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Unable to log onto Vanguard Account

I am unable to log onto investor.vanguard.com using Firefox. It has worked fine until last week. I confirmed the username/password are correct (they work fine on my pho… (read more)

I am unable to log onto investor.vanguard.com using Firefox. It has worked fine until last week. I confirmed the username/password are correct (they work fine on my phone app and using the Microsoft browser). I contacted Vanguard and they said they have not had any reported issues on the website.

When I click on the LOGON icon, a blue halo appears around the icon, but I cannot complete the logon. All other icons on the home page work properly on Firefox, but the LOGON does not. Deleting cookies did not help.

Are other Firefox users experiencing this on Vanguard, and if so, is there a fix?

Asked by K_E_BETSCH 1 week ago

Answered by FredMcD 1 week ago

  • Solved

Multiple Sites Blocked with "SEC_ERROR_REVOKED_CERTIFICATE", but work fine with Google Chrome

In the last few days, I started having multiple web sites blocked with "SEC_ERROR_REVOKED_CERTIFICATE". They work fine with Google Chrome and Microsoft Edge, and I trust… (read more)

In the last few days, I started having multiple web sites blocked with "SEC_ERROR_REVOKED_CERTIFICATE". They work fine with Google Chrome and Microsoft Edge, and I trust them. One example is http://www.wumb.org, a public radio station. I found nothing in Firefox Help to bypass this security flag and go to the page.

If there is a work-around, please make it show up when searching for SEC_ERROR_REVOKED_CERTIFICATE in Firefox Help. If there is no work-around, please add one. Otherwise, Firefox, my favorite browser, will quickly get a bad reputation.

Thanks,

Eliot Mayer Belmont, MA, USA

Asked by Eliot Mayer 17 hours ago

Answered by jscher2000 12 hours ago

  • Solved

All Searches Default to URL box

I want searches to stay in a search engines home page and not go automatically into address box. When I search for anything by writing in the search box on the Google ho… (read more)

I want searches to stay in a search engines home page and not go automatically into address box. When I search for anything by writing in the search box on the Google home page search or even Duck Duck Go, the inserted text goes immediately into the address bar. I have tried FF in Safe Mode, I have no studies going, using version of FF 94.0.2 and only have 5 extensions (Last Pass, Bitdefender, BreezeClick, Adobe Acrobat and Malwarebytes.) Thank you

Asked by RichS 9 hours ago

Answered by cor-el 7 hours ago

  • Solved

Directed to "Unplug or Eject Hardware"

Tell me please how to "unplug or eject hardware" in Firefox. I have gotten a Verbatim External Slimline CD Writer that directs me to find this option in the Windows task… (read more)

Tell me please how to "unplug or eject hardware" in Firefox. I have gotten a Verbatim External Slimline CD Writer that directs me to find this option in the Windows taskbar. But I use Firefox as my browser and don't know where to execute this on the Firefox taskbar.

Asked by danwpatt 2 days ago

Answered by jscher2000 2 days ago

  • Solved

Having to clear the Firefox cache multiple times

I am having to clear the Firefox cache multiple times on UPS tracking page in order to get it to work. I can track one package, but if I try another, the page says: We ar… (read more)

I am having to clear the Firefox cache multiple times on UPS tracking page in order to get it to work. I can track one package, but if I try another, the page says: We are unable to complete your tracking request at this time. Please try again later." This response will not change until I clear the data and cache and start over. Having to try and troubleshoot web pages is time consuming and annoying. If it is a trusted site, why can it not just work?

This is a recent issue - none of the other browsers I use are having this problem, but I really don't want to start using multiple browsers just to get through my day. Any suggestions on how to fix this?

Asked by giafonem 13 hours ago

Answered by giafonem 11 hours ago

  • Solved

In my browser is a pic of an ugly man. When you click on him it says Browser is under remote control (reason:De

That ugly man in the browser won't let me enter websites or pages within the website ,like sweepstakes entries on Cabela's website for example. My numbers are [phone numb… (read more)

That ugly man in the browser won't let me enter websites or pages within the website ,like sweepstakes entries on Cabela's website for example. My numbers are [phone number]. Michael Lodsin When I open Firefox, there are 3 or 4 blue screens pop up to make excutible orders to my computer, I always click them off. but they we not always there. Is someone using my computer from afar, or worse tracking my keystrokes or monitoring me ?

Asked by nocowfarm2001 1 day ago

Answered by FredMcD 1 day ago

  • Solved

Firefox won't run Cox Contour

When I attempt to run Cox Contour I am presented with "Your system isn't compatible with Contour." However, I am running the latest Windows 10 Pro and Firefox 94.0.2. Con… (read more)

When I attempt to run Cox Contour I am presented with "Your system isn't compatible with Contour." However, I am running the latest Windows 10 Pro and Firefox 94.0.2. Contour runs fine under MS Edge and Google Chrome. I have already spoken to Cox, rebooted both Firefox and my PC, and verified that both Edge & Chrome can run Contour. Contour ran fine with Firefox two days ago, and I MUCH prefer Firefox to either Edge or Chrome.

Please advise.

Asked by Hwedhlor 1 day ago

Answered by Hwedhlor 11 hours ago

  • Solved

PDF files all changed to "Type of File" Firefox HTML Document (.pdf) which i DID NOT WANT!! I need to change them back to the REGULAR adobe pdf files. I have followed several instructions on here but they have NOT restored my files to the original .pdf

There are several requests similar to mine, mostly about Windows 7 (i have windows 10). I made sure the "general settings" within Adobe were set to use Acrobat as defaul… (read more)

There are several requests similar to mine, mostly about Windows 7 (i have windows 10). I made sure the "general settings" within Adobe were set to use Acrobat as default, and i set firefox options (as near as i could tell) to save my pdf's with Adobe acrobat also. However, ALL my files - both already saved and new pdf's - now are listed as filetype "Firefox HTML.pdf" and all have the html icon. For my husband's business, we have to fill out state forms in pdf and forward copies to them and to clients. My clients are frustrated and confused that they cannot recognize the pdf's i sent by the original icons, and some don't seem to understand how to open the "html" files i send them (most of our clients probably use other browsers: when they showed up as straight adobe files this was never a problem) I need to fix BOTH my stored pdf forms AND new fillable forms from the state as filename.pdf with the adobe icon. PLEASE!!

Asked by trinj 1 day ago

Answered by trinj 1 day ago

  • Solved

Firefox slow to load tabs; additional login problems

Windows 10 desktop user, Firefox says that it's up to date. Background information: After running normally for most of yesterday, my computer entered sleep mode while I w… (read more)

Windows 10 desktop user, Firefox says that it's up to date.

Background information: After running normally for most of yesterday, my computer entered sleep mode while I was having dinner and then had some sort of trouble coming out of it, forcing it to restart entirely. Only Firefox and Discord were open at the time the computer entered sleep mode.

Upon restarting Firefox, however, I noticed that my tabs were loading unusually slowly even after they had allegedly finished - switching between tabs often results in white screens with the circle in the middle of them for several seconds, and there is noticeable lag when attempting to open links or type in the search bar, among other things. This problem has persisted after restarting as well as shutting the computer down entirely before rebooting it.

Troubleshoot Mode made no noticeable difference, nor did clearing the cookies and cache afterwards. However, in my subsequent attempts to relog into several sites afterwards, I was unable to do so for both Google (via Youtube; the saved email fills properly but it will not proceed to where you'd normally enter the password) and, ironically, the mozilla/firefox websites itself, which claims I do not have cookies enabled.

(Which means that, embarrassingly, I've had to use Edge just to login here and ask this question...)

All the other websites that I've tried to login to have worked, though, so I'm not sure what's going on.

Can anyone help me?

Asked by fangren3000 2 days ago

Answered by FredMcD 1 day ago

  • Solved

Netflix

Hi I am receiving an error in Netflix saying that my Firefox is not up to date. When i check my version I am informed that it is the latest version 94.0.2 (64-bit) Netfl… (read more)

Hi I am receiving an error in Netflix saying that my Firefox is not up to date. When i check my version I am

informed that it is the latest version 94.0.2 (64-bit) Netflix works in other browsers but, Firefox is my

preferred browser.

I have tried refreshing and reinstalling without success.

Your help would be appreciated.

...

Cheers

Ross

Asked by rossbutler3 1 day ago

Answered by jscher2000 1 day ago

  • Solved

uninstalled firefox due to error message that didn't go away with restart

Opening up firefox last week am a message saying something was wrong/couldn't proceed (I don't remember the exact text). I tried to delete the message, but it just came b… (read more)

Opening up firefox last week am a message saying something was wrong/couldn't proceed (I don't remember the exact text). I tried to delete the message, but it just came back every time blocking opening firefox. I tried to restart it, but the same blocking message reappeared. I then uninstalled it and all my files disappeared, of course. I've today reinstalled it, but no history, etc.. How can I get my original web files back? Do you have a 30 day grace period where any file can be restored like the one Microsoft has? Can I get my webfiles back at all? Please help. tmr W10 64bit

Asked by torrasmussen 1 day ago

Answered by jscher2000 1 day ago

  • Solved

I cannot find where a folder is located

I cannot find a folder in Bookmarks. When I edit a bookmark I see the folder it in. It is actually a sub folder. I know it is a sub folder of another folder but I dont kn… (read more)

I cannot find a folder in Bookmarks. When I edit a bookmark I see the folder it in. It is actually a sub folder. I know it is a sub folder of another folder but I dont know what the parent folder is. I want to keep related bookmarks together. I can navigate to one web page in the sub folder from memory so I can see the folder it is in but have no way of determining the parent folder.

Asked by bygeorgejr 1 day ago

Answered by jscher2000 1 day ago

  • Solved

Can not access my bank.

The following message keeps occurring "Access Denied You don't have permission to access "http://www.ally.com/" on this server. Reference #18.14766268.1638375709.21216fc… (read more)

The following message keeps occurring "Access Denied You don't have permission to access "http://www.ally.com/" on this server. Reference #18.14766268.1638375709.21216fcb "

No problem on other browsers

Asked by gabefox48 2 days ago

Answered by jscher2000 2 days ago

  • Solved

New pages don't load correctly

When I open a new page on a site and the new page includes an ability to comment at the end of the article, Firefox automatically opens at that point. How do I stop this … (read more)

When I open a new page on a site and the new page includes an ability to comment at the end of the article, Firefox automatically opens at that point. How do I stop this happening? I want the page to open at the top, please - as it always used to.

Asked by Scotch 2 days ago

Answered by FredMcD 2 days ago

  • Solved

Speed dial

I just had to disable my speed dial FVsomething and Eversync because I found out that it was spyware! Firefox tried to tell me this and disabled it but I put it back, and… (read more)

I just had to disable my speed dial FVsomething and Eversync because I found out that it was spyware! Firefox tried to tell me this and disabled it but I put it back, and then my husband checked it out and found out about the spyware on it. I'm bereft. I've used that speed dial for years and it's been such a big help for me. I had over 100 dial all set up.

So my question is, what speed dial can I use in Firefox? Everything I checked out isn't monitored so what do I do?

Help!

Asked by joyce.greer2 1 week ago

Answered by cor-el 1 week ago

  • Solved

Any reCAPTCHA crashes firefox tab

I have tried everything and cannot manage to load any webpage that prompts a reCAPTCHA. The tab immediately crashes. 1- I've tried several webpages. They all work well u… (read more)

I have tried everything and cannot manage to load any webpage that prompts a reCAPTCHA. The tab immediately crashes.

1- I've tried several webpages. They all work well until a reCAPTCHA pops up, the tab crashes and creates a dump file 2- I tried uninstalling Firefox, including erasing profiles and all Mozilla folders then reinstalling, and selecting refresh. It sill happens. No addons or extensions, and HW acceleration on and off 3- The problems goes away if I run Firefox on Troubleshooting Mode

Version is 94.0.2 (64 bit) running on Windows 10 21H1 on an i7 1165G7

Am I missing something? Is there a way to do a cleaner install?

Thanks for the help!

Asked by AMGLOK 3 days ago

Answered by AMGLOK 2 days ago

  • Solved

Add-on development - ajaxStop

Hi, I developed a simple Add-on, based on jQuery. Unfortzunately, it seems "ajaxStop()" does consistently not work as expected (at all). Any tips on what to consider to g… (read more)

Hi, I developed a simple Add-on, based on jQuery. Unfortzunately, it seems "ajaxStop()" does consistently not work as expected (at all). Any tips on what to consider to get ajaxStop to succesfully trigger my registered eventhandlers? Thanks

PS off topic: the "developer" area of Mozilla is quite painful to handle and reach. I'm always pushed/forwarded back over here. Also the sophisticated 2way-auth seems a bit overkill for posting on a forum .

Asked by chRIS 4 days ago

Answered by FredMcD 4 days ago