 2) How can it be that it takes 14 minutes to start FF from scratch (boot) while it starts quickly (~3 seconds) if it has been started once? I mean, all firefox.exe processes are gone when I exit FF, so starting FF again should be like starting from scratch, but apparently something is different.

Question 3) Is it normal that a FF, with only one tab (https://google.com/), run 12 processes in Task Manager?

Asked by elofu17 6 days ago

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after a session is"lost", how can it be restored through backup or other folders such as Json?

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