Firefox Support Forum

More and more websites are alerting me that they are not fully compatible with Firefox and that I should instead use Chrome, Safari or Microsoft Edge. Recent examples are Allstate Insurance and Hewlett-Packard, not exactly insignificant players in the business world.

Here's what Allstate had across their page when I was attempting to log in:

"You may not be able to use certain My Account features on your current browser. For the best experience, consider using the latest versions of Chrome, Safari or Microsoft Edge."

There have been other websites with similar messaging about Firefox. The issue seems to be growing. Is there a fix coming from Firefox or are we going to continue to lose compatibility?

Hi!

I've reinstalled Windows and Mozilla crashes every time I started it. More often itoccures when YouTube page is open.

Please, look at my crash reports: bp-26b3d072-bfb3-414d-ace6-bc3220221130 bp-eba0db1c-ce82-4dd1-90fb-b04ee0221130 bp-e4338b69-3e42-41d0-b2b1-9cb4e0221130 bp-1d681c76-87e1-49ac-8f94-843b60221130 bp-e299e985-0355-4fd0-866f-e39330221130

New update lost all previous settings. went to About:profiles and selected launch profile in new brawser which recovered all old settings. When i closed firefox and then reopened firefox all recovered profile was gone. How can I save old profile selected in new update?

I have been using Firefox ver. 65.0 for yeas and i'm very happy with it. Except certain sites require me to update, such as Chase.com. I have read about some users saying that they were not happy after updating and wanted to switch back to their old version. 1. how would i be able to switch back to my current version if I find I don't like the most current version? 2. Will the user interface be much different for the current version and is there a way I could just view the current user interface before downloading/installing? 3. After switching to the current version, will my settings, auto loading tabs(for email,etc), pocket list of saved articles and other settings be transferred? Since I have never asked a question before, I have no idea where your response will be found. So i have included my email just in case it is not obvious where to find your response. [email removed from public] thank you very much for any help!!!

hi. i have no sound in mozilla. this started yesterday. tabs are not muted. sound on laptop is up. and i get sound in microsoft edge. if i use youtube no sound. if i copy url to edge perfect sound.

its not just yt. mozilla wont give any sound. video plays fine. yt is not muted. i have checked evrerything.

i am contactable at [email removed from public] on the left hand side of url there is a button with 2 small horizontal lines with a clear small circle on end of each line. in this it has options of permissions to block audio and video. i have both allowed. i have a couple of addons installed extensions i mean. abp its an ad blocker. i wonder about this. but this has been installed for a long time.

thanks Tadhg.

I have using firefox for quite some time. recently my audio just quit. I listen to multiple NPR stations and Pandora. they won't work. window shows they are playing, mute button not available in tab however.

I tried it in chrome and it works fine. any ideas?

Thanks, Dale

Youtube videos start and 5 seconds later a second instance starts causing everything to play simultaneously only 5 seconds apart. I have to go to Edge to watch the video and it's fine there. But, I love Firefox.

I've noticed there seems to be some kind of issue with Youtube. I had jumped into the site today same as usual, and found that there were times when it was not playing properly. I couldn't shut off annotations, for example, and then there were times when the browser would say that the page was slowing down Firefox (often taking up to 60% of memory in my task manager, which should not be possible). Other times I couldn't pause a video. or if I closed the vdeo out, it would still briefly play audio from it in the background. I tried clearing the cache and later my temp files in my laptop and checked other sites to see if similar issues occur. None of them seem to be affected by this. I even shut down the computer and retarted it while putting it on the charger during startup to clear any bugs via power cycle and this is still happening on and off. Anyone have a clue what's going on?

Hi,

as an admin I administer O365 web-sites/consoles in Firefox. I have two accounts in Firefox: my normal account, and my admin account which has far greater rights. The problem I am having is since I have enabled the option "Allow Windows single sign-on for Microsoft, work, and school accounts" (https://support.mozilla.org/en-US/kb/windows-sso?as=u&utm_source=inproduct), I always have to confirm two times that I want my admin account to login to for example: https://admin.exchange.microsoft.com/#/ Is there a way to tell FF that I want only the admin account to logon to the specified link so I don't have to select the account every time?

Thanks

FF 102.3.0esr (64-bit) says 'You are currently on the update channel' but doesn't update. I see 102.5.0 is available. Originally said policies managed by organization. Enterprises Policies. I Deleted [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox]. Enterprises Policies now gone, but message hasn't changed nor can I update.

Je souhaitera que FIREFOX s'ouvre automatiquement en plein écran sans avoir à utilise un raccourci clavier. J'ai cherché dans les paramètre (general/accueil/recherche/vie privée/synchro...) sans trouver. Merci pour votre aide.

The Browser is gone completly basicly. I opened a "few" Tabs and then it suddenly crashed with my PC. Now My PC is getting old so Crashes aren't new but after the Restart of the PC Firefox just didn't work, it would Open but that's where it ends i can't access anything it doesn't react to any inputs, it's black screen can't even see my bookmarks it doesn't open last opende sites or anything altough i can Input somehting in the Hot bar but it won't react to it and just try to google it but that won't work as well. I installed a second version of Firefox now but for example my passwords.. not all of those were saved somewhere else. So if someone knows a fix for that or to just get them another way through files along side my bookmarks that would be very helpfull. thankss

If I open multiple browser windows, each one moves about 1/4 inch to the right of the previous browser window. So if for example I opened 12 new browser windows, the 12th one would end up about 3 inches to the right of the first one. This is most annoying. How do I get each new browser window to open in precisely the same place as the previous browser window already open?

Any help would be much appreciated.

Sometimes when I play video on a Web Player, the camera turns on automatically, This happens on websites like Youtube, Prime or any other web player based page. I have tried updating Firefox, and re-installing camera application, but notthing works.

I am currently having problems with my Firefox browser. For example often if I type something into the google search box at the right of the address bar and hit return nothing happens until I go down and select Bing instead of the google setting. Also in hotmail (I am on a desktop) if I go to reply, the original is now ether twice. This does not happen if I use Google browser. But I prefer Firefox as I have used it for years.

My concern is if I delete Firefox and reinstall it, I may lose some of the settings or bookmarks that I have set over the years.

Any suggestions? Please simple as i am old and not computer savvy.

Your help would be so appreciated. I am currently on Firefox 107.0 (64 bit)

Thanks, Anthony

YouTube videos not working with Firefox since recent updates. Videos start to load but don't don't complete. Firefox is the only browser with this issue. Have tried three other browsers without issue.