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FF never visits sites although other browsers do

To Whom, I am an enthusiastic user of Firefox (89.0 64 bit) under Windows 10 Pro 20H2. Yesterday, I installed Microsoft Visual Studio 2019 (Community edition) on my PC an… (read more)

To Whom,

I am an enthusiastic user of Firefox (89.0 64 bit) under Windows 10 Pro 20H2.

Yesterday, I installed Microsoft Visual Studio 2019 (Community edition) on my PC and FF stopped working. At subsequent startup, FF showed a "New Tab" -- blank -- instead of my Homepage. "New Tab" never changes.

I switched to the Microsoft "Edge" browser, which allowed me to import my "Bookmarks" (created in FF), and offered me a working link to Mozilla Help. "Edge" works fine in every respect.

Mozilla "Support" steered me to an article about changing what was displayed on the "New Tab" -- "Change your New Tab page content" -- but the "Personalize" button wasn't anywhere to be found, so it didn't help me.

And the "Settings" item was where it should be on the hamburger menu, but picking the item just returned to the "New Tab"

By picking from a list of recent links dropped-down from the address box in FF, I was able to put an assortment of candidate links into the address box, but not to "Visit" any of them. The Tab stayed stubbornly "New". It seemed to me that most things were as expected up to that point. But a browser that won't navigate is a sad thing.

I'm doing OK with "Edge" + my bookmarks, but I am anxious to get back to FF. What should I do?

Sincerely,

Al Bondiga

Asked by jlewontin 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Netflix no longer supported [SOLVED]

Hi! Netflix used to work great in Firefox on my Mac OS X 10.11.6 macbook. Now I've been getting an error message saying "Looks like your browser is no longer supported" w… (read more)

Hi! Netflix used to work great in Firefox on my Mac OS X 10.11.6 macbook. Now I've been getting an error message saying "Looks like your browser is no longer supported" when trying to play video on Netflix and it won't play. I noticed that it self-updated a couple times over the last few days but these updates did not solve the problem. I'm hoping that this problem can be fixed so that I can keep watching Netflix on Firefox, as I find Chrome and other browsers are very slow and laggy compared to Firefox. Thanks :)

Asked by teagankelk 2 weeks ago

Answered by Seburo 2 weeks ago

  • Solved

Google Maps search function not working only in Firefox.

Every time I ry to use the search function in Google Maps I get, "Server Error, Please try again Later". I have been getting this for a week or more now. I have reset th… (read more)

Every time I ry to use the search function in Google Maps I get, "Server Error, Please try again Later". I have been getting this for a week or more now.

I have reset the computer, cleared the cache...is there something in the setting I need to change?

It works in MS Edge.

Firefox 88.0.1 (64-bit) Win Pro 10.0.19042

Asked by Erikk 4 weeks ago

Answered by cor-el 4 weeks ago

  • Solved

google.com page...can't type in search

With the latest release of FF, when I load the google.com page and try to type in the search box, FF moves my cursor to the FF address box. How can make this stop? !!!!!… (read more)

With the latest release of FF, when I load the google.com page and try to type in the search box, FF moves my cursor to the FF address box. How can make this stop? !!!!! I have the same problem with Chrome and I hate it. To make matters worse, when FF has moved my cursor (without my permission!!!!) into the address box and I type a question, FF tells me it's a BAD URL !!!!!!

Asked by newmarket2 2 weeks ago

Answered by Franz_von_Suppe 2 weeks ago

  • Solved

aliexpress

again the shopping cart in aliexpress does not work. there are no addons. in pinterest, and after a while, the computer hangs up. опять корзина в алиэкспресс не работает.… (read more)

again the shopping cart in aliexpress does not work. there are no addons. in pinterest, and after a while, the computer hangs up.

опять корзина в алиэкспресс не работает. никаких дополнений нет. в pinterest и вовсе через некоторое время намертво вешает комп.

Asked by yur1x_rc 6 months ago

Answered by jonzn4SUSE 5 months ago

  • Solved

Auto website loading

In version 89, if you put a web address in a google search it shoots up to the top, showing you a list of what you have already looked at with that letter/letters. The pr… (read more)

In version 89, if you put a web address in a google search it shoots up to the top, showing you a list of what you have already looked at with that letter/letters. The problem here is that, like with everyone else, I get spam and phishing. To check if it is a real one or not, I usually put the address in a google search first which then shows if it is a possible real one or not. I tried this with a phishing email I got. I put in the address "therightcontact.org" into what I though was the google search bar and instead of displaying the google search, it instantly put it up the top and started loading the page. This could be disastrous for many computers if it automatically loads the page instead of a google search. I just tried and if you start typing any address in a google search, it shoots up to the address bar and starts putting addresses of websites that you have bookmarked or visited. If you wanted to see something for a train for example, it will ALWAYS show the websites you have up the top first. So basically you can not do any google search without it taking you to the list of the latest websites you have visited. My son is trying to search pages for his homework, but it keeps loading the same webpage every time he does a search. Is there a way to turn this off as it is very annoying not being able to do a simple search?

Asked by nuggles58 2 weeks ago

Answered by Franz_von_Suppe 2 weeks ago

  • Solved

Cursor appears in elements of the web page

Hi, a few days ago, the cursor began to appear in the elements of a web page and it is a bit annoying, has it happened to someone? I already updated and reinstalled but i… (read more)

Hi, a few days ago, the cursor began to appear in the elements of a web page and it is a bit annoying, has it happened to someone? I already updated and reinstalled but it was not solved.

Thank you!

Asked by Richard 2 weeks ago

Answered by Richard 2 weeks ago

  • Solved

Get rid of annoying pop up

Every time I search something on a certain website I get a pop up that says: "This page is asking you to confirm that you want to leave — information you’ve entered may n… (read more)

Every time I search something on a certain website I get a pop up that says: "This page is asking you to confirm that you want to leave — information you’ve entered may not be saved." This has only started happening since Firefox updated and it's very annoying. I use the website for work so I don't want to stop every ten minutes to click leave page.

Asked by hellokimmiee 2 weeks ago

Answered by jscher2000 2 weeks ago

  • Solved

Incorrect presentation of icons in an online crossword page

I use the following crossword site: https://thenewdaily.com.au/puzzles/quiz-crossword/ When I open it with Firefox, including the latest version, the "Help" icons are rep… (read more)

I use the following crossword site:

https://thenewdaily.com.au/puzzles/quiz-crossword/

When I open it with Firefox, including the latest version, the "Help" icons are replaced by mathematical symbols. If I use Microsoft Edge, the Help icons are there.

Any feedback will be appreciated.

Cheers, "Sunbury Bob"

Asked by Robert Hill 2 weeks ago

Answered by jscher2000 2 weeks ago

  • Solved

Since updating to version 89 several common websites cannot be viewed properly

Firefox updated to version 89 last night and since then I cannot properly view certain websites I use regularly such as BBC news and Vimeo (have uploaded pic to show). I … (read more)

Firefox updated to version 89 last night and since then I cannot properly view certain websites I use regularly such as BBC news and Vimeo (have uploaded pic to show). I have restarted computer, and turned off hardware acceleration and cleared cache and cookies - these don't help. If I start in safe mode it's all fine - I've disabled any extensions and themes and tried again but the problem is still there. All was fine before the update. Not sure what to do next.

Asked by admin421 3 weeks ago

Answered by admin421 3 weeks ago

  • Solved

Some websites are refusing to let me log in

Hello there, So, my issue is that some websites, only on Firefox, are logging me out as soon as I enter my mail + PW. Those are the right ones for sure, and I tried in Tr… (read more)

Hello there,

So, my issue is that some websites, only on Firefox, are logging me out as soon as I enter my mail + PW.

Those are the right ones for sure, and I tried in Troubleshoot mode to see if the issue persists, and it does.

Hence my request here, did someone encounter the same problem and managed to fix it? If you have any idea about what's worth trying, I'm all ears.

Asked by magmaster69 3 weeks ago

Answered by Seburo 3 weeks ago

  • Solved

We are sorry, but you do not have access to Google Maps. Please contact your Organization Administrator for access.

I have used/accessed Google Maps for years - so many I can't remember and now today I get this message We are sorry, but you do not have access to Google Maps. Please con… (read more)

I have used/accessed Google Maps for years - so many I can't remember and now today I get this message

We are sorry, but you do not have access to Google Maps. Please contact your Organization Administrator for access.

Is this a FireFox muck up or what?

Asked by Bill 2 months ago

Answered by jscher2000 2 months ago

  • Solved

Can't use Firefox to access my bank account

For the first time after 10 years, I can no longer access my PNC bank account using Firefox V84.0.2. This problem started just this Sunday Jan 24, 2021. I am using AVG a… (read more)

For the first time after 10 years, I can no longer access my PNC bank account using Firefox V84.0.2. This problem started just this Sunday Jan 24, 2021. I am using AVG and the Defender firewall. When I try to enter my account PNC tells me that it cannot find the code and tells me to use another browser like Chrome or Internet Explorer which I don't want to do. PNC tell me to contact Firefox as, "It is not their problem." But so far I have found nothing in Firefox to solve the issue whatever is causing it. I need help as I would rather not change browsers.

I have restarted my PC, checked and restarted AVG, checked the troubleshooting program, and reinstalled Firefox, but nothing seems to correct the problem. So where do I go from here?

Asked by Warp on Fire 5 months ago

Answered by FredMcD 5 months ago

  • Solved

Search Bar not working after update

Hi, Firefox search bar is not letting me type search term in it, defaults to address bar. The only way i can search is to put search bar in next to address bar. Has thi… (read more)

Hi, Firefox search bar is not letting me type search term in it, defaults to address bar. The only way i can search is to put search bar in next to address bar. Has this other search bar been disabled or is it a glitch after the update? If anyone could help that would be awesome.

Cheers

Asked by quantumkat17 3 weeks ago

Answered by jscher2000 3 weeks ago

  • Solved

Firefox loops forever when trying to access multiple financial sites

Trying to access insurance site and mortgage site. Both loop forever. Had to use Chrome to access them. This is relatively new but since I do not access them often I do … (read more)

Trying to access insurance site and mortgage site. Both loop forever. Had to use Chrome to access them. This is relatively new but since I do not access them often I do not know how new. I have been successfully accessing them with Firefox earlier this year. I would like to continue using Firefox but it has to work.

Asked by CFB3 3 weeks ago

Answered by CFB3 3 weeks ago