Firefox Community Forum

I recently had to have my harddisk replaced as it had become corrupted. The technician did not reload Firefox or Thunderbird. I hope this can be done as a restore so that I find my bookmarked and favourite websites and my e-mails

After having created a couple of tab groups with some of the numerous tabs that were already open in my browser (Firefox, of course) and then closing and reopening the browser shortly after, no tabs at all reopened even though this is my normal setting for Firefox: open all previous tabs when opening firefox. This setting had always worked before - as it does now with the new tabs. However, all my previous tabs as well as the freshly created groups have vanished. Do you have an explanation and ideally a way of recovering the tabs - or the groups at least? Thank you very much. Kind regards, Kerstin

I just installed Firefox on a new PC build and Twitch will load but just gets a spinning circle instead of playing the stream. The streams play fine on other browsers but i can't figure out why its lagging so bad/not working on Firefox. I did some digging and tried resetting cache and cookies and switched of recommended settings but nothing seems to work.

Hello, I am transferring to a new device but my device is not syncing and just loading even when I tried to close and open Firefox. I've tried to also log this in via support but to no avail. Appreciate any help on this. Thank you!

Hi, just tried to access Firefox via an existing PC desktop short cut and it said "The item "firefox.exe that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly. Do you want to delete this shortcut?" Not sure why it's suddenly done this.Should I delete the app via "Add remove" and re-install.

Hallo zusammen,

ich kann meinen Firefox nicht mehr aufrufen, weil er wohl nicht kompatibel mit 133 ist. Es wird empfohlen zu deinstallieren und neu zu installieren. Aber dann sind meine Favoriten, Lesezeichen und Passwörter weg. Ich kann sie nicht sichern, weil ich keinen Zugriff auf die alte Version habe. Wie löse ich das Problem?

Viele Grüße Annette

Hello everyone,

I can no longer access my Firefox because it is probably not compatible with 133 (see screenshot). It is recommended to uninstall and reinstall. But then my favorites, bookmarks and passwords are gone. I can't save them because I don't have access to the old version. How do I solve the problem?

Best regards Annette